15. STP, zero-latency enterprise Reduce processing time Design Strategy Business Requirement Typical Business SLAs 10 6 10 5 10 4 10 3 100 10 1 0 Seconds mail express fax e-mail Document transfer Algorithmic trading 100 ms 20 ms Call center inquiries 8 hr 10 sec Supply chain updates 1 day 15 min Phone activation 1 min 3 days 1 week 0.5 hour Refresh data warehouse Track financial position 5 min 1 day Airline operations 20 min 30 sec Trade settlement 5 days 2 hrs. Build-to-order PC 4 weeks 1 day Source: Gartner, Inc.