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Frequently	Asked	Questions
Strategic workforce planning:
where HR and finance meet
Today’s Presenters
Brad Fisher
Senior Manager
Strategic Cloud Services, Baker Tilly
brad.fisher@bakertilly.com
321 277 8192
Juana Bordenave
Director
Global HR Product Strategy, Oracle
juana.bordenave@oracle.com
323 203 6047
STRATEGIC WORKFORCE PLANNING
Agenda
― What is Strategic Workforce Planning (SWP)
― Why is SWP Important to Your Organization
― What Makes SWP Strategic
― Where Does it Fit into the Oracle Cloud Suite
― Steps to Achieving SWP
― SWP Tools
― Conclusion and Questions
Where is your organization in development of a strategy for
Strategic Workforce Planning?
a.  Not started; don’t know where to start
b.  Thinking about it
c.  Developing a strategy
d.  Been there, done that
Polling question #1
STRATEGIC WORKFORCE PLANNING
STRATEGIC WORKFORCE PLANNING
SWP – What is it?
Definition – The practice of mapping an organization’s people strategy with its business strategy so they work in sync
MEASURE
& ALIGN
TALENT
RESULTS
BUSINESS
RESULTS
BUSINESS
STRATEGY
HUMAN
CAPITAL
STRATEGY
STRATEGIC WORKFORCE PLANNING
SWP – What is it?
― The right skill, at the right time, at
the right place and at the right
cost
― Collaboration between HR,
Operations & Finance
― Identify Workforce Risks & Gaps
― Model gap-closing strategies
Align Strategy & Execution
STRATEGIC WORKFORCE PLANNING
SWP – Collaboration catalyst between finance and HR
Finance Department
Human Resources
Department
Strategic Workforce
Planning
STRATEGIC WORKFORCE PLANNING
SWP – Why do it?
BUSINESS
RESULTS
STRATEGIC WORKFORCE PLANNING
SWP – Why do it?
NON-COLLABORATIVE WORK
ENVIRONMENTS
STRATEGIC WORKFORCE PLANNING
SWP – Why do it?
CHANGE CAUSES
RESOURCE INEFFICIENCY
SWP – Why do it?
STRATEGIC WORKFORCE PLANNING
GLOBAL STRATEGY
MISALIGNMENT
STRATEGIC WORKFORCE PLANNING
SWP – Why do it?
INABILITY TO ADAPT TO
CHANGES IN TECHNOLOGY
STRATEGIC WORKFORCE PLANNING
Industry examples
HEALTHCARE PROVIDERS
― Understanding where demand will be in order to move the limited supply to the right
locations at the right time in order to maximize efficiency and help patients quickly.
PROFESSIONAL SERVICES
― High demand of low supply skills to execute contracts in different places across the globe.
RETAIL
― High demand needs in different locations at different times and need to understand where
the demand will occur will increase efficiency of the staffing for their peak seasons.
STRATEGIC WORKFORCE PLANNING
Valuable executive quotes
“It is all about having the right people
at the right time. The companies that
can mirror the customer needs with the
right amount of human capital have a
competitive advantage that most
companies cannot duplicate.”
“Driving to the lowest CPU is imperative for
survival. Strategic workforce management
provides us the ability to mirror labor with
demand. This minimizes our costs, improves
productivity and allows the right product to be
available to the customer sooner….again
more sales, more profitability.”
My organization consistently collaborates across key
stakeholders in HR and Finance.
a.  Strongly agree
b.  Moderately agree
c.  Neither agree or disagree
d.  Moderately disagree
e.  Strongly disagree
Polling question #2
STRATEGIC WORKFORCE PLANNING
STRATEGIC WORKFORCE PLANNING
What makes it strategic
― What are your current
demographics of
workforce?
― What is current turnover
rate?
― What is current vacancy
rate?
Workforce Planning Questions
― What are your goals for
the demographics of your
workforce 1,3 & 5 years
out?
― What is your goal for
turnover rate in 2020 and
beyond?
― What is your 2021 target
vacancy rate?
Strategic Workforce Planning
Questions
STRATEGIC WORKFORCE PLANNING
Getting the right people with the right skills, is hard
68%
CEOs
worried about
availability of key
skills
70%
Employees
willing to retrain on
new skills
40%
Companies
ready to retrain their
employees
STRATEGIC WORKFORCE PLANNING
Getting the right people, with the right skills, at the right cost, is even harder
― Requires collaboration between Finance, HR, and key operational stakeholders
― Must identify skills and talent gaps
― Need to model changes quickly, but also use familiar tools (i.e. Excel) to implement change
STRATEGIC WORKFORCE PLANNING
Collaboration is imperative to align people with your strategy
Finance
― Headcount assessment
― Salary and benefits calculations
― Tax forecasting
― Budget analysis
Executives
― Set organizational goals
― Talent management
― Globalization/mobility
Line Managers
― Right people
― Right skills
― Right projects
― Right time
HR
― Right people
― Right positions
― Right skills
STRATEGIC WORKFORCE PLANNING
Outpace change
Plan
Predict future headcount
and skills required
Assess
Identify key skills
needed from the
department to
individual level
Model
Model organizational
changes quickly
Achieve
Combine finance and HR
data to create workforce
plans
My organization is proactive at solving for skill gap problems
within our workforce?
a.  Strongly agree
b.  Moderately agree
c.  Neither agree or disagree
d.  Moderately disagree
e.  Strongly disagree
Polling question #3
STRATEGIC WORKFORCE PLANNING
STRATEGIC WORKFORCE PLANNING
Crawl, walk, run approach
― Crawl: HCM Workforce Planning within
Core HR and EPM Workforce Planning are
being utilized
― Current HCM and EPM solutions need
to be leveraged properly before
implementing SWP
― Walk: Build a strategy for implementing
SWP from a roadmap perspective
― Timeline is unique to every customer
― Run: Ready to use SWP
STRATEGIC WORKFORCE PLANNING
SWP – Where does it fit in the Oracle Cloud suite?
Oracle HCM Cloud Strategic Workforce Planning Oracle EPM Cloud
STRATEGIC WORKFORCE PLANNING
Steps to achieving SWP
1.  Review current business strategy and goals
2.  Determine internal talent/skill pool
3.  Assess current supply & demand of talent /
skills
4.  Identify future supply & demand needs
5.  Determine gap assessment
6.  Model workforce to fill gap & predict impact
7.  Determine cost/budget requirements
8.  Develop plan
9.  Communicate & approve
10.  Implement plan and measure to initial
forecasted results
Confidential – Oracle Internal 29
Confidential – Oracle Internal 30
Confidential – Oracle Internal 31
STRATEGIC WORKFORCE PLANNING
Strategic role – Skill gap by category
BAKER TILLY
At a glance
― Established in 1931
― 3,900+ Global Workforce
― Ranked one of the 10th
largest accounting and
advisory firms in the U.S.
BAKER TILLY
About Baker Tilly
We help clients strengthen their software investment and improve their
business practices by modernizing and optimizing their strategies, processes
and technology. Starting with an approach designed to drive adoption and
sustainability, we help our clients successfully achieve their business
initiatives.
AT A GLANCE
−  End-to-End Enterprise Oracle Cloud Implementation Partner
−  Agile, small team model
−  Delivery expertise – HCM, ERP, EPM, SCM, CX
−  Global mindset, capability and reach
−  Structured change management approach
−  Focus on user adoption and acceptance
−  Strategy and business case execution
−  Program and process design
−  Proactive risk identification and mitigation
−  Value Beyond the Software
Cloud implementations across
the practice; one of Oracle’s top
strategic implementers.
dedicated Oracle professionals
350+
150+
clients agreed that Baker Tilly is
proactive in meeting their needs9.5out of10
z
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Register	for	the	next	webinar!	
HSA to Z: The Ins and Outs of the Health Savings Account –
A Holistic View of Consumer Perceptions and Effective
Employer Action Plans
Thursday, February 20, 2020
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Workforce Webinars at workforce.com/webinars

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STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET

  • 1. #WFwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #WFwebinar Tools You Can Use Audio Control –  A dial in number will not be provided. –  Adjust the volume on your computer or headphones
  • 3. #WFwebinar Questions and Handouts You can submit questions by clicking on this icon here. You can download a PDF of the slide deck by clicking here.
  • 4. #WFwebinar 1. May I receive a copy of the slides? YES! Click on the handouts list located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the same follow up email as the recording Frequently Asked Questions
  • 6. Today’s Presenters Brad Fisher Senior Manager Strategic Cloud Services, Baker Tilly brad.fisher@bakertilly.com 321 277 8192 Juana Bordenave Director Global HR Product Strategy, Oracle juana.bordenave@oracle.com 323 203 6047
  • 7. STRATEGIC WORKFORCE PLANNING Agenda ― What is Strategic Workforce Planning (SWP) ― Why is SWP Important to Your Organization ― What Makes SWP Strategic ― Where Does it Fit into the Oracle Cloud Suite ― Steps to Achieving SWP ― SWP Tools ― Conclusion and Questions
  • 8. Where is your organization in development of a strategy for Strategic Workforce Planning? a.  Not started; don’t know where to start b.  Thinking about it c.  Developing a strategy d.  Been there, done that Polling question #1 STRATEGIC WORKFORCE PLANNING
  • 9. STRATEGIC WORKFORCE PLANNING SWP – What is it? Definition – The practice of mapping an organization’s people strategy with its business strategy so they work in sync MEASURE & ALIGN TALENT RESULTS BUSINESS RESULTS BUSINESS STRATEGY HUMAN CAPITAL STRATEGY
  • 10. STRATEGIC WORKFORCE PLANNING SWP – What is it? ― The right skill, at the right time, at the right place and at the right cost ― Collaboration between HR, Operations & Finance ― Identify Workforce Risks & Gaps ― Model gap-closing strategies Align Strategy & Execution
  • 11. STRATEGIC WORKFORCE PLANNING SWP – Collaboration catalyst between finance and HR Finance Department Human Resources Department Strategic Workforce Planning
  • 12. STRATEGIC WORKFORCE PLANNING SWP – Why do it? BUSINESS RESULTS
  • 13. STRATEGIC WORKFORCE PLANNING SWP – Why do it? NON-COLLABORATIVE WORK ENVIRONMENTS
  • 14. STRATEGIC WORKFORCE PLANNING SWP – Why do it? CHANGE CAUSES RESOURCE INEFFICIENCY
  • 15. SWP – Why do it? STRATEGIC WORKFORCE PLANNING GLOBAL STRATEGY MISALIGNMENT
  • 16. STRATEGIC WORKFORCE PLANNING SWP – Why do it? INABILITY TO ADAPT TO CHANGES IN TECHNOLOGY
  • 17. STRATEGIC WORKFORCE PLANNING Industry examples HEALTHCARE PROVIDERS ― Understanding where demand will be in order to move the limited supply to the right locations at the right time in order to maximize efficiency and help patients quickly. PROFESSIONAL SERVICES ― High demand of low supply skills to execute contracts in different places across the globe. RETAIL ― High demand needs in different locations at different times and need to understand where the demand will occur will increase efficiency of the staffing for their peak seasons.
  • 18. STRATEGIC WORKFORCE PLANNING Valuable executive quotes “It is all about having the right people at the right time. The companies that can mirror the customer needs with the right amount of human capital have a competitive advantage that most companies cannot duplicate.” “Driving to the lowest CPU is imperative for survival. Strategic workforce management provides us the ability to mirror labor with demand. This minimizes our costs, improves productivity and allows the right product to be available to the customer sooner….again more sales, more profitability.”
  • 19. My organization consistently collaborates across key stakeholders in HR and Finance. a.  Strongly agree b.  Moderately agree c.  Neither agree or disagree d.  Moderately disagree e.  Strongly disagree Polling question #2 STRATEGIC WORKFORCE PLANNING
  • 20. STRATEGIC WORKFORCE PLANNING What makes it strategic ― What are your current demographics of workforce? ― What is current turnover rate? ― What is current vacancy rate? Workforce Planning Questions ― What are your goals for the demographics of your workforce 1,3 & 5 years out? ― What is your goal for turnover rate in 2020 and beyond? ― What is your 2021 target vacancy rate? Strategic Workforce Planning Questions
  • 21. STRATEGIC WORKFORCE PLANNING Getting the right people with the right skills, is hard 68% CEOs worried about availability of key skills 70% Employees willing to retrain on new skills 40% Companies ready to retrain their employees
  • 22. STRATEGIC WORKFORCE PLANNING Getting the right people, with the right skills, at the right cost, is even harder ― Requires collaboration between Finance, HR, and key operational stakeholders ― Must identify skills and talent gaps ― Need to model changes quickly, but also use familiar tools (i.e. Excel) to implement change
  • 23. STRATEGIC WORKFORCE PLANNING Collaboration is imperative to align people with your strategy Finance ― Headcount assessment ― Salary and benefits calculations ― Tax forecasting ― Budget analysis Executives ― Set organizational goals ― Talent management ― Globalization/mobility Line Managers ― Right people ― Right skills ― Right projects ― Right time HR ― Right people ― Right positions ― Right skills
  • 24. STRATEGIC WORKFORCE PLANNING Outpace change Plan Predict future headcount and skills required Assess Identify key skills needed from the department to individual level Model Model organizational changes quickly Achieve Combine finance and HR data to create workforce plans
  • 25. My organization is proactive at solving for skill gap problems within our workforce? a.  Strongly agree b.  Moderately agree c.  Neither agree or disagree d.  Moderately disagree e.  Strongly disagree Polling question #3 STRATEGIC WORKFORCE PLANNING
  • 26. STRATEGIC WORKFORCE PLANNING Crawl, walk, run approach ― Crawl: HCM Workforce Planning within Core HR and EPM Workforce Planning are being utilized ― Current HCM and EPM solutions need to be leveraged properly before implementing SWP ― Walk: Build a strategy for implementing SWP from a roadmap perspective ― Timeline is unique to every customer ― Run: Ready to use SWP
  • 27. STRATEGIC WORKFORCE PLANNING SWP – Where does it fit in the Oracle Cloud suite? Oracle HCM Cloud Strategic Workforce Planning Oracle EPM Cloud
  • 28. STRATEGIC WORKFORCE PLANNING Steps to achieving SWP 1.  Review current business strategy and goals 2.  Determine internal talent/skill pool 3.  Assess current supply & demand of talent / skills 4.  Identify future supply & demand needs 5.  Determine gap assessment 6.  Model workforce to fill gap & predict impact 7.  Determine cost/budget requirements 8.  Develop plan 9.  Communicate & approve 10.  Implement plan and measure to initial forecasted results
  • 29. Confidential – Oracle Internal 29
  • 30. Confidential – Oracle Internal 30
  • 31. Confidential – Oracle Internal 31
  • 32. STRATEGIC WORKFORCE PLANNING Strategic role – Skill gap by category
  • 33. BAKER TILLY At a glance ― Established in 1931 ― 3,900+ Global Workforce ― Ranked one of the 10th largest accounting and advisory firms in the U.S.
  • 34. BAKER TILLY About Baker Tilly We help clients strengthen their software investment and improve their business practices by modernizing and optimizing their strategies, processes and technology. Starting with an approach designed to drive adoption and sustainability, we help our clients successfully achieve their business initiatives. AT A GLANCE −  End-to-End Enterprise Oracle Cloud Implementation Partner −  Agile, small team model −  Delivery expertise – HCM, ERP, EPM, SCM, CX −  Global mindset, capability and reach −  Structured change management approach −  Focus on user adoption and acceptance −  Strategy and business case execution −  Program and process design −  Proactive risk identification and mitigation −  Value Beyond the Software Cloud implementations across the practice; one of Oracle’s top strategic implementers. dedicated Oracle professionals 350+ 150+ clients agreed that Baker Tilly is proactive in meeting their needs9.5out of10
  • 35. z
  • 36. #WFwebinar Register for the next webinar! HSA to Z: The Ins and Outs of the Health Savings Account – A Holistic View of Consumer Perceptions and Effective Employer Action Plans Thursday, February 20, 2020 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Workforce Webinars at workforce.com/webinars