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Budget Games, 
Common Ground for Action 
Serious Games for Civic Engagement 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 1
Let’s Get To It… 
www.conteneo.co 
• Who? 
• What? 
• How? 
• Results? 
• Demo! 
• Next 
Steps? 
Conteneo provides online and in-person serious games to help 
organizations develop and align strategy, prioritize project 
portfolios, identify and deliver product and service innovations, 
and improve organizational performance. 
Every Voice Engaged Foundation is our non-profit counterpart 
that uses our games to help citizens engage with their 
governments to tackle wicked problems, solve budget crises and 
improve their communities. 
The Kettering Foundation is non-partisan, non-profit research 
organization rooted in the tradition of invention. We study what 
it takes to make democracy work as it should. 
The National Issues Forum works in partnership with The 
Kettering Foundation to promote public deliberation.
Conteneo’s Enterprise Solutions 
www.conteneo.co 
3 
Scalable SaaS Platforms In-person Facilitation 
City of San José playing Budget Games 
Certified Collaboration Amplifier 
training in Amsterdam 
Conteneo Games room at 
Société Générale 
Rally Software 
Customer Advisory Board Meeting
Some Problems We’re Facing 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 4 
• Who? 
• What? 
• How? 
• Results? 
• Demo! 
• Next 
Steps? 
Technical Problems tend to be well-defined, 
quantifiable, divisible, and strongly informed 
by economic analysis. 
 Budget Prioritization, Resource Allocation 
Wicked Problems tend to be ill-defined 
problems driven by values, with no “optimal” 
solution and replete with unintended 
consequences across many actors. 
 Immigration Reform, Obesity, Drought
Budget Games 
Budget Games are specially designed games 
that enable citizens to prioritize budgets in a 
way that allows elected officials to act on the 
results. 
buswk.co/QY3zE9 
www.conteneo.co 
• Who? 
• What? 
• How? 
• Results? 
• Demo! 
• Next 
Steps?
How? 
www.conteneo.co 
6 
Reduction Proposals 
Funding Proposals 
To get money to fund a Proposal… 
Or New Taxes 
Citizens must reach unanimous agreement on 
reduction proposals or new taxes.
In-Person and Online 
www.conteneo.co 
7 
13 in-person games 
21 online games
2011 Results (2012-14 on request) 
www.conteneo.co 
Proposals Funded: By Table 
(total 12 tables) 
• Who? 
• What? 
• How? 
• Results? 
• Ask? 
• When? 
• Next? 
# % 
Table 
A 
Table 
B 
Table 
C 
Table 
D 
Table 
E 
Table 
F 
Table 
G 
Table 
H 
Table 
I 
Table 
J 
Table 
K 
Table 
L 
Anti-graffiti 9 75% 1 1 1 1 1 1 1 1 1 
Branch Libraries 7 58% 1 1 1 1 1 1 1 
Children's Health Initiative 7 58% 1 1 1 1 1 1 1 
Christmas in the Park 2 17% 1 1 
Citywide Traffic Safety Services 5 42% 1 1 1 1 1 
Crossing Guards 1 8% 1 
General Code Enforcement 10 83% 1 1 1 1 1 1 1 1 1 1 
HNVF Community Based Orgs 2 17% 1 1 
Holiday Parade 1 8% 1 
Hub Community Centers 7 58% 1 1 1 1 1 1 1 
MLK Library 3 25% 1 1 1 
Park Rangers 5 42% 1 1 1 1 1 
Park Restrooms 6 50% 1 1 1 1 1 1 
Pavement Maintenance 10 83% 1 1 1 1 1 1 1 1 1 1 
Safe Schools Campus Initiative 
(SSCI) 8 67% 1 1 1 1 1 1 1 1 
San Jose Best CBO 8 67% 1 1 1 1 1 1 1 1 
Streetlights 7 58% 1 1 1 1 1 1 1 
Strong Neighborhoods Initiative 8 67% 1 1 1 1 1 1 1 1 
San José citizens chose 
Pavement Maintence 
OVER Libraries. 
Total : 12 5 9 5 10 6 8 10 9 9 15 8 
Yes, that’s radical.
Learn More About Budget Games 
• Visit http://everyvoiceengaged.org 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 9
Deliberative Forums 
Deliberative Forums are specially designed 
forums in which citizens explore a carefully 
framed wicked problem. 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 10 
• Who? 
• What? 
• How? 
• Results? 
• Demo! 
• Next 
Steps? 
Identify the 
competing 
underlying 
things held 
valuable 
Derive options 
from underlying 
concerns 
(always more 
than 2) 
Make sure each 
approach has 
actions for a 
range of actors, 
including 
citizens 
Anticipate 
tradeoffs— not 
just costs or 
arguments 
against, but 
inherent 
drawbacks
California’s Drought Crisis Framing 
www.conteneo.co 
Option 1: Refill the Aquifer. 
Option 2: Add or 
Tap New Sources. 
Option 3: Allow market 
forces to solve the problem. 
If we deplete the aquifer 
much more, we risk massive 
infrastructure problems. A 
sustainable water 
management policy means 
first refilling the aquifer. 
We should add new sources 
of water, including 
acquisition of water from 
the Tuolumne River and 
desalination plants to keep 
the aquifer at current levels 
and allow us to sustain our 
lifestyle. 
Water is maintained at an 
artificially lower price point. 
This option uses market 
forces to allow water to 
trade at its natural cost, 
which will motivate the 
conservation and 
innovation.
Actions & Drawbacks 
www.conteneo.co 
Action: 
Tap into groundwater 
Drawback: 
Continued pumping of 
groundwater can cause land 
subsidence (sagging) which can 
adversely affect underground 
utilities like sewer systems 
Option: 
Add or Tap New 
Water 
Great Idea! 
Oh, that’s not 
good… 
Actions are the steps that 
can be taken 
Drawbacks are the 
downsides to each action
How Common Ground for Action Works 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 13 
Chat and 
whisper with 
other 
participants 
Download 
relevant files & 
watch videos 
We start with the 
lobby – a gathering 
place before the 
forum begins.
Rank Top 5 
www.conteneo.co 
Click and drag 
your favorite 
actions into a 
slot 
© Copyright 2014 Conteneo, Inc. 14 
Chat restricted to 
Moderator so that 
participants can 
focus 
All Actions 
presented initially 
to gauge initial 
perspectives
Participant Home 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 15 
Understand 
how many 
people are still 
working 
Provide a story 
about how the 
issue affects 
you
Moderator Have Sophisticated Controls 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 16 
Understand 
where each 
participant is 
in the process 
View the 
participant’s 
personal story
Evaluate Actions 
www.conteneo.co 
Evaluate each 
action by 
dragging it into a 
section on the 
right 
© Copyright 2014 Conteneo, Inc. 17
Evaluate Drawbacks 
www.conteneo.co 
Evaluate the 
drawbacks of 
the action 
© Copyright 2014 Conteneo, Inc. 18 
If you change your 
mind about the action, 
you can drag it into 
another category
Participant Option Results 
www.conteneo.co 
See the actions that 
have high support 
and consensus – 
“Common Ground” 
© Copyright 2014 Conteneo, Inc. 19 
See the 
actions that 
everyone 
doesn’t like 
As participants 
change their 
evaluation, the 
actions will 
rearrange
Common Ground 
www.conteneo.co 
See the results 
of the forum 
visually 
Register your 
satisfaction 
with the 
results 
© Copyright 2014 Conteneo, Inc. 20 
View the 
highest rated 
actions
Difference Deliberation Makes 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 21 
Juxtapose your 
initial top 5, the 
group’s results, 
and your 
satisfaction with 
those results
System Demos 
• Budget Games 
• Common Ground for Action 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 22
System Demos 
Next Steps Discussion 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 23
Luke Hohmann 
Founder & CEO, Conteneo, Inc. 
480 San Antonio Road, Suite 202 
Mountain View, CA 94040 
mobile: (408) 529-0319 
luke.hohmann@conteneo.co 
www.conteneo.co © Copyright 2014 Conteneo, Inc. 24

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Budget Games and Common Ground for Action

  • 1. Budget Games, Common Ground for Action Serious Games for Civic Engagement www.conteneo.co © Copyright 2014 Conteneo, Inc. 1
  • 2. Let’s Get To It… www.conteneo.co • Who? • What? • How? • Results? • Demo! • Next Steps? Conteneo provides online and in-person serious games to help organizations develop and align strategy, prioritize project portfolios, identify and deliver product and service innovations, and improve organizational performance. Every Voice Engaged Foundation is our non-profit counterpart that uses our games to help citizens engage with their governments to tackle wicked problems, solve budget crises and improve their communities. The Kettering Foundation is non-partisan, non-profit research organization rooted in the tradition of invention. We study what it takes to make democracy work as it should. The National Issues Forum works in partnership with The Kettering Foundation to promote public deliberation.
  • 3. Conteneo’s Enterprise Solutions www.conteneo.co 3 Scalable SaaS Platforms In-person Facilitation City of San José playing Budget Games Certified Collaboration Amplifier training in Amsterdam Conteneo Games room at Société Générale Rally Software Customer Advisory Board Meeting
  • 4. Some Problems We’re Facing www.conteneo.co © Copyright 2014 Conteneo, Inc. 4 • Who? • What? • How? • Results? • Demo! • Next Steps? Technical Problems tend to be well-defined, quantifiable, divisible, and strongly informed by economic analysis.  Budget Prioritization, Resource Allocation Wicked Problems tend to be ill-defined problems driven by values, with no “optimal” solution and replete with unintended consequences across many actors.  Immigration Reform, Obesity, Drought
  • 5. Budget Games Budget Games are specially designed games that enable citizens to prioritize budgets in a way that allows elected officials to act on the results. buswk.co/QY3zE9 www.conteneo.co • Who? • What? • How? • Results? • Demo! • Next Steps?
  • 6. How? www.conteneo.co 6 Reduction Proposals Funding Proposals To get money to fund a Proposal… Or New Taxes Citizens must reach unanimous agreement on reduction proposals or new taxes.
  • 7. In-Person and Online www.conteneo.co 7 13 in-person games 21 online games
  • 8. 2011 Results (2012-14 on request) www.conteneo.co Proposals Funded: By Table (total 12 tables) • Who? • What? • How? • Results? • Ask? • When? • Next? # % Table A Table B Table C Table D Table E Table F Table G Table H Table I Table J Table K Table L Anti-graffiti 9 75% 1 1 1 1 1 1 1 1 1 Branch Libraries 7 58% 1 1 1 1 1 1 1 Children's Health Initiative 7 58% 1 1 1 1 1 1 1 Christmas in the Park 2 17% 1 1 Citywide Traffic Safety Services 5 42% 1 1 1 1 1 Crossing Guards 1 8% 1 General Code Enforcement 10 83% 1 1 1 1 1 1 1 1 1 1 HNVF Community Based Orgs 2 17% 1 1 Holiday Parade 1 8% 1 Hub Community Centers 7 58% 1 1 1 1 1 1 1 MLK Library 3 25% 1 1 1 Park Rangers 5 42% 1 1 1 1 1 Park Restrooms 6 50% 1 1 1 1 1 1 Pavement Maintenance 10 83% 1 1 1 1 1 1 1 1 1 1 Safe Schools Campus Initiative (SSCI) 8 67% 1 1 1 1 1 1 1 1 San Jose Best CBO 8 67% 1 1 1 1 1 1 1 1 Streetlights 7 58% 1 1 1 1 1 1 1 Strong Neighborhoods Initiative 8 67% 1 1 1 1 1 1 1 1 San José citizens chose Pavement Maintence OVER Libraries. Total : 12 5 9 5 10 6 8 10 9 9 15 8 Yes, that’s radical.
  • 9. Learn More About Budget Games • Visit http://everyvoiceengaged.org www.conteneo.co © Copyright 2014 Conteneo, Inc. 9
  • 10. Deliberative Forums Deliberative Forums are specially designed forums in which citizens explore a carefully framed wicked problem. www.conteneo.co © Copyright 2014 Conteneo, Inc. 10 • Who? • What? • How? • Results? • Demo! • Next Steps? Identify the competing underlying things held valuable Derive options from underlying concerns (always more than 2) Make sure each approach has actions for a range of actors, including citizens Anticipate tradeoffs— not just costs or arguments against, but inherent drawbacks
  • 11. California’s Drought Crisis Framing www.conteneo.co Option 1: Refill the Aquifer. Option 2: Add or Tap New Sources. Option 3: Allow market forces to solve the problem. If we deplete the aquifer much more, we risk massive infrastructure problems. A sustainable water management policy means first refilling the aquifer. We should add new sources of water, including acquisition of water from the Tuolumne River and desalination plants to keep the aquifer at current levels and allow us to sustain our lifestyle. Water is maintained at an artificially lower price point. This option uses market forces to allow water to trade at its natural cost, which will motivate the conservation and innovation.
  • 12. Actions & Drawbacks www.conteneo.co Action: Tap into groundwater Drawback: Continued pumping of groundwater can cause land subsidence (sagging) which can adversely affect underground utilities like sewer systems Option: Add or Tap New Water Great Idea! Oh, that’s not good… Actions are the steps that can be taken Drawbacks are the downsides to each action
  • 13. How Common Ground for Action Works www.conteneo.co © Copyright 2014 Conteneo, Inc. 13 Chat and whisper with other participants Download relevant files & watch videos We start with the lobby – a gathering place before the forum begins.
  • 14. Rank Top 5 www.conteneo.co Click and drag your favorite actions into a slot © Copyright 2014 Conteneo, Inc. 14 Chat restricted to Moderator so that participants can focus All Actions presented initially to gauge initial perspectives
  • 15. Participant Home www.conteneo.co © Copyright 2014 Conteneo, Inc. 15 Understand how many people are still working Provide a story about how the issue affects you
  • 16. Moderator Have Sophisticated Controls www.conteneo.co © Copyright 2014 Conteneo, Inc. 16 Understand where each participant is in the process View the participant’s personal story
  • 17. Evaluate Actions www.conteneo.co Evaluate each action by dragging it into a section on the right © Copyright 2014 Conteneo, Inc. 17
  • 18. Evaluate Drawbacks www.conteneo.co Evaluate the drawbacks of the action © Copyright 2014 Conteneo, Inc. 18 If you change your mind about the action, you can drag it into another category
  • 19. Participant Option Results www.conteneo.co See the actions that have high support and consensus – “Common Ground” © Copyright 2014 Conteneo, Inc. 19 See the actions that everyone doesn’t like As participants change their evaluation, the actions will rearrange
  • 20. Common Ground www.conteneo.co See the results of the forum visually Register your satisfaction with the results © Copyright 2014 Conteneo, Inc. 20 View the highest rated actions
  • 21. Difference Deliberation Makes www.conteneo.co © Copyright 2014 Conteneo, Inc. 21 Juxtapose your initial top 5, the group’s results, and your satisfaction with those results
  • 22. System Demos • Budget Games • Common Ground for Action www.conteneo.co © Copyright 2014 Conteneo, Inc. 22
  • 23. System Demos Next Steps Discussion www.conteneo.co © Copyright 2014 Conteneo, Inc. 23
  • 24. Luke Hohmann Founder & CEO, Conteneo, Inc. 480 San Antonio Road, Suite 202 Mountain View, CA 94040 mobile: (408) 529-0319 luke.hohmann@conteneo.co www.conteneo.co © Copyright 2014 Conteneo, Inc. 24