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© 2021 Health Catalyst
Amplify Your Organization’s Revenue
Opportunities: Introducing
VitalIntegrityTM
by Health CatalystTM
August 2021 – Adam Ziegel, MBA, Director of Product Management
Agenda
© Health Catalyst. Confidential and proprietary.
• What is VitalIntegrity?
• Why Charge Capture?
• VitalIntegrity Use Cases
• Client Feedback and Successes
• Demo
• Charge Capture Expert Services
• Vitalware Portfolio Overview
• Live Q&A
© Health Catalyst. Confidential and proprietary.
3
VitalIntegrity
Fundamentally, VitalIntegrity™ is a revenue generating, charge capture audit tool that
processes Hospital Itemized Bill (or 837 Institutional Claim) data through our proprietary
rules engine—then presents accounts with potential issues for review.
© Health Catalyst. Confidential and proprietary.
4
Key Features
• Comprehensive, continuously
updated rules engine
• Highly adaptable workflow
optimization designed to facilitate
prioritization and identify root causes
• Full transparency into all results
• Ability to accept 100% of a health
system’s itemized billing data or 837
institutional claims
• Expert service team facilitating
implementation and available for add-
on expert services
© Health Catalyst. Confidential and proprietary.
VitalIntegrity Rule Engine - Example
5
© Health Catalyst. Confidential and proprietary.
6
Why Charge Capture?
HFMA reports that hospitals lose up to 1% of net patient revenue to charge capture issues.
Revenue challenges abound:
• Manual processes
• Never coded, reimbursable charges
• CDM issues including outdated or nonexistent codes
• Supply/device and procedure mismatches
• Documentation errors
• Therapeutic dosage errors
Agenda
© Health Catalyst. Confidential and proprietary.
• What is VitalIntegrity?
• Why Charge Capture?
• VitalIntegrity Use Cases
• Client Feedback and Successes
• Demo
• Charge Capture Expert Services
• Vitalware Portfolio Overview
• Live Q&A
© Health Catalyst. Confidential and proprietary.
8
VitalIntegrity Use Case:
Chief Financial Officer
Chief Financial Officer:
• Increasing revenue leakage
• Rising denials and write-offs
• No tool (or an overly costly tool) to
monitor charge capture
VitalIntegrity can:
• Identify issues holistically
• Highlight problem areas
• Facilitate root cause remediation
© Health Catalyst. Confidential and proprietary.
9
VitalIntegrity Use Case:
Director of Revenue Integrity
Director of Revenue Integrity:
• Revenue issues in surgery departments
• Unable to keep up with rules in
self-built and maintained tool
VitalIntegrity provides current, expert-
maintained rules for hospital billing for
all departments allowing users to target
high-impact areas as needed
© Health Catalyst. Confidential and proprietary.
10
VitalIntegrity Use Case:
Revenue Cycle Analyst
Revenue Integrity Analyst:
• Lots of work, little prioritization
• Too much time spent investigating low
value opportunities
• Not sure what I’m even looking for
VitalIntegrity provides:
• Adaptable workflow management
• Rule detail and guidance
• Flexible work queue sorting and grouping
to aid prioritization
Agenda
© Health Catalyst. Confidential and proprietary.
• What is VitalIntegrity?
• Why Charge Capture?
• VitalIntegrity Use Cases
• Client Feedback and Successes
• Demo
• Charge Capture Expert Services
• Vitalware Portfolio Overview
• Live Q&A
© Health Catalyst. Confidential and proprietary.
12
© Health Catalyst. Confidential and proprietary.
13
Client Feedback and Successes
Results:
• In a side-by-side comparison with legacy solution,
VitalIntegrity found more opportunities
• A single error led to recovery of $100,000 and
permanent resolution of the error
Feedback:
• “One coding error can be huge. Being able to monitor
with Vitalware gives us a snapshot look at return on
investment on a weekly basis. Our savings have far
exceeded the cost of the product compared to the
errors we're finding.”
Agenda
© Health Catalyst. Confidential and proprietary.
• What is VitalIntegrity?
• Why Charge Capture?
• VitalIntegrity Use Cases
• Client Feedback and Successes
• Demo
• Charge Capture Expert Services
• Vitalware Portfolio Overview
• Live Q&A
Agenda
© Health Catalyst. Confidential and proprietary.
• What is VitalIntegrity?
• Why Charge Capture?
• VitalIntegrity Use Cases
• Client Feedback and Successes
• Demo
• Charge Capture Expert Services
• Vitalware Portfolio Overview
• Live Q&A
© Health Catalyst. Confidential and proprietary.
AUGUST 2021
Link to data sheet
FINANCIAL ADVISORY SERVICES
Key needs addressed
• Need for next-step support: Organizations struggle to move from data
findings to interventions that truly transform outcomes.
• Lack of foundational processes and structures: Systems need reliable
ways to diffuse best practices and accelerate improved outcomes.
• Limited access to industry-wide lessons learned: Learning from other
systems facing similar revenue challenges can accelerate progress.
• Inadequate resources: Organizations may lack staff to review batches,
summarize financial analytics, audit bills, adapt rules, and manage other
activities that make the most of VitalIntegrity insights.
Distinguishing features
Deep expertise, flexible partnership: An engagement can include one or
more types of support in an arrangement that fits your needs:
• Side-by-side assistance: Embedding with your team as VitalIntegrity™
“super users”, we help maximize the value of the technology—and
boost your organization’s capability for finding, understanding, and
prioritizing charge-capture issues.
• Guidance for best-practice structures and interventions: Drawing on
our understanding of the industry and the successes of peer
organizations, we partner with your leaders to identify processes and
practices that will allow you to successfully address known gaps and
swiftly adapt to regulatory and market changes.
• Scalable support: You can access Charge Capture Expert Services in a
way that best matches your resources and readiness. Organizations can
choose a time-bound engagement or may prefer to have our team
members serve as adjuncts to the charge-capture team.
Our Charge Capture Expert Services leverage our team’s deep
experience in healthcare finance and revenue cycle
management to provide an industry- and data-informed
approach to understanding and realizing your organization’s
best opportunities to improve charge capture and increase
revenue.
Charge Capture Expert Services
Agenda
© Health Catalyst. Confidential and proprietary.
• What is VitalIntegrity?
• Why Charge Capture?
• VitalIntegrity Use Cases
• Client Feedback and Successes
• Demo
• Charge Capture Expert Services
• Vitalware Portfolio Overview
• Live Q&A
© Health Catalyst. Confidential and proprietary.
The Vitalware Suite
• Focuses on mid-revenue cycle—regulatory
compliance, coding, chargemaster
management, charge capture, and price
transparency
• Web-based solutions built on industry-
leading content to enhance revenue and
improve compliance
• Consume and coordinate all your
chargemaster data in a single, integrated
framework
• Operate more transparently, price
strategically, and confidently run a
compliant and efficient revenue operation.
18
© Health Catalyst. Confidential and proprietary.
Regulatory & Coding Content: VitalKnowledge®
Authoritative reference for coding, compliance, and
billing
Chargemaster Management: VitalCDM®
Unified chargemaster management for CDM,
pharmacy, physician, supplies, and your other
ancillary files
Price Transparency: Hospital Price IndexTM
Publicly accessible display of standard charges to
meet the Pricing Transparency mandate
requirements
Charge Capture: VitalIntegrityTM
Daily charge integrity solution that analyzes 100%
of itemized charges for reimbursement and
compliance improvement
The Vitalware Suite
© Health Catalyst. Confidential and proprietary.
The Vitalware Suite
20
Agenda
© Health Catalyst. Confidential and proprietary.
• What is VitalIntegrity?
• Why Charge Capture?
• VitalIntegrity Use Cases
• Client Feedback and Successes
• Demo
• Charge Capture Expert Services
• Vitalware Portfolio Overview
• Live Q&A
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© Health Catalyst. Confidential and proprietary.
Live Q&A
The Healthcare Analytics Summit 2021 - Virtual
Visit hasummit.com to register and learn more
• Industry-Leading Featured Speakers
• 21 Educational Breakout Sessions
• CME Accreditation for Clinicians
• Analytics and AI Showcases, Networking, and More
• Virtual Platform optimized for a live experience
Sept. 21 – 23, 2021 (half-day sessions)
o Steve Kerr
o Rana el Kaliouby, PhD
o Vin Gupta, MD, MPA, MSc
o Chris Chen, MD
o Amy Compton-Phillips, MD
o Brent C. James, MD, Mstat
o Sadiqa Mahmood, DDS, MPH
“The virtual experience was beyond any other that I've
attended. You all did a wonderful job of creating an "in-
person" feel and I appreciate that as a learner. The virtual
platform was very intuitive and fun.”
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© Health Catalyst. Confidential and proprietary.
Thank You

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