Learn how to use and understand DISC assessments to understand human behavior. Become a DISC behavior facilitator.
http://www.chartcourse.com/disc-certification-training/
1. “Accelerating Personal & Organizational Success”
DISC
TRAINING
Gregory P. Smith
President
Chart Your Course International Inc.
Greg@chartcourse.com
ChartCourse.com
HighPerformanceOrganization.com
2. My Background
• 19 years @ CYC
• Malcolm Baldrige
Quality Award Examiner
• Worked for Army
Surgeon General
• Author 9 books
• 23 countries
• Live in Atlanta
• Love to Sail
“Accelerating Personal & Organizational Success”
www.chartcourse.com
3. “People are not your most important
asset. The right people are.”
“Get the right people on the bus, the
wrong people off the bus, and the
right people in the right seats.”
Right People
Jim Collins
From Good to Great
4. DISC Training Benefits
• Improve Your Effectiveness as a Leader
• Appreciate the Talents of Others
• Unleash the Potential in Others
• Building Effective Teams
• Resolving Conflict
• Communicate More Effectively
• Conduct Workshops – GROW Your
Business
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5. The Missing Piece
Assessments provide
you an unemotional
evaluation of a person’s
behavior, attitudes,
values and talent –
qualities difficult to judge
in an interview alone.
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6. Why Organizations Use Assessments
Selection
Engagement Placement
Team Development
Effectiveness & Coaching
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7. What is Behavioral Style? (DISC)
• How we express our internal emotions
through our external behavior
• How we prefer to interact (temperament)
with the environment and the people around
us
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8. What is Behavioral Style? (DISC)
• The HOW of your actions
• We express our behaviors by
our:
– Tone of voice
– Words
– Pace
– Priorities
– Body language
• They are habitual
• Must adapt to environment
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10. Insights to Success
Report
How a Person
Behaves
384 possible behavior patterns
11. THE EMOTIONS OF DISC
Quick to High Trust Non-emotional High Fear
Anger of Others (Doesn’t Show (Get
(Short Fuse) (Optimistic) Emotions) Permission)
D I S C
Slow to Low Trust Emotional Low Fear
Anger of Others (Shows (Expect
(Long Fuse) (Pessimistic) Emotions) Forgiveness)
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12. D I S C
Demanding Inspiring Relaxed Worrisome
How you respond How you interact How you deal How you deal
to problems and with and with pace and with rules set
challenges influence people consistency by others
Peaceful Critical Intense Careless
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13. D I S C
Tends to be very Tends to Prefers a more Prefers to follow
active in solving seek out stable, rules and
problems people, verbally predictable procedures
persuasive environment
How you respond How you interact How you deal How you deal
to problems and with and with pace and with rules set
challenges influence people consistency by others
Prefers a more Prefers a Prefers a fast Tends to set
calculated, well reserved, careful pace, own
thought out approach to unstructured rules, do it
approach dealing with environment “my way”
people
21. Chart Your Course
International
770-860-9464
800-821-2487
info@chartcourse.com
“Visit our website to learn more
about our DISC training.
http://www.chartcourse.com/disc_certification_training.html
Chartcourse.com
Highretention.com
Managingtoptalent.com
www.chartcourse.com