CIO’s 18th annual State of the CIO survey was conducted with the objective of understanding how the role of the CIO continues to evolve in today’s business climate and to help define the CIO agenda for 2019.
2. 2
Purpose and Methodology
CIO’s 18th annual State
of the CIO survey was
conducted with the
objective of understanding
how the role of the CIO
continues to evolve in
today’s business climate
and to help define the CIO
agenda for 2019. This
definitive benchmarking
survey measures the role
of the CIO in the
organization, budgetary
responsibilities, business
and leadership challenges,
and the key skills needed
for the job today.
Top Represented
Industries:
Government/Non-Profits 18%
Manufacturing 14%
High Tech 13%
Financial Services 12%
Healthcare 10%
Services (legal, consulting,
real estate) 7%
Retail, Wholesale & Distribution
6%
Company Size -
Number of Employees:
5,000+ 29%
1,000-4,999 31%
100-999 24%
Less than 100 15%
Average 11,823
LOB RESPONDENTS
Total Respondents: 250
Function:
Admin/Corp.
Management 26%
Marketing 20%
Finance/Accounting 14%
Operations 13%
Engineering/R&D 10%
Sales 10%
Human Resources 7%
Total respondents: 933
Heads of IT
RESPONDENTS
Total Respondents: 683
Audience base:
CIO Audience
Job Titles:
CIO 29%
Director/Managing
Director 19%
CIO and EVP,
SVP, VP 15%
EVP/SVP/VP 7%
CTO 9%
CIO and CDO 3%
General Manager 4%
Other 13%
3. 3
45% 46%
53%
56%
47%
52%
45%
50%
48%
45%
33%34% 43%
23%
19% 19%
22%
27%
20%
27%
21%
11%
21%
11% 23%
25%
34%
27% 27%
31%
25%
34%
56%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
CIOs Make Their Move Towards Strategic Activities
Source: State of the CIO, 2019
Q: Which of the following activities best characterize your focus and how you spend your time in your current role?
TRANSFORMATIONAL
FUNCTIONAL
STRATEGIC
WHERE THEYWANT
THEIR FOCUS TO
BE IN 3 YEARS
4. 4
IT and Security Integration Imperative
Source: State of the CIO, 2019
Q: How tightly integrated are IT security strategy and IT strategy at your organization today? AND Q: How tightly
integrated do you expect IT security strategy and IT strategy at your organization will be 3 years from now?
16%
47%
37%
12%
36%
51%
10%
35%
54%
4%
30%
64%
Not integrated, IT security investments are
typically reactive in response to existing IT
security challenges or events
Somewhat integrated, IT security strategy is
loosely incorporated into overall IT strategy
Tightly integrated, IT security strategy is an
integral part of our overall IT strategy and
roadmaps
2019 2018 2017 2016
15% of organizations’
total IT budget is allocated
to IT security
5. 5
Digital Business is a Priority for CEOs
Source: State of the CIO, 2019
Q: What are the CEO's top three priorities for you in the coming year?
11%
15%
16%
16%
18%
18%
18%
25%
28%
30%
32%
38%
Lead merger integration or due diligence on a potential acquisition
Enable new plan for customer acquisition & retention
Lead a product innovation effort
Strengthen business collaboration skills of IT staff
Simplify IT
Reduce or rationalize IT spending
Satisfy employee technology needs
Help reach specific goal for corporate revenue growth
Collaborate with business leaders on major customer initiative
Identify new data-driven business opportunities
Upgrade IT and data security to boost corporate resiliency
Lead digital business/digital transformation initiatives
6. 6
Focus on Revenue Leads to New Initiatives
Source: State of the CIO, 2019
Q: In your current role, is the creation of new revenue-generating initiatives (including the development of new products or services) among your
job responsibilities? AND Q: What is your organization doing to become more revenue-driven and/or support the creation of new products or
services?
32%
33%
40%
47%
55%
Cultivating an entrepreneurial spirit
Building “test labs” or spaces to evaluate
ideas that aren’t fully baked
Creating business case scenarios with
defined costs and benefits
Creating teams focused on innovation
Learning about customer needs
Initiatives in place to become more revenue-driven:
7. 7
Consistent Communication with Line of Business
Source: State of the CIO, 2019
Q: Please indicate your level of agreement with the following statements (NET of strongly agree/agree somewhat)
of CIOs say that they are communicating with
the Board of Directors more than ever before
Differences
by CIO type:
78%
8. 8
Conclusions
CIOs are maturing
into a new strategist
role, helping to
identify new revenue
opportunities
and operational
innovations.
As tech investments
continue to increase,
control of total tech
budget remains
consistently within IT.
Close to two-thirds
of CIOs say that the
creation of new revenue-
generating initiatives
is among their job
responsibilities.
As part of the maturation
of the digital business
transformation, CIOs
are shouldering more
responsibility in areas
where they didn’t
necessarily have a
strong presence before.
To support the creation
of new products or
services, CIOs are
learning about customer
needs, creating teams
focused on innovation
and creating business
case scenarios with
defined costs and
benefits.
9. 9
Continue the Conversation
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