Dacadoo tdi insurtech innovation award 2021

1. CONNECT · SCORE · ENGAGE
Wheel of Life TM – a human centeredapproach to personal health engagement
dacadoo
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Health Scoring and Lifestyle Navigation

2. The Health Score company
dacadoo
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Digital Health
Engagement Platform
Health Risk
Quantification
Life & Health Insurers Corporate Wellness (indirect&direct) Strategic Partnerships Awards
dacadoo is a Swiss technology company (Insurance/Health) founded in 2010 with ~125 employees, and
with a deep scientific foundation. In addition to a large group of developers, the company employs data
scientists, clinicians, and actuaries. 100 patents filed. Presence globally. (JP, SG, and AUS in APAC)

3. A human centered approach to personal health engagement
Wheel of LifeTM
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- Placing a persons healthat the
centre of their life = desirable
- Subtle onboarding= trust
- High in imagery and low in
complexity = accessible
- 7 actionablepillarsof health =
focus

4. Seven different categories
Wheel of LifeTM
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Nutrition
Self-control
Activity
Mindfulness
Sleep
The lifestyle areas (left) are what you can
influence through new behavior, while physical
and emotional health are the resulting states of
that behavior.
Physical
Health
Mental
Wellbeing
INTERPRETATION

5. Smart onboarding:A more accurate Health Score, faster!
Wheel of LifeTM
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Our newly designed Health
Score assessmentmakes the
user’s Health Score more
accurate than ever. It only takes
a few minutes to complete.

6. Supported by personalized engagement features
Wheel of LifeTM – part of the dacadoo Health Score Platform
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Coach
Challenges
Goals
Social Networking

7. Personalized digital AI-based Health Coaching
dacadoo Health Score Platform
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Health data
from apps,
wearables
etc.
Analysis in our
system via the
patented dacadoo
Health Score
Personalized coaching
and goal suggestions in
dacadoo Wheel of Life
with full integration of
Point System and
Gamification

8. Getting social – Providing Insurers with “their” own social platform!
dacadoo Health Score Platform
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See your friends’
sport activity in the
feed and dacadoo
Health Score, if
they opt-in
Participate in
dacadoo Challenges
(activity, best picture,
cooking, etc.) with
your friends or make
new friends!
Add friends
Likes and
comments

9. Main features of our DHEP
dacadoo Health Score Platform
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Complete branding of
mobile apps (iOS,
Android)and the web
application
The science-based
dacadoo Health Score
The dacadoo digital
Coach including many
wellbeing goals and the
ability to send direct
notifications to users
Supporttools such as the
Content Manager and
Administration Portal
Compliant with GDPR,
HIPAA& Swiss data
privacy laws
Content available in over
16 languages
Connectorhub for
wearables and tracking
apps
Ability to create /
customize your own
content for your end-users
Wide range of secure
Azure Cloud hosting
locations
Reporting tools or access
to reporting database via
APIs
Ability to implement
Single Sign On (SSO)
Accessto RESTfulAPI

10. Supporting a Digital Ecosystem
dacadoo Health Score Platform
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dacadoo’s digital
Health
Engagement
Platform
Risk selection &
member
enrollment
Prediagnosis
& symptom
checker*
Health
clinics*
Primary
care*
Secondary
care*
Remote coaching
(wellness & prevention
providers)*
Wearables
& health
devices
Retail*
(pharmacies
etc.)
Analytics Employers
Health
expert
content*
Lifestyle
content

11. Addresses various pain points of insurers
Wheel of LifeTM – part of the dacadoo Health Score Platform
Source: A European Healthcare Insurer,Jan-Dec 2020 period /Note: The roll-outis the standard
dacadoo white label version,complemented with customized elements ofthe insurer.
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More customer
engagement
~150% growth in
customers with daily
interaction with the
DHEP
More sales
The DHEP platformis a
significant motivator for
new customers when
selecting a new health
insurance
Source: external customer
research from the insurer
More loyalty
DHEP users have>2%
(absolute) higher loyalty
compared to insured
clients who are not DHEP-
users. Theeffect increases
with higher engagement
Brand image
improvement
Maintained leadership
position as the insurer
with focus on health
Source: external customer
research from the insurer

12. Lifestyle Navigation and
Health Scoring
Legal notice and contact
dacadoo
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reproduction, editing and distribution of this presentation, in whole or in part, is only permissible with the prior written consent of
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Contact
ThomasDijohn
Senior Vice PresidentAsiaPacific at dacadoo
thomas.dijohn@dacadoo.com
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