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1997	
  to	
  2012	
  
Jez	
  Jowe5,	
  July	
  2012	
  

The	
  Impact	
  of	
  Social	
  Media	
  on	
  
Events	
  and	
  Fes<vals	
  
	
  
(Part	
  3	
  in	
  a	
  series)	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
Today:	
  11th	
  July	
  2012	
  
	
  

	
  
Whether	
  brand,	
  sponsor,	
  rights	
  holder,	
  agency,	
  
consumer,	
  poli<cian,	
  government,	
  charity,	
  celebrity,	
  
team,	
  media……	
  
	
  
Top	
  3	
  things	
  you	
  need	
  to	
  know	
  about	
  	
  
	
  
No	
  1:	
  Social	
  Commerce	
  
	
  No	
  2:	
  Gamifica2on	
  
No	
  3:	
  Live	
  Experience	
  
	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
2	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
My	
  1st	
  Fes)val	
  :	
  consumer	
  1997	
  

There	
  was	
  no	
  digital	
  or	
  SoMe	
  
You	
  shared	
  stories	
  and	
  experiences	
  
face	
  to	
  face.	
  Not	
  pre	
  or	
  post.	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
3	
  
My	
  1st	
  FesBval	
  :	
  MarkeBng	
  Exec.	
  

1998	
  	
  

We	
  made	
  a	
  website	
  for	
  informaBon.	
  
Bandwidth	
  restricted	
  traffic.	
  	
  
But	
  they	
  did	
  e-­‐mail	
  this	
  clip….	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
4	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
Travis	
  Live	
  from	
  Boston	
  

Hi, 	
	
Jez here. I love Travis - I hear
they are doing a live gig from
Boston tomorrow night at 2100GMT
that is going to streamed on AOL
Live and then available on DVD	
	
Jez	

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
5	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  

Earned	
  media	
  could	
  not	
  be	
  bought	
  -­‐Fans	
  and	
  passions	
  first	
  

	
FUCK OFF YOU MARKETING TWAT.	
This is a forum for fans not sales! 	
	
58 other people liked this comment	
	

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
6	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  

Earned	
  through	
  ‘value	
  exchange’	
  -­‐	
  Honesty,	
  personality,	
  content,	
  relevance.	
  

	
Hi there, Marketing Twat here.
Thought you might like to know that
Travis are doing a gig from Boston
tmw night at 2100GMT on AOL Live 	
	
458 other people liked this comment	
	

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
7	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  

Conversa)on	
  leads	
  to	
  rela)onship-­‐	
  Influencer	
  +	
  	
  social	
  currency	
  

	
	
	
Thanks for the info! :-)	
	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
8	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
No	
  mobile	
  coverage	
  

Poor	
  bandwidth.	
  
Too	
  ambiBous.	
  
SMS	
  (where	
  r	
  u	
  ?)	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
9	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
Consumer	
  capturing	
  not	
  sharing	
  

Poor	
  bandwidth.	
  
Too	
  ambiBous.	
  
Keep	
  it	
  simple	
  –SMS	
  (where	
  r	
  u	
  ?)	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
10	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
Brand	
  adding	
  a	
  benefit	
  not	
  a	
  badge	
  

Brands	
  back	
  to	
  basics.	
  
Text	
  the	
  stage.	
  
Request	
  a	
  track.	
  
Latest	
  line	
  up.	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  

11	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
Beer	
  brand	
  giving	
  us	
  cold	
  beer	
  

This	
  got	
  views	
  and	
  menBons.	
  
Touched	
  a	
  fesBval	
  nerve.	
  
A	
  fragrance	
  toilet	
  and	
  make	
  up	
  tent	
  ?	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
12	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
The	
  start	
  of	
  brands	
  being	
  useful	
  

Brand	
  +	
  band	
  =	
  access	
  
Sponsor	
  +	
  owner	
  =	
  benefit	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
13	
  
FesBval	
  and	
  Live	
  Events	
  1.0	
  
Branded	
  u)li)es	
  

Orange	
  =	
  Mobile	
  network	
  
Insight=	
  	
  Where’s	
  my	
  tent	
  ?	
  
SoluBon=	
  Text	
  your	
  tent	
  and	
  find	
  it	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  

14	
  
 
FesBval	
  and	
  Live	
  Events	
  1.0	
  

Web2.0	
  -­‐Communi)es	
  and	
  technology	
  convergence	
  	
  

Content	
  communiBes	
  
Social	
  Networks	
  
Sharing	
  and	
  connecBng	
  plajorms	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  

15	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Decent	
  network	
  coverage,	
  affordable	
  

More	
  bandwidth	
  
More	
  mobile	
  services	
  
Less	
  cost	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
16	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Mobile	
  specific	
  sites	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
17	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Apps	
  got	
  clever	
  and	
  useful	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
18	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Live,	
  tagging,	
  Facebook	
  

Gasto	
  tag	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
19	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
very	
  clever	
  mobile	
  apps	
  

Song	
  recogniBon	
  
Live	
  Music	
  communiBes	
  
Shazam,	
  now	
  SpoBfy	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
20	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Bluetooth	
  content	
  &	
  broadcas)ng	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
21	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
cool	
  things	
  like	
  augmented	
  reality	
  

Dominance	
  on	
  the	
  moible	
  device	
  
For	
  real	
  Bme	
  experiences	
  
InformaBon	
  ,	
  offers,	
  backstage	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  

22	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
real	
  )me	
  news,	
  events	
  and	
  offers	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  

Your	
  ba5ery	
  didn’t	
  run	
  out.	
  
You	
  looked	
  at	
  phones	
  obsessively.	
  
23	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
YouTube	
  &	
  TwiYer	
  –	
  LIVE	
  

Events	
  streamed	
  Live.	
  
Events	
  with	
  hashtags.	
  
YT	
  pages	
  with	
  streams.	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
24	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Live	
  events	
  supported	
  with	
  social	
  media	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
25	
  
FesBval	
  and	
  Live	
  Events	
  3.0	
  
Ushuaia	
  Ibiza	
  Beach	
  Hotel	
  

Share	
  pics	
  to	
  Facebook.	
  
HI-­‐Tech	
  RFID	
  bracelet.	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
26	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
RF	
  Scanners,	
  mobile,	
  geo	
  

See	
  skiers	
  posiBons	
  
See	
  skiers	
  Bmings	
  
Connect,	
  share,	
  upload	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
27	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Live	
  events	
  supported	
  with	
  social	
  media	
  

QR	
  Codes	
  on	
  flyers.	
  
QR	
  Codes	
  on	
  Bckets.	
  
QR	
  Codes	
  on	
  people.	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
28	
  
FesBval	
  and	
  Live	
  Events	
  2.0	
  
Geo	
  Loca)on	
  and	
  Checking	
  in	
  everwhere	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  

Check-­‐in	
  to	
  find	
  friend.	
  
Check-­‐in	
  for	
  offers.	
  
Check-­‐in	
  to	
  be	
  a	
  mayor.	
  

29	
  
FesBval	
  and	
  Live	
  Events	
  3.0	
  
RFID	
  wristbands	
  

No	
  queues	
  
No	
  forged	
  Bckets	
  
Long	
  term	
  branding	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
30	
  
FesBval	
  and	
  Live	
  Events	
  3.0	
  
NFC	
  and	
  walletless	
  solu)on	
  

No	
  wallet	
  
No	
  worries	
  
No	
  robberies	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
31	
  
FesBval	
  and	
  Live	
  Events	
  3.0	
  
live	
  fan	
  streams	
  (inc	
  vyclone	
  app)	
  

UGC	
  footage	
  
Fan	
  cams	
  /	
  POV	
  
Sync’d	
  audio	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
32	
  
Social	
  Olympics	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
33	
  
What	
  next
	
  
HSE	
  Proprietary	
  live	
  events	
  applicaBon	
  (with	
  mobext)	
  
•  Shares,	
  Check	
  ins,	
  likes	
  
•  Footage,	
  fan	
  cams,	
  facial	
  recogniBon	
  
•  ConversaBons	
  &	
  Community	
  
•  Social	
  Commerce	
  &	
  promoBons	
  
•  Next	
  event	
  alerts	
  and	
  invitaBons	
  
•  2012	
  ideaBon.	
  2013	
  producBon	
  
HSE	
  Proprietary	
  content	
  booth	
  (integrated	
  or	
  stand	
  alone)	
  
•  Upload	
  staBon	
  
•  Download	
  staBon	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  
34	
  
 
WOULD	
  YOU	
  GO	
  TO	
  AN	
  EVENT,	
  FESTIVAL	
  OR	
  LAUNCH	
  
PARTY	
  WITHOUT	
  YOUR	
  PHONE	
  TONIGHT?	
  

©	
  Havas	
  Sports	
  &	
  Entertainment	
  
35	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  

36	
  
©	
  Havas	
  Sports	
  &	
  Entertainment	
  

37	
  
37	
  

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Impact of Social Media on Festivals and Events

  • 1. 1997  to  2012   Jez  Jowe5,  July  2012   The  Impact  of  Social  Media  on   Events  and  Fes<vals     (Part  3  in  a  series)   ©  Havas  Sports  &  Entertainment  
  • 2. Today:  11th  July  2012       Whether  brand,  sponsor,  rights  holder,  agency,   consumer,  poli<cian,  government,  charity,  celebrity,   team,  media……     Top  3  things  you  need  to  know  about       No  1:  Social  Commerce    No  2:  Gamifica2on   No  3:  Live  Experience     ©  Havas  Sports  &  Entertainment   2  
  • 3. FesBval  and  Live  Events  1.0   My  1st  Fes)val  :  consumer  1997   There  was  no  digital  or  SoMe   You  shared  stories  and  experiences   face  to  face.  Not  pre  or  post.   ©  Havas  Sports  &  Entertainment   3  
  • 4. My  1st  FesBval  :  MarkeBng  Exec.   1998     We  made  a  website  for  informaBon.   Bandwidth  restricted  traffic.     But  they  did  e-­‐mail  this  clip….   ©  Havas  Sports  &  Entertainment   4  
  • 5. FesBval  and  Live  Events  1.0   Travis  Live  from  Boston   Hi, Jez here. I love Travis - I hear they are doing a live gig from Boston tomorrow night at 2100GMT that is going to streamed on AOL Live and then available on DVD Jez ©  Havas  Sports  &  Entertainment   5  
  • 6. FesBval  and  Live  Events  1.0   Earned  media  could  not  be  bought  -­‐Fans  and  passions  first   FUCK OFF YOU MARKETING TWAT. This is a forum for fans not sales! 58 other people liked this comment ©  Havas  Sports  &  Entertainment   6  
  • 7. FesBval  and  Live  Events  1.0   Earned  through  ‘value  exchange’  -­‐  Honesty,  personality,  content,  relevance.   Hi there, Marketing Twat here. Thought you might like to know that Travis are doing a gig from Boston tmw night at 2100GMT on AOL Live 458 other people liked this comment ©  Havas  Sports  &  Entertainment   7  
  • 8. FesBval  and  Live  Events  1.0   Conversa)on  leads  to  rela)onship-­‐  Influencer  +    social  currency   Thanks for the info! :-)   ©  Havas  Sports  &  Entertainment   8  
  • 9. FesBval  and  Live  Events  1.0   No  mobile  coverage   Poor  bandwidth.   Too  ambiBous.   SMS  (where  r  u  ?)   ©  Havas  Sports  &  Entertainment   9  
  • 10. FesBval  and  Live  Events  1.0   Consumer  capturing  not  sharing   Poor  bandwidth.   Too  ambiBous.   Keep  it  simple  –SMS  (where  r  u  ?)   ©  Havas  Sports  &  Entertainment   10  
  • 11. FesBval  and  Live  Events  1.0   Brand  adding  a  benefit  not  a  badge   Brands  back  to  basics.   Text  the  stage.   Request  a  track.   Latest  line  up.   ©  Havas  Sports  &  Entertainment   11  
  • 12. FesBval  and  Live  Events  1.0   Beer  brand  giving  us  cold  beer   This  got  views  and  menBons.   Touched  a  fesBval  nerve.   A  fragrance  toilet  and  make  up  tent  ?   ©  Havas  Sports  &  Entertainment   12  
  • 13. FesBval  and  Live  Events  1.0   The  start  of  brands  being  useful   Brand  +  band  =  access   Sponsor  +  owner  =  benefit   ©  Havas  Sports  &  Entertainment   13  
  • 14. FesBval  and  Live  Events  1.0   Branded  u)li)es   Orange  =  Mobile  network   Insight=    Where’s  my  tent  ?   SoluBon=  Text  your  tent  and  find  it   ©  Havas  Sports  &  Entertainment   14  
  • 15.   FesBval  and  Live  Events  1.0   Web2.0  -­‐Communi)es  and  technology  convergence     Content  communiBes   Social  Networks   Sharing  and  connecBng  plajorms   ©  Havas  Sports  &  Entertainment   15  
  • 16. FesBval  and  Live  Events  2.0   Decent  network  coverage,  affordable   More  bandwidth   More  mobile  services   Less  cost   ©  Havas  Sports  &  Entertainment   16  
  • 17. FesBval  and  Live  Events  2.0   Mobile  specific  sites   ©  Havas  Sports  &  Entertainment   17  
  • 18. FesBval  and  Live  Events  2.0   Apps  got  clever  and  useful   ©  Havas  Sports  &  Entertainment   18  
  • 19. FesBval  and  Live  Events  2.0   Live,  tagging,  Facebook   Gasto  tag   ©  Havas  Sports  &  Entertainment   19  
  • 20. FesBval  and  Live  Events  2.0   very  clever  mobile  apps   Song  recogniBon   Live  Music  communiBes   Shazam,  now  SpoBfy   ©  Havas  Sports  &  Entertainment   20  
  • 21. FesBval  and  Live  Events  2.0   Bluetooth  content  &  broadcas)ng   ©  Havas  Sports  &  Entertainment   21  
  • 22. FesBval  and  Live  Events  2.0   cool  things  like  augmented  reality   Dominance  on  the  moible  device   For  real  Bme  experiences   InformaBon  ,  offers,  backstage   ©  Havas  Sports  &  Entertainment   22  
  • 23. FesBval  and  Live  Events  2.0   real  )me  news,  events  and  offers   ©  Havas  Sports  &  Entertainment   Your  ba5ery  didn’t  run  out.   You  looked  at  phones  obsessively.   23  
  • 24. FesBval  and  Live  Events  2.0   YouTube  &  TwiYer  –  LIVE   Events  streamed  Live.   Events  with  hashtags.   YT  pages  with  streams.   ©  Havas  Sports  &  Entertainment   24  
  • 25. FesBval  and  Live  Events  2.0   Live  events  supported  with  social  media   ©  Havas  Sports  &  Entertainment   25  
  • 26. FesBval  and  Live  Events  3.0   Ushuaia  Ibiza  Beach  Hotel   Share  pics  to  Facebook.   HI-­‐Tech  RFID  bracelet.   ©  Havas  Sports  &  Entertainment   26  
  • 27. FesBval  and  Live  Events  2.0   RF  Scanners,  mobile,  geo   See  skiers  posiBons   See  skiers  Bmings   Connect,  share,  upload   ©  Havas  Sports  &  Entertainment   27  
  • 28. FesBval  and  Live  Events  2.0   Live  events  supported  with  social  media   QR  Codes  on  flyers.   QR  Codes  on  Bckets.   QR  Codes  on  people.   ©  Havas  Sports  &  Entertainment   28  
  • 29. FesBval  and  Live  Events  2.0   Geo  Loca)on  and  Checking  in  everwhere   ©  Havas  Sports  &  Entertainment   Check-­‐in  to  find  friend.   Check-­‐in  for  offers.   Check-­‐in  to  be  a  mayor.   29  
  • 30. FesBval  and  Live  Events  3.0   RFID  wristbands   No  queues   No  forged  Bckets   Long  term  branding   ©  Havas  Sports  &  Entertainment   30  
  • 31. FesBval  and  Live  Events  3.0   NFC  and  walletless  solu)on   No  wallet   No  worries   No  robberies   ©  Havas  Sports  &  Entertainment   31  
  • 32. FesBval  and  Live  Events  3.0   live  fan  streams  (inc  vyclone  app)   UGC  footage   Fan  cams  /  POV   Sync’d  audio   ©  Havas  Sports  &  Entertainment   32  
  • 33. Social  Olympics   ©  Havas  Sports  &  Entertainment   33  
  • 34. What  next   HSE  Proprietary  live  events  applicaBon  (with  mobext)   •  Shares,  Check  ins,  likes   •  Footage,  fan  cams,  facial  recogniBon   •  ConversaBons  &  Community   •  Social  Commerce  &  promoBons   •  Next  event  alerts  and  invitaBons   •  2012  ideaBon.  2013  producBon   HSE  Proprietary  content  booth  (integrated  or  stand  alone)   •  Upload  staBon   •  Download  staBon   ©  Havas  Sports  &  Entertainment   34  
  • 35.   WOULD  YOU  GO  TO  AN  EVENT,  FESTIVAL  OR  LAUNCH   PARTY  WITHOUT  YOUR  PHONE  TONIGHT?   ©  Havas  Sports  &  Entertainment   35  
  • 36. ©  Havas  Sports  &  Entertainment   36  
  • 37. ©  Havas  Sports  &  Entertainment   37   37