11. Pepsi got its name from the digestive enzyme pepsin.
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12. Amazon.com employees spend two days every two
years working at the customer service desk —even the
CEO —in order to help all workers understand the
customer service process.
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23. In iPhone ads, the time is always 9:42 a.m.or 9:41 a.m.,
because Apple events start at 9 a.m.and big product
reveals generally happen 40 minutes into the
presentation.
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