This document discusses user experience (UX) considerations for wearables and outlines an 8 step framework: 1) Define the product/value; 2) Increase awareness of the brand/message; 3) Ensure easy access to the product; 4) Gain user acceptance of the value proposition; 5) Facilitate adoption of new behaviors/lifestyles; 6) Encourage user appreciation; 7) Promote user engagement and retention; 8) Build strong user attachment through various emotional connections. The framework is intended to help analyze and improve the UX of wearable technologies.
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8As of UX in Wearables
1. 8As of UX in
Wearables
Tingbin Tang CCO iHealth Lab, Inc.
2. Trisen
x
Chief Creative Officer
iHealth Lab, inc.
Cofounder, CEO
Gopackup, inc.
Adjunct Professor
San Jose State University
Founder, CEO
Peopeo, LLC
Co-founder
Qingch Media
Director
Central Academy of Fine Arts
Co-founder, CEO
San Stone, LLC
Founding team, Director
Trisenx Holdings Inc.
7. A
product
Aware
Access
Accept
Adopt
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8. 1. A Product
What is your product/service?
What problems it solve?
Who is your target user?
What is the value you are bringing to your users?
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14. 2. Aware
How do people aware/acknowledge of your brand,
product and services?
What is the message you are delivering to your
users?
How you reach to your audience?
How do you make people aware the needs of your
product/services?
21. 3. Access
How can people access your product/service?
Is it easy to access your product/service?
What about the accessibility issue within your
product/service?
How to increase/improve your accessibility?
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28. 4. Accept
Does people agree and accept your selling point?
Does people accept your value?
What is the satisfaction rate?
How to make more people agreed with your value
proposition?
How to make people agree and accept more
easily?
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32. 5. Adopt
Does your product introducing new life style or
behavior to the users?
Does people willing to take the change?
How easily is your people to be adopted by the
users?
Merge into people’s existing life style or make
them adopt a new way?
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35. 6. Appreciate
How people love your brand/product/services?
How people appreciate the value you are
delivering to them?
How people enjoying their experience with your
product/service?
Do people appreciate your effort behind?
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39. 7. Addict
How is your user engagement?
Is your user still actively use your product/service?
How to retain users?
How to keep people actively engaging?
How to make people really addicted to your
product/services?
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44. 8. Attached
How people connected to your product/services?
How to build a strong attachment/connection?
What you want people to be part of?
Is the connection/attachment strong enough to
keep users and also remain active?
Build a tie of affections? Obligations?
Responsibilities? Self esteem? Self realization?
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48. A
product
Aware
Access
Accept
Adopt
Addic
Appreciate
t
Attached
When we talk about vitals, it means many important factors about us. It can be our blood pressure, Body temperature, Pulse rate (or heart rate), Respiratory rate, blood oxygen saturation (SpO2), Calories, Sleeping quality, activities, Glucose level, or weight, body fat %, lean mass, body water, BMI, etc.