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2010

      HOSSAM HUSSEIN HR MANAGER




                KEY PERFORMANCE INDICATORS
                CATALOGUE FOR HR FUNCTION




[HOSSAM08@LIVE.COM
00971556301813]
Employee Productivity

    •   average sales turnover per employee
    •   average profit per employee
    •   value added per employee


Employee Cost

    •   employment costs as % of sales turnover / profit
    •   employment costs per employee
    •   employment costs as % of operating costs


Employee Turnover/Loyalty

    •   % of employees that leave the organization in a given time
        period
    •   average length of service


Remuneration and Benefit Benchmark

    •   average salary paid vs. competition / industry and geographical
        norms
    •   benefits provided vs. competition / industry and geographical
        norms


Willingness of Employees to Recommend the Company
as an Employer

    •   % of employees who are willing to recommend the organization
        as an employer to a friend
    •   %    of   applicants   /     appointees   that   have   received
        recommendations from current employees


                                                                       2
Recruitment Process

    •   average lead time to recruit employees
    •   average cost of recruiting off employees
    •   average number of applications received per vacancy


Skills/Competencies Availability

    •   average lead time to develop skills/competencies that are
        required
    •   average lead time to close skills/competencies gaps
    •   %   of     required    skills/competencies     available   within   the
        organization


Employee Satisfaction with Training Program

    •   % of training course participants that are satisfied / highly
        satisfied with the course or program
    •   % of training course participants that are dissatisfied / highly
        dissatisfied with the course or program


Training Budget

    •   expenditure on training and staff development per employee in
        a given period


Availability of Training Courses

    •   % of training courses that match organizational requirements
    •   %   of   training     courses   that   match   employee's     personal
        requirements
    •   average number of courses requested, but not offered




                                                                              3
Impact of Training

    •   % difference in the rate of productivity before and after training
    •   % difference in the defects rate before and after training
    •   proportion of training programmers resulting in productivity
        improvements
    •   proportion   of   training   programmers   resulting   in    quality
        improvements (reduction in defects)


Employee Development

    •   % of employees that develop Individual Development Plan
    •   % of employees that fully execute their Individual Development
        Plan


Employee Career Coaching

    •   % of employees that participate in career coaching program
    •   % of employees that have been assessed in Assessment Center


Internal Promotion Opportunities

    •   average lead time to promotion
    •   average lead time for promotion from bottom grade to senior
        management
    •   % of managers / senior managers who have been promoted
        internally




                                                                           4
Employee Motivation

    •   % of employees that are committed to the organizational goals
        and objectives
    •   % of employees that are considered to be 'highly motivated'


Employee Satisfaction

    •   Employee Satisfaction Survey Index




                                                                      5

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Kpi catalogue

  • 1. 2010 HOSSAM HUSSEIN HR MANAGER KEY PERFORMANCE INDICATORS CATALOGUE FOR HR FUNCTION [HOSSAM08@LIVE.COM 00971556301813]
  • 2. Employee Productivity • average sales turnover per employee • average profit per employee • value added per employee Employee Cost • employment costs as % of sales turnover / profit • employment costs per employee • employment costs as % of operating costs Employee Turnover/Loyalty • % of employees that leave the organization in a given time period • average length of service Remuneration and Benefit Benchmark • average salary paid vs. competition / industry and geographical norms • benefits provided vs. competition / industry and geographical norms Willingness of Employees to Recommend the Company as an Employer • % of employees who are willing to recommend the organization as an employer to a friend • % of applicants / appointees that have received recommendations from current employees 2
  • 3. Recruitment Process • average lead time to recruit employees • average cost of recruiting off employees • average number of applications received per vacancy Skills/Competencies Availability • average lead time to develop skills/competencies that are required • average lead time to close skills/competencies gaps • % of required skills/competencies available within the organization Employee Satisfaction with Training Program • % of training course participants that are satisfied / highly satisfied with the course or program • % of training course participants that are dissatisfied / highly dissatisfied with the course or program Training Budget • expenditure on training and staff development per employee in a given period Availability of Training Courses • % of training courses that match organizational requirements • % of training courses that match employee's personal requirements • average number of courses requested, but not offered 3
  • 4. Impact of Training • % difference in the rate of productivity before and after training • % difference in the defects rate before and after training • proportion of training programmers resulting in productivity improvements • proportion of training programmers resulting in quality improvements (reduction in defects) Employee Development • % of employees that develop Individual Development Plan • % of employees that fully execute their Individual Development Plan Employee Career Coaching • % of employees that participate in career coaching program • % of employees that have been assessed in Assessment Center Internal Promotion Opportunities • average lead time to promotion • average lead time for promotion from bottom grade to senior management • % of managers / senior managers who have been promoted internally 4
  • 5. Employee Motivation • % of employees that are committed to the organizational goals and objectives • % of employees that are considered to be 'highly motivated' Employee Satisfaction • Employee Satisfaction Survey Index 5