The Future of Social CRM is Now: Customers Have a Voice
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The Future of Social CRM is Now: Customers Have a Voice
- 1. The Future of the Social Customer is Now Francine Hardaway NewComm Forum April 23, 2010
- 7. By this time, my blog had became a rallying point for people without voices
- 10. Emboldened, I pressed on through LinkedIn
- 14. There is no stopping me now!