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© 2015 IBM Corporation1
IBM MobileFirst Platform v7 – Overview &
What’s new
© 2015 IBM Corporation2
Data
RichSecure
Continuously
Improve
Contextualize
and Personalize
The New IBM MobileFirst Platform
© 2015 IBM Corporation3
Mobile continues to explode in the enterprise
2014 2016 2018
(2014) 60% of large
companies used
3 or fewer mobile
apps1
The number of
custom mobile apps
will double
compared to 20142
The number of
enterprise mobile
apps is expected to
quadruple3
More than half of
b2e apps will be
created by the
enterprise6
85% of companies
have a mobile
backlog of up to
20 app4
Mobile app
development will
out number PC
projects 4:15
© 2015 IBM Corporation4
Technology Retail OthersTransportationFinancial Healthcare
IBM has worked with 1,300+ mobile platform clients…
© 2015 IBM Corporation5
“I need my development teams focused on creating great app
experiences, not figuring out how to integrate or store data.”
“Mobile opens up a new set of security considerations. Our
reputation is on the line.”
“Mobile app users are demanding. If my app is not delivering a
great experience I need to know.”
“My users want to be even more productive. Personalization
based on the device’s context is a huge opportunity.”
And we hear similar challenges for delivering great mobile apps
© 2015 IBM Corporation6
Data
RichSecure
Continuously
Improve
Contextualize
and Personalize
Platform
services to
enable your
apps
Apps that
Are hard
because
Mobile speed and scale
requires new integration
and database approaches
for app developers
Outside the network’s
protection, mobile apps
and data require specific
governance
They require constant
user feedback,
monitoring and
release of revisions
Mobile apps must
capture, interpret and
act on disparate context
sources in real time
Make good apps great through mobile platform services
IBM MobileFirst Platform delivers rich services and then integrates them for
an end-to-end experience for mobile development and operations teams
© 2015 IBM Corporation7
The IBM MobileFirst Platform helps IT collect user feedback and analyze app store ratings,
resulting in reduced app development cycles from 6 to 2 weeks. Achieved highest in Customer
Satisfaction Among the Midsize Retail Banks in J.D. Power’s Canadian Retail Banking
Customer Satisfaction Study.
Tangerine Bank
100% online banking Customers can execute any
banking transactions
securely while on the goCustomers can provide
feedback – on services offered
and app experience Customer feedback
incorporated back into the app
quickly
5 Star App Rating
Mobile app users are demanding.
If my app is not delivering a great experience I need to know
© 2015 IBM Corporation8
Mobile opens up a new set of security considerations.
Our reputation is on the line
The IBM MobileFirst Platform helps authenticate users and secure the app against spoofing.
It also enabled the Mobile app to scale to secure 3.62 billion tickets during 40 day spring festival.
China Railways Corporation
Demand from ~2B passengers for
ticket sales far surpasses supply
Created “ticket scalper”
environment
Hackers created “fake apps”
to sell tickets at a premium
© 2015 IBM Corporation9
My users want to be even more productive.
Personalization based on the device’s context is a huge opportunity
The IBM MobileFirst Platform used GPS, photo, and video features to deliver a contextual app
to manage lease equipment based on location, leveraging a catalog of over 60,000 products.
Mobile app includes service and support capabilities.
Elmec
Employees needed to be more
productive while on a service call
Scans asset barcode, automatic pull
of product and service information,
and provides suggested action
Real-time log update of changes in
asset position using geo-location Drive up-sell opportunities
© 2015 IBM Corporation10
Mobile apps need data to be rich, but integrating
and storing data in a scalable way slows down delivery
The IBM MobileFirst Platform provided seamless data scalability, while delivering a responsive
experience users demanded. Reduced application development and maintenance costs,
improved time-to-market and enhance mobile application governance and security.
RunKeeper
App has 30M users and integrates with
100 3rd party devices and services
GPS tracks outdoor fitness activities,
including duration, distance, pace,
speed, and path traveled on a map
As user base grew, app hit
scalability threshold, performance
was effected
Top Rated Health and
Fitness Mobile App
© 2015 IBM Corporation11
New or Existing Apps
Native Hybrid HTML 5 3rd Party Tools, Services, Apps
Modular Services
Continuously Improve Secure Contextualize & Personalize Data Rich
On-premises CloudSoftware or SaaS
Enterprise APIs 3rd
Party APIs
Systems of Record Cloud ServicesSystems of Engagement
The New IBM MobileFirst Platform
Integrated, Modular services for great mobile apps
© 2015 IBM Corporation12
Lets dive deeper
© 2015 IBM Corporation13
New or Existing Apps
Native Hybrid HTML 5 3rd Party Tools, Services, Apps
Modular Services
Continuously Improve Secure Contextualize & Personalize Data Rich
On-premises CloudSoftware or SaaS
Enterprise APIs 3rd
Party APIs
Systems of Record Cloud ServicesSystems of Engagement
The New IBM MobileFirst Platform
Integrated, Modular services for great mobile apps
© 2015 IBM Corporation14
IBM MobileFirst Platform StudioNative SDKs & Command Line
Developers can integrate into existing development
environments or accelerate with cross-platform app tool
 Native platform tools like Xcode or
Android Developer Tools
 Command line enables developer
interaction with platform
 Cross-platform Hybrid apps
 Rich page editor
 Support for multiple JavaScript frameworks
© 2015 IBM Corporation15
IBM MobileFirst Platform Studio: Cross-platform “hybrid” development
enables code reuse across device platforms
 Utilize your team's existing Web technology expertise
for mobile app development
 Access and exploit your device's functionality through
Cordova APIs
 Comprehensive development tooling for the full
development life-cycle from scaffolding, coding,
debugging, testing, and deployment
 Easily preview and debug your app using the Mobile
Browser Simulator
 Use whatever mobile UI library you wish to create
amazing omni-channel mobile solutions
© 2015 IBM Corporation16
What’s new in IBM MobileFirst Platform v7
Overall
IBM MobileFirst Platform delivered on premise or on the cloud
New Capabilities for Data, Analytics and Management,
Integrated Database, Security and Location Services
Data integration services
Integrated Database with offline sync
Increase app performance by putting data closer to the user
Analytics and management services to Continuously Improve mobile apps
New operational console to manage and operate the enterprise mobile channel
Expanded geographical sentiment analysis support
Location services to Contextualize and Personalize mobile apps
Indoor location engagement and analytics services
Services to Secure mobile apps and users
 Support for security standards for app authenticity, device, and user authentication (OAuth 2.0)
 Enhanced and dynamic fingerprinting algorithms to harden the app authenticity process
© 2015 IBM Corporation17
App Management
• Single console to manage app versions and security operations
• Push updates to Hybrid apps without redeploying to app stores
Operational Analytics (Enhanced)
• Diagnose app performance by Device, OS and Version
• Measure app user behavior
• Monitor security related events
In-App Feedback & Crash Analysis
• Troubleshoot and diagnose app problems
• Shake the Device to report bugs
Sentiment Analysis
• App store review analysis (sentiment score, trend analysis)
• Automated competitive analysis
Continuously Improve Mobile Apps
Manage app iterations, collect usage and feedback data
© 2015 IBM Corporation18
Session Overview
Device Overview
© 2015 IBM Corporation19
Detailed Offline Storage Statistics
Detailed MFP Adapter Statistics
© 2015 IBM Corporation20
Detailed Network
Statistics
© 2015 IBM Corporation21
Security-related Analytics
Use Cases:
•Monitor failed logins, possibly
indicating attack
•Visualize number and common
cause of authentication failures,
improve user experience (for e.g. “I
can’t log in!”)
•Trace authentication failures back
to specific device network
transaction, specific device record,
user, client side log, etc.
•Visualize which resources
(including URLs) are auth-protected,
whether MFP server or external
resources
•Visualize security information and
configuration
© 2015 IBM Corporation22
Other features of custom reporting:
•Save Reports
•Delete Reports
•Edit Report Definition
•Secure Reports
Other features of custom reporting:
•Save Reports
•Delete Reports
•Edit Report Definition
•Secure Reports
Create charts based on “custom events” suited to your enterprise
reporting needs
© 2015 IBM Corporation23
Modernized Operations Console
 Improved user experience
 Compatible with tablets
 Accessible through screen reader (in case of visual impairment)
© 2015 IBM Corporation24
User Authentication (Enhanced)
• Plugs into existing enterprise or 3rd
party security systems
with a variety of authentication methods
• Certificate-based, Touch ID, LDAP server, Social
• Multi-factor authentication
• Disable app version, specific user or devices through console
App Authenticity (Enhanced)
• Verify app identity; protect brand reputation, intellectual property,
and back-end data
Encrypt Local Data
• Leverage user identity to encrypt and retrieve data stored locally
on the device
Application Scanning
• Find code vulnerabilities complete with remediation assistance
Secure Mobile Apps
Protect enterprise data from mobile exploits
© 2015 IBM Corporation25
Extended Application Authenticity
 Background
 Application authenticity verifies application identity making sure only authentic applications can connect to
MobileFirst platform server, hence protects corporate back-end from malicious mobile access
 Content
 Taking more "fingerprints" from the app and so can better validate when the app was changed
 Extending the number of shared secrets
 Providing a command line to extract these shared secrets
 Modifying MobileFirst console to present app authenticity status (none, basic and extended) per application and
indication if any required change is advised
 Platforms coverage
 Android, iOS and WP8
© 2015 IBM Corporation26
MFP Security & Analytics for Enterprise Mobile Services
 Accelerate Time to market by leveraging existing enterprise mobile-ready services and Bluemix services
while benefiting from MFP security and operational analytics capabilities across entire mobile stack
 Access Java and Node.js services directly from a mobile application. Apply MobileFirst platform’s OAuth
based security and gain insights using MFP’s operational Analytics
 Quick and easy installation for WAS (7, 8, 8.5 ) or Liberty TAI and Node.js
 Example: apply on Get REST service, URL “/v1/apps/test”
Server.xml extract:
Node.js extract:
© 2015 IBM Corporation27
Location Engagement (NEW)
 User defined rules that correlate location events (enter, exit,
dwell), with other data sources to provide real-time interactions
Location Analytics (NEW)
 Support to understand location and movement patterns to
provide insight into customer or employee behaviors
Geospatial Enabled Query (NEW)
 Support for query results based on complex geospatial
geometries (polygon, circular, string, etc.) and advanced
relations (intersect, overlaps, etc.)
Push Notifications
 Standardizes push interactions across device platforms
Make Mobile Apps Contextual and Personalized
Provide the right content & interactions at the right time
© 2015 IBM Corporation28
Cloudant NoSQL DB (NEW)
•Highly available, distributed data store
•Reduce administration burden and adapt to new app requirements quickly
•Geographically distributed data puts data close to the user for max
performance
Backend Integration
•Provides mobile optimized access to a variety of enterprise systems
• HTTP, SAP, SQL, JMS, Custom
•Enables mobile developers to be able to run server-side code in
JavaScript or Java
•Leverage open standards (REST, OAuth) to provide open access to
integration adapters
Offline sync (Enhanced)
•Maintain app performance when disconnected
•Makes it easy to replicate offline changes when connected
Data Rich Mobile Apps
Scale and store app data, or connect to Systems of Record
SQL JMS SAP
Data / Result as JSON
HTTP
Mobile App (Local Data)Mobile App (Local Data)
Query
Systems
of Record
Cloudant
(JSON)
© 2015 IBM Corporation29
Cloudant Local
Cloudant
Multitenant
Cloudant
Cloudant Local
Single Node
Cloudant Local
Cloudant Local
Cluster
Mobile App
Device DB
On-Device
On-Cloud
On-Prem
Native CRUD
Query
Sync
• Rapid, schema-less development reduces dependency
on IT/DB Admin
• New easy-to-use iOS and Android native data APIs for
faster development
• Consistent APIs in cloud and on premise for easier app
migration
• Store Data on Cloud or On-
Prem
• On Cloud for fully managed,
automatic scaling
• On Prem for more control,
data isolation
Single Node License
Included
New
Scalable Data Service and APIs with Flexible Deployment Options
Multi-Node Clusters for High
Availability and Scalability
Multi-Node Clusters for High
Availability and Scalability
© 2015 IBM Corporation30
 Optimize offline behavior and data sync
− Your app decides when to sync databases
− New Remote API allows you to work with latest data or data that isn’t on
the device
 Complements JSONStore sync, which provides
− Enterprise integration
− Encrypted local storage
Optimized Synchronization and easy “go offline”
User
Data
Native Language
Objects (new)
Cloudant
Shared DataRemote API (new)Remote API (new)
Local
API
Local
API
SyncSync
User/Device Data (Offline)
- Generated by the user of the app
- User preferences, wish list, shopping cart
- Offline data, periodically synched to the cloud
Shared Data (Online)
- Generated by the enterprise
- Shared by multiple users/devices
- e.g. Cached/Mobile Store Inventory
- Queried as-needed by the app, such as for product
search or category display
User
Data
© 2015 IBM Corporation31
Service Discovery for SAP
 Enhance Service Discovery for SAP systems to work
with complex SAP back ends
• Added support for referential data in query and
retrieve operations
• Added support for per user calls to SAP back-end
• Added support for passing in XML input for create
and update calls
• Improved procedure names to better match for
SAP actions
© 2015 IBM Corporation32
MobileFirst Services for iOS 8 on Bluemix
 Advanced Mobile Access (AMA) Beta
− Advanced Mobile Access brings Operational Analytics and Authentication to Bluemix
• Finely tune iOS 8 apps with operational analytics from real time performance and usage data
• Ensure communications with back end system are secure
• Allow app users to log in with custom accounts or existing social accounts
 Cloudant NoSQL DB
− Store custom objects in the cloud straight from Core Data using Swift or Objective-C with a NoSQL JSON data layer
− App management, scalability, and on & offline sync of the data store is taken care of, freeing you up to focus on
the app
 Push iOS Beta
− Easily send enterprise level secure iOS 8 interactive push messages based on tags and subscriptions
© 2015 IBM Corporation33
IBM MobileFirst Platform is sold as a modular set of packages –
License what you need, when you need it
Software Modules (On Premises / IaaS) Cloud Services (IBM Bluemix)
 Foundation
− Key Components
• Studio
• Server
• Runtime
• Operational Console
• App Center
• Limited-Use Cloudant
 Cloudant Local
 Quality Assurance
 Application Scanning
 Presence Insights
 Advanced Mobile Access (beta)
 Cloudant NoSQL DB
 Mobile Quality Assurance
 AppScan Mobile Analyzer
 Push
 SDK for Node.js
 Cloud Integration
Optimized for deployment and self management on a
variety of hardware platforms, VMs, or IaaS
Optimized for cloud self-service, multi-tenancy, pay as
you go use and managed as a cloud service
© 2015 IBM Corporation34
Cloud (PaaS)
Cloud (Bring your
own IaaS) On-Premises
Cloud Platform Bluemix Softlayer, Other IaaS
Pricing Pay as you go, Subscription
Monthly License, Perpetual
License
Monthly License, Perpetual
License
Platform Isolation & Control Shared environment Isolated VM or hardware Your own hardware
Data Rich Services
Cloudant NoSQL DB   
JavaScript Based Integration   
Java Based Integration Partial  
Offline data with sync Partial  
Security Services
Mobile Security ( User, App, Device Authentication) Partial  
Application Scanning (Security) Partial  
Continuous Improvement Services
App Management Partial  
Operational Analytics Partial  
Crash Analytics / In App Feedback   
Sentiment Analysis   
Contextual & Personalized Services
Push   
Indoor Location Analytics / Engagement  
Available as a cloud service or in your data center

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An Overview on IBM MobileFirst Platform v7

  • 1. © 2015 IBM Corporation1 IBM MobileFirst Platform v7 – Overview & What’s new
  • 2. © 2015 IBM Corporation2 Data RichSecure Continuously Improve Contextualize and Personalize The New IBM MobileFirst Platform
  • 3. © 2015 IBM Corporation3 Mobile continues to explode in the enterprise 2014 2016 2018 (2014) 60% of large companies used 3 or fewer mobile apps1 The number of custom mobile apps will double compared to 20142 The number of enterprise mobile apps is expected to quadruple3 More than half of b2e apps will be created by the enterprise6 85% of companies have a mobile backlog of up to 20 app4 Mobile app development will out number PC projects 4:15
  • 4. © 2015 IBM Corporation4 Technology Retail OthersTransportationFinancial Healthcare IBM has worked with 1,300+ mobile platform clients…
  • 5. © 2015 IBM Corporation5 “I need my development teams focused on creating great app experiences, not figuring out how to integrate or store data.” “Mobile opens up a new set of security considerations. Our reputation is on the line.” “Mobile app users are demanding. If my app is not delivering a great experience I need to know.” “My users want to be even more productive. Personalization based on the device’s context is a huge opportunity.” And we hear similar challenges for delivering great mobile apps
  • 6. © 2015 IBM Corporation6 Data RichSecure Continuously Improve Contextualize and Personalize Platform services to enable your apps Apps that Are hard because Mobile speed and scale requires new integration and database approaches for app developers Outside the network’s protection, mobile apps and data require specific governance They require constant user feedback, monitoring and release of revisions Mobile apps must capture, interpret and act on disparate context sources in real time Make good apps great through mobile platform services IBM MobileFirst Platform delivers rich services and then integrates them for an end-to-end experience for mobile development and operations teams
  • 7. © 2015 IBM Corporation7 The IBM MobileFirst Platform helps IT collect user feedback and analyze app store ratings, resulting in reduced app development cycles from 6 to 2 weeks. Achieved highest in Customer Satisfaction Among the Midsize Retail Banks in J.D. Power’s Canadian Retail Banking Customer Satisfaction Study. Tangerine Bank 100% online banking Customers can execute any banking transactions securely while on the goCustomers can provide feedback – on services offered and app experience Customer feedback incorporated back into the app quickly 5 Star App Rating Mobile app users are demanding. If my app is not delivering a great experience I need to know
  • 8. © 2015 IBM Corporation8 Mobile opens up a new set of security considerations. Our reputation is on the line The IBM MobileFirst Platform helps authenticate users and secure the app against spoofing. It also enabled the Mobile app to scale to secure 3.62 billion tickets during 40 day spring festival. China Railways Corporation Demand from ~2B passengers for ticket sales far surpasses supply Created “ticket scalper” environment Hackers created “fake apps” to sell tickets at a premium
  • 9. © 2015 IBM Corporation9 My users want to be even more productive. Personalization based on the device’s context is a huge opportunity The IBM MobileFirst Platform used GPS, photo, and video features to deliver a contextual app to manage lease equipment based on location, leveraging a catalog of over 60,000 products. Mobile app includes service and support capabilities. Elmec Employees needed to be more productive while on a service call Scans asset barcode, automatic pull of product and service information, and provides suggested action Real-time log update of changes in asset position using geo-location Drive up-sell opportunities
  • 10. © 2015 IBM Corporation10 Mobile apps need data to be rich, but integrating and storing data in a scalable way slows down delivery The IBM MobileFirst Platform provided seamless data scalability, while delivering a responsive experience users demanded. Reduced application development and maintenance costs, improved time-to-market and enhance mobile application governance and security. RunKeeper App has 30M users and integrates with 100 3rd party devices and services GPS tracks outdoor fitness activities, including duration, distance, pace, speed, and path traveled on a map As user base grew, app hit scalability threshold, performance was effected Top Rated Health and Fitness Mobile App
  • 11. © 2015 IBM Corporation11 New or Existing Apps Native Hybrid HTML 5 3rd Party Tools, Services, Apps Modular Services Continuously Improve Secure Contextualize & Personalize Data Rich On-premises CloudSoftware or SaaS Enterprise APIs 3rd Party APIs Systems of Record Cloud ServicesSystems of Engagement The New IBM MobileFirst Platform Integrated, Modular services for great mobile apps
  • 12. © 2015 IBM Corporation12 Lets dive deeper
  • 13. © 2015 IBM Corporation13 New or Existing Apps Native Hybrid HTML 5 3rd Party Tools, Services, Apps Modular Services Continuously Improve Secure Contextualize & Personalize Data Rich On-premises CloudSoftware or SaaS Enterprise APIs 3rd Party APIs Systems of Record Cloud ServicesSystems of Engagement The New IBM MobileFirst Platform Integrated, Modular services for great mobile apps
  • 14. © 2015 IBM Corporation14 IBM MobileFirst Platform StudioNative SDKs & Command Line Developers can integrate into existing development environments or accelerate with cross-platform app tool  Native platform tools like Xcode or Android Developer Tools  Command line enables developer interaction with platform  Cross-platform Hybrid apps  Rich page editor  Support for multiple JavaScript frameworks
  • 15. © 2015 IBM Corporation15 IBM MobileFirst Platform Studio: Cross-platform “hybrid” development enables code reuse across device platforms  Utilize your team's existing Web technology expertise for mobile app development  Access and exploit your device's functionality through Cordova APIs  Comprehensive development tooling for the full development life-cycle from scaffolding, coding, debugging, testing, and deployment  Easily preview and debug your app using the Mobile Browser Simulator  Use whatever mobile UI library you wish to create amazing omni-channel mobile solutions
  • 16. © 2015 IBM Corporation16 What’s new in IBM MobileFirst Platform v7 Overall IBM MobileFirst Platform delivered on premise or on the cloud New Capabilities for Data, Analytics and Management, Integrated Database, Security and Location Services Data integration services Integrated Database with offline sync Increase app performance by putting data closer to the user Analytics and management services to Continuously Improve mobile apps New operational console to manage and operate the enterprise mobile channel Expanded geographical sentiment analysis support Location services to Contextualize and Personalize mobile apps Indoor location engagement and analytics services Services to Secure mobile apps and users  Support for security standards for app authenticity, device, and user authentication (OAuth 2.0)  Enhanced and dynamic fingerprinting algorithms to harden the app authenticity process
  • 17. © 2015 IBM Corporation17 App Management • Single console to manage app versions and security operations • Push updates to Hybrid apps without redeploying to app stores Operational Analytics (Enhanced) • Diagnose app performance by Device, OS and Version • Measure app user behavior • Monitor security related events In-App Feedback & Crash Analysis • Troubleshoot and diagnose app problems • Shake the Device to report bugs Sentiment Analysis • App store review analysis (sentiment score, trend analysis) • Automated competitive analysis Continuously Improve Mobile Apps Manage app iterations, collect usage and feedback data
  • 18. © 2015 IBM Corporation18 Session Overview Device Overview
  • 19. © 2015 IBM Corporation19 Detailed Offline Storage Statistics Detailed MFP Adapter Statistics
  • 20. © 2015 IBM Corporation20 Detailed Network Statistics
  • 21. © 2015 IBM Corporation21 Security-related Analytics Use Cases: •Monitor failed logins, possibly indicating attack •Visualize number and common cause of authentication failures, improve user experience (for e.g. “I can’t log in!”) •Trace authentication failures back to specific device network transaction, specific device record, user, client side log, etc. •Visualize which resources (including URLs) are auth-protected, whether MFP server or external resources •Visualize security information and configuration
  • 22. © 2015 IBM Corporation22 Other features of custom reporting: •Save Reports •Delete Reports •Edit Report Definition •Secure Reports Other features of custom reporting: •Save Reports •Delete Reports •Edit Report Definition •Secure Reports Create charts based on “custom events” suited to your enterprise reporting needs
  • 23. © 2015 IBM Corporation23 Modernized Operations Console  Improved user experience  Compatible with tablets  Accessible through screen reader (in case of visual impairment)
  • 24. © 2015 IBM Corporation24 User Authentication (Enhanced) • Plugs into existing enterprise or 3rd party security systems with a variety of authentication methods • Certificate-based, Touch ID, LDAP server, Social • Multi-factor authentication • Disable app version, specific user or devices through console App Authenticity (Enhanced) • Verify app identity; protect brand reputation, intellectual property, and back-end data Encrypt Local Data • Leverage user identity to encrypt and retrieve data stored locally on the device Application Scanning • Find code vulnerabilities complete with remediation assistance Secure Mobile Apps Protect enterprise data from mobile exploits
  • 25. © 2015 IBM Corporation25 Extended Application Authenticity  Background  Application authenticity verifies application identity making sure only authentic applications can connect to MobileFirst platform server, hence protects corporate back-end from malicious mobile access  Content  Taking more "fingerprints" from the app and so can better validate when the app was changed  Extending the number of shared secrets  Providing a command line to extract these shared secrets  Modifying MobileFirst console to present app authenticity status (none, basic and extended) per application and indication if any required change is advised  Platforms coverage  Android, iOS and WP8
  • 26. © 2015 IBM Corporation26 MFP Security & Analytics for Enterprise Mobile Services  Accelerate Time to market by leveraging existing enterprise mobile-ready services and Bluemix services while benefiting from MFP security and operational analytics capabilities across entire mobile stack  Access Java and Node.js services directly from a mobile application. Apply MobileFirst platform’s OAuth based security and gain insights using MFP’s operational Analytics  Quick and easy installation for WAS (7, 8, 8.5 ) or Liberty TAI and Node.js  Example: apply on Get REST service, URL “/v1/apps/test” Server.xml extract: Node.js extract:
  • 27. © 2015 IBM Corporation27 Location Engagement (NEW)  User defined rules that correlate location events (enter, exit, dwell), with other data sources to provide real-time interactions Location Analytics (NEW)  Support to understand location and movement patterns to provide insight into customer or employee behaviors Geospatial Enabled Query (NEW)  Support for query results based on complex geospatial geometries (polygon, circular, string, etc.) and advanced relations (intersect, overlaps, etc.) Push Notifications  Standardizes push interactions across device platforms Make Mobile Apps Contextual and Personalized Provide the right content & interactions at the right time
  • 28. © 2015 IBM Corporation28 Cloudant NoSQL DB (NEW) •Highly available, distributed data store •Reduce administration burden and adapt to new app requirements quickly •Geographically distributed data puts data close to the user for max performance Backend Integration •Provides mobile optimized access to a variety of enterprise systems • HTTP, SAP, SQL, JMS, Custom •Enables mobile developers to be able to run server-side code in JavaScript or Java •Leverage open standards (REST, OAuth) to provide open access to integration adapters Offline sync (Enhanced) •Maintain app performance when disconnected •Makes it easy to replicate offline changes when connected Data Rich Mobile Apps Scale and store app data, or connect to Systems of Record SQL JMS SAP Data / Result as JSON HTTP Mobile App (Local Data)Mobile App (Local Data) Query Systems of Record Cloudant (JSON)
  • 29. © 2015 IBM Corporation29 Cloudant Local Cloudant Multitenant Cloudant Cloudant Local Single Node Cloudant Local Cloudant Local Cluster Mobile App Device DB On-Device On-Cloud On-Prem Native CRUD Query Sync • Rapid, schema-less development reduces dependency on IT/DB Admin • New easy-to-use iOS and Android native data APIs for faster development • Consistent APIs in cloud and on premise for easier app migration • Store Data on Cloud or On- Prem • On Cloud for fully managed, automatic scaling • On Prem for more control, data isolation Single Node License Included New Scalable Data Service and APIs with Flexible Deployment Options Multi-Node Clusters for High Availability and Scalability Multi-Node Clusters for High Availability and Scalability
  • 30. © 2015 IBM Corporation30  Optimize offline behavior and data sync − Your app decides when to sync databases − New Remote API allows you to work with latest data or data that isn’t on the device  Complements JSONStore sync, which provides − Enterprise integration − Encrypted local storage Optimized Synchronization and easy “go offline” User Data Native Language Objects (new) Cloudant Shared DataRemote API (new)Remote API (new) Local API Local API SyncSync User/Device Data (Offline) - Generated by the user of the app - User preferences, wish list, shopping cart - Offline data, periodically synched to the cloud Shared Data (Online) - Generated by the enterprise - Shared by multiple users/devices - e.g. Cached/Mobile Store Inventory - Queried as-needed by the app, such as for product search or category display User Data
  • 31. © 2015 IBM Corporation31 Service Discovery for SAP  Enhance Service Discovery for SAP systems to work with complex SAP back ends • Added support for referential data in query and retrieve operations • Added support for per user calls to SAP back-end • Added support for passing in XML input for create and update calls • Improved procedure names to better match for SAP actions
  • 32. © 2015 IBM Corporation32 MobileFirst Services for iOS 8 on Bluemix  Advanced Mobile Access (AMA) Beta − Advanced Mobile Access brings Operational Analytics and Authentication to Bluemix • Finely tune iOS 8 apps with operational analytics from real time performance and usage data • Ensure communications with back end system are secure • Allow app users to log in with custom accounts or existing social accounts  Cloudant NoSQL DB − Store custom objects in the cloud straight from Core Data using Swift or Objective-C with a NoSQL JSON data layer − App management, scalability, and on & offline sync of the data store is taken care of, freeing you up to focus on the app  Push iOS Beta − Easily send enterprise level secure iOS 8 interactive push messages based on tags and subscriptions
  • 33. © 2015 IBM Corporation33 IBM MobileFirst Platform is sold as a modular set of packages – License what you need, when you need it Software Modules (On Premises / IaaS) Cloud Services (IBM Bluemix)  Foundation − Key Components • Studio • Server • Runtime • Operational Console • App Center • Limited-Use Cloudant  Cloudant Local  Quality Assurance  Application Scanning  Presence Insights  Advanced Mobile Access (beta)  Cloudant NoSQL DB  Mobile Quality Assurance  AppScan Mobile Analyzer  Push  SDK for Node.js  Cloud Integration Optimized for deployment and self management on a variety of hardware platforms, VMs, or IaaS Optimized for cloud self-service, multi-tenancy, pay as you go use and managed as a cloud service
  • 34. © 2015 IBM Corporation34 Cloud (PaaS) Cloud (Bring your own IaaS) On-Premises Cloud Platform Bluemix Softlayer, Other IaaS Pricing Pay as you go, Subscription Monthly License, Perpetual License Monthly License, Perpetual License Platform Isolation & Control Shared environment Isolated VM or hardware Your own hardware Data Rich Services Cloudant NoSQL DB    JavaScript Based Integration    Java Based Integration Partial   Offline data with sync Partial   Security Services Mobile Security ( User, App, Device Authentication) Partial   Application Scanning (Security) Partial   Continuous Improvement Services App Management Partial   Operational Analytics Partial   Crash Analytics / In App Feedback    Sentiment Analysis    Contextual & Personalized Services Push    Indoor Location Analytics / Engagement   Available as a cloud service or in your data center

Notes de l'éditeur

  1. Title: IBM MobileFirst: Overview and Strategy to Building and Deploying Mobile ApplicationsAbstract: Mobile first applications allow you to turn every interaction into an opportunity to deliver value. Whether they help you to create deeper engagement with your customers, enable your employees to work more productively, or connect you to your ecosystem of partners, the application is often the first point of contact and it must allow users to take action anytime and anywhere. How do you rapidly and cost effectively deliver a portfolio of enterprise mobile applications? Explore with us how you can meet and exceed customer expectations and business requirements with a standards-based​, mobile first application platform and an agile, integrated mobile DevOps strategy that helps you develop, connect, manage and secure mobile apps with unmatched speed and agility.
  2. You may have heard Robert LeBlanc this morning speak to IBM’s leadership position in MobileFirst. IBM got here in large part by working with many of you to understand the pain points and developing tools and solutions to help solve those problems. What we’ll review in this session is really the culmination of how we’ve been evolving our product to better serve a broader market and its evolving needs. To that end, there are really 4 key use cases: 1. Keeping Up - How to maintain the pace of mobile innovation - to continuously improve and innovate for a richer experience 2. Security – How to help with problem of securing their data - to protect enterprise infrastructure & reputation 3. We talk a lot of benefits of contextualizing the experience, clients are trying to determine what it means for them to have a personalized experience in mobile = great tools to achieve contextual experience 4. How can we access & unlock the value of the data that exists in system and enable application dev to take full advantage of the data Continuously Improve –What IBM MFP Continuously lmprove “is” Creating compelling apps requires constant user feedback, monitoring and revision Another challenging thing about mobile is finding the right combination of experience and capability to make your users happy. To really do this well, it requires product development organizations to adopt LEAN approaches to development with continuous release and feedback loops. The MobileFirst Platform not only allows you to release apps quickly and force version upgrades, but it also allows you to measure the success of your app via analytics. Mobile requires constant user feedback, monitoring and release of revisions Sentiment Analysis Empower development teams to respond rapidly to improve customer satisfaction through rich contextual analysis of app store reviews Easy to understand analytics provides details behind app sentiment score at a glance. See trends with top review clusters Automates competitive analysis showing scores for key attributes side by side (NEW) Additional app store languages / geos supported in Sentiment Analysis for France, Italy, Germany and Spain In-App Feedback & Crash Analysis Provide developers and support professionals with crash analytics to troubleshoot and diagnose app problems Gather feedback from testers or to support deployed users. With a simple shake of the device app users can report bugs, complete with notes and screenshots. Operational Analytics Gain insight and diagnose app performance by operating systems, devices, and versions Measure app user behavior by embedding custom events in apps to see what features are most used or where an experience is being abandoned Minimal overhead SDK makes it easy for developers and doesn’t impact app performance (NEW) Analytics on login failures enables troubleshooting of security-related events (NEW) Operational analytics added to Bluemix delivery channel App Management IT operations console enables single point of access for managing mobile app versions, pushing updates (Hybrid), and security operations (NEW) New Operations Console design makes it easier to manage and operate the enterprise mobile channel     Secure – MarketectureWhat IBM MFP Continuously lmprove “is” Mobile apps are more difficult to protect since they’re outside the network’s protection  Apps also clearly need to be secure. Within the MobileFirst Platform, we provide capability to ensure that your apps and the data within them stay secure. Some examples of that include our App Authenticity, which prevents hackers from spoofing your app to get to your backend data. Also, our Application Scanning capability gives you the ability ensure that your developers coding doesn't introduce critical defects that open up a security hole to your systems. Outside the network’s protection, mobile apps and data require specific protection User Authentication framework Enable developers to integrate their apps with existing enterprise or third-party security systems Support for a variety of authentication methods: Certificate-based, Touch ID, LDAP Server or any other identity based repository Enhance user security for sensitive data through multi-factor support Support for third-party SSO providers App authenticity Verifies application identity making sure only authentic applications can connect to MobileFirst platform server, hence protects corporate back-end from malicious mobile access (NEW) Extended platform support adds Windows 8 Encrypted local data Provides an encrypted local database on the device so that apps can work responsively offline End to end encryption of data at rest or in motion FIPS 140-2 compliant libraries for hybrid Android and iOS apps Sync data securely to an enterprise service or database Application Scanning Find vulnerabilities such as Insecure Data, Unintended Data Leakage, etc. (covering all of the OWSAP 2014 Top 10 Mobile Risks*) Provides developers with remediation assistance for vulnerable lines of code Support for multiple platforms with both native and hybrid app types. (NEW) App Obfuscation Reduce attack risks by preventing reverse engineering of hybrid apps Disable apps Through the operations console, administrators can block a for all users, specific users, or for specific devices       Relevant and Engaging – ”Relevant and Engaging” is… Making apps relevant means capturing, interpreting, and acting on context in disparate sensing infrastructure and data sources in seconds 4) And finally... The MobileFirst Platform provides capability to not only make your apps good, but also to make them great by making them more relevant and engaging for your users. One of our newest capabilities in the MobileFirst Platform is all about enabling location services via beacons to tie into your app. This enables you to understand the location patterns of your user at a detailed level and then provide them notifications or customize their app experience based on where they specifically are within a venue or store. Retailers are using this capability to provide enhanced in store shopping where shopper can be notified within an aisle if products are on sale or provide catalog lookup based on where you are within the store. There are many other industry use cases that we're only beginning to explore for this technology to make great apps.   The app must capture, interpret and act on disparate context sources in real time   (NEW) Location engagement Business user defined rules that can correlate location events (enter, exit, dwell), with other data sources to provide real-time interactions (NEW) Location analytics Understand location behavior to provides insight into customer or employee behaviors using indoor location technology using traffic KPIs (NEW) Geospatial query Geospatial enabled data provides efficient query results based on complex geospatial geometries (polygon, circular, string, etc.) and advanced relations (intersect, overlaps, etc.) Push Reduces developer complexity by standardizing the way that push interactions are done across device platforms   Enrich with Data –What IBM MFP Enrich with Data “is” Data at the speed and scale of mobile requires new integration and database approaches for app developers 1) We talked previously about the need for mobile apps to be Data Rich. The MobileFirst Platform gives you all of the capability you need to achieve that objective. When the data is sitting inside your enterprise systems of record, we provide you with backend integration technology to connect that data into your app. Or perhaps you want to capture data from your app and you want to ensure that data can scale and be quickly modified as your needs evolve, we provide you with an integrated Cloudant NoSQL DB, which is IBM's cloud centric, database that is highly optimized for mobile and big data scenarios - both as a fully managed service in the cloud and on premise.   Mobile speed and scale requires new integration and database approaches for app developers Offline sync Enables quick to perform apps that can continue to run when a network connection is not present. Sync changes to data back to a database or enterprise service once the network returns.   Backend Integration Provides mobile optimized access to backend systems Enables mobile developers to be able to run server side code in JavaScript or Java (NEW) Support for Node.js and Java adapters Support for a variety of enterprise systems out-of-the-box (HTTP, SAP, SQL, JMS, Cast Iron…) and custom connectivity Accelerate developer integration through Backend Discovery of REST services (NEW) Extend backend integration to third party mobile or web apps via open standards (REST and OAuth) (NEW) Cloudant NoSQL DB Massively scalable app data store automatically stores, indexes, and distributes data Schema less data store enables developers to adapt apps to new requirements quickly and reduces the operations tasks required of administrators Geographically distributed data ensures that the app will have the maximum performance by putting the data store close to where your users are.
  3. Not going to read the stats here, but they do support what I’m saying.. While establishing those 4 core value props, what we’ve found interesting from clients is tremendous demand & vision  in what they’re trying to achieve, yet there’s a huge gap in this vision and their execution — with 85% still having as many as 20 apps in their backlog — this is a tremendous opportunity for ibm to help you unlock mobile for the enterprise so your employees, and your clients can realize those benefits. We’re also seeing growth internal to enterprises. where many of our early engagements began as B2C applications for use cases in mobile banking, insurance, and retail, we’re now increasingly being asked how to unlock the potential of mobility inside the enterprise. 1: 60% of large companies used 3 or fewer mobile apps1 Source: IDC: http://www.idc.com/getdoc.jsp?containerId=249234 http://techcrunch.com/2014/12/30/for-goodness-sakes-get-your-enterprise-mobile-act-together-in-2015/ 2: The number of custom mobile apps will double compared to 20142 Source; IDC http://www.idc.com/getdoc.jsp?containerId=prUS25285614 3: The number of enterprise mobile apps is expected to quadruple3 Source: CIBC 4: 85% of companies have a mobile backlog of up to 20 app4 Source: Outsystems; http://www.outsystems.com/company/news/2014/mobile-trend-statistics/ 5: Mobile app development will out number PC projects 4:15 Source: Gartner http://www.gartner.com/document/2289615?ref=QuickSearch&sthkw=app%20developer%20projects%20will%20outnumber%20PC%20project%20by%204%20to%201&refval=147639719&qid=ba805974f6a4cf07f9297b09e1ce24b3 6: More than half of b2e apps will be created by the enterprise6 Source: Gartner; http://www.alphasoftware.com/blog/gartner-says-codeless-tools-are-the-future-for-building-mobile-enterprise-apps/ http://www.gartner.com/newsroom/id/2939217
  4. We have supported our clients’ mobile app development process across multiple industries and use cases. For example, client app development included hh gregg for mobile web, CSX for native, and Air Canada for hybrid. See links below for access to reference details. Cincom case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_MI_USEN&htmlfid=WSC14422USEN&attachment=WSC14422USEN.PDF#loaded ZSL case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14461USEN&attachment=WSC14461USEN.PDF OpenLogix case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14463USEN&attachment=WSC14463USEN.PDF Rohde & Schwarz case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14464USEN&attachment=WSC14464USEN.PDF ABK case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14464USEN&attachment=WSC14464USEN.PDF PLM case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14464USEN&attachment=WSC14464USEN.PDF Hipra case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14464USEN&attachment=WSC14464USEN.PDF hh gregg case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_WS_USEN&htmlfid=WSC14523USEN&attachment=WSC14523USEN.PDF Shiseido assets in Japanese : http://www-06.ibm.com/jp/solutions/casestudies/20140512shiseido.html Shiseido PDF : http://www-06.ibm.com/jp/solutions/casestudies/pdf/20140512shiseido_brochure.pdf NS Shopping case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_WS_USEN&htmlfid=WSC14520USEN&attachment=WSC14520USEN.PDF MAC Mode case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_AZ_AZ_DEDE&htmlfid=AZC12345DEDE&attachment=AZC12345DEDE.PDF#loaded Finish Line assets to be completed, received client approval to use externally since Sept 2014 per business partner PointSource TBC spotlighted at Impact 2013: http://www.slideshare.net/sltrunzo/point-sourceimpact-41213v2 Bank of Montreal mobile keynote at Impact 2014, assets currently under construction Tangerine video: http://www.youtube.com/watch?v=DNTVKJaoxyY BNP Paribas case study: http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=RF&subtype=CS&htmlfid=E527456Y28295C22&appname=crmd Banca Carige case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_ZS_ZS_USEN&htmlfid=ZSC03256USEN&attachment=ZSC03256USEN.PDF#loaded Busan Bank press release: https://www-03.ibm.com/press/us/en/pressrelease/44896.wss WL confirmed by local rep FIMC case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_RA_RA_USEN&htmlfid=RAC14328USEN&attachment=RAC14328USEN.PDF#loaded CARS case study at http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14532USEN&attachment=WSC14532USEN.PDF#loaded CSX spotlighted at Session 1840 at Impact 2014 PLM case study: http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14553USEN&attachment=WSC14553USEN.PDF#loaded Daegu Health case study at http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14460USEN&attachment=WSC14460USEN.PDF Freedomone Mobile case study at http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WS_AH_USEN&htmlfid=WSC14487USEN&attachment=WSC14487USEN.PDF#loaded King Mongkut University case study at http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_EB_EB_USEN&htmlfid=EBC03008USEN&attachment=EBC03008USEN.PDF#loaded AllState Dealer Services featured at Impact 2014 Session 2146
  5. Clients who solve these problems get the most out of mobile. that’s the difference between a good app and a great app.  What ibm has done is build a platform to tackle these 4 challenges in an integrated way. From a front- and back-end perspective, great apps: Make it easier to get the data you need to your app (to do more on the device, support better decision making, etc.; Tailor the approach to security to address risk & data protection for your enterprise needs; Enable end to end operations to reduce maintenance costs and facilitate continuous delivery (version management, performance visibility, usage stats, centralized troubleshooting); and, Get better information to development teams / product owners to produce a more effective experience. Data at the speed and scale of mobile requires new integration and database approaches for app developers Mobile apps are more difficult to protect since they’re outside the network’s protection   Creating compelling apps requires constant user feedback, monitoring and revision   Making apps relevant means capturing, interpreting, and acting on context in disparate sensing infrastructure and data sources in seconds
  6. Tangerine is known as Canada’s most prominent online bank in that it does not operate out of traditional brick-and-mortar bank branches. Instead the organization provides banking services over the phone, on the Internet and on mobile devices. “Highest in Customer Satisfaction Among the Midsize Retail Banks” in J.D. Power’s 2013 Canadian Retail Banking Customer Satisfaction Study. Business Problem: Tangerine was very concerned by the customer experience and ensuring that they were able to respond to feedback before it made its way to negatively impact their app store ratings. IT Problems: The bank needed better insight into how customers were using the banking apps and how to improve the customer experience with mobile analytics. Tangerine sought to cut the time it spent configuring and managing software, preparing test environments and developing mobile environments. The bank also wanted to decrease the time to market on delivery of mobile apps and functions from six weeks to closer to two weeks. Solution: MobileFirst Platform provided a solution for them to make sure that they stayed on top of app feedback and reduce end-to-end development time from 6 to 2 weeks. Sentiment analysis measures app store ratings and enables them to respond quickly. Feedback enables them to proactive capture feedback from their users before it makes it’s way to the app store.
  7. Ministry of Railway in China supports 1.93 billion passengers with a peak travel team of 267 million in Chinese new year. They are embracing mobile tech to purchase & manage ticketing. Business Problem: MOR was concerned with application security. Hackers are able to launch attacks on high-value mobile applications by unpacking and repackaging them. In fact, a study by North Carolina State University, published with IEEE Security & Privacy, found that at least 86 percent of mobile malware consists of legitimate applications unpacked, infected with malicious payloads, and then repackaged. Brand reputation, personal information, and network security are all at risk. IT Problem: Mobile apps and data require specific protection since they’re outside the network’s protection. Developing this protection in house would be very costly and require domain expertise on best practices that was outside of their in house skill set. The MobileFirst Platform provides a solution for mobile app security to make your apps more secure. Regardless of how your app was built or whether the device is under your organizations control, MFP puts app security control in one place from the app back to the network. App authenticity checking protects your APIs from being compromised by hacked apps. Encrypted local data protects user personal information that might be associated with the application.
  8. Location engagement provides rules that can correlate context with other data sources to provide real-time interactions Location analytics provides insight into location patterns using beacons technology Geospatial enabled data provides efficient query results based on geospatial operations Push reduces developer complexity by standardizing the way that push interactions are done across device platforms
  9. ) Runkeeper’s flagship mobile app has close to 30M users and integrates with 100 third party devices and services. The company provides an iPhone application and operates an online community for tracking fitness activities. The company provides mobile fitness applications (RunKeeper and Breeze) to log overall wellness (step count, activity, etc) and specific activities (bike trips, runs, walks, etc). Business Problem: As Runkeeper’s business continued to grow, so did the scaling need of its database. The needs of Runkeeper’s users required a responsive app. Originally built on an object-relational DBMS, they had hit the limit of what they could scale. IT Problem: The Runkeeper team realized they would have to invest significantly to allow their existing database to continue to scale. Additionally, they were investing significantly in contractors to manage the database and maintain performance. Solution: The IBM MobileFirst Platform Cloudant NoSQL DB provided a way to seamlessly scale in order to meet the next business plateau of the company. Cloudant also reduced their in house maintenance costs by managing all of the scale and tuning without contractors. http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0CRDD-9RFUCD&appname=crmd Offline sync enables mobile apps to continue to be responsive when off the network Cloudant NoSQL database provides a high availability, geographically distributed data store that reduces maintenance and enables developers to be more efficient through flexible data structures Backend integration apps with various enterprise systems such as web services, ERP applications, corporate databases and more
  10. Fueled by these 4 common challenges, we have evolved our product to introduce the NEW mobile first platform. New / Existing Native / HTML5 / Hybrid / Using 3rd party Tools & Services However you started, drop in sdk & consume the modular services of the MobileFirst Platform. Lease or Buy, on prem or in the cloud – and integrate with your enterprise.
  11. Fueled by these 4 common challenges, we have evolved our product to introduce the NEW mobile first platform. New / Existing Native / HTML5 / Hybrid / Using 3rd party Tools & Services However you started, drop in sdk & consume the modular services of the MobileFirst Platform. Lease or Buy, on prem or in the cloud – and integrate with your enterprise.
  12. Continuously Improve –What IBM MFP Continuously lmprove “is” Creating compelling apps requires constant user feedback, monitoring and revision Another challenging thing about mobile is finding the right combination of experience and capability to make your users happy. To really do this well, it requires product development organizations to adopt LEAN approaches to development with continuous release and feedback loops. The MobileFirst Platform not only allows you to release apps quickly and force version upgrades, but it also allows you to measure the success of your app via analytics. Mobile requires constant user feedback, monitoring and release of revisions Sentiment Analysis Empower development teams to respond rapidly to improve customer satisfaction through rich contextual analysis of app store reviews Easy to understand analytics provides details behind app sentiment score at a glance. See trends with top review clusters Automates competitive analysis showing scores for key attributes side by side (NEW) Additional app store languages / geos supported in Sentiment Analysis for France, Italy, Germany and Spain In-App Feedback & Crash Analysis Provide developers and support professionals with crash analytics to troubleshoot and diagnose app problems Gather feedback from testers or to support deployed users. With a simple shake of the device app users can report bugs, complete with notes and screenshots. Operational Analytics Gain insight and diagnose app performance by operating systems, devices, and versions Measure app user behavior by embedding custom events in apps to see what features are most used or where an experience is being abandoned Minimal overhead SDK makes it easy for developers and doesn’t impact app performance (NEW) Analytics on login failures enables troubleshooting of security-related events (NEW) Operational analytics added to Bluemix delivery channel App Management IT operations console enables single point of access for managing mobile app versions, pushing updates (Hybrid), and security operations (NEW) New Operations Console design makes it easier to manage and operate the enterprise mobile channel
  13. Improved UI organization and categorization, Faster loading time UI compatibility to our standard look and feel. Resizable and resolution support Accessibility e.g. for blind users is required for some countries in public administration, else apps may be rejected from app stores
  14. Secure – MarketectureWhat IBM MFP Continuously lmprove “is” Mobile apps are more difficult to protect since they’re outside the network’s protection  Apps also clearly need to be secure. Within the MobileFirst Platform, we provide capability to ensure that your apps and the data within them stay secure. Some examples of that include our App Authenticity, which prevents hackers from spoofing your app to get to your backend data. Also, our Application Scanning capability gives you the ability ensure that your developers coding doesn't introduce critical defects that open up a security hole to your systems. Outside the network’s protection, mobile apps and data require specific protection User Authentication framework Enable developers to integrate their apps with existing enterprise or third-party security systems Support for a variety of authentication methods: Certificate-based, Touch ID, LDAP Server or any other identity based repository Enhance user security for sensitive data through multi-factor support Support for third-party SSO providers App authenticity Verifies application identity making sure only authentic applications can connect to MobileFirst platform server, hence protects corporate back-end from malicious mobile access (NEW) Extended platform support adds Windows 8 Encrypted local data Provides an encrypted local database on the device so that apps can work responsively offline End to end encryption of data at rest or in motion FIPS 140-2 compliant libraries for hybrid Android and iOS apps Sync data securely to an enterprise service or database Application Scanning Find vulnerabilities such as Insecure Data, Unintended Data Leakage, etc. (covering all of the OWSAP 2014 Top 10 Mobile Risks*) Provides developers with remediation assistance for vulnerable lines of code Support for multiple platforms with both native and hybrid app types. (NEW) App Obfuscation Reduce attack risks by preventing reverse engineering of hybrid apps Disable apps Through the operations console, administrators can block a for all users, specific users, or for specific devices
  15. Relevant and Engaging – ”contextual and personalized” is… Making apps relevant means capturing, interpreting, and acting on context in disparate sensing infrastructure and data sources in seconds 4) And finally... The MobileFirst Platform provides capability to not only make your apps good, but also to make them great by making them more relevant and engaging for your users. One of our newest capabilities in the MobileFirst Platform is all about enabling location services via beacons to tie into your app. This enables you to understand the location patterns of your user at a detailed level and then provide them notifications or customize their app experience based on where they specifically are within a venue or store. Retailers are using this capability to provide enhanced in store shopping where shopper can be notified within an aisle if products are on sale or provide catalog lookup based on where you are within the store. There are many other industry use cases that we're only beginning to explore for this technology to make great apps.   The app must capture, interpret and act on disparate context sources in real time   (NEW) Location engagement Business user defined rules that can correlate location events (enter, exit, dwell), with other data sources to provide real-time interactions (NEW) Location analytics Understand location behavior to provides insight into customer or employee behaviors using indoor location technology using traffic KPIs (NEW) Geospatial query Geospatial enabled data provides efficient query results based on complex geospatial geometries (polygon, circular, string, etc.) and advanced relations (intersect, overlaps, etc.) Push Reduces developer complexity by standardizing the way that push interactions are done across device platforms  
  16. Scalr–What IBM MFP Scale“is” Data at the speed and scale of mobile requires new integration and database approaches for app developers 1) We talked previously about the need for mobile apps to be scalable. The MobileFirst Platform gives you all of the capability you need to achieve that objective. When the data is sitting inside your enterprise systems of record, we provide you with backend integration technology to connect that data into your app. Or perhaps you want to capture data from your app and you want to ensure that data can scale and be quickly modified as your needs evolve, we provide you with an integrated Cloudant NoSQL DB, which is IBM's cloud centric, database that is highly optimized for mobile and big data scenarios - both as a fully managed service in the cloud and on premise.   Mobile speed and scale requires new integration and database approaches for app developers Offline sync Enables quick to perform apps that can continue to run when a network connection is not present. Sync changes to data back to a database or enterprise service once the network returns.   Backend Integration Provides mobile optimized access to backend systems Enables mobile developers to be able to run server side code in JavaScript or Java (NEW) Support for Node.js and Java adapters Support for a variety of enterprise systems out-of-the-box (HTTP, SAP, SQL, JMS, Cast Iron…) and custom connectivity Accelerate developer integration through Backend Discovery of REST services (NEW) Extend backend integration to third party mobile or web apps via open standards (REST and OAuth) (NEW) Cloudant NoSQL DB Massively scalable app data store automatically stores, indexes, and distributes data Schema less data store enables developers to adapt apps to new requirements quickly and reduces the operations tasks required of administrators Geographically distributed data ensures that the app will have the maximum performance by putting the data store close to where your users are.