3. Today,wewantto…
Learn basic visual skills
Learn to think using visuals
Work visually with other people
Solve complex problems visually
Discover new ways of working
4. Let’sagreeto…
Keep an open mind
Try new things
Communicate and think by drawing
Share our output with others
14. Doodle Express Sketch Illustrate
Observe Understand Reason Ideate Imagine
Experiment Test Improvise
Record Remember Organise Specify
Concept Model Map
Facilitate Communicate
15. SD orchestrates organisations to deliver better services
Services are often complex and multi-layered
Visual thinking helps with understanding complexity and scale
Aboutservicedesign
19. Fineliner or fine-tip pen
Shading marker
Chisel tip marker
Other common tools:
Ballpoint pen, Highlighter, Sharpie,
Whiteboard marker
Basictools
Ultra-fine point sharpie, Muji gel
ink 0.38 or 0.5
Edding 33
Tombow ABT
Muji gel ink 0.5
Tombow ABT
brush pen
Edding 33
chisel tip
20. Whypractice?
Practice enables you to...
discover new things
improve your accuracy
develop good habits
…be more creative
have more fun!
21. point line arc angle spiral loop
(open)
circle leaf triangle rectangle house cloud
(closed)
DaveGray’sglyphstobuildavisualvocabulary
http://www.davegrayinfo.com
Drawingobjects
23. Example:Drawingpeople
Legs and arms are slightly longer than body
The head is more than half the size of the body
Body Legs Arms
&
hands
Head
&
neck
Eyes
&
nose
26. Passenger trains
Gift marketplace
Airports
Coffee chain
Post offices
Retail banking
Car sharing
Art museums
Shopping mall
News company
Resort hotel
Theme park
Furniture centre
Health clubs
Co-working spaces
Retirement home
Cooking school
Child care centre
32. Capitals in the same height in a straight line
Letters should be close but not touching
One character space between words
1.2 character spaces between sentences
Then, break and bend the rules once you know what you’re doing
Legibilityandreadability
65. What problems are worth solving?
How are your characters involved?
How do the relevant parts work together?
What’s the big picture idea?
Userichpicturestofigureout…
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67. Bring to life the various parts
of the service
Show how the characters and
elements inter-relate
Highlight problem areas you
think are worth tackling
Useyourposterto…
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69. Recap
Learn basic visual skills
Learn to think using visuals
Work visually with other people
Solve complex problems visually
Discover new ways of working