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Fatigue Risk Management
Solutions to meet ISPO
requirements
Peter Page, Managing Director
Our Unique Approach
The capability InterDynamics’ offers our clients is unique.
By providing both decision support solutions and risk-based
fatigue management, we can deliver holistic solutions to both
operational and strategic business challenges.
Fatigue Risk Management Solutions
Agenda
1. ISPO requirements
2. Tools we need
3. Human Fatigue
4. FAID
5. Fatigue Risk Management
6. Examples of:
i. FAID Diagnostic
ii. Questionnaire
iii. GRAID FRMS
iv. FHA
Fatigue Risk Management Solutions
International Standard for maritime
Pilot Organizations
8.2 Pilot Scheduling
8.2.1 The pilot organization shall for the purpose of managing
fatigue, alertness and endurance in pilotage services:
• maintain rules or instructions to ensure that the maritime pilot
will not be required to be on duty for excessive hours;
• establish a monitoring system for working hours to identify
deviations from the regular work time and to control rules or
instructions;
• ensure that all maritime pilots work under conditions as
required by local, national or international rules and
regulations and
• set up a system that allows maritime pilots to be
released from duty before their work is impaired by
fatigue.
Fatigue Risk Management Solutions
International Standard for maritime
Pilot Organizations
12.1 General
12.1.1 The pilot organization shall establish and maintain procedures
to ensure that nonconformities, incidents, accidents, risk events
and complaints are reported, investigated and analyzed as
necessary with the objective of improving the management
system.
12.3 Analysis
12.3.1 The pilot organization shall have a system for recording,
investigating, evaluating, reviewing and analyzing reports in
order that appropriate action to achieve improvement of its
management system can be taken.
12.4 Continuous Improvement
12.4.1 The organization shall continually improve the effectiveness
of the management system through the use of policies,
objectives, audit results, analysis of data, corrective and
preventive actions and management review.
Fatigue Risk Management Solutions
ISPO
Summary of these requirements
• Manage fatigue and alertness
• Avoid excessive hours of work
• Release pilots before they are impaired by fatigue
• Analyze and improve
What is excessive?
How impaired?How can we predict?
How can we analyze, predict or measure fatigue?
Fatigue Risk Management Solutions
ISPO
We require tools to help us
• Assess the fatigue exposure caused by the hours
of work
• Assess risks of working at different levels of fatigue
exposure
• Set tolerance targets of fatigue exposure
• Audit and improve
• sleepiness/wakefulness
• digestive enzymes
• hormone production
• body temperature
Humans are Diurnal
We sleep better at night
Circadian Rhythms or Body Clock
© Dreamstime.com
Adapted from the studies of Dr. Guilhem Pérémarty
0.0
0.2
0.4
0.6
0.8
1.0
02:00
06:00
14:00
16:00
18:00
20:00
00:00
Time of Day
Alertness%
08:00
10:00
Circadian Rhythms
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1.0
12:00PM
3:00PM
6:00PM
9:00PM
12:00AM
3:00AM
6:00AM
9:00AM
12:00PM
3:00PM
6:00PM
9:00PM
12:00AM
3:00AM
6:00AM
9:00AM
Time of Day
ProportionofDriversDailyActivity
work
leisure
sleep
48 hours
8.5h break = 1.0h sleep 8.5h break = 5.8h sleep
Day Sleep not as Restorative
Inadequate sleep deactivates brain regions for
cognitive performance & alertness
Image courtesy of Dr Tom Balkin,
Walter Reed Army Institute of Research
situational awareness,
problem-solving
higher order mental tasks
eg mathematical calculation
general alertness
levels & attention
• Focus of attention can narrow/tunnel
Fully
rested
Highly
fatigued
Mood↓ Communication↓ Speed↓ Accuracy↓ Micro-sleeps↑
Fatigue Impairment is Progressive
• Integrating information, even routine information,
can degrade then stop
• Impairment of ability to self-assess whether
safety &/or productivity can be maintained
Image courtesy of Integrated Safety Support
• Duration of work & breaks
• Time of day of work & breaks
• Work history from preceding 7
days
• Biological limits on recovery
sleep
In determining Work-related Fatigue
Exposure takes into account:
© Duard Van Der
Westhuizen | Dreamstime.com
• Based on concept fatigue is a
dynamic balance between
2 competing forces:
 Forces which produce fatigue
 Forces that reverse effects of
fatigue ie recovery
• Assigns a fatigue value to work
periods and a recovery value to
non-work periods
• Monday to Friday: 9am to 5pm
− 40-hour standard work week
− Peak FAID Score 40
Work-related FAID Scores
• Monday to Friday: 11pm to 7am
– 40-hour work week
– Peak FAID Score ~95
Research* indicates FAID ® Scores 80 -100 are equivalent
to the predicted level of work-related fatigue achieved after
23-24 hours continuous sleep deprivation
Result was observed when sleep deprivation started at 8am Monday, following
a standard working week - Monday to Friday, 9am-5pm, Saturday & Sunday off
* Dawson, D. & Reid, K. Fatigue, alcohol & performance impairment. Nature July 1997, 388: 235
© 2008
Performance impairment at such a level of
sleep deprivation has been associated with
blood alcohol concentration over 0.05%
© 2008
0 80 120+40 100
Mon-Fri
0900-1700
4x12hr
5x10hr
Day
Shifts
6x12hr
Night
Shifts
3x12hr
2-2
Mon-Fri
2300-0700
4x12hr 6x12hr
Commercial
airline pilots
Locomotive
Engineers
Mining
Peak FAID Scores
New bio-mathematical model added to FAID in 2015.
The sleep predictor yielded accurate predictions of sleep:
• Model outputs had 85% agreement (15% error rate) with
observed sleep and wake times.
• Intra-individual agreement between serial episodes of sleep
behaviour in matched rest periods was similarly robust (90%),
but nonetheless associated with an intrinsic level of
behavioural variation in the order of 10%.
• The scope for improvement in the outputs produced by the
sleep predictor model is minor indeed (i.e., 15 − 10 = 5%).
FAID Quantum
• FAID Quantum predicts amount and timing of likely
sleep from work/rest data.
• From the predicted sleep or user supplied sleep data
Karolinska Sleepiness Scale (KSS) scores are
calculated utilising the Three Process Model.
FAID Quantum
9. Extremely sleepy, fighting sleep
8. Sleepy, some effort to keep alert
7. Sleepy, but no difficulty remaining awake
6. Some signs of sleepiness
5. Neither alert nor sleepy
4. Rather alert
3. Alert
2. Very alert
1. Extremely alert
Karolinska Sleepiness Scale
• Monday to Friday: 9am to 5pm
− 40-hour standard work week
− Peak FAID Score 40
− Peak KSS 4.1
Work-related FAID Scores
• Monday to Friday: 11pm to 7am
– 40-hour work week
– Peak FAID Score ~95
– Peak KSS 8.4
Day and Night Shift comparisons
Fatigue Risk Management Solutions
BREAK
3. Review:
System & Occurrences
Risk Profile of Hours of Work
planned, unplanned / overtime,
actual hours, standby
Risk Profile of Job Type / Role
time on task, environment,
demand of task
Risk Profile of Individual
commuting to / from work,
sleep disorders, lifestyle
Managing Work-Related
Fatigue Risks
Diagnostics of planned &
actual Hours of Work
Review individual
experience and self
reports of fatigue
FAID® Diagnostic Reports,
Implementation of FAID Tools,
Data analysis
Staff surveys,
Discussion group facilitation,
Fatigue assessment / monitoring
Fatigue Hazard Analysis (FHA)
Risk Assessment Workshops
& Reports
1. Determine:
Fatigue Risk Profile
Adequate treatments / controls
Prepare for emergencies &
unplanned work,
Fatigue risk assess changes
Fatigue Management Policy,
plans, procedures
& operational work instructions
Supporting supervisory, team
& individual management
strategies
Transition planning & support
Managing Fatigue education
Facilitation of Fatigue
Management Policies, Plans &
Procedure development,
FAID Roster Tool / DLL
2. Protect:
Against Fatigue Risk
Scope
Fatigue occurrences, Causal & risk
factors, Work plans and
procedures, New information
Review / investigate fatigue
reports, existing controls,
business processes & changes
Implementation
Risk Assessment of
day-to-day activities in
the context of fatigue
FRMS review & grading (GRAID™),
Investigation tools,
FAID / Hours of Work audits
Supporting InterDynamics
Services & Products
Our Risk-Based Approach to
Managing Fatigue
Sample results from FRMS project conducted
for:
Rotterdam Marine Pilots
Acknowledgement
Fatigue Risk Management Solutions
FAID Diagnostic
• 206 Rotterdam Marine Pilots
104 - Pilots who worked the 7-7 roster pattern
107 - Pilots who worked the 5-5-4 roster pattern
• 52 weeks of actual worked hours
Fatigue Risk Management Solutions
FAID Diagnostic
Fatigue Risk Management Solutions
FAID Diagnostic
Fatigue Risk Management Solutions
FAID Diagnostic
Fatigue Risk Management Solutions
Managing Fatigue Survey
As well as being a vital staff engagement tool, the questionnaire
provides a practical mechanism that:
• Captures an individual’s approach to fatigue management.
• Explores current sleeping conditions and coping strategies.
• Reveals work and non-work related inhibitors to achieving quality sleep.
• Allows staff to comment on the organisation’s current strategies.
• Assesses engagement with the company’s FRMS policies and
procedures.
The web based anonymous survey takes 10 minutes.
The collated results help inform action plans, operational practices and
internal communications.
Fatigue Risk Management Solutions
177 Participants
Typical Loodswezen Pilot
• Male
• Age – 40s
• Married with dependents
• Drives to/from work in a car (usually takes less than 30mins)
• Generally does not take breaks during commute
• Seldom, if ever, experiences problem fatigue during commute
• Does not spend multiple days away from home while working
NOTE
185 or 87% of the 213 pilots responded
161 or 76% have completed the whole questionnaire
Fatigue Risk Management Solutions
GRAID FRMS
11 Exposures
13 Controls
Fatigue Risk Management Solutions
Fatigue Hazard Analysis
A facilitated workshop of experienced staff achieve the following:
• Identify key operational tasks that present the greatest fatigue-related
risks.
• Create a Hazard Catalogue and assign risk likelihood and
consequence ratings for the task hazards.
• Derive or document the corporate risk tolerance boundary.
• Develop risk improvement actions for the highest-risk hazards.
• Determine an hours of work Fatigue Tolerance Level (FTL) for the
role, taking into account the fatigue-related risks assessed and other
relevant information presented at the workshop.
• Assist or support management in reducing fatigue-related risks.
Fatigue Risk Management Solutions
Fatigue Hazard Analysis
3. Review:
System & Occurrences
Risk Profile of Hours of Work
planned, unplanned / overtime,
actual hours, standby
Risk Profile of Job Type / Role
time on task, environment,
demand of task
Risk Profile of Individual
commuting to / from work,
sleep disorders, lifestyle
Managing Work-Related
Fatigue Risks
Diagnostics of planned &
actual Hours of Work
Review individual
experience and self
reports of fatigue
FAID® Diagnostic Reports,
Implementation of FAID Tools,
Data analysis
Staff surveys,
Discussion group facilitation,
Fatigue assessment / monitoring
Fatigue Hazard Analysis (FHA)
Risk Assessment Workshops
& Reports
1. Determine:
Fatigue Risk Profile
Adequate treatments / controls
Prepare for emergencies &
unplanned work,
Fatigue risk assess changes
Fatigue Management Policy,
plans, procedures
& operational work instructions
Supporting supervisory, team
& individual management
strategies
Transition planning & support
Managing Fatigue education
Facilitation of Fatigue
Management Policies, Plans &
Procedure development,
FAID Roster Tool / DLL
2. Protect:
Against Fatigue Risk
Scope
Fatigue occurrences, Causal & risk
factors, Work plans and
procedures, New information
Review / investigate fatigue
reports, existing controls,
business processes & changes
Implementation
Risk Assessment of
day-to-day activities in
the context of fatigue
FRMS review & grading (GRAID™),
Investigation tools,
FAID / Hours of Work audits
Supporting InterDynamics
Services & Products
Our Risk-Based Approach to
Managing Fatigue
Fatigue Risk Management Solutions to meet ISPO requirements

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Fatigue Risk Management Solutions to meet ISPO requirements

  • 1. Fatigue Risk Management Solutions to meet ISPO requirements Peter Page, Managing Director
  • 2. Our Unique Approach The capability InterDynamics’ offers our clients is unique. By providing both decision support solutions and risk-based fatigue management, we can deliver holistic solutions to both operational and strategic business challenges.
  • 3. Fatigue Risk Management Solutions Agenda 1. ISPO requirements 2. Tools we need 3. Human Fatigue 4. FAID 5. Fatigue Risk Management 6. Examples of: i. FAID Diagnostic ii. Questionnaire iii. GRAID FRMS iv. FHA
  • 4. Fatigue Risk Management Solutions International Standard for maritime Pilot Organizations 8.2 Pilot Scheduling 8.2.1 The pilot organization shall for the purpose of managing fatigue, alertness and endurance in pilotage services: • maintain rules or instructions to ensure that the maritime pilot will not be required to be on duty for excessive hours; • establish a monitoring system for working hours to identify deviations from the regular work time and to control rules or instructions; • ensure that all maritime pilots work under conditions as required by local, national or international rules and regulations and • set up a system that allows maritime pilots to be released from duty before their work is impaired by fatigue.
  • 5. Fatigue Risk Management Solutions International Standard for maritime Pilot Organizations 12.1 General 12.1.1 The pilot organization shall establish and maintain procedures to ensure that nonconformities, incidents, accidents, risk events and complaints are reported, investigated and analyzed as necessary with the objective of improving the management system. 12.3 Analysis 12.3.1 The pilot organization shall have a system for recording, investigating, evaluating, reviewing and analyzing reports in order that appropriate action to achieve improvement of its management system can be taken. 12.4 Continuous Improvement 12.4.1 The organization shall continually improve the effectiveness of the management system through the use of policies, objectives, audit results, analysis of data, corrective and preventive actions and management review.
  • 6. Fatigue Risk Management Solutions ISPO Summary of these requirements • Manage fatigue and alertness • Avoid excessive hours of work • Release pilots before they are impaired by fatigue • Analyze and improve What is excessive? How impaired?How can we predict? How can we analyze, predict or measure fatigue?
  • 7. Fatigue Risk Management Solutions ISPO We require tools to help us • Assess the fatigue exposure caused by the hours of work • Assess risks of working at different levels of fatigue exposure • Set tolerance targets of fatigue exposure • Audit and improve
  • 8. • sleepiness/wakefulness • digestive enzymes • hormone production • body temperature Humans are Diurnal We sleep better at night Circadian Rhythms or Body Clock © Dreamstime.com
  • 9. Adapted from the studies of Dr. Guilhem Pérémarty 0.0 0.2 0.4 0.6 0.8 1.0 02:00 06:00 14:00 16:00 18:00 20:00 00:00 Time of Day Alertness% 08:00 10:00 Circadian Rhythms
  • 11. Inadequate sleep deactivates brain regions for cognitive performance & alertness Image courtesy of Dr Tom Balkin, Walter Reed Army Institute of Research situational awareness, problem-solving higher order mental tasks eg mathematical calculation general alertness levels & attention
  • 12. • Focus of attention can narrow/tunnel Fully rested Highly fatigued Mood↓ Communication↓ Speed↓ Accuracy↓ Micro-sleeps↑ Fatigue Impairment is Progressive • Integrating information, even routine information, can degrade then stop • Impairment of ability to self-assess whether safety &/or productivity can be maintained Image courtesy of Integrated Safety Support
  • 13. • Duration of work & breaks • Time of day of work & breaks • Work history from preceding 7 days • Biological limits on recovery sleep In determining Work-related Fatigue Exposure takes into account: © Duard Van Der Westhuizen | Dreamstime.com
  • 14. • Based on concept fatigue is a dynamic balance between 2 competing forces:  Forces which produce fatigue  Forces that reverse effects of fatigue ie recovery • Assigns a fatigue value to work periods and a recovery value to non-work periods
  • 15. • Monday to Friday: 9am to 5pm − 40-hour standard work week − Peak FAID Score 40 Work-related FAID Scores • Monday to Friday: 11pm to 7am – 40-hour work week – Peak FAID Score ~95
  • 16. Research* indicates FAID ® Scores 80 -100 are equivalent to the predicted level of work-related fatigue achieved after 23-24 hours continuous sleep deprivation Result was observed when sleep deprivation started at 8am Monday, following a standard working week - Monday to Friday, 9am-5pm, Saturday & Sunday off * Dawson, D. & Reid, K. Fatigue, alcohol & performance impairment. Nature July 1997, 388: 235 © 2008
  • 17. Performance impairment at such a level of sleep deprivation has been associated with blood alcohol concentration over 0.05% © 2008
  • 18. 0 80 120+40 100 Mon-Fri 0900-1700 4x12hr 5x10hr Day Shifts 6x12hr Night Shifts 3x12hr 2-2 Mon-Fri 2300-0700 4x12hr 6x12hr Commercial airline pilots Locomotive Engineers Mining Peak FAID Scores
  • 19. New bio-mathematical model added to FAID in 2015. The sleep predictor yielded accurate predictions of sleep: • Model outputs had 85% agreement (15% error rate) with observed sleep and wake times. • Intra-individual agreement between serial episodes of sleep behaviour in matched rest periods was similarly robust (90%), but nonetheless associated with an intrinsic level of behavioural variation in the order of 10%. • The scope for improvement in the outputs produced by the sleep predictor model is minor indeed (i.e., 15 − 10 = 5%). FAID Quantum
  • 20. • FAID Quantum predicts amount and timing of likely sleep from work/rest data. • From the predicted sleep or user supplied sleep data Karolinska Sleepiness Scale (KSS) scores are calculated utilising the Three Process Model. FAID Quantum
  • 21. 9. Extremely sleepy, fighting sleep 8. Sleepy, some effort to keep alert 7. Sleepy, but no difficulty remaining awake 6. Some signs of sleepiness 5. Neither alert nor sleepy 4. Rather alert 3. Alert 2. Very alert 1. Extremely alert Karolinska Sleepiness Scale
  • 22. • Monday to Friday: 9am to 5pm − 40-hour standard work week − Peak FAID Score 40 − Peak KSS 4.1 Work-related FAID Scores • Monday to Friday: 11pm to 7am – 40-hour work week – Peak FAID Score ~95 – Peak KSS 8.4
  • 23. Day and Night Shift comparisons
  • 24. Fatigue Risk Management Solutions BREAK
  • 25. 3. Review: System & Occurrences Risk Profile of Hours of Work planned, unplanned / overtime, actual hours, standby Risk Profile of Job Type / Role time on task, environment, demand of task Risk Profile of Individual commuting to / from work, sleep disorders, lifestyle Managing Work-Related Fatigue Risks Diagnostics of planned & actual Hours of Work Review individual experience and self reports of fatigue FAID® Diagnostic Reports, Implementation of FAID Tools, Data analysis Staff surveys, Discussion group facilitation, Fatigue assessment / monitoring Fatigue Hazard Analysis (FHA) Risk Assessment Workshops & Reports 1. Determine: Fatigue Risk Profile Adequate treatments / controls Prepare for emergencies & unplanned work, Fatigue risk assess changes Fatigue Management Policy, plans, procedures & operational work instructions Supporting supervisory, team & individual management strategies Transition planning & support Managing Fatigue education Facilitation of Fatigue Management Policies, Plans & Procedure development, FAID Roster Tool / DLL 2. Protect: Against Fatigue Risk Scope Fatigue occurrences, Causal & risk factors, Work plans and procedures, New information Review / investigate fatigue reports, existing controls, business processes & changes Implementation Risk Assessment of day-to-day activities in the context of fatigue FRMS review & grading (GRAID™), Investigation tools, FAID / Hours of Work audits Supporting InterDynamics Services & Products Our Risk-Based Approach to Managing Fatigue
  • 26. Sample results from FRMS project conducted for: Rotterdam Marine Pilots Acknowledgement
  • 27. Fatigue Risk Management Solutions FAID Diagnostic • 206 Rotterdam Marine Pilots 104 - Pilots who worked the 7-7 roster pattern 107 - Pilots who worked the 5-5-4 roster pattern • 52 weeks of actual worked hours
  • 28. Fatigue Risk Management Solutions FAID Diagnostic
  • 29. Fatigue Risk Management Solutions FAID Diagnostic
  • 30. Fatigue Risk Management Solutions FAID Diagnostic
  • 31. Fatigue Risk Management Solutions Managing Fatigue Survey As well as being a vital staff engagement tool, the questionnaire provides a practical mechanism that: • Captures an individual’s approach to fatigue management. • Explores current sleeping conditions and coping strategies. • Reveals work and non-work related inhibitors to achieving quality sleep. • Allows staff to comment on the organisation’s current strategies. • Assesses engagement with the company’s FRMS policies and procedures. The web based anonymous survey takes 10 minutes. The collated results help inform action plans, operational practices and internal communications.
  • 32. Fatigue Risk Management Solutions 177 Participants Typical Loodswezen Pilot • Male • Age – 40s • Married with dependents • Drives to/from work in a car (usually takes less than 30mins) • Generally does not take breaks during commute • Seldom, if ever, experiences problem fatigue during commute • Does not spend multiple days away from home while working NOTE 185 or 87% of the 213 pilots responded 161 or 76% have completed the whole questionnaire
  • 33. Fatigue Risk Management Solutions GRAID FRMS 11 Exposures 13 Controls
  • 34. Fatigue Risk Management Solutions Fatigue Hazard Analysis A facilitated workshop of experienced staff achieve the following: • Identify key operational tasks that present the greatest fatigue-related risks. • Create a Hazard Catalogue and assign risk likelihood and consequence ratings for the task hazards. • Derive or document the corporate risk tolerance boundary. • Develop risk improvement actions for the highest-risk hazards. • Determine an hours of work Fatigue Tolerance Level (FTL) for the role, taking into account the fatigue-related risks assessed and other relevant information presented at the workshop. • Assist or support management in reducing fatigue-related risks.
  • 35. Fatigue Risk Management Solutions Fatigue Hazard Analysis
  • 36. 3. Review: System & Occurrences Risk Profile of Hours of Work planned, unplanned / overtime, actual hours, standby Risk Profile of Job Type / Role time on task, environment, demand of task Risk Profile of Individual commuting to / from work, sleep disorders, lifestyle Managing Work-Related Fatigue Risks Diagnostics of planned & actual Hours of Work Review individual experience and self reports of fatigue FAID® Diagnostic Reports, Implementation of FAID Tools, Data analysis Staff surveys, Discussion group facilitation, Fatigue assessment / monitoring Fatigue Hazard Analysis (FHA) Risk Assessment Workshops & Reports 1. Determine: Fatigue Risk Profile Adequate treatments / controls Prepare for emergencies & unplanned work, Fatigue risk assess changes Fatigue Management Policy, plans, procedures & operational work instructions Supporting supervisory, team & individual management strategies Transition planning & support Managing Fatigue education Facilitation of Fatigue Management Policies, Plans & Procedure development, FAID Roster Tool / DLL 2. Protect: Against Fatigue Risk Scope Fatigue occurrences, Causal & risk factors, Work plans and procedures, New information Review / investigate fatigue reports, existing controls, business processes & changes Implementation Risk Assessment of day-to-day activities in the context of fatigue FRMS review & grading (GRAID™), Investigation tools, FAID / Hours of Work audits Supporting InterDynamics Services & Products Our Risk-Based Approach to Managing Fatigue