This is the slide that I said I would send out.

1. Impression Managem
ment Tactics
Tactics Description Example
The target of perception matche his or
es A subordinate tries to imitate her boss's
Behavioral matching
her behavior to that of the perce
p eiver. behavior by being modest and soft-spoken
y g p
because her boss is modest and soft-spoken.
The target tries to present herse or
elf A worker reminds his boss about his past
Self-promotion
himself in as positive a light as possible accomplishments and associates with
coworkers who are evaluated highly
k h l d hi hl
The target follows agreed-upon rules for A worker stays late every night even if she
n
Conforming to situational
behavior in the organization. has completed all of her assignments because
norms
staying late is one of the norms of her
organization.
The target compliments the perc ceiver. A coworker compliments a manager on his
Appreciating or flattering
This tactic works best when flatttery is excellent handling of a troublesome
others
not extreme and when it involve a
es employee.
py
dimension important to the percceiver.
The target's beliefs and behavio are
ors A subordinate whose views on diversity are
Being consistent
consistent. There is agreement between well known flatters her boss for her handling
the target's verbal and nonverba
al of a conflict between two coworkers of
behaviors. different racial backgrounds. When
speaking to her boss, the target looks her
boss straight in the eye and has a sincere
expression on her face.