Case Study on how social media provides alternative methods of communication and collaboration during a public health crisis. During the H1N1 Influenza outbreak, physicians utilized the new Ozmosis / Veratect Health Alerts solution to access real-time reports, discuss treatment options and submit suspected cases. The presentation also highlights examples of how organizations such as the CDC utilized Twitter and YouTube during the crisis. This Case Study was presented at the HIMSS National Capital Area Meeting on Thursday, May 21st in Roslyn, Virginia.