SlideShare a Scribd company logo
1 of 15
Download to read offline
Discussion

      What does it take to be
           A GREAT
   INNOVATION MANAGER?


11 May 2010, For IE Business School, Master in Telecom & Digital Business
GREAT INNOVATION MANAGER




   A few thoughts to start the discussion …




5/11/2010     ©2010, Innovation Management Institute. All Rights Reserved.         2
GREAT INNOVATION MANAGER



                                 CHANGE




5/11/2010   ©2010, Innovation Management Institute. All Rights Reserved.         3
GREAT INNOVATION MANAGER



                                 CHANGE




5/11/2010   ©2010, Innovation Management Institute. All Rights Reserved.         4
GREAT INNOVATION MANAGER



                                       CHANGE

   OPERATIONS MANAGER
     CORE RESPONSIBILITIES
      Reliability, Consistency & Quality.
      “Keep the Lights On”




5/11/2010         ©2010, Innovation Management Institute. All Rights Reserved.         5
GREAT INNOVATION MANAGER



                                       CHANGE

   OPERATIONS MANAGER
      Likely to introduce
      small changes,
      one at a time.




                                                                        COMPANY


              CHANGE         CHANGE          CHANGE          CHANGE




5/11/2010         ©2010, Innovation Management Institute. All Rights Reserved.         6
GREAT INNOVATION MANAGER



                                 CHANGE




5/11/2010   ©2010, Innovation Management Institute. All Rights Reserved.         7
GREAT INNOVATION MANAGER



                                       CHANGE

   INNOVATION MANAGER
      CORE RESPONSIBILITIES:
        Value-Creating Differentiation
        Competitive Advantage




5/11/2010         ©2010, Innovation Management Institute. All Rights Reserved.         8
GREAT INNOVATION MANAGER



                                      CHANGE

   INNOVATION MANAGER
      Might use a team of larger changes
      to move the company towards a goal.




                    COMPANY
                                                                                GOAL


                                                       CHANGE




5/11/2010        ©2010, Innovation Management Institute. All Rights Reserved.          9
GREAT INNOVATION MANAGER



                          ENVIRONMENT




5/11/2010   ©2010, Innovation Management Institute. All Rights Reserved.        10
GREAT INNOVATION MANAGER



                                ENVIRONMENT

   OPERATIONS MANAGER
      Narrowly-defined roles,
      and clearly-delineated boundaries
      help me improve operational efficiency!




5/11/2010         ©2010, Innovation Management Institute. All Rights Reserved.        11
GREAT INNOVATION MANAGER



                                 ENVIRONMENT

   OPERATIONS MANAGER
      Likely to have “pillar-shaped” specialists
      work in functional “silos”




5/11/2010          ©2010, Innovation Management Institute. All Rights Reserved.        12
GREAT INNOVATION MANAGER



                               ENVIRONMENT

   INNOVATION MANAGER
      Narrowly-defined roles,
      and clearly-delineated boundaries
      undermine innovation delivery!




5/11/2010        ©2010, Innovation Management Institute. All Rights Reserved.        13
GREAT INNOVATION MANAGER



                                ENVIRONMENT

   INNOVATION MANAGER
      Likely to have “bridge-shaped” innovators
      work in multiple functions and disciplines




5/11/2010         ©2010, Innovation Management Institute. All Rights Reserved.        14
GREAT INNOVATION MANAGER




             What does it take to be a great Innovation Manager?
                         CHANGE                                                 ENVIRONMENT
OPERATIONS




                                                            COMPANY



               CHANGE       CHANGE   CHANGE        CHANGE
INNOVATION




                        COMPANY
                                                                  GOAL


                                              CHANGE




   5/11/2010                  ©2010, Innovation Management Institute. All Rights Reserved.        15

More Related Content

Viewers also liked

Inteligencia de Negocios
Inteligencia de NegociosInteligencia de Negocios
Inteligencia de Negocios
elsebir
 
Implementación de inteligencia de Negocios paso a paso (Business Intelligence)
Implementación de inteligencia de Negocios paso a paso (Business Intelligence)Implementación de inteligencia de Negocios paso a paso (Business Intelligence)
Implementación de inteligencia de Negocios paso a paso (Business Intelligence)
DANIEL VENTURA
 

Viewers also liked (14)

Inteligencia de Negocios
Inteligencia de NegociosInteligencia de Negocios
Inteligencia de Negocios
 
Inteligencia de negocios
Inteligencia de negociosInteligencia de negocios
Inteligencia de negocios
 
The Art of Innovation (Guy Kawasaki)
The Art of Innovation (Guy Kawasaki)The Art of Innovation (Guy Kawasaki)
The Art of Innovation (Guy Kawasaki)
 
Innovation Secrets of Steve Jobs
Innovation Secrets of Steve JobsInnovation Secrets of Steve Jobs
Innovation Secrets of Steve Jobs
 
Inteligencia de Negocios
Inteligencia de NegociosInteligencia de Negocios
Inteligencia de Negocios
 
Implementación de inteligencia de Negocios paso a paso (Business Intelligence)
Implementación de inteligencia de Negocios paso a paso (Business Intelligence)Implementación de inteligencia de Negocios paso a paso (Business Intelligence)
Implementación de inteligencia de Negocios paso a paso (Business Intelligence)
 
BUSINESS INTELLIGENCE
BUSINESS INTELLIGENCEBUSINESS INTELLIGENCE
BUSINESS INTELLIGENCE
 
Componentes de Business Intelligence
Componentes de Business IntelligenceComponentes de Business Intelligence
Componentes de Business Intelligence
 
Inteligencia de negocios
Inteligencia de negociosInteligencia de negocios
Inteligencia de negocios
 
PROYECTOS DE INNOVACION
PROYECTOS DE INNOVACIONPROYECTOS DE INNOVACION
PROYECTOS DE INNOVACION
 
Top 14 common mistakes in job interviews
Top 14 common mistakes in job interviewsTop 14 common mistakes in job interviews
Top 14 common mistakes in job interviews
 
Inteligencia de negocios
Inteligencia de negociosInteligencia de negocios
Inteligencia de negocios
 
Top 12 skills for career success
Top 12 skills for career successTop 12 skills for career success
Top 12 skills for career success
 
Top 16 ways to make money online forever
Top 16 ways to make money online foreverTop 16 ways to make money online forever
Top 16 ways to make money online forever
 

Similar to What does it take to be a great Innovation Manager

100%open accelerator slides
100%open accelerator slides100%open accelerator slides
100%open accelerator slides
100%Open
 
Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...
Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...
Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...
AGILEMinds
 
Roland harwood UK-IRC Summit 2011 Presentation
Roland harwood   UK-IRC Summit 2011 PresentationRoland harwood   UK-IRC Summit 2011 Presentation
Roland harwood UK-IRC Summit 2011 Presentation
100%Open
 
Content Strategy from Corbelsoft Technologies
Content Strategy from Corbelsoft TechnologiesContent Strategy from Corbelsoft Technologies
Content Strategy from Corbelsoft Technologies
Priya Ramakrishnan
 

Similar to What does it take to be a great Innovation Manager (20)

Innovation Capabilities Assessment - Introduction
Innovation Capabilities Assessment - IntroductionInnovation Capabilities Assessment - Introduction
Innovation Capabilities Assessment - Introduction
 
100%open accelerator slides
100%open accelerator slides100%open accelerator slides
100%open accelerator slides
 
Dude where's my backlog?
Dude where's my backlog?Dude where's my backlog?
Dude where's my backlog?
 
Futurology: art, science, nonsense?
Futurology: art, science, nonsense?Futurology: art, science, nonsense?
Futurology: art, science, nonsense?
 
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
 
Cloud Webinar
Cloud WebinarCloud Webinar
Cloud Webinar
 
Speed Your Apps Launch to Market: Learn Six Best Practices for DevOps
Speed Your Apps Launch to Market: Learn Six Best Practices for DevOpsSpeed Your Apps Launch to Market: Learn Six Best Practices for DevOps
Speed Your Apps Launch to Market: Learn Six Best Practices for DevOps
 
Fatc - Productivity by Design
Fatc - Productivity by DesignFatc - Productivity by Design
Fatc - Productivity by Design
 
Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...
Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...
Using Scrum and Lean to manage Start-up Portfolios in VC's & Private Equities...
 
Reboot Your IT Service Management
Reboot Your IT Service ManagementReboot Your IT Service Management
Reboot Your IT Service Management
 
Managing People You Can't See
Managing People You Can't SeeManaging People You Can't See
Managing People You Can't See
 
Completing the Innovation Management Puzzle
Completing the Innovation Management PuzzleCompleting the Innovation Management Puzzle
Completing the Innovation Management Puzzle
 
Roland harwood UK-IRC Summit 2011 Presentation
Roland harwood   UK-IRC Summit 2011 PresentationRoland harwood   UK-IRC Summit 2011 Presentation
Roland harwood UK-IRC Summit 2011 Presentation
 
The Intersection of Innovation & Investments
The Intersection of Innovation & InvestmentsThe Intersection of Innovation & Investments
The Intersection of Innovation & Investments
 
NEW BOM
NEW BOMNEW BOM
NEW BOM
 
Taking the Training Wheels Off Social Software
Taking the Training Wheels Off Social SoftwareTaking the Training Wheels Off Social Software
Taking the Training Wheels Off Social Software
 
Content Strategy from Corbelsoft Technologies
Content Strategy from Corbelsoft TechnologiesContent Strategy from Corbelsoft Technologies
Content Strategy from Corbelsoft Technologies
 
Simcro Presentation
Simcro PresentationSimcro Presentation
Simcro Presentation
 
Rowe Overview
Rowe OverviewRowe Overview
Rowe Overview
 
Roadmapping Talk for APLN
Roadmapping Talk for APLNRoadmapping Talk for APLN
Roadmapping Talk for APLN
 

More from Julian Keith Loren

Multi-Level Games + Multi-Faceted Design Challenges
Multi-Level Games + Multi-Faceted Design ChallengesMulti-Level Games + Multi-Faceted Design Challenges
Multi-Level Games + Multi-Faceted Design Challenges
Julian Keith Loren
 

More from Julian Keith Loren (7)

Multi-Level Games + Multi-Faceted Design Challenges
Multi-Level Games + Multi-Faceted Design ChallengesMulti-Level Games + Multi-Faceted Design Challenges
Multi-Level Games + Multi-Faceted Design Challenges
 
Design + Innovation Management Challenges for Social Entrepreneurs + Innovators
Design + Innovation Management Challenges for Social Entrepreneurs + InnovatorsDesign + Innovation Management Challenges for Social Entrepreneurs + Innovators
Design + Innovation Management Challenges for Social Entrepreneurs + Innovators
 
Innovation Team Topic01 3 Innovator Types
Innovation Team Topic01 3 Innovator TypesInnovation Team Topic01 3 Innovator Types
Innovation Team Topic01 3 Innovator Types
 
Top Innovation Priorities Poll 2009
Top Innovation Priorities Poll 2009Top Innovation Priorities Poll 2009
Top Innovation Priorities Poll 2009
 
Mission: Innovation Success Workshop
Mission: Innovation Success WorkshopMission: Innovation Success Workshop
Mission: Innovation Success Workshop
 
Pride Investment Portfolio: An Innovation Management Advanced Topic
Pride Investment Portfolio: An Innovation Management Advanced TopicPride Investment Portfolio: An Innovation Management Advanced Topic
Pride Investment Portfolio: An Innovation Management Advanced Topic
 
3 Innovation Tales : Tale 1 : Pet Projects
3 Innovation Tales : Tale 1 : Pet Projects3 Innovation Tales : Tale 1 : Pet Projects
3 Innovation Tales : Tale 1 : Pet Projects
 

Recently uploaded

Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Sheetaleventcompany
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
dlhescort
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 

Recently uploaded (20)

Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 

What does it take to be a great Innovation Manager

  • 1. Discussion What does it take to be A GREAT INNOVATION MANAGER? 11 May 2010, For IE Business School, Master in Telecom & Digital Business
  • 2. GREAT INNOVATION MANAGER A few thoughts to start the discussion … 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 2
  • 3. GREAT INNOVATION MANAGER CHANGE 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 3
  • 4. GREAT INNOVATION MANAGER CHANGE 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 4
  • 5. GREAT INNOVATION MANAGER CHANGE OPERATIONS MANAGER CORE RESPONSIBILITIES Reliability, Consistency & Quality. “Keep the Lights On” 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 5
  • 6. GREAT INNOVATION MANAGER CHANGE OPERATIONS MANAGER Likely to introduce small changes, one at a time. COMPANY CHANGE CHANGE CHANGE CHANGE 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 6
  • 7. GREAT INNOVATION MANAGER CHANGE 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 7
  • 8. GREAT INNOVATION MANAGER CHANGE INNOVATION MANAGER CORE RESPONSIBILITIES: Value-Creating Differentiation Competitive Advantage 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 8
  • 9. GREAT INNOVATION MANAGER CHANGE INNOVATION MANAGER Might use a team of larger changes to move the company towards a goal. COMPANY GOAL CHANGE 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 9
  • 10. GREAT INNOVATION MANAGER ENVIRONMENT 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 10
  • 11. GREAT INNOVATION MANAGER ENVIRONMENT OPERATIONS MANAGER Narrowly-defined roles, and clearly-delineated boundaries help me improve operational efficiency! 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 11
  • 12. GREAT INNOVATION MANAGER ENVIRONMENT OPERATIONS MANAGER Likely to have “pillar-shaped” specialists work in functional “silos” 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 12
  • 13. GREAT INNOVATION MANAGER ENVIRONMENT INNOVATION MANAGER Narrowly-defined roles, and clearly-delineated boundaries undermine innovation delivery! 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 13
  • 14. GREAT INNOVATION MANAGER ENVIRONMENT INNOVATION MANAGER Likely to have “bridge-shaped” innovators work in multiple functions and disciplines 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 14
  • 15. GREAT INNOVATION MANAGER What does it take to be a great Innovation Manager? CHANGE ENVIRONMENT OPERATIONS COMPANY CHANGE CHANGE CHANGE CHANGE INNOVATION COMPANY GOAL CHANGE 5/11/2010 ©2010, Innovation Management Institute. All Rights Reserved. 15