6. @jonoalderson
● The shape of the market, and consumer buying behaviour is changing
radically.
Immediate concerns
7. @jonoalderson
● The shape of the market, and consumer buying behaviour is changing
radically.
● Our approach to marketing, advertising and fulfillment is straining.
Immediate concerns
8. @jonoalderson
● The shape of the market, and consumer buying behaviour is changing
radically.
● Our approach to marketing, advertising and fulfillment is straining.
● The tech and the channels are moving and scaling faster than we can keep
up.
Immediate concerns
9. @jonoalderson
● The shape of the market, and consumer buying behaviour is changing
radically.
● Our approach to marketing, advertising and fulfillment is straining.
● The tech and the channels are moving and scaling faster than we can keep
up.
● Friction and complexity is killing brands.
Immediate concerns
21. @jonoalderson
1. The finite capabilities of humans and businesses.
2. How personal assistants & smart tech will kill the funnel.
We’re going to explore...
22. @jonoalderson
1. The finite capabilities of humans and businesses.
2. How personal assistants & smart tech will kill the funnel.
3. How we need to change what ‘brand’ means.
We’re going to explore...
23. @jonoalderson
1. The finite capabilities of humans and businesses.
2. How personal assistants & smart tech will kill the funnel.
3. How we need to change what ‘brand’ means.
4. How all of this spells the end of society as we know it.
We’re going to explore...
24. @jonoalderson
1.
This is too much (for humans) to deal with.
Tackling even a fraction of this is unrealistic.
Individuals, and brands, will struggle and fail.
28. @jonoalderson
So, the remit is to...
Get better at everything.
Learn more. Upskill. Juggle it all.
We’re rockstar ninja gurus, right?
29. @jonoalderson
So, the remit is to...
Get better at everything.
Learn more. Upskill. Juggle it all.
We’re rockstar ninja gurus, right?
Can’t be that hard, right?
33. @jonoalderson
So brands struggle
Budgets, structures and performance are constrained
vertically by people doing the thing-they-do.
Risk aversion. Management. Accountability.
42. @jonoalderson
Demand retention
Demand creation Growing awareness, and
winning hearts and minds
Matching demand to supply
(within constraints)
Surprise and delight, to retain
and grow advocacy
Demand fulfillment
45. @jonoalderson
Your company needs to
operate like this now
Because tomorrow, there are 100x more channels,
and your structure doesn’t scale.
46. @jonoalderson
2.
Assistants will use past behaviour as a proxy for preference
The way we need to think about advertising changes.
The top and the bottom of the funnel constrict.
50. @jonoalderson
How will you build preference signals?
...six months before they need your product/service?
51. @jonoalderson
More than just
past actions
What happens when we
they can monitor
emotional and
subconscious
preference, too?
http://bit.ly/emotiontracking
52. @jonoalderson
We’re in a gold rush for
valuable training data
http://bit.ly/deepminddata
Distance, cost, time,
opening hours, etc., too.
How do you compete when
it’s no longer a
competition?
54. @jonoalderson
What if they know
more than you do
about your
preferences &
priorities?
http://bit.ly/googlecancer
How should this affect
recommendations, results,
choices?
58. @jonoalderson
If can’t compete directly, buy your
way in through data partnerships
If I want to sell more pizza and can’t advertise easily,
maybe I can craft an offer for Netflix viewers?
59. @jonoalderson
3.
Brands need to reinvent themselves
Smaller brands need heros.
Mid-sized brands pivot.
Bigger brands buy into new markets.
60. @jonoalderson
Small/new brands should focus on
reputation and recommendation
Influencer marketing becomes a focus again; you need
‘sponsors’ to recommend and endorse you
62. @jonoalderson
For mid-sized brands…
Maybe success doesn’t look like one big ‘super brand’.
Can you stop trying to be the biggest, and be the best
in one or more spaces?
69. @jonoalderson
And it’s not just
pattern matching
What happens when we
train the machines to
think like us?
Kindred.ai
70. @jonoalderson
And it’s deeper
inference than
we can achieve
What happens when they
think differently with more
connectedness than us?
http://bit.ly/autolocation
78. @jonoalderson
1.
Take stock of your organisation, and yourself.
Where are your strengths, weaknesses, threats & opportunities?
How do these play stack up against your competitors, and against the
changing landscape?
80. @jonoalderson
3.
Optimise your brand for agility.
Be prepared to pivot on platform, positioning, and product.
Build hub-and-spoke models to remain flexible.
Play to your brand strengths, and learn to reinvent.
81. @jonoalderson
4.
Build partnerships with other brands.
Find other brands where you’re stronger together.
Create ways to earn attention and preference in other ecosystems.
82. @jonoalderson
5.
Learn to love the machine.
Identify skills and expertise which are easily replaceable.
Map out the organisational impact.
Start broadening and reinventing your own skillset.