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 Ryan Holmes
CEO, HootSuite
Adoption of Modern
Media

            90                                21           17            5           4




       1890                                  1950          1973         1995         1996
    Telephone                              Television   Mobile Phone   Webmail   Social Media

 Source: http://www.acainternational.org
Emails Sent

 107 Trillion
 emails sent in 2010




 Source: Royal Pingdom, Synmantec
                                    YEAR
Emails Sent

 107 Trillion
 emails sent in 2010
                                           89.1%
                                           SPAM
 Source: Royal Pingdom, Synmantec
                                    YEAR
Email vs. Social
  1.8b+ email accounts
  40 years




Source: Royal Pingdom, Synmantec, en.wikipedia.org/wiki/List_of_social_networking_websites
                                                                                             YEAR
Email vs. Social
  1.8b+ email accounts
  40 years
  3b+ social accounts
  15 years


Source: Royal Pingdom, Synmantec, en.wikipedia.org/wiki/List_of_social_networking_websites
                                                                                             YEAR
To date:
The most prolific communication
   medium in the history of
          mankind…
MEASURING
What Matters

               INPUTS:
            Conversation &
             Measurement

                              BUILDS:
                             WOM &
                             Community

                                         ROI: Sales
INPUTS

Listening
INPUTS

Listening: Focus
INPUTS

Listening: Ge⎋
INPUTS

Engage
INPUTS

Engage: Schedule
INPUTS

Engage: Multiple Networks
INPUTS

         Measurement
BUILDS

     Word of Mouth
BUILDS

     Community
MEASURING
What Matters

               INPUTS:
            Conversation &
             Measurement

                              BUILDS:
                             WOM &
                             Community

                                         ROI: Sales
Get Rolling
Get Tools
Get Mobile

             Text




                    •Douglas Coupland
Get Started
Thank you. I am @invoker, CEO @HootSuite
Photo Credits

www.flickr.com/kk/ - @kk - Kris Krüg

www.flickr.com/uncleweed

www.flickr.com/ToOliver2

Scott Beale / LaughingSquid.com

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HootSuite - Real Estate Connect 2011 (San Francisco)

Notes de l'éditeur

  1. \n
  2. Respect for real estate \nMom story\npresenting some findings from whitepaper\nDownload info at end\n
  3. years till each source hit 100 million users.\n 4 in social media is Social media sites that hit 100m in 5 years\n also the amount of social networks over 350 million users.\n
  4. Virality was introduced on the internet for the first time and with it came the junk\n Connecting around the world, instantly\n SPAM = Overflowing Trash Can - driven by $\n Source: Royal Pingdom and Symantec\n
  5. Virality was introduced on the internet for the first time and with it came the junk\n Connecting around the world, instantly\n SPAM = Overflowing Trash Can - driven by $\n Source: Royal Pingdom and Symantec\n
  6. Exponential growth in networking\n Over 3 Billion registered users on global social media networks (with overlap) - and counting.\n Took Email 40 Years to reach 1.8 Billion. Took social just under 15\n Google+ is up to 10 million users. July 12th. %350 increase in a week.\n
  7. Exponential growth in networking\n Over 3 Billion registered users on global social media networks (with overlap) - and counting.\n Took Email 40 Years to reach 1.8 Billion. Took social just under 15\n Google+ is up to 10 million users. July 12th. %350 increase in a week.\n
  8. 2010 Social Facts \n25 billion – Number of sent tweets on Twitter in 2010\n152 million – The number of blogs on the Internet (as tracked by BlogPulse).\n30 billion – Pieces of content (links, notes, photos, etc.) shared on Facebook per month.\n2 billion – The number of videos watched per day on YouTube.\n\nEmail one to x. Social Media one to ∞\nThis matters to you as marketers and business people\n \n
  9. \n
  10. Start the circle of exponential-growth-of-social-spiral.\n With Social, your audience chooses to listen to you. Engage.\n Will increase your ability to problem solve and trouble shoot\nExamples\n #crechat (an entire site based on real estate #tag)\n 1st case - Peter Bouvier sold his house independently from twitter in Dec. 2010.\n 2 ears 1 mouth\n \n
  11. Streams are massive need to focusFilters, Keywords\n
  12. Globalization was the initial boost behind the dotcom’s\n Now, the movement will incorporate all this global info and funnel it into local sphere\n Look for realtor\n Narrow down, look local then hyper local\n Push your reach internationally \n\nanother set of filters\nintelligence\nprovide information sell the neighbourhood. parks, etc.\n
  13. From listening your hear needs and gain leads\n Create that relationship by tuning in \n Megaphone (∞) vs. Telephone (x)\n ex. twitter lead..... realtor...talk\n
  14. Let your SM campaign work for you\nBe at your open house and updating at the same time\nHootSuite Publisher\n
  15. google+, fb, 4sq, twitter, etc.\n multiple networks = multiple channels = multiplied message\n
  16. traction from your followers. Are they leads? \nROI - time management\nConstantly improve\n
  17. as realtor experts.... using WOM is your game\n Starts with one person with 100 followers. engaged with him. now his 100 friends talking to 100... \n Social gives a direct access to millions of users. Users of your product, service, and information. it avoids Chinese telephone \n
  18. You are empowered to be the curator of your own community\n influence people and people influence you.\n In a well-functioning community, the exchange of ideas and experience is rapid\n Back to listen and observe. live within your community. see how it interacts, blend in and you’ll see how it functions.\n
  19. \n
  20. The stage is set, it’s your cue. \nSocial media as plumbing for your networks, your stage\n Purchases. 42 percent of 18-34 year old’s connect or share their purchases via social media\n Tons of untapped growth. Niche /Micro Twitter networks. Never to late.\n
  21. As you would need tools to mine gold in the wild westyou need tools to extract the value from social media\nfind your tools\n
  22. show of hands mobile > iphone > bby\nUS - 60% 2009, Uk - 63%, France - 83%\n 400% increase in the number of mobile searches over the past year\n 74% of people use their mobiles to search when on errands.\n area chip, augmented reality, social media.\n
  23. in closing.. \nStart now, listening, engaging, measuring \n
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