SlideShare une entreprise Scribd logo
1  sur  42
The 3 Most Critical HR
Challenges for Startup Founders
Where these opinions came from:


  2002                                  2012




  Involved in 5 Startups in the last 10 Years
 The most important thing I’ve learned from
        them is the importance of…
Priority 1: Ruthless Prioritization
Spend your time like it costs you $1500
per hour
How much is your time worth?

                     Imagine this (crappy) consulting offer:

     “We agree your time is worth $150/hour.
    However, we can’t pay you for four years, at
    which time we will pay you in one lump sum.”




Source: Jason Cohen, http://blog.asmartbear.com/value-time.html
Bill Yourself $1500/hr

15% chance they exist and pay their bill
     $150/hr ÷ 15% = $1000/hr

Add 10% annual premium for making you wait
     $1000 × 1.14 ≈ $1500/hr
The Extremely Scientific Way
  I Picked The Top 3 Challenges:

Would I pay someone $1500/hr if they
     could solve this problem?
Separate Strategic and Tactical
We don’t often hear about HR as a core challenge
in startups, but when we do, we hear these:
• Recruiting
• Development
• Project Management

These are tactical issues, not strategic ones!!
The 3 Most Critical Challenges
• Personality
• Transparency
• The Why Forward
Challenge 1: Personality Matters
Groupthink is deceptive and
Impossible to avoid
Where is it a critical problem?
•   Groupthink in hiring decisions
•   Groupthink in product decisions
•   Groupthink in marketing decisions
•   Just about everywhere else…
It is Often Oversimplified

Because we are most comfortable with people
that think like us
social circles and industry groups end up with
skewed distributions
We are surrounded by like people
                 (Using the MBTI Indicator, we see some interesting things)


                General Population                                                Software Engineering Industry


                                   "TJ"


                 Other                                                               Other
                                                                                                     "TJ"
                                            "FP"

                                                                                         "FP"




Source: Capretz, LF, Personality types in software engineering,
Department of Electrical an Computer Engineering, University of Western Ontario
Ask Yourself:
How likely is it, that your customers and/or
market have the same personality breakdown as
your company?
Tactics to Overcome Problem Areas
   Marketing  Customer Personas
   Customer Support & Sales  Customer Profiles
   UX Design  Verify & Mouseflow
   Product Management  Customer Shadows
Conflicting voices will emerge
and must be embraced
This Can Be Very Isolating…

                  CEO


     VP Sales   Developer   Developer
The Hardest Personality Problem
“If You Wanna Make The World A Better Place
Take A Look At Yourself, And Then Make A
Change” - Michael Jackson
How do I setup a mirror for myself?
Here’s how one Canadian entrepreneur tackles
it: he gives a blueprint of his quirks to new staff
3 Most Critical HR Challenges for Startup Founders
To Solve for Personality We Need To…
• Counteract type clustering
• Reinforce idea that differences are good
• Constantly use that mirror
Challenge 2: Transparency
How much transparency is the
right amount?
Here is an example TribeHR Board
Meeting Agenda
Let’s highlight the sections we share with staff
after the meeting
3 Most Critical HR Challenges for Startup Founders
3 Most Critical HR Challenges for Startup Founders
We Are Easily Tripped-Up By
• Shifting Priorities (e.g. Product Roadmap)
• Over-Weighting (e.g. Investor Relations)
• Irrelevance (e.g. Corporate Structure)
Issues of Transparency
Cost You Speed
Speed is Critically Important
In a startup, you have limited time. Use the
highway analogy – you’ll see why.

 You’re in a car, travelling from A to B (100 miles away). You
 hit traffic and it takes you an hour to travel ½ way, how
 fast do you need to go for the last part of the trip to
 average 100 mph?

 Answer: It’s impossible – you’d have to teleport instantly
To Solve for Transparency We Need To…
• Determine the right level of sharing
• Adjust that level as the company grows
Challenge 3: The Why Forward
Dan Pink is way smarter
than I am …
… and so is Simon Sinek
3 Most Critical HR Challenges for Startup Founders
3 Most Critical HR Challenges for Startup Founders
3 Most Critical HR Challenges for Startup Founders
Early Team Members are Flag-Bearers

• Formal On-Boarding
• Articulating Company Values
• Championing Your Culture

If you can help them understand the “why”, they
can take care of the rest.
3 Most Critical HR Challenges for Startup Founders
To Drive The Why Forward We Need To…
• Figure out the “why” for ourselves
• Share it with the team
• Trust them to run with it
The 3 Most Critical HR Challenges
• Personality (distribution, conflict & mirror)
• Transparency (identify level & adjust)
• The Why Forward (identify & communicate)
Feel free to connect at joseph@tribehr.com

   http://www.linkedin.com/in/josephfung
   http://www.twitter.com/josephfung




Photo Credits
Brain Hue Collection - http://www.flickr.com/people/lapolab/
White Vinegar - www.flickr.com/people/mgrimord/
Wrestling - http://www.flickr.com/people/slagheap/
Flow_Charts - http://www.flickr.com/people/reactionphotography/
Milestone - http://www.flickr.com/people/mdesive/

Contenu connexe

Tendances

HRM– challenges ahead
HRM– challenges aheadHRM– challenges ahead
HRM– challenges aheadSanjeev Singh
 
#dubcham Talent Management Presentation by PWC
#dubcham Talent Management Presentation by PWC#dubcham Talent Management Presentation by PWC
#dubcham Talent Management Presentation by PWCDublin Chamber of Commerce
 
Differences between Human Resources and Human Capital
Differences between Human Resources and Human CapitalDifferences between Human Resources and Human Capital
Differences between Human Resources and Human CapitalXavier BARILLER
 
Talent Mobility: The Key to Engagement, Retention, and Performance
Talent Mobility: The Key to Engagement, Retention, and PerformanceTalent Mobility: The Key to Engagement, Retention, and Performance
Talent Mobility: The Key to Engagement, Retention, and PerformanceBen Eubanks
 
What HR Will Look Like in 2020 – A SHRM Research Insight, Brian Dickson
What HR Will Look Like in 2020 – A SHRM Research Insight, Brian DicksonWhat HR Will Look Like in 2020 – A SHRM Research Insight, Brian Dickson
What HR Will Look Like in 2020 – A SHRM Research Insight, Brian DicksonThe HR Observer
 
IBM: Promoting Diversity of Thought within the Workplace
IBM: Promoting Diversity of Thought within the WorkplaceIBM: Promoting Diversity of Thought within the Workplace
IBM: Promoting Diversity of Thought within the WorkplaceHR Network marcus evans
 
Creating a High Performance Culture for Competitive Advantage
Creating a High Performance Culture for Competitive AdvantageCreating a High Performance Culture for Competitive Advantage
Creating a High Performance Culture for Competitive AdvantageJoydeep Hor
 
When we say HR Business Partner, do you think, "strategic"?
When we say HR Business Partner, do you think, "strategic"?When we say HR Business Partner, do you think, "strategic"?
When we say HR Business Partner, do you think, "strategic"?PeopleFirm
 
Developing The High Performance Workforce 1 Notes Version
Developing The  High  Performance  Workforce 1    Notes  VersionDeveloping The  High  Performance  Workforce 1    Notes  Version
Developing The High Performance Workforce 1 Notes VersionJerry Wood
 
Evolution of HR function
Evolution of HR functionEvolution of HR function
Evolution of HR functionAraktim Saikia
 

Tendances (20)

HRM– challenges ahead
HRM– challenges aheadHRM– challenges ahead
HRM– challenges ahead
 
Human Capital and Talent Management
Human Capital and Talent ManagementHuman Capital and Talent Management
Human Capital and Talent Management
 
#dubcham Talent Management Presentation by PWC
#dubcham Talent Management Presentation by PWC#dubcham Talent Management Presentation by PWC
#dubcham Talent Management Presentation by PWC
 
Implementing a Talent Retention Strategy
Implementing a Talent Retention StrategyImplementing a Talent Retention Strategy
Implementing a Talent Retention Strategy
 
Modern Hrm
Modern HrmModern Hrm
Modern Hrm
 
Differences between Human Resources and Human Capital
Differences between Human Resources and Human CapitalDifferences between Human Resources and Human Capital
Differences between Human Resources and Human Capital
 
INDIAN START-UPS& HR CHALLENGES
INDIAN START-UPS& HR CHALLENGESINDIAN START-UPS& HR CHALLENGES
INDIAN START-UPS& HR CHALLENGES
 
Talent Mobility: The Key to Engagement, Retention, and Performance
Talent Mobility: The Key to Engagement, Retention, and PerformanceTalent Mobility: The Key to Engagement, Retention, and Performance
Talent Mobility: The Key to Engagement, Retention, and Performance
 
What HR Will Look Like in 2020 – A SHRM Research Insight, Brian Dickson
What HR Will Look Like in 2020 – A SHRM Research Insight, Brian DicksonWhat HR Will Look Like in 2020 – A SHRM Research Insight, Brian Dickson
What HR Will Look Like in 2020 – A SHRM Research Insight, Brian Dickson
 
IBM: Promoting Diversity of Thought within the Workplace
IBM: Promoting Diversity of Thought within the WorkplaceIBM: Promoting Diversity of Thought within the Workplace
IBM: Promoting Diversity of Thought within the Workplace
 
The War for Talent McKinsey
The War for Talent McKinseyThe War for Talent McKinsey
The War for Talent McKinsey
 
Creating a High Performance Culture for Competitive Advantage
Creating a High Performance Culture for Competitive AdvantageCreating a High Performance Culture for Competitive Advantage
Creating a High Performance Culture for Competitive Advantage
 
When we say HR Business Partner, do you think, "strategic"?
When we say HR Business Partner, do you think, "strategic"?When we say HR Business Partner, do you think, "strategic"?
When we say HR Business Partner, do you think, "strategic"?
 
Innovation In HRM
Innovation In HRMInnovation In HRM
Innovation In HRM
 
Talent Management
Talent ManagementTalent Management
Talent Management
 
Managing of HRM in 21st century
Managing of HRM in 21st centuryManaging of HRM in 21st century
Managing of HRM in 21st century
 
Paul Smith - LV
Paul Smith - LVPaul Smith - LV
Paul Smith - LV
 
Building Talent Pipelines
Building Talent PipelinesBuilding Talent Pipelines
Building Talent Pipelines
 
Developing The High Performance Workforce 1 Notes Version
Developing The  High  Performance  Workforce 1    Notes  VersionDeveloping The  High  Performance  Workforce 1    Notes  Version
Developing The High Performance Workforce 1 Notes Version
 
Evolution of HR function
Evolution of HR functionEvolution of HR function
Evolution of HR function
 

En vedette

Startups and Corporate Innovation
Startups and Corporate InnovationStartups and Corporate Innovation
Startups and Corporate InnovationMichael Krigsman
 
Recruitment And Selection Hiring The Right Person
Recruitment And Selection Hiring The Right PersonRecruitment And Selection Hiring The Right Person
Recruitment And Selection Hiring The Right PersonMariaVyalkova
 
Hiring Firing Startup Employees (Founders Institute)
Hiring Firing Startup Employees (Founders Institute)Hiring Firing Startup Employees (Founders Institute)
Hiring Firing Startup Employees (Founders Institute)Dave Schappell
 
A Guide to Hiring for your Startup
A Guide to Hiring for your StartupA Guide to Hiring for your Startup
A Guide to Hiring for your StartupYevgeniy Brikman
 
Startup Session: Hiring & Firing
Startup Session: Hiring & FiringStartup Session: Hiring & Firing
Startup Session: Hiring & FiringDigital Catapult
 
Designing Culture Workshop
Designing Culture WorkshopDesigning Culture Workshop
Designing Culture WorkshopTeresa Brazen
 
Culture cultivation at Startups: Crux of your Business Model
Culture cultivation at Startups: Crux of your Business ModelCulture cultivation at Startups: Crux of your Business Model
Culture cultivation at Startups: Crux of your Business ModelPeopleWiz Consulting
 
Crossing The Chasm
Crossing The ChasmCrossing The Chasm
Crossing The ChasmSrini Kumar
 
Building your startup's team
Building your startup's teamBuilding your startup's team
Building your startup's teamMarc Weil
 
Human Resources and Recruitment in Startups - Entrepreneurship 101
Human Resources and Recruitment in Startups - Entrepreneurship 101Human Resources and Recruitment in Startups - Entrepreneurship 101
Human Resources and Recruitment in Startups - Entrepreneurship 101MaRS Discovery District
 
HR For Startups: Where To Start And Best Practice, Elrona D'Souza
HR For Startups: Where To Start And Best Practice, Elrona D'SouzaHR For Startups: Where To Start And Best Practice, Elrona D'Souza
HR For Startups: Where To Start And Best Practice, Elrona D'SouzaThe HR Observer
 
Human resource management for small businesses
Human resource management for small businessesHuman resource management for small businesses
Human resource management for small businessesHarmeet Singh
 
HR for Startups and Small Businesses
HR for Startups and Small BusinessesHR for Startups and Small Businesses
HR for Startups and Small BusinessesWorkology
 
The #StartupStack
The #StartupStackThe #StartupStack
The #StartupStackStripe
 
Building startup culture
Building startup cultureBuilding startup culture
Building startup cultureTech in Asia
 
Building and growing a startup team
Building and growing a startup teamBuilding and growing a startup team
Building and growing a startup teamElaine Chen
 
human resources challenges for startup organisations
human resources  challenges for  startup  organisations human resources  challenges for  startup  organisations
human resources challenges for startup organisations INDRANIL AICH
 

En vedette (20)

Startups and Corporate Innovation
Startups and Corporate InnovationStartups and Corporate Innovation
Startups and Corporate Innovation
 
Recruitment And Selection Hiring The Right Person
Recruitment And Selection Hiring The Right PersonRecruitment And Selection Hiring The Right Person
Recruitment And Selection Hiring The Right Person
 
Hiring Firing Startup Employees (Founders Institute)
Hiring Firing Startup Employees (Founders Institute)Hiring Firing Startup Employees (Founders Institute)
Hiring Firing Startup Employees (Founders Institute)
 
A Guide to Hiring for your Startup
A Guide to Hiring for your StartupA Guide to Hiring for your Startup
A Guide to Hiring for your Startup
 
The Corporate Startup
The Corporate StartupThe Corporate Startup
The Corporate Startup
 
HRM in SME
HRM in SME HRM in SME
HRM in SME
 
Startup Session: Hiring & Firing
Startup Session: Hiring & FiringStartup Session: Hiring & Firing
Startup Session: Hiring & Firing
 
Designing Culture Workshop
Designing Culture WorkshopDesigning Culture Workshop
Designing Culture Workshop
 
Culture cultivation at Startups: Crux of your Business Model
Culture cultivation at Startups: Crux of your Business ModelCulture cultivation at Startups: Crux of your Business Model
Culture cultivation at Startups: Crux of your Business Model
 
Crossing The Chasm
Crossing The ChasmCrossing The Chasm
Crossing The Chasm
 
Building your startup's team
Building your startup's teamBuilding your startup's team
Building your startup's team
 
Human Resources and Recruitment in Startups - Entrepreneurship 101
Human Resources and Recruitment in Startups - Entrepreneurship 101Human Resources and Recruitment in Startups - Entrepreneurship 101
Human Resources and Recruitment in Startups - Entrepreneurship 101
 
HR For Startups: Where To Start And Best Practice, Elrona D'Souza
HR For Startups: Where To Start And Best Practice, Elrona D'SouzaHR For Startups: Where To Start And Best Practice, Elrona D'Souza
HR For Startups: Where To Start And Best Practice, Elrona D'Souza
 
Human resource management for small businesses
Human resource management for small businessesHuman resource management for small businesses
Human resource management for small businesses
 
HR for Startups and Small Businesses
HR for Startups and Small BusinessesHR for Startups and Small Businesses
HR for Startups and Small Businesses
 
The #StartupStack
The #StartupStackThe #StartupStack
The #StartupStack
 
Building startup culture
Building startup cultureBuilding startup culture
Building startup culture
 
Crossing the chasm
Crossing the chasmCrossing the chasm
Crossing the chasm
 
Building and growing a startup team
Building and growing a startup teamBuilding and growing a startup team
Building and growing a startup team
 
human resources challenges for startup organisations
human resources  challenges for  startup  organisations human resources  challenges for  startup  organisations
human resources challenges for startup organisations
 

Similaire à 3 Most Critical HR Challenges for Startup Founders

! Art And Science Ppt
! Art And Science Ppt! Art And Science Ppt
! Art And Science PptRod Jurado
 
Course Hero Career Advice for Students
Course Hero Career Advice for StudentsCourse Hero Career Advice for Students
Course Hero Career Advice for StudentsJosh Tyler
 
Ben Baldwin meshU; May 17 2010
Ben Baldwin meshU; May 17 2010Ben Baldwin meshU; May 17 2010
Ben Baldwin meshU; May 17 2010ClearFit
 
Uesd session 14.10.19
Uesd session 14.10.19Uesd session 14.10.19
Uesd session 14.10.19Caron Gangoo
 
Investing in People 2013
Investing in People 2013 Investing in People 2013
Investing in People 2013 Peter Cosgrove
 
Positioning And Messaging May 2009
Positioning And Messaging May 2009Positioning And Messaging May 2009
Positioning And Messaging May 2009Suzanne Henry
 
Who for tom's i pad
Who for tom's i padWho for tom's i pad
Who for tom's i padTom Krekel
 
Managing your tech career
Managing your tech careerManaging your tech career
Managing your tech careerGreg Jensen
 
How Small Businesses Compete for the Best Hires
How Small Businesses Compete for the Best HiresHow Small Businesses Compete for the Best Hires
How Small Businesses Compete for the Best HiresClearFit
 
Dont Hire The Best Candidate
Dont Hire The Best CandidateDont Hire The Best Candidate
Dont Hire The Best CandidateDerek Millar
 
My Group Project Analysis
My Group Project AnalysisMy Group Project Analysis
My Group Project AnalysisHeidi Barrera
 
Kellogg VC CEO Summit
Kellogg VC CEO SummitKellogg VC CEO Summit
Kellogg VC CEO SummitDave Kellogg
 
The Agony and Ecstasy of Building & Scaling Inside Sales
The Agony and Ecstasy of Building & Scaling Inside Sales The Agony and Ecstasy of Building & Scaling Inside Sales
The Agony and Ecstasy of Building & Scaling Inside Sales Central Desktop
 
Should I Be In Strategic Planning?
Should I Be In Strategic Planning?Should I Be In Strategic Planning?
Should I Be In Strategic Planning?Alex Goh
 
The Art of Raising Capital for Technology Startup Leaders
The Art of  Raising Capital for Technology Startup Leaders The Art of  Raising Capital for Technology Startup Leaders
The Art of Raising Capital for Technology Startup Leaders Bruce Schechter
 
Chamber Management Program
Chamber Management ProgramChamber Management Program
Chamber Management ProgramHammad Siddiqui
 
Building Your Practice Cmc June 2009
Building Your Practice  Cmc June 2009Building Your Practice  Cmc June 2009
Building Your Practice Cmc June 2009jimlove
 

Similaire à 3 Most Critical HR Challenges for Startup Founders (20)

! Art And Science Ppt
! Art And Science Ppt! Art And Science Ppt
! Art And Science Ppt
 
Course Hero Career Advice for Students
Course Hero Career Advice for StudentsCourse Hero Career Advice for Students
Course Hero Career Advice for Students
 
Ben Baldwin meshU; May 17 2010
Ben Baldwin meshU; May 17 2010Ben Baldwin meshU; May 17 2010
Ben Baldwin meshU; May 17 2010
 
Uesd session 14.10.19
Uesd session 14.10.19Uesd session 14.10.19
Uesd session 14.10.19
 
Investing in People 2013
Investing in People 2013 Investing in People 2013
Investing in People 2013
 
Positioning And Messaging May 2009
Positioning And Messaging May 2009Positioning And Messaging May 2009
Positioning And Messaging May 2009
 
Who for tom's i pad
Who for tom's i padWho for tom's i pad
Who for tom's i pad
 
Managing your tech career
Managing your tech careerManaging your tech career
Managing your tech career
 
Tips And Tools_Larsen by Denise Spacinsky
Tips And Tools_Larsen by Denise SpacinskyTips And Tools_Larsen by Denise Spacinsky
Tips And Tools_Larsen by Denise Spacinsky
 
How Small Businesses Compete for the Best Hires
How Small Businesses Compete for the Best HiresHow Small Businesses Compete for the Best Hires
How Small Businesses Compete for the Best Hires
 
Dont Hire The Best Candidate
Dont Hire The Best CandidateDont Hire The Best Candidate
Dont Hire The Best Candidate
 
My Group Project Analysis
My Group Project AnalysisMy Group Project Analysis
My Group Project Analysis
 
Kellogg VC CEO Summit
Kellogg VC CEO SummitKellogg VC CEO Summit
Kellogg VC CEO Summit
 
The Agony and Ecstasy of Building & Scaling Inside Sales
The Agony and Ecstasy of Building & Scaling Inside Sales The Agony and Ecstasy of Building & Scaling Inside Sales
The Agony and Ecstasy of Building & Scaling Inside Sales
 
HR Interview Questions
HR Interview QuestionsHR Interview Questions
HR Interview Questions
 
Talent 3.0
Talent 3.0Talent 3.0
Talent 3.0
 
Should I Be In Strategic Planning?
Should I Be In Strategic Planning?Should I Be In Strategic Planning?
Should I Be In Strategic Planning?
 
The Art of Raising Capital for Technology Startup Leaders
The Art of  Raising Capital for Technology Startup Leaders The Art of  Raising Capital for Technology Startup Leaders
The Art of Raising Capital for Technology Startup Leaders
 
Chamber Management Program
Chamber Management ProgramChamber Management Program
Chamber Management Program
 
Building Your Practice Cmc June 2009
Building Your Practice  Cmc June 2009Building Your Practice  Cmc June 2009
Building Your Practice Cmc June 2009
 

Plus de Joseph Fung

Bridging the Sales/Marketing Microcontent Gap with AI
Bridging the Sales/Marketing Microcontent Gap with AIBridging the Sales/Marketing Microcontent Gap with AI
Bridging the Sales/Marketing Microcontent Gap with AIJoseph Fung
 
Your CEO's Most Stressful Sales
Your CEO's Most Stressful SalesYour CEO's Most Stressful Sales
Your CEO's Most Stressful SalesJoseph Fung
 
Social Media Recruiting
Social Media RecruitingSocial Media Recruiting
Social Media RecruitingJoseph Fung
 
CEO 2011 - Using LinkedIn
CEO 2011   - Using LinkedInCEO 2011   - Using LinkedIn
CEO 2011 - Using LinkedInJoseph Fung
 
CEO 2011 - Online Selling Strategies
CEO 2011  - Online Selling StrategiesCEO 2011  - Online Selling Strategies
CEO 2011 - Online Selling StrategiesJoseph Fung
 
Top Selling Tips
Top Selling TipsTop Selling Tips
Top Selling TipsJoseph Fung
 

Plus de Joseph Fung (6)

Bridging the Sales/Marketing Microcontent Gap with AI
Bridging the Sales/Marketing Microcontent Gap with AIBridging the Sales/Marketing Microcontent Gap with AI
Bridging the Sales/Marketing Microcontent Gap with AI
 
Your CEO's Most Stressful Sales
Your CEO's Most Stressful SalesYour CEO's Most Stressful Sales
Your CEO's Most Stressful Sales
 
Social Media Recruiting
Social Media RecruitingSocial Media Recruiting
Social Media Recruiting
 
CEO 2011 - Using LinkedIn
CEO 2011   - Using LinkedInCEO 2011   - Using LinkedIn
CEO 2011 - Using LinkedIn
 
CEO 2011 - Online Selling Strategies
CEO 2011  - Online Selling StrategiesCEO 2011  - Online Selling Strategies
CEO 2011 - Online Selling Strategies
 
Top Selling Tips
Top Selling TipsTop Selling Tips
Top Selling Tips
 

Dernier

Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..dlewis191
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfHajeJanKamps
 
Amazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyAmazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyfashionfound007
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.mcshagufta46
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxWorkforce Group
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfAnhNguyen97152
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Winbusinessin
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfJohnCarloValencia4
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
Personal Brand Exploration Presentation Eric Bonilla
Personal Brand Exploration Presentation Eric BonillaPersonal Brand Exploration Presentation Eric Bonilla
Personal Brand Exploration Presentation Eric BonillaEricBonilla13
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKELtd
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsyasinnathani
 

Dernier (20)

Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
 
Amazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyAmazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the company
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
Personal Brand Exploration Presentation Eric Bonilla
Personal Brand Exploration Presentation Eric BonillaPersonal Brand Exploration Presentation Eric Bonilla
Personal Brand Exploration Presentation Eric Bonilla
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story points
 

3 Most Critical HR Challenges for Startup Founders

  • 1. The 3 Most Critical HR Challenges for Startup Founders
  • 2. Where these opinions came from: 2002 2012 Involved in 5 Startups in the last 10 Years The most important thing I’ve learned from them is the importance of…
  • 3. Priority 1: Ruthless Prioritization
  • 4. Spend your time like it costs you $1500 per hour
  • 5. How much is your time worth? Imagine this (crappy) consulting offer: “We agree your time is worth $150/hour. However, we can’t pay you for four years, at which time we will pay you in one lump sum.” Source: Jason Cohen, http://blog.asmartbear.com/value-time.html
  • 6. Bill Yourself $1500/hr 15% chance they exist and pay their bill $150/hr ÷ 15% = $1000/hr Add 10% annual premium for making you wait $1000 × 1.14 ≈ $1500/hr
  • 7. The Extremely Scientific Way I Picked The Top 3 Challenges: Would I pay someone $1500/hr if they could solve this problem?
  • 8. Separate Strategic and Tactical We don’t often hear about HR as a core challenge in startups, but when we do, we hear these: • Recruiting • Development • Project Management These are tactical issues, not strategic ones!!
  • 9. The 3 Most Critical Challenges • Personality • Transparency • The Why Forward
  • 11. Groupthink is deceptive and Impossible to avoid
  • 12. Where is it a critical problem? • Groupthink in hiring decisions • Groupthink in product decisions • Groupthink in marketing decisions • Just about everywhere else…
  • 13. It is Often Oversimplified Because we are most comfortable with people that think like us social circles and industry groups end up with skewed distributions
  • 14. We are surrounded by like people (Using the MBTI Indicator, we see some interesting things) General Population Software Engineering Industry "TJ" Other Other "TJ" "FP" "FP" Source: Capretz, LF, Personality types in software engineering, Department of Electrical an Computer Engineering, University of Western Ontario
  • 15. Ask Yourself: How likely is it, that your customers and/or market have the same personality breakdown as your company?
  • 16. Tactics to Overcome Problem Areas Marketing  Customer Personas Customer Support & Sales  Customer Profiles UX Design  Verify & Mouseflow Product Management  Customer Shadows
  • 17. Conflicting voices will emerge and must be embraced
  • 18. This Can Be Very Isolating… CEO VP Sales Developer Developer
  • 19. The Hardest Personality Problem “If You Wanna Make The World A Better Place Take A Look At Yourself, And Then Make A Change” - Michael Jackson
  • 20. How do I setup a mirror for myself? Here’s how one Canadian entrepreneur tackles it: he gives a blueprint of his quirks to new staff
  • 22. To Solve for Personality We Need To… • Counteract type clustering • Reinforce idea that differences are good • Constantly use that mirror
  • 24. How much transparency is the right amount?
  • 25. Here is an example TribeHR Board Meeting Agenda Let’s highlight the sections we share with staff after the meeting
  • 28. We Are Easily Tripped-Up By • Shifting Priorities (e.g. Product Roadmap) • Over-Weighting (e.g. Investor Relations) • Irrelevance (e.g. Corporate Structure)
  • 30. Speed is Critically Important In a startup, you have limited time. Use the highway analogy – you’ll see why. You’re in a car, travelling from A to B (100 miles away). You hit traffic and it takes you an hour to travel ½ way, how fast do you need to go for the last part of the trip to average 100 mph? Answer: It’s impossible – you’d have to teleport instantly
  • 31. To Solve for Transparency We Need To… • Determine the right level of sharing • Adjust that level as the company grows
  • 32. Challenge 3: The Why Forward
  • 33. Dan Pink is way smarter than I am …
  • 34. … and so is Simon Sinek
  • 38. Early Team Members are Flag-Bearers • Formal On-Boarding • Articulating Company Values • Championing Your Culture If you can help them understand the “why”, they can take care of the rest.
  • 40. To Drive The Why Forward We Need To… • Figure out the “why” for ourselves • Share it with the team • Trust them to run with it
  • 41. The 3 Most Critical HR Challenges • Personality (distribution, conflict & mirror) • Transparency (identify level & adjust) • The Why Forward (identify & communicate)
  • 42. Feel free to connect at joseph@tribehr.com http://www.linkedin.com/in/josephfung http://www.twitter.com/josephfung Photo Credits Brain Hue Collection - http://www.flickr.com/people/lapolab/ White Vinegar - www.flickr.com/people/mgrimord/ Wrestling - http://www.flickr.com/people/slagheap/ Flow_Charts - http://www.flickr.com/people/reactionphotography/ Milestone - http://www.flickr.com/people/mdesive/

Notes de l'éditeur

  1. We’re aware of what this means from a recruiting perspective (and we try to involve advisors) but we don’t always think about it beyond that annecdote
  2. http://luclevesque.com/post/15881999207/how-to-help-new-employees-be-rockstars-a-new-approach
  3. “If Apple was like everyone else a marketing message might be: We make great computers. They’re user friendly. Want to buy one? …Here’s how Apple actually communicates: everything we do, We believe in challenging the status quo, we believe in thinking differently. The way we challenge the status quo is by making our products beautifully designed, simple to use, and user friendly. We just happen to make great computers. Want to buy one?”“The goal is not to do business with everybody who needs what you have, the goal is to do business with people who believe what you believe.” So start with why instead of what when you are rethinking your marketing strategy, and this flip can change how people think about your company and why they should do business with you. This applies directly to HR and team leadership
  4. Look at the Zappos website…
  5. Note that nowhere on this page is anything that says “we sell shoes”
  6. Here’s what it looks like at TribeHR