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Content Index 
Vietnam Mobile Market Overview 
Vietnam Mobile Market Overview 
Device Share Of Impressions 
Overview of Zalo 
Zalo Introduction 
Main Feature of Zalo 
Zalo’s recent activities 
Zalo Page 
Bridge to clients 
Advantages 
Rate Card 
Case Study
Vietnam Mobile Market Overview
34mil 
Number of Vietnamese 
access internet 
18mil 
Number 
of smartphone 
14mil 
Number 
of Zalo users 
Vietnam Mobile Market Overview
Smart Phone 
Feature Phone 
49.00% 
40.10% 
49.90% 
35.50% 
54.30% 
22.80% 
40.60% 
52.60% 
Q1 Q2 Q3 Q4 
2013 
Device Share Of Impressions
Overview of Zalo
Number of User 
Most download application in Vietnam 
Current users: 15 mil 
20 Mil Messages 
2mil 
- - - - - - - - - - - - - 
10 Mil Messages 
1mil 
26/06/2013 
14/03/2013 04/05/2013 
30 Mil Messages 
3mil 
- - - - - - - - - - - - - - - - - - - - - - 
40 Mil Messages 
4mil 
19/08/2013 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
50 Mil Messages 
5mil 
25/09/2013 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 120 Mil Messages 
10mil 
20/03/2014 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
185 Mil Messages 
15mil 
30/07/2014 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Zalo Introduction 
- - - - -
Zalo Introduction 
Appear in all over Vietnam 
Especially in 2 biggest city: HCMC and Hanoi 
12%Ha noi 18% ho chi minh city 
59% 
24% 
59% 
8% 9% 
_ + 
AGE CHART 
62% 
38% 
GENDER CHART 
18 18-25 25-33 33
Zalo Introduction 
Update new feature frequently 
Launched VIP feature ( currently, it changes to Zalo Page). 
Support VN Mobile & Beeline (Gtel) 
Support countries outside Vietnam 
January February 2013 
2013 March 2014 2013 June 
2014 2013 April April 2014 2013 May November 2013 2013 July 2013 2013 Octobe August Support to upload Multi Photos 
Test “Free Call” feature 
QR code 
Launch WP Version 
Support to sign in by password 
Find friends around you 
Launch Game center 
Update new interface 
and support send photos with high quality 
Support tag friend when upload feeling or photos 
Support to share feeling & Photos on Zalo, 
Zing Me and Facebook at the same time 
Suggest to reply messages by Zalo’s messages 
Call WP
Zalo Introduction 
30% 
30% 
ZALO’S USER SHARED BY PLATFORM 
IOS, Android, Nokia & Windows Phone 
40% 
25% 
31% 
44% 
1 quarter of 2013 Last quarter of 2013 st
Main Feature of Zalo 
Zalo come with many free and interesting feature 
Voice messages Free call Photo sharing Personal page
Main Feature of Zalo 
Zalo come with many free and interesting feature 
Multimedia messages Emoticon & stickers Group messages
Main Feature of Zalo 
No distant communication and keep up with new thing 
 Friendly user interface Chat with emotion Always updated
Zalo’s recent activities 
Eye-catching poster and creative intro video clip 
TVC 
Poster_clip
Zalo Page
Bridge to clients 
Ocial Zalo account Get followers  being discovered Keep updating
Bridge to clients 
Most followed brand’s page
Bridge to clients 
Most followed brand’s page
Eective tool for advertisers to communicate with client 
Deliver message 
Brand 
Share and join Zalo page 
Zalo’s Page 
Follower 
Share to friend Share to friend 
Friend Friend 
Advantage
Comparing to other ad formats, using Zalo app to adverise is more advantages 
TRADITION SMS MOBILE BANER APPLICATION 
Spamming 
annoy user 
Untargeted 
Low interaction 
Old method 
Send time and money 
Slow respond 
Low interaction 
Need many resources 
(time and money) 
High risk 
Targeting – choose phone 
number to send ad 
Support multimedia/ promoition 
High interaction 
Quickly respond to client 
Updating frequently 
Advantage
Broadcast news, messages, promotion info to all 
followers at anytime in any format (voice, text…) 
Update photos of products, services 
Receive and response to user’s messages manually 
Programmatically response to users queries 
WHY CHOOSE ZALO PAGES? 
 
Advantages 
Strong points of Zalo page
Rate Card
Format Products Price (VND) 
Message 
Zalo Page 
Sticky messages 500.000.000/Day 
5.000.000/Month 
30.000.000/Week 
Page in category 
Hot Page 
2.000/CPC 
Rate card 
Apply for advertisements from 01/04/2014 - 31/12/2014
Case Study
Missions 
1.200 pairs of ticket 
Are distributed to user on Zalo living in Hanoi before Jan 1st, 2014 build a community of Coca-Cola on Zalo 
Result 
ZALO’s Marketing Tool - Sticky Message 
1.812 27.312 
Followers on Zalo’s page 
of Coca-Cola 
Pairs of tickets distributed 
to Zalo’s users in Ha Noi
ZALO’s On-Wall Mini Game 
460 3 
Unique players Weeks Duration
Oine Propaganda 
1.190 
Reached valid participants (living in Hanoi)
TỶ PHÚ WORLDCUP 
CLIENT 
MoMo 
CHALLENGE 
Momo would like to hold a event 
during World Cup to increase brand 
awareness and reach 100,000 
dowloads Momo app. 
AUDIENCE 
Over 18 year olds, independent 
finance and live in HCM  HN 
IDEAS 
Using Zalo to build community for 
Momo and organize a game for 
users during World Cup 2014 
TIME 
5 weeks 
PLATFORM 
Zalo’s Page 
EVENT 
World Cup 2014
Execution 
Sticky Messages Online Marketing Zalo Page Social Game
Result # 
1 
GAME FOR WORLD CUP 2014 IN VIETNAM 
+ 
70.000 
170.000 
2.911.932 
Downloads Followers 
+ 
Messages 
Click 
1.504.772 
+ 
12,3% 
50% 
Conversion Rate 
Conversion Rate 
Top 1 - Finance 
(Android) 
Top 2 - Free New 
(Android) 
Top 8 - Free New 
(iOS)
Interaction 
Content about WorldCup 
7,000 interaction 
Content about 
Life 5,500 interaction 
Content about branding 
6,000 interaction 
Content about Promotion 
3,700 interaction
Electronic Newspaper  FMCG 
Audience: Vietnamese, over 18 year olds 
Place: Vietnam 
Audience: All users of Zalo 
Place: HCM  HN 
Step 1: Follow Zalo Page 
Step 2: Download Momo app and active. 
How to join: Simple by sending syntax 
message to join 
How to join: Hard. Users have to do 
2 steps to join. 
Award: 500,000 VND/ message which 
guess right score for each match, no 
limited the number of message get right 
score per match 
Award: 100,000 VND/ all messages 
which guess right score for each match 
266 22.000 
Guessing messages 
for each match 
15.000 960.000 
Total messages Guessing messages 
for each match 
Total messages
Advertising Department – VNG Corporation 
Email: adtima@vng.com.vn - Website: www.adtima.vn 
Head oce: 
182 Le Dai Hanh, Ward 15, District 11, HCMC. 
Phone: +84 8 3962 3888 - Fax: +84 8 3962 1722 
Hanoi branch: 
3rd Floor, Trung Yen 1 Building, Trung Yen, Cau Giay dist, Ha Noi 
Phone: +84 4 3786 8866 - Fax: +84 4 3557 5745
Thank You!

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Zalo Profile

  • 1.
  • 2. Content Index Vietnam Mobile Market Overview Vietnam Mobile Market Overview Device Share Of Impressions Overview of Zalo Zalo Introduction Main Feature of Zalo Zalo’s recent activities Zalo Page Bridge to clients Advantages Rate Card Case Study
  • 4. 34mil Number of Vietnamese access internet 18mil Number of smartphone 14mil Number of Zalo users Vietnam Mobile Market Overview
  • 5. Smart Phone Feature Phone 49.00% 40.10% 49.90% 35.50% 54.30% 22.80% 40.60% 52.60% Q1 Q2 Q3 Q4 2013 Device Share Of Impressions
  • 7. Number of User Most download application in Vietnam Current users: 15 mil 20 Mil Messages 2mil - - - - - - - - - - - - - 10 Mil Messages 1mil 26/06/2013 14/03/2013 04/05/2013 30 Mil Messages 3mil - - - - - - - - - - - - - - - - - - - - - - 40 Mil Messages 4mil 19/08/2013 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50 Mil Messages 5mil 25/09/2013 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 120 Mil Messages 10mil 20/03/2014 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 185 Mil Messages 15mil 30/07/2014 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Zalo Introduction - - - - -
  • 8. Zalo Introduction Appear in all over Vietnam Especially in 2 biggest city: HCMC and Hanoi 12%Ha noi 18% ho chi minh city 59% 24% 59% 8% 9% _ + AGE CHART 62% 38% GENDER CHART 18 18-25 25-33 33
  • 9. Zalo Introduction Update new feature frequently Launched VIP feature ( currently, it changes to Zalo Page). Support VN Mobile & Beeline (Gtel) Support countries outside Vietnam January February 2013 2013 March 2014 2013 June 2014 2013 April April 2014 2013 May November 2013 2013 July 2013 2013 Octobe August Support to upload Multi Photos Test “Free Call” feature QR code Launch WP Version Support to sign in by password Find friends around you Launch Game center Update new interface and support send photos with high quality Support tag friend when upload feeling or photos Support to share feeling & Photos on Zalo, Zing Me and Facebook at the same time Suggest to reply messages by Zalo’s messages Call WP
  • 10. Zalo Introduction 30% 30% ZALO’S USER SHARED BY PLATFORM IOS, Android, Nokia & Windows Phone 40% 25% 31% 44% 1 quarter of 2013 Last quarter of 2013 st
  • 11. Main Feature of Zalo Zalo come with many free and interesting feature Voice messages Free call Photo sharing Personal page
  • 12. Main Feature of Zalo Zalo come with many free and interesting feature Multimedia messages Emoticon & stickers Group messages
  • 13. Main Feature of Zalo No distant communication and keep up with new thing Friendly user interface Chat with emotion Always updated
  • 14. Zalo’s recent activities Eye-catching poster and creative intro video clip TVC Poster_clip
  • 16. Bridge to clients Ocial Zalo account Get followers being discovered Keep updating
  • 17. Bridge to clients Most followed brand’s page
  • 18. Bridge to clients Most followed brand’s page
  • 19. Eective tool for advertisers to communicate with client Deliver message Brand Share and join Zalo page Zalo’s Page Follower Share to friend Share to friend Friend Friend Advantage
  • 20. Comparing to other ad formats, using Zalo app to adverise is more advantages TRADITION SMS MOBILE BANER APPLICATION Spamming annoy user Untargeted Low interaction Old method Send time and money Slow respond Low interaction Need many resources (time and money) High risk Targeting – choose phone number to send ad Support multimedia/ promoition High interaction Quickly respond to client Updating frequently Advantage
  • 21. Broadcast news, messages, promotion info to all followers at anytime in any format (voice, text…) Update photos of products, services Receive and response to user’s messages manually Programmatically response to users queries WHY CHOOSE ZALO PAGES? Advantages Strong points of Zalo page
  • 23. Format Products Price (VND) Message Zalo Page Sticky messages 500.000.000/Day 5.000.000/Month 30.000.000/Week Page in category Hot Page 2.000/CPC Rate card Apply for advertisements from 01/04/2014 - 31/12/2014
  • 25. Missions 1.200 pairs of ticket Are distributed to user on Zalo living in Hanoi before Jan 1st, 2014 build a community of Coca-Cola on Zalo Result ZALO’s Marketing Tool - Sticky Message 1.812 27.312 Followers on Zalo’s page of Coca-Cola Pairs of tickets distributed to Zalo’s users in Ha Noi
  • 26. ZALO’s On-Wall Mini Game 460 3 Unique players Weeks Duration
  • 27. Oine Propaganda 1.190 Reached valid participants (living in Hanoi)
  • 28. TỶ PHÚ WORLDCUP CLIENT MoMo CHALLENGE Momo would like to hold a event during World Cup to increase brand awareness and reach 100,000 dowloads Momo app. AUDIENCE Over 18 year olds, independent finance and live in HCM HN IDEAS Using Zalo to build community for Momo and organize a game for users during World Cup 2014 TIME 5 weeks PLATFORM Zalo’s Page EVENT World Cup 2014
  • 29. Execution Sticky Messages Online Marketing Zalo Page Social Game
  • 30. Result # 1 GAME FOR WORLD CUP 2014 IN VIETNAM + 70.000 170.000 2.911.932 Downloads Followers + Messages Click 1.504.772 + 12,3% 50% Conversion Rate Conversion Rate Top 1 - Finance (Android) Top 2 - Free New (Android) Top 8 - Free New (iOS)
  • 31. Interaction Content about WorldCup 7,000 interaction Content about Life 5,500 interaction Content about branding 6,000 interaction Content about Promotion 3,700 interaction
  • 32. Electronic Newspaper FMCG Audience: Vietnamese, over 18 year olds Place: Vietnam Audience: All users of Zalo Place: HCM HN Step 1: Follow Zalo Page Step 2: Download Momo app and active. How to join: Simple by sending syntax message to join How to join: Hard. Users have to do 2 steps to join. Award: 500,000 VND/ message which guess right score for each match, no limited the number of message get right score per match Award: 100,000 VND/ all messages which guess right score for each match 266 22.000 Guessing messages for each match 15.000 960.000 Total messages Guessing messages for each match Total messages
  • 33. Advertising Department – VNG Corporation Email: adtima@vng.com.vn - Website: www.adtima.vn Head oce: 182 Le Dai Hanh, Ward 15, District 11, HCMC. Phone: +84 8 3962 3888 - Fax: +84 8 3962 1722 Hanoi branch: 3rd Floor, Trung Yen 1 Building, Trung Yen, Cau Giay dist, Ha Noi Phone: +84 4 3786 8866 - Fax: +84 4 3557 5745