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Analysis
From: Jeremy Epstein  To:Dharmesh Singh   Working on analysis gap now…you’ll either love me or hate me when it’s done. No middle ground ;-) From:Dharmesh Singh  To:Jeremy Epstein  Will love you - irrespective
Communication is two-way, not one way Compare and Contrast
Your Request for Partners: Listen. Learn. Engage. BUT: ,[object Object]
NO obvious way for partners to engage with MicrosoftPractice What You Preach
BUT: Your Request for Partners: Use Social Media as a communication tool ,[object Object],You’re Not Utilizing Social Media
Your Request for Partners: Embed Syndication Video On Your Website BUT Once On, Website User: ,[object Object]
Can’t comment on it
Can’t vote on it
Can’t see what others are saying about itThe Video Should Start the Conversation, But It Doesn’t
BUT Partner: Your Request for Partners: Download and Utilize Best Practices ,[object Object]
Can’t see how many people have downloaded it
Can’t see who has tweeted it/shared it No “Social Proof” for The Value of the Content You Offer
Check this out! Need an Ignitable environment
You have the content, but only offer is to download files. PROBLEM: ,[object Object],SOLUTION: ,[object Object],Downloadable, Not Actionable
Wondering about BPOS Marketing? Check out this presentation by Never Stop Marketing! Both Offer at least 8 Ways to Share Both Offer Browser Viewing Learn from SlideShare & Scribd
Or If You Want to Embed - Just Copy the Code  Learn from SlideShare & Scribd
The Syndication Video Process In Contrast…
PROBLEM: Great! It’s customizable!  ,[object Object],The Syndication Video Process
1 Need a “Syndicator ID” Barriers To Sharing
2 Have To Sign Up On Syndication Center Barriers To Sharing
Have To Install SilverlightYes, it’s a Microsoft product, but more people have Flash.  3 Barriers To Sharing
Denied Access! You’re turning away advocates & potential partners – plus their networks. 4 Barriers To Sharing
June 30th: Cloud services offer better options with no increased spend (source) July 1st : A 90 person company could save $10k in CapEx by moving to the cloud June 24th: Hosted services could cut 10-15% off routine server maintenance tasks (source) June 23rd: The average mid-size company spends 50 hours and $5k a year just installing software (source) June 27th: 99.9% uptime (and financially backed SLA) in hosted services (even I need to sleep!)… Dynamic vs. Static Frequency & Relevance Shows You Care … And You’re Paying Attention
Your Request to Partners: Look to us for up-to-date marketing know-how. BUT: ,[object Object]
This is found at the bottom of the page, so how important is it?Get Fresh Marketing Ideas… Where?
Date? Date? How Long Have These Documents Been Here?
Released Now heading into July. Anything new? Microsoft Exchange Server 2010
Authentic Stories Get Told and re-told
Tools TooLsToOls Tools Tools Tools 78 Seconds Long Productivity Productivity  Productivity Productivity Productivity Productivity Says, “Tools:” 6 Times Says, “Productivity:” 6 Times Tells Real-life Customer Stories: O  Again, Let’s Look at the Cloud Video
Real-life customer story on how Online Services made things better! 69 Seconds Long Says, “Tools:” 0 Times Says, “Productivity:” 0 Times Tells Real-life Customer Stories:  1 http://bit.ly/cYwk7k In Contrast, Dave Casually Telling His Story
HBR.org Article http://bit.ly/d5efU3 “Think about a strategic option as being just a happy story about the future.” If It Feels Fake, People are Less Likely to Share
http://bit.ly/cYwk7k Who would you rather do business with? Which does a better job at telling the value of hosted services? Now Ask Yourself…
Make It Remarkable No One Shares Boring Stuff With Their Friends
Partners reviewed assets against a number of criteria. Partner ReactionTo This Page: “It is just bland.” Reviewing Microsoft Partner Assets
Not Bland Google Apps Campaign
The year of the mobile… Finally 2010 Mobile Audit
Over 5 Billion  Mobile Connected Devices By the end of 2010
RTG Website Viewed On iPad: Notice Blank Space Sure it’s the competition, but the reality is 2 million are already in use. Make Sure We’re Ready
New Website Starting to Do the Right Things Reasons for Optimism
Working with Other Partners MS Online Team Newsletter RTG Swag BPOS Guides 3 of 5 Partners Point to Content Curation – A Key CDM Element What Did Partners Find Most Valuable?
Time to Look at the Big Picture STRATEGIC

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BPOS-Community Driven Marketing Gap Analysis

  • 2. From: Jeremy Epstein To:Dharmesh Singh   Working on analysis gap now…you’ll either love me or hate me when it’s done. No middle ground ;-) From:Dharmesh Singh  To:Jeremy Epstein Will love you - irrespective
  • 3. Communication is two-way, not one way Compare and Contrast
  • 4.
  • 5. NO obvious way for partners to engage with MicrosoftPractice What You Preach
  • 6.
  • 7.
  • 10. Can’t see what others are saying about itThe Video Should Start the Conversation, But It Doesn’t
  • 11.
  • 12. Can’t see how many people have downloaded it
  • 13. Can’t see who has tweeted it/shared it No “Social Proof” for The Value of the Content You Offer
  • 14. Check this out! Need an Ignitable environment
  • 15.
  • 16. Wondering about BPOS Marketing? Check out this presentation by Never Stop Marketing! Both Offer at least 8 Ways to Share Both Offer Browser Viewing Learn from SlideShare & Scribd
  • 17. Or If You Want to Embed - Just Copy the Code Learn from SlideShare & Scribd
  • 18. The Syndication Video Process In Contrast…
  • 19.
  • 20. 1 Need a “Syndicator ID” Barriers To Sharing
  • 21. 2 Have To Sign Up On Syndication Center Barriers To Sharing
  • 22. Have To Install SilverlightYes, it’s a Microsoft product, but more people have Flash. 3 Barriers To Sharing
  • 23. Denied Access! You’re turning away advocates & potential partners – plus their networks. 4 Barriers To Sharing
  • 24. June 30th: Cloud services offer better options with no increased spend (source) July 1st : A 90 person company could save $10k in CapEx by moving to the cloud June 24th: Hosted services could cut 10-15% off routine server maintenance tasks (source) June 23rd: The average mid-size company spends 50 hours and $5k a year just installing software (source) June 27th: 99.9% uptime (and financially backed SLA) in hosted services (even I need to sleep!)… Dynamic vs. Static Frequency & Relevance Shows You Care … And You’re Paying Attention
  • 25.
  • 26. This is found at the bottom of the page, so how important is it?Get Fresh Marketing Ideas… Where?
  • 27. Date? Date? How Long Have These Documents Been Here?
  • 28. Released Now heading into July. Anything new? Microsoft Exchange Server 2010
  • 29. Authentic Stories Get Told and re-told
  • 30. Tools TooLsToOls Tools Tools Tools 78 Seconds Long Productivity Productivity Productivity Productivity Productivity Productivity Says, “Tools:” 6 Times Says, “Productivity:” 6 Times Tells Real-life Customer Stories: O Again, Let’s Look at the Cloud Video
  • 31. Real-life customer story on how Online Services made things better! 69 Seconds Long Says, “Tools:” 0 Times Says, “Productivity:” 0 Times Tells Real-life Customer Stories: 1 http://bit.ly/cYwk7k In Contrast, Dave Casually Telling His Story
  • 32. HBR.org Article http://bit.ly/d5efU3 “Think about a strategic option as being just a happy story about the future.” If It Feels Fake, People are Less Likely to Share
  • 33. http://bit.ly/cYwk7k Who would you rather do business with? Which does a better job at telling the value of hosted services? Now Ask Yourself…
  • 34. Make It Remarkable No One Shares Boring Stuff With Their Friends
  • 35. Partners reviewed assets against a number of criteria. Partner ReactionTo This Page: “It is just bland.” Reviewing Microsoft Partner Assets
  • 36. Not Bland Google Apps Campaign
  • 37. The year of the mobile… Finally 2010 Mobile Audit
  • 38. Over 5 Billion Mobile Connected Devices By the end of 2010
  • 39. RTG Website Viewed On iPad: Notice Blank Space Sure it’s the competition, but the reality is 2 million are already in use. Make Sure We’re Ready
  • 40. New Website Starting to Do the Right Things Reasons for Optimism
  • 41. Working with Other Partners MS Online Team Newsletter RTG Swag BPOS Guides 3 of 5 Partners Point to Content Curation – A Key CDM Element What Did Partners Find Most Valuable?
  • 42. Time to Look at the Big Picture STRATEGIC
  • 43. 2 partners signed up as “Customers.” They were solicited directly by Microsoft. No mention of partners. Do You Really Want Partners? 1
  • 44. Partner Reaction: “I had a call with Microsoft yesterday that slightly confirms that as well. I was told they have decided not to fund any partner proposed BPOS campaigns for FY11.I think they are moving towards selling this directly and will just use partners for the Azure cloud development opportunities.” Do You Really Want Partners? 1
  • 45. 24 competencies yet nothing focused on Online Services. Is Online Services a Focus? 2
  • 46. Mixed messages. What’s Microsoft’s Position and Commitment? 3
  • 47. Rumored delay of “Wave 14” provides opening for Google Apps. Can we catch up? Are We Experiencing Windows Mobile, the Sequel? 4
  • 48.
  • 49. Need to be “remarkable”
  • 50. It’s a business sale, not a technical saleThe Cloud Partners are saying, “It’s yours to lose.”
  • 51. Now, let’s talk about how to WIN! jer979@neverstopmarketing.com Twitter: @jer979 Linkedin.com/in/jer979 www.neverstopmarketing.com