Overview of HR Trends 2017: How people, technology and process changes will be reflected in the HR management and HR Technology tools

1. HR Trends 2017
Everything must change, nothing stays the same
This presentation is made by Andrey Kulikov i@varkalos.com
It uses “Scenes” framework by https://experience.sap.com/designservices/

2. What is changing?
People
TechnologyProcesses

3. People

4. People
Blended
Workforce
Up to 40% of workforce is
contingent (part-time,
freelancers) and the numbers
will grow
Gig work networks will
grow (upwork.com and
gigwalk.com)

5. People
Blended
Workforce
Up to 40% of workforce is
contingent (part-time,
freelancers) and the numbers
will grow
Gig work networks will
grow (upwork.com and
gigwalk.com)
Millenials and
Generation Z
Both generations will put pressure
on companies to transform rewards,
offices, learning experiences,
flexible hours

6. People
Blended
Workforce
Read more:
• Digital platforms and On-Demand Economy
• Gig-Economy Study
• Which working benefits do Millenials value most?
• Pros and Cons of using Fitness trackers for employee wellness
Up to 40% of workforce is
contingent (part-time,
freelancers) and the numbers
will grow
Gig work networks will
grow (upwork.com and
gigwalk.com)
Millenials and
Generation Z
Both generations will put pressure
on companies to transform rewards,
offices, learning experiences,
flexible hours
Health and
wellness
Growth of tools and
platforms to manage
wellness, work-life balance
and employee activity

7. Technology

8. Technology
People
Analytics
• Predictive modelling for retention
• Training recommendations based
on employee roles
• Using people data to predict
business performance, frauds, etc.
• Natural language systems coming
to analytics

9. Technology
People
Analytics
• Predictive modelling for retention
• Training recommendations based
on employee roles
• Using people data to predict
business performance, frauds, etc.
• Natural language systems coming
to analytics
Cloud and
Mobile
• Mobile devices will become go-to
computing devices for most people
• “Third places” for work will join
home and office
• “Always-on” engagement via
mobile apps
• Mobile learning

10. Technology
People
Analytics
• Predictive modelling for retention
• Training recommendations based
on employee roles
• Using people data to predict
business performance, frauds, etc.
• Natural language systems coming
to analytics
Cloud and
Mobile
• Mobile devices will become go-to
computing devices for most people
• “Third places” for work will join
home and office
• “Always-on” engagement via
mobile apps
• Mobile learning
AI, Robots,
Virtual Reality • Natural language processing for
hiring and talent management
• AI-automated HR workflows and
digital assistants
• Mass personalization of learning
and career growth
• Virtual reality in recruitment and
learning

11. Processes

12. Processes
Reinvention of
Performance
Management
More agile, periodic performance
reviews
Regular development conversations
Instant, rich feedback and
team performance tools

13. Processes
Reinvention of
Performance
Management
More agile, periodic performance
reviews
Regular development conversations
Instant, rich feedback and
team performance tools
Team
Management
Agile team management and
organizational redesign
Growth of collaboration and
teamwork tools (like Slack)

14. Processes
Reinvention of
Performance
Management
More agile, periodic performance
reviews
Regular development conversations
Instant, rich feedback and
team performance tools
Read more:
• Adobe and its “Check-In” performance system
• GE and its “Touchpoint” system
• Cisco`s Team Space system for teams and performance management
Team
Management
Agile team management and
organizational redesign
Growth of collaboration and
teamwork tools (like Slack)
Evolution of
Learning
Self-directed learning, incl.
collaborative, virtual, on-the-job
experiences
Rise of MOOCs, microlearning, video
Learning recommendations and
learning embedded in processes

15. Documents used to prepare this presentation:
• HR Technology Disruptions for 2017: Nine Trends Reinventing the HR Software Market
by Bersin
• Oxford Economics Workforce 2020 study
• HBR Article: Work in the Future Will Fall into These 4 Categories
• Intuit 2020 Report: Twenty Trends That will Shape the Next Decade
• Forbes Article: 10 Workplace Trends You`ll See in 2017