Indian power utilities are facing challenges of high demand-supply gaps and electricity losses. Implementing smart grid technologies can help utilities improve operational efficiencies, reduce energy losses, and enhance customer service. A smart grid implementation is a three phase process involving IT systems for customer indexing, automated metering infrastructure, distribution network automation, and outage management to track energy usage and supply quality power. Technology companies like HCL can partner with utilities to help them transform their operations and implement smart grid systems.

1. Helping Indian Utilities in their
transformational journey
towards “Smart Grid”
Indian Power Sector – Reeling under Pressure
Huge demand supply gap
with energy deficit (Feb’14)
3.8%
3.3%
Peak deficit
(Feb ’14)
J&K
63.80%
Sikkim
65%
Madhya Pradesh
36%
Uttar Pradesh
36.7%
Chhattisgarh
37.80%
High AT&C losses across
Northern and Eastern India
State Power Woes
(Aggregate Technical
and Commercial, AT&C)
25-30%
Powering Indian Utilities, the IT-way
Improve
operational
efficiencies
Reduce
energy losses
Improve
financial health
Elevate
customer service
experience
Transform from
legacy-driven organization
to digitalized corporation
Truncate AT&C Loss
Drive operational efficiency &
customer service excellence Develop Smart Grids
Journey from “utility” to “smart utility”
Phase 1 Phase 2 Phase 3
Total Energy Losses
IT implementation
GIS Mapping & Customer
Indexing
• Increase customer
coverage
• Regularize unregistered/
unauthorized
connections
• Assess demand-supply
situation
Automated Metering
Infrastructure
• Improved billing
efficiency
• Energy management
Distribution Network and
Grid Automation (SCADA)
• Real time supervision and
monitoring of power
• Deliver quality and reliable
power across the power
network
Outage management systems
• Effective fault identification,
isolation, and rectification
• Improved power supply
leading to better customer
experience
Enterprise Resource Planning
• Process & resources
optimization
• Improved service quality
Energy Accounting &
Auditing
• Implement loss
reduction measures
• Conduct audits
Light Up a Storm
HCL as your partner in this journey
FullServicesCo-Sourcing
IT Transformation
Enterprise Resource Planning (ERP)
Operations Transformation
Application/ERP Maintenance & Operations
Infrastructure Management & Operations
Business Process Outsourcing (BPO)
Utilities Core Systems Transformation
Delivery Excellence
Asset
Methodology
Legacy
Application Portfolio Optimization (APO)
Applicaitons Development Independent Verification & validation
SOA & Middleware
Web/Mobile Technologies Content Management
Smart Grid Advisory
and Implementation
Customer information system
(SAP ISU-CCS, Oracle CC&B)
Customer Relationship
Management (CRM)
Operational Systems
(TMS/SCADA/RTU/OMS)
WM/AM/ MWFM Risk & Trading
IPs/Solution
Accelerators
People
Process
Software as
a Service (SaaS)
Tools/
Processes