The document outlines 7 key features of highly effective outcomes improvement projects:
1) Focus on measuring outcomes for improvement rather than accountability. 2) Define goals and aim statements early and stick to them. 3) Assign a knowledge manager from the start. 4) Get end users involved in the process. 5) Design interventions to make doing the right thing easy. 6) Don't underestimate one-on-one training. 7) Secure a champion to articulate the problem and goals. Following these features helps ensure projects deliver sustainable, successful outcomes.