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Storyteller	
  Uprising	
  
Oct	
  8	
  2013	
  
Hanson R Hosein
hrhmedia.com
@hrhmedia
Making	
  the	
  case	
  for	
  a	
  Storyteller	
  Uprising	
  
1.  It’s	
  necessary	
  (a/en0on	
  is	
  dying)	
  
2.  It’s	
  already	
  happening	
  (best	
  prac0ces,	
  cau0onary	
  tales)	
  
3.  You	
  will	
  be	
  le@	
  behind	
  (this	
  is	
  just	
  the	
  beginning)	
  
My	
  program:	
  cl.uw.edu	
  
“The	
  balance	
  of	
  power	
  is	
  shi@ing	
  from	
  
companies	
  to	
  the	
  networks	
  that	
  surround	
  
them.”	
  
“You	
  are	
  leading	
  a	
  company,	
  but	
  you	
  are	
  
also	
  leading	
  a	
  social	
  network.”	
  
Howard	
  Schultz:	
  fourpeakstv.com	
  
What	
  are	
  they	
  watching?	
  
What	
  are	
  we	
  sharing?	
  
More digital less TV
More mobile less PC
“Our	
  shared	
  stories	
  create	
  a	
  
connection	
  to	
  others	
  that	
  builds	
  a	
  
sense	
  of	
  belonging	
  to	
  a	
  particular	
  
community.”	
  
-­‐Daniel	
  Siegel	
  
Studio	
  3B	
  30	
  Rockefeller	
  Plaza	
  –	
  Summer	
  1997	
  
Somewhere	
  in	
  Israel	
  –	
  2000	
  
Canada	
  2002	
  
Live	
  from	
  Syria’s	
  border	
  with	
  Israel	
  –	
  Spring	
  2003	
  
Rogers,	
  Arkansas	
  –	
  June	
  2005	
  
The	
  story	
  that	
  changed	
  everything:	
  
independentamerica.net	
  
Success:	
  
Degrees	
  of	
  engagement	
  cl.uw.edu	
  
“Winning	
  the	
  generaUon	
  game”	
  The	
  Economist	
  
Content	
  
“[T]he	
  top	
  three	
  priorities	
  for	
  2013	
  tell	
  the	
  
story	
  of	
  how	
  companies	
  are	
  aiming	
  to	
  
build	
  emotional	
  ties	
  that	
  contribute	
  to	
  
the	
  bottom	
  line.	
  	
  
	
  
-­‐Adobe	
  Quarterly	
  Trends	
  March	
  2013	
  	
  
1.Use	
  content	
  to	
  build	
  brand	
  and	
  
generate	
  inbound	
  leads.	
  
	
  
-­‐Adobe	
  Quarterly	
  Trends	
  March	
  2013	
  	
  
2.	
  Increase	
  social	
  media	
  effectiveness	
  to	
  
stay	
  engaged	
  with	
  customers	
  or	
  
prospects.	
  
	
  
-­‐Adobe	
  Quarterly	
  Trends	
  March	
  2013	
  	
  
3.	
  Increasing	
  conversion	
  rates	
  at	
  key	
  
points	
  in	
  the	
  process.”	
  
	
  
-­‐Adobe	
  Quarterly	
  Trends	
  March	
  2013	
  	
  
Ford	
  Fiesta	
  Agents	
  2010:	
  Early	
  adopters	
  
Humans	
  produce	
  5	
  billion	
  GB	
  of	
  data…	
  
-­‐  From	
  the	
  beginning	
  of	
  time	
  until	
  2003	
  
-­‐  Every	
  two	
  weeks	
  since	
  2011	
  
-­‐  Every	
  10	
  minutes	
  as	
  of	
  2013	
  
Source:	
  IBM	
  VP	
  of	
  Supercomputing	
  2012	
  
The	
  “digital	
  industrial	
  economy”	
  
Source:	
  Gartner	
  October	
  2013	
  
How	
  do	
  we	
  persuade	
  someone	
  to	
  pay	
  	
  
attention	
  to	
  what	
  we	
  have	
  to	
  say?	
  
Once	
  they	
  notice	
  us,	
  how	
  do	
  we	
  keep	
  
them	
  interested	
  enough	
  to	
  engage	
  in	
  
some	
  sort	
  of	
  transaction?	
  
Give	
  them	
  a	
  reason	
  to	
  connect…	
  
 The	
  action	
  of	
  telling	
  a	
  compelling	
  story,	
  which	
  
places	
  our	
  audiences	
  at	
  the	
  centre	
  of	
  the	
  story;	
  
stories	
  that	
  are	
  designed	
  to	
  engage;	
  with	
  the	
  
ultimate	
  objective	
  of	
  influencing	
  behaviour	
  
 Stories	
  have	
  to	
  have	
  emotional	
  heart	
  and	
  
resonance,	
  be	
  authentic,	
  insightful	
  and	
  
truthful	
  
 Stories	
  should	
  not	
  start	
  and	
  end	
  with	
  the	
  
brand;	
  it	
  is	
  about	
  establishing	
  a	
  connecUon	
  
to	
  the	
  outside	
  world	
  
action-­‐
idea
All	
  great	
  content	
  is	
  
built	
  around	
  an	
  	
  	
  as	
  
the…	
  
as	
  the…	
  
It’s	
  your	
  core	
  story,	
  the	
  essence,	
  reduced	
  
to	
   a	
   simple	
   few	
   lines.	
   It	
   has	
   a	
   clear	
  
beginning,	
   middle	
   and	
   end	
   with	
   an	
  
‘AcUon’	
  -­‐	
  or	
  turning	
  point	
  -­‐	
  that	
  sets	
  the	
  
story	
  in	
  moUon.	
  
	
  
An	
   effec0ve	
   one	
   should	
   be	
   sufficient	
   to	
  
engage	
   and	
   move	
   those	
   who	
   hear	
   it,	
  
powerful	
  enough	
  that	
  it	
  can	
  be	
  expanded	
  
into	
  a	
  fully-­‐fledged	
  storytelling	
  campaign.	
  	
  
A	
  boxer	
  who’s	
  afraid	
  he’s	
  a	
  loser	
  is	
  offered	
  a	
  chance	
  by	
  
the	
   world	
   champion	
   to	
   fight	
   for	
   the	
   heavyweight	
  
championship,	
  but	
  must	
  learn	
  to	
  believe	
  in	
  himself	
  with	
  
the	
  help	
  of	
  his	
  lover	
  before	
  he	
  can	
  step	
  into	
  the	
  ring.	
  
A@er	
   a	
   twister	
   transports	
   a	
   lonely	
   Kansas	
   girl	
   to	
   a	
  
magical	
  land,	
  she	
  sets	
  out	
  on	
  a	
  dangerous	
  journey	
  to	
  
find	
  a	
  wizard	
  	
  with	
  the	
  power	
  to	
  send	
  her	
  home.	
  
film	
  
I	
  was	
  an	
  accomplished	
  TV	
  journalist	
  at	
  the	
  height	
  of	
  my	
  career	
  at	
  NBC.	
   	
  But	
  I	
  
saw	
   young	
   independent	
   storytellers	
   my	
   age	
   using	
   digital	
   technology	
   and	
   I	
  
realized	
  it	
  was	
  the	
  wave	
  of	
  the	
  future.	
  	
  I	
  asked	
  NBC	
  to	
  allow	
  me	
  to	
  explore	
  this	
  
technology	
  in	
  my	
  position,	
  they	
  said	
  no.	
   	
  I	
  quit,	
  joined	
  the	
  CBC	
  and	
  learned	
  it	
  
myself.	
  	
  NBC	
  ended	
  up	
  calling	
  me	
  back	
  to	
  work	
  for	
  them	
  during	
  the	
  Iraq	
  War	
  to	
  
use	
  those	
  same	
  skills.	
  	
  I	
  then	
  started	
  my	
  own	
  company,	
  made	
  a	
  film	
  using	
  these	
  
principles	
   of	
   storytelling	
   and	
   now	
   run	
   a	
   graduate	
   program	
   built	
   upon	
   that	
  
foundation.	
  
life	
  
Ford	
  wants	
  to	
  create	
  buzz	
  around	
  its	
  new	
  
subcompact	
  car	
  before	
  it	
  goes	
  on	
  sale	
  in	
  the	
  
United	
  States.	
  	
  But	
  its	
  target	
  demographic	
  of	
  
young	
  drivers	
  don't	
  get	
  Ford,	
  and	
  see	
  it	
  as	
  a	
  
stodgy	
  company	
  that	
  makes	
  pickup	
  trucks.	
  	
  So	
  
Ford	
  recruits	
  100	
  “influencers”	
  to	
  take	
  the	
  Ford	
  
Fiesta	
  on	
  monthly	
  missions	
  for	
  half	
  a	
  year,	
  film	
  
their	
  experiences	
  and	
  share	
  their	
  content	
  and	
  
impressions	
  with	
  their	
  friends	
  online.	
  	
  Word	
  of	
  
mouth	
  builds,	
  guaranteeing	
  the	
  car	
  is	
  a	
  hit	
  as	
  it	
  
hits	
  Ford’s	
  American	
  showrooms.	
  
An	
  absurdly	
  attractive	
  man	
  asks	
  
women	
  if	
  they’d	
  like	
  their	
  partners	
  to	
  
look	
  like	
  him.	
  	
  He	
  confesses	
  that	
  this	
  
isn’t	
  possible.	
  	
  But	
  if	
  they	
  can	
  smell	
  like	
  
him	
  by	
  using	
  Old	
  Spice	
  Body	
  Wash,	
  the	
  
other	
  desires	
  these	
  women	
  crave	
  could	
  
be	
  fulfilled.	
  This	
  humorous	
  focus,	
  tied	
  
to	
  a	
  highly	
  engaging	
  online	
  strategy	
  
raises	
  product	
  brand	
  awareness.	
  
The Man Your Man Could Smell Like
Old	
  Spice	
  body	
  wash	
  has	
  lost	
  relevance	
  among	
  men.	
  P&G	
  
wants	
  to	
  boost	
  sales,	
  increase	
  word-­‐of-­‐mouth.	
  
Challenge/
Success	
  
These	
  products	
  are	
  usually	
  purchased	
  by	
  men’s	
  partners.	
  Insight	
  
“An	
  absurdly	
  attractive	
  man	
  asks	
  women	
  if	
  they’d	
  like	
  their…”	
  	
  Action	
  Idea	
  
Assets	
  
Online	
  distribution	
  Super	
  Bowl	
  weekend	
  (when	
  couples	
  are	
  together),	
  
followed	
  by	
  TV	
  broadcast	
  the	
  day	
  after	
  the	
  Super	
  Bowl	
  when	
  people	
  are	
  
searching	
  online	
  for	
  event-­‐related	
  commercials:	
  FB,	
  YT,	
  TW,	
  blogs.	
  
Who	
  and	
  
Where	
  
	
  Choose	
  a	
  number	
  of	
  commenters	
  and	
  respond	
  directly	
  to	
  them	
  
using	
  time-­‐sensitive	
  online	
  videos.	
  	
  	
  
Sustain	
  the	
  
story	
  
A	
  series	
  of	
  short	
  commercial	
  videos,	
  destined	
  for	
  web	
  and	
  TV.	
  
	
  
Old	
  Spice	
  Responses	
  Campaign	
  
The	
  head	
  of	
  one	
  of	
  the	
  world’s	
  leading	
  
museums,	
  facing	
  declining	
  attendance,	
  needs	
  
to	
  remind	
  people	
  of	
  the	
  value	
  proposition	
  of	
  his	
  
institution.	
  	
  He	
  does	
  so	
  by	
  telling,	
  “the	
  story	
  
through	
  the	
  things	
  that	
  humans	
  have	
  made”	
  –	
  
one	
  hundred	
  of	
  the	
  museum’s	
  artifacts	
  that	
  he	
  
considers	
  emblematic	
  of	
  this	
  shared	
  history.	
  	
  
The	
  stories	
  of	
  these	
  objects	
  bring	
  that	
  history	
  
to	
  life,	
  and	
  inject	
  renewed	
  vibrancy	
  to	
  the	
  
museum’s	
  appeal.
As	
  social	
  media	
  becomes	
  more	
  popular,	
  the	
  Army	
  realizes	
  
that	
  online	
  conversations	
  are	
  occurring	
  and	
  it	
  has	
  no	
  formal	
  
mechanism	
  to	
  respond	
  (let	
  alone	
  control	
  those	
  
conversations).	
  Some	
  of	
  what’s	
  being	
  said	
  is	
  inaccurate,	
  
which	
  might	
  have	
  a	
  negative	
  effect	
  on	
  its	
  recruiting	
  efforts	
  
as	
  well	
  as	
  on	
  the	
  general	
  sentiment	
  towards	
  the	
  
organization.	
  So,	
  it	
  opts	
  to	
  tell	
  its	
  own	
  stories.	
  The	
  Army	
  
hopes	
  to	
  humanize	
  its	
  mission,	
  as	
  well	
  as	
  build	
  trust	
  and	
  
foster	
  conversation	
  among	
  prospective	
  recruits,	
  and	
  media	
  
influencers.	
  	
  It	
  does	
  so	
  through	
  the	
  unvarnished	
  stories	
  of	
  
nearly	
  900	
  of	
  its	
  own	
  soldiers	
  through	
  a	
  blogging	
  platform	
  
and	
  short	
  videos.	
  	
  Soldiers	
  also	
  interact	
  with	
  each	
  other,	
  all	
  
through	
  www.armystrongstories.com.
BINGE	
  VIEWING	
  
fourpeakstv.com	
  
	
  
“Give	
  the	
  people	
  what	
  they	
  
want,	
  when	
  they	
  want	
  it,	
  in	
  
the	
  form	
  they	
  want	
  it	
  in.”	
  	
  	
  
	
  
Kevin	
  Spacey	
  re:	
  success	
  of	
  Ne`lix’	
  
House	
  of	
  Cards	
  
	
  
Jeff	
  Bezos	
  on	
  customer	
  innovaUon:	
  fourpeakstv.com	
  
Branded	
  content	
  at	
  its	
  best?	
  hdp://youtu.be/lUtnas5ScSE	
  
Or	
  a	
  cauUonary	
  tale…hdp://FunnyOrDie.com/m/8a32	
  
Yet	
  there’s	
  sUll	
  hope	
  hdp://youtu.be/faIFNkdq96U	
  
From	
  movie	
  to	
  movement:	
  hdp://youtu.be/Ul9c-­‐4dX4Hk	
  
From	
  movie	
  to	
  movement:	
  ImaginaUon	
  FoundaUon	
  
Content	
  is	
  
everywhere	
  
165,227	
  views	
  
	
  
LESSONS?	
  
1.	
  Be	
  quick	
  
2.	
  Be	
  good	
  
3.	
  Be	
  current	
  
38,000	
  
Retweets	
  
	
  
LESSONS?	
  
1.	
  Be	
  quick	
  
2.	
  Be	
  good	
  
3.	
  Be	
  current	
  
Thank	
  you	
  
@hrhmedia	
  
hrhmedia.com	
  

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Hanson Hosein: Storyteller Uprising Fall 2013

  • 1. Storyteller  Uprising   Oct  8  2013   Hanson R Hosein hrhmedia.com @hrhmedia
  • 2.
  • 3. Making  the  case  for  a  Storyteller  Uprising   1.  It’s  necessary  (a/en0on  is  dying)   2.  It’s  already  happening  (best  prac0ces,  cau0onary  tales)   3.  You  will  be  le@  behind  (this  is  just  the  beginning)  
  • 5.
  • 6.
  • 7. “The  balance  of  power  is  shi@ing  from   companies  to  the  networks  that  surround   them.”  
  • 8. “You  are  leading  a  company,  but  you  are   also  leading  a  social  network.”  
  • 10. What  are  they  watching?  
  • 11. What  are  we  sharing?  
  • 14. “Our  shared  stories  create  a   connection  to  others  that  builds  a   sense  of  belonging  to  a  particular   community.”   -­‐Daniel  Siegel  
  • 15.
  • 16. Studio  3B  30  Rockefeller  Plaza  –  Summer  1997  
  • 17. Somewhere  in  Israel  –  2000  
  • 19. Live  from  Syria’s  border  with  Israel  –  Spring  2003  
  • 20. Rogers,  Arkansas  –  June  2005  
  • 21. The  story  that  changed  everything:   independentamerica.net  
  • 23. Degrees  of  engagement  cl.uw.edu  
  • 24. “Winning  the  generaUon  game”  The  Economist  
  • 25.
  • 26.
  • 27.
  • 29.
  • 30. “[T]he  top  three  priorities  for  2013  tell  the   story  of  how  companies  are  aiming  to   build  emotional  ties  that  contribute  to   the  bottom  line.       -­‐Adobe  Quarterly  Trends  March  2013    
  • 31. 1.Use  content  to  build  brand  and   generate  inbound  leads.     -­‐Adobe  Quarterly  Trends  March  2013    
  • 32. 2.  Increase  social  media  effectiveness  to   stay  engaged  with  customers  or   prospects.     -­‐Adobe  Quarterly  Trends  March  2013    
  • 33. 3.  Increasing  conversion  rates  at  key   points  in  the  process.”     -­‐Adobe  Quarterly  Trends  March  2013    
  • 34. Ford  Fiesta  Agents  2010:  Early  adopters  
  • 35.
  • 36. Humans  produce  5  billion  GB  of  data…   -­‐  From  the  beginning  of  time  until  2003   -­‐  Every  two  weeks  since  2011   -­‐  Every  10  minutes  as  of  2013   Source:  IBM  VP  of  Supercomputing  2012  
  • 37. The  “digital  industrial  economy”   Source:  Gartner  October  2013  
  • 38. How  do  we  persuade  someone  to  pay     attention  to  what  we  have  to  say?  
  • 39. Once  they  notice  us,  how  do  we  keep   them  interested  enough  to  engage  in   some  sort  of  transaction?  
  • 40. Give  them  a  reason  to  connect…  
  • 41.  The  action  of  telling  a  compelling  story,  which   places  our  audiences  at  the  centre  of  the  story;   stories  that  are  designed  to  engage;  with  the   ultimate  objective  of  influencing  behaviour  
  • 42.  Stories  have  to  have  emotional  heart  and   resonance,  be  authentic,  insightful  and   truthful  
  • 43.  Stories  should  not  start  and  end  with  the   brand;  it  is  about  establishing  a  connecUon   to  the  outside  world  
  • 44.
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  • 48.
  • 49. action-­‐ idea All  great  content  is   built  around  an      as   the…   as  the…  
  • 50. It’s  your  core  story,  the  essence,  reduced   to   a   simple   few   lines.   It   has   a   clear   beginning,   middle   and   end   with   an   ‘AcUon’  -­‐  or  turning  point  -­‐  that  sets  the   story  in  moUon.     An   effec0ve   one   should   be   sufficient   to   engage   and   move   those   who   hear   it,   powerful  enough  that  it  can  be  expanded   into  a  fully-­‐fledged  storytelling  campaign.    
  • 51. A  boxer  who’s  afraid  he’s  a  loser  is  offered  a  chance  by   the   world   champion   to   fight   for   the   heavyweight   championship,  but  must  learn  to  believe  in  himself  with   the  help  of  his  lover  before  he  can  step  into  the  ring.   A@er   a   twister   transports   a   lonely   Kansas   girl   to   a   magical  land,  she  sets  out  on  a  dangerous  journey  to   find  a  wizard    with  the  power  to  send  her  home.   film   I  was  an  accomplished  TV  journalist  at  the  height  of  my  career  at  NBC.    But  I   saw   young   independent   storytellers   my   age   using   digital   technology   and   I   realized  it  was  the  wave  of  the  future.    I  asked  NBC  to  allow  me  to  explore  this   technology  in  my  position,  they  said  no.    I  quit,  joined  the  CBC  and  learned  it   myself.    NBC  ended  up  calling  me  back  to  work  for  them  during  the  Iraq  War  to   use  those  same  skills.    I  then  started  my  own  company,  made  a  film  using  these   principles   of   storytelling   and   now   run   a   graduate   program   built   upon   that   foundation.   life  
  • 52. Ford  wants  to  create  buzz  around  its  new   subcompact  car  before  it  goes  on  sale  in  the   United  States.    But  its  target  demographic  of   young  drivers  don't  get  Ford,  and  see  it  as  a   stodgy  company  that  makes  pickup  trucks.    So   Ford  recruits  100  “influencers”  to  take  the  Ford   Fiesta  on  monthly  missions  for  half  a  year,  film   their  experiences  and  share  their  content  and   impressions  with  their  friends  online.    Word  of   mouth  builds,  guaranteeing  the  car  is  a  hit  as  it   hits  Ford’s  American  showrooms.  
  • 53. An  absurdly  attractive  man  asks   women  if  they’d  like  their  partners  to   look  like  him.    He  confesses  that  this   isn’t  possible.    But  if  they  can  smell  like   him  by  using  Old  Spice  Body  Wash,  the   other  desires  these  women  crave  could   be  fulfilled.  This  humorous  focus,  tied   to  a  highly  engaging  online  strategy   raises  product  brand  awareness.  
  • 54. The Man Your Man Could Smell Like
  • 55. Old  Spice  body  wash  has  lost  relevance  among  men.  P&G   wants  to  boost  sales,  increase  word-­‐of-­‐mouth.   Challenge/ Success   These  products  are  usually  purchased  by  men’s  partners.  Insight   “An  absurdly  attractive  man  asks  women  if  they’d  like  their…”    Action  Idea   Assets   Online  distribution  Super  Bowl  weekend  (when  couples  are  together),   followed  by  TV  broadcast  the  day  after  the  Super  Bowl  when  people  are   searching  online  for  event-­‐related  commercials:  FB,  YT,  TW,  blogs.   Who  and   Where    Choose  a  number  of  commenters  and  respond  directly  to  them   using  time-­‐sensitive  online  videos.       Sustain  the   story   A  series  of  short  commercial  videos,  destined  for  web  and  TV.    
  • 56. Old  Spice  Responses  Campaign  
  • 57. The  head  of  one  of  the  world’s  leading   museums,  facing  declining  attendance,  needs   to  remind  people  of  the  value  proposition  of  his   institution.    He  does  so  by  telling,  “the  story   through  the  things  that  humans  have  made”  –   one  hundred  of  the  museum’s  artifacts  that  he   considers  emblematic  of  this  shared  history.     The  stories  of  these  objects  bring  that  history   to  life,  and  inject  renewed  vibrancy  to  the   museum’s  appeal.
  • 58.
  • 59.
  • 60. As  social  media  becomes  more  popular,  the  Army  realizes   that  online  conversations  are  occurring  and  it  has  no  formal   mechanism  to  respond  (let  alone  control  those   conversations).  Some  of  what’s  being  said  is  inaccurate,   which  might  have  a  negative  effect  on  its  recruiting  efforts   as  well  as  on  the  general  sentiment  towards  the   organization.  So,  it  opts  to  tell  its  own  stories.  The  Army   hopes  to  humanize  its  mission,  as  well  as  build  trust  and   foster  conversation  among  prospective  recruits,  and  media   influencers.    It  does  so  through  the  unvarnished  stories  of   nearly  900  of  its  own  soldiers  through  a  blogging  platform   and  short  videos.    Soldiers  also  interact  with  each  other,  all   through  www.armystrongstories.com.
  • 61.
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  • 64. BINGE  VIEWING   fourpeakstv.com     “Give  the  people  what  they   want,  when  they  want  it,  in   the  form  they  want  it  in.”         Kevin  Spacey  re:  success  of  Ne`lix’   House  of  Cards    
  • 65. Jeff  Bezos  on  customer  innovaUon:  fourpeakstv.com  
  • 66.
  • 67. Branded  content  at  its  best?  hdp://youtu.be/lUtnas5ScSE  
  • 68. Or  a  cauUonary  tale…hdp://FunnyOrDie.com/m/8a32  
  • 69. Yet  there’s  sUll  hope  hdp://youtu.be/faIFNkdq96U  
  • 70. From  movie  to  movement:  hdp://youtu.be/Ul9c-­‐4dX4Hk  
  • 71. From  movie  to  movement:  ImaginaUon  FoundaUon  
  • 73. 165,227  views     LESSONS?   1.  Be  quick   2.  Be  good   3.  Be  current  
  • 74. 38,000   Retweets     LESSONS?   1.  Be  quick   2.  Be  good   3.  Be  current  
  • 75.
  • 76. Thank  you   @hrhmedia   hrhmedia.com