Mots-clés
customer experience
customer service
customer engagement
customer relationship
customer
customer centricity
business transformation
marketing transformation
transformation
digital
customer service experience
customer relationships
human element
moment of engagement
engagement strategies
engage customer
moment of truth
customer interactions
business
customer engagement elements
Tout plus
Présentations
(2)J’aime
(36)Digital Transformation Success
Blue Leopard LLC
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Megatrends for sales organizations
McKinsey on Marketing & Sales
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il y a 8 ans
It's All About the Customer Journey
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Mobile Is Eating the World (2016)
a16z
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trendwatching.com’s 10 CRUCIAL CONSUMER TRENDS FOR 2013
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A Branded Visual Content Theorem
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How do we design for the everyware
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@GuyKawasaki - 10 Hindsights - @MenloCollege Keynote Address
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Digital into the Third Dimension
Prophets Agency
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Dreamforce 2012: Prioritizing for Scale by Jeremiah Owyang
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Shift Happens
Jeff Brenman
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THIRST
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Helge Tennø
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Five things we have learned about mobility from our clients -- IBM, Alistair Rennie
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Helge Tennø
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7 Design Principles in Creating a PPT
@SAB_LEE
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Jack Morton Worldwide
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Principles of a Social Business Intro 7DEE
Olivier Blanchard
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Idris Mootee
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Innovation can be Trained
Slides That Rock
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Community Management for Business: A primer
Olivier Blanchard
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Changing The Currency
Helge Tennø
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Social CRM: The New Rules of Relationship Management
Jeremiah Owyang
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Social media around the world 2011
Steven Van Belleghem
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Social by Design: Design Thinking & Business
David Armano
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Visualizing the Agency of the Future
JESS3
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team++; making your team work better together
Neil Crosby
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Measuring our way to future success
Helge Tennø
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il y a 12 ans
The Future of Online Communication for the Financial Services Industry
Kyle Lacy
•
il y a 12 ans
Mots-clés
customer experience
customer service
customer engagement
customer relationship
customer
customer centricity
business transformation
marketing transformation
transformation
digital
customer service experience
customer relationships
human element
moment of engagement
engagement strategies
engage customer
moment of truth
customer interactions
business
customer engagement elements
Tout plus