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Why Systems Work: 
Resilience, Self-Organisation, Hierarchy 
Sydney Limited WIP Society 
Jason Yip 
j.c.yip@computer.org 
http://jchyip.blogspot.com 
@jchyip
Why do systems work?
“Resilience is a measure of a system’s ability to 
survive and persist within a variable 
environment. The opposite of resilience is 
brittleness or rigidity.”
Resilience comes from restorative 
feedback loops
Meta-resilience occurs when you 
have feedback loops that restore 
other feedback loops
Meta-meta-resilience (aka “self-organising” 
OR “antifragility”) 
comes from “feedback loops that can 
learn, create, design, and evolve ever 
more complex restorative 
structures.”
Examples of resilient systems
There are always limits to resilience
Resilience != static or constant
The resilient status quo could have 
short-term oscillations, periodic 
outbreaks, cycles of succession, 
climax, and collapse
“...systems that are constant over 
time can be unresilient”
Static stability != resilience
Stability is easy to see; resilience is 
harder to see
“...people often sacrifice resilience for 
stability, or for productivity, or for 
some other more immediate 
recognisable system property.”
Large organisations typically lose resilience 
because their sense and respond systems have 
to travel through too many layers of delay and 
distortion
Discussion: How is an Agile, Lean, 
Kanban system resilient?
Question: Does just-in-time sacrifice 
resilience (aka “just-in-case”) for cost 
efficiency?
The capacity of a system to make its 
own structure more complex is called 
self-organisation.
Examples of self-organisation
“Like resilience, self-organisation is 
often sacrificed for purposes of short-term 
productivity and stability.”
Self organisation... 
● Produces heterogeneity and 
unpredictability 
● Likely comes up with new structures and 
new ways of doing things 
● Requires freedom and experimentation 
and a certain amount of disorder
Self organisation... 
... scares individuals and threatens power 
structures
Conway’s Game of Life
Boids
“Even complex forms of self-organisation 
may arise from relatively 
simple organising rules - or may not.”
Question: What are the organising 
rules that guide self-organisation with 
Agile, Lean, Kanban systems?
“Complex systems can evolve from 
simple systems only if there are 
stable intermediate forms. The 
resulting complex forms will naturally 
be hierarchic.”
Example of hierarchy of systems
Hierarchies... 
● Give system stability 
● Give resilience (unless they increase 
feedback delay) 
● Reduce the amount of information that 
any part of the system has to keep track of 
(aka “information hiding”)
“In hierarchical systems relationships 
within each subsystem are denser 
and stronger than relationships 
between subsystems.”
In software programming... 
Cohesion: the degree to which the elements 
of a module belong together 
Coupling: the degree to which a module 
relies on other modules
“The purpose of the upper layers of 
the hierarchy is to serve the purposes 
of the lower layers.”
Question: Does anyone have any 
examples of hierarchy forgetting its 
purpose is to help subsystems do 
their jobs better?
“When a subsystem’s goals dominate 
at the expense of the total system’s 
goals, the resulting behavior is called 
suboptimisation.”
Highly functional systems need... 
● Coordination toward larger system goals 
● Autonomy to keep subsystems flourishing, 
functioning, and self-organising
Question: How does hierarchy fit in 
Agile, Lean, Kanban systems?
Question: Does that cover the 
essence of why systems work?
Overall thoughts or questions?
Images 
● https://flic.kr/p/J87zu 
● https://flic.kr/p/72ozA1 
● https://flic.kr/p/9fqz6a 
● https://flic.kr/p/7XSyuH 
● https://flic. 
kr/p/mYbyZB 
● https://flic.kr/p/bsjtmK 
● https://flic.kr/p/6ERDDf 
● https://flic. 
kr/p/ogHV6Q 
● https://flic.kr/p/2GmX1 
● https://flic.kr/p/huEF2P 
● https://flic.kr/p/dd8ofS 
● https://flic.kr/p/cJcTVw 
● https://flic.kr/p/58JLko 
● https://flic.kr/p/7FHvkj

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