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10 STEP
Marketing Plan for
C2 Green Tea

      Joseph Gabriel N. Morales
             June 2011




                                  1
Disclaimer
This 10 Step Marketing Plan is part of the mandatory
  requirements of Prof. Remigio Joseph De Ungria’s
  AGSB marketing management class.
The data included in this report are based on publicly
  available data such as those on internet websites,
  news, package declarations, public reports.
When appropriate, data are “masked” so as not to
  create unexpected conflicts.
The reports are posted and linked on slideshare, blogs
  and facebook so that there is easier sharing among
  students from different marketing classes.
Steps 1 to 5
The C2 Life – Health &
Wellness
1.   C2 targets Filipinos who want to live a healthy
     lifestyle.
2.   A refreshing delicious drink that is good for the
     health
3.   Competitors in the ready-to-drink green tea
     segment are Nestea Real Tea, Lipton Green Tea,
4.   C2 for a Lifetime
5.   C2 is the market leader of a 6.712B
     segment
Steps 6 to 10

     What C2 did right…
6.     C2: Imitated but never Intimidated
7.     Most affordable RTD Tea per mL
8.     C2 is active in TV, Promos,
           Events, Facebook, Internet
9.     Available in most retail outlets, even
       abroad!
10.    C2 has succcessfully positioned itself as a
       lifestyle brand, addressing the health &
       wellness trend
1. The health conscious
Filipino is C2’s PTM

   Demographics:
       13-39yrs old; Male and Female; Social Class ABC
   Lifestyle
       From a high school student to a professional; the
        working class; the health conscious
   Behavior
       Drinks C2 at least 1x-3x a day
2. PTM wants to live a
 healthy lifestyle
                                                             Self-Actualization
                      Having a healthy lifestyle                   Needs
                      will make me live longer,             (Self-Development
                     maximizing God’s gift of life            & Realization)


                                                            Esteem Needs
To boost my self-confidence by being fit & healthy          (Recognition,
                                                               Status)


             I need to be fit / lean / sexy            Social Needs (sense of
                                                          belonging, love)



          I need a drink that is safe            Safety Needs (security, protection)
                 and natural




                                             Physiological needs (food, water, shelter)
              I need to drink


                                Reference: Maslow’s Hierarcy of Needs Marketing Management, 11th ed, Philip Kotler
                                                                                                               6
2. PTM’s wants a healthy
drink to keep up with their
lifestyle
Needs: Being fit / lean / sexy satisfies the need to be
  accepted by society’s perception of beauty

Wants: To keep up with an active, busy lifestyle; PTM
 wants a healthy drink that is affordable and easily
 accessible

Demands: The most suitable ready to drink product in
  the market that meets their needs & wants
3a. Direct and indirect
competitors
   Direct: Nestea Real Leaf & Nestea
    Green Tea(Coca-Cola), Lipton Green
    Tea (Pepsi), Alo Green Tea (RFM), One
    White Tea (Zest-O)
   Indirect: Sodas, Bottled Water, Sports
    Drinks, Energy Drinks
   Variables: Nutritional values, Pricing,
    Availability, Various flavors
3b. RTD Green-Tea
Consumption by social class
                                      as of 2011
Price/   A              B         C
Social
Class
Matrix
High
price        Nestea
               Lipton

Low                         One

Price         C2 Green Tea
                            Alo
as of 2011
              3b. This is why C2 is market
              leader

                                                                       BRANDS
         FUNCTIONAL BENEFITS          C2   Nestea Real Leaf Nestea Green Tea Lipton Green Tea Alo Green Tea   One
-Made from natural green tea leaves
-Brewed and bottled in the same day
-Contain Anti-oxidants
-Various Flavors
-Various Sizes
-Availability
-Sugar-Free line
-Price
-Fitness line (w/ L-carnetine)




                             Despite competitive clutter, C2 stands out
4. URC took advantage of the
health & wellness trend

C2 was the first ready to drink tea in the
 Philippines, which was widely accepted
 by the consumers because of its health
 benefits, taste, affordability and
 availability
4. Pre-C2: No product to
satisfy NWDs

Prior to C2’s entry, there was no product
  that satisfied the PTM’s NWDs.
Healthy drinks were either expensive or
  does not taste good.
4. C2 for a LIFETIME

The C2 life can be an endless journey by
 making C2 a part of everyday life.

The C2 brand will continue its
 commitment to innovate green tea as to
 be widely accepted by people who are
 not “tea-drinkers”
5a. RTD Tea Segment

                            % Share


                     18.6
                                      C2 (URC)

              10.2                    Nestea (Coca-Cola)


                                      Others
                            71.2



Source: 2009 Nielsen data
5b. C2 is URC’s top brand in
their Beverage business

1. Based on URC’s 2009 Annual Report,
   beverage business is Php 5.973B
2. Assuming C2 shares 80% of the
   beverage business, C2’s volume is
   worth Php 4.779B.
5c. C2 Green Tea Consumer
usage

Drank:
1x / day
x 365 days
x 873K people (0.91% of 2008 Pop from NSO)
x 15 pesos per 350mL bottle =


Php 4.779B in C2 Sales in 2008
5. Total RTD Tea Segment is
worth Php 6.712B

                    % Share


       18.6
                              C2 (URC)
                              Nestea (Coca-Cola)
    10.2

                    71.2      Others
           4.779B
6a. C2: Imitated but never
Intimidated
6b. C2 – Cool and Clean!




                    Source: http://www.thec2life.com
7. C2 is affordably priced,
with the most SKUs VS
other RTD Green Tea
   PRICE                                        BRANDS
Size          C2    Nestea - Real Leaf Nestea Green Tea Lipton Green Tea   Alo      G1 One
230ml        N/A
320ml                                                                      13.75
350ml                                                                              16.50
355ml       15.00
450ml                                                        17.00                         N/A
480ml                     18.25             20.25
500ml       19.50                                                          19.00
1000ml      23.25         25.00
1500ml      32.50

*based from Tropical Hut Supermarket prices & availability
7. C2 is the most affordable
       RTD Green Tea – for as low
       as Php 0.022 per mL
 PRICE per mL                                       BRANDS
Size             C2     Nestea - Real Leaf Nestea Green Tea Lipton Green Tea   Alo      G1     One
230ml           N/A
320ml                                                                          0.043
350ml                                                                                  0.047
355ml           0.042
450ml                                                            0.038                         N/A
480ml                        0.038              0.042
500ml           0.039                                                          0.038
1000ml          0.023        0.025
1500ml          0.022
7. C2 Pricing Strategy
   C2 is very affordable.
   1L of C2 VS Nestea Real Leaf is cheaper
    by 7% or Php 1.75
   C2 being part of the Filipino meal for its
    patrons, make it more affordable for the
    ordinary Juan with its 1L & 1.5L where
    you can get value for your money.
8a. C2 mostly uses
Advertising

3
1




2
8a. The C2 brand has its
own website
                     Regularly
                      updated
                     Comprehen
                      sive info
                      about the
                      brand
8a. C2 on Facebook
                C2 has a fanpage
                 in Facebook
                Regular updates
                 for customers to
                 be informed
8a. Be fit, fab and loaded with Sarap
mag-C2, Sarap maging Milyonaryo
promo

   Most recent
    promo from
    C2. Duration
    was from May
    1-31, 2011
8a. C2 has no top celebrity
endorser
   This simply proves that C2 does not
    need a top celebrity to influence PTM.
8a. C2 Sarap ng Summer –
Baguio 2011
                    Like Baguio’s
                     rejuvenating
                     atmosphere,
                     C2 gives its
                     users a
                     refreshed
                     feeling with
                     the benefits
                     of green tea
8a. C2 Sarap ng Summer –
Boracay & Puerto Galera
2011
               People prepare to be lean, fit,
                and sexy when they go to the
                beach so they can wear the
                killer bikini or show off their 6-
                pack abs. Living the C2 life
                will give you that result.
8a. C2 @ UA&P School
Opening
                   C2’s booth at
                    UA&P last
                    June 8
                   Promote
                    health &
                    wellness to
                    the youth
8a. C2 has no top celebrity
endorser
   This simply proves that C2 does not
    need a top celebrity to influence PTM.
8a. C2 TVCs
                 C2 TVCs showcase
                  various types of
                  individuals, which
                  can be found across
                  all PTM social classes
8b. Nestea Real Leaf
(Coca-Cola)
8b. Real Leaf Recent TVCs

                 TVCs of Real
                  Leaf, 2 of the 3
                  by celebrities
8b. Real Leaf – Recent
Promo

                   Promo
                    duration was
                    March – April
                    2011.
8b. Lipton Iced Tea (Pepsi)

               - No ongoing
                 promos
               - No ongoing TV
                 ads
               - No own local
                 website unlike
                 C2
8b. One White Tea (Zest-O)

   Despite the brand having
    its own website, last
    update was 2008.
   C2 updates its website
    regularly which makes
    them more advantageous
    in reaching out to PTM
    who regularly surfs the
    internet.
   No ongoing promos
9. You can buy C2 almost
everywhere in the Phils.!

   C2 is available in the ff. nationwide:
       Supermarkets (SM, Shopwise, Puregold, etc)
       Sari-sari stores
       Convenience outlets (7/11, Ministop, etc)
       Drugstores (Mercury, South Star, etc)
9. … and across 32
countries and territories




        Source: http://thec2life.com/c2-global-locator/
10. C2 started & led the RTD Tea
category thru Blue Ocean
Strategy
URC saw the need for a healthy beverage that
 will cater to the health conscious individuals
 that are always on the go, regardless of age,
 gender, and social class. Convenience and
 affordability became of importance as well.
With the right marketing mix, URC’s C2 sparked
 the growth of a new category - the RTD Tea
 whilst increasing share of non-carbonated
 beverage in the beverage industry.
SUMMARY




          41
Steps 1 to 5
The C2 Life – Health &
Wellness
1.   C2 targets Filipinos who wants to live a healthy
     lifestyle.
2.   A refreshing delicious drink that is good for the
     health
3.   Competitors in the ready-to-drink green tea
     segment are Nestea Real Tea, Lipton Green Tea,
4.   C2 for a Lifetime
5.   C2 is the market leader of a 6.712B
     segment
Steps 6 to 10

     What C2 did right…
6.     C2: Imitated but never Intimidated
7.     Most affordable RTD Tea per mL
8.     C2 is active in TV, Promos,
           Events, Facebook, Internet
9.     Available in most retail outlets, even
       abroad!
10.    C2 has succcessfully positioned itself as a
       lifestyle brand, addressing the health &
       wellness trend
10 STEP
Marketing Plan for
C2 Green Tea

                  - END -




Joseph Gabriel N. Morales
       June 2011
                            44

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10 Step Marketing Plan for C2 - Morales

  • 1. 10 STEP Marketing Plan for C2 Green Tea Joseph Gabriel N. Morales June 2011 1
  • 2. Disclaimer This 10 Step Marketing Plan is part of the mandatory requirements of Prof. Remigio Joseph De Ungria’s AGSB marketing management class. The data included in this report are based on publicly available data such as those on internet websites, news, package declarations, public reports. When appropriate, data are “masked” so as not to create unexpected conflicts. The reports are posted and linked on slideshare, blogs and facebook so that there is easier sharing among students from different marketing classes.
  • 3. Steps 1 to 5 The C2 Life – Health & Wellness 1. C2 targets Filipinos who want to live a healthy lifestyle. 2. A refreshing delicious drink that is good for the health 3. Competitors in the ready-to-drink green tea segment are Nestea Real Tea, Lipton Green Tea, 4. C2 for a Lifetime 5. C2 is the market leader of a 6.712B segment
  • 4. Steps 6 to 10 What C2 did right… 6. C2: Imitated but never Intimidated 7. Most affordable RTD Tea per mL 8. C2 is active in TV, Promos, Events, Facebook, Internet 9. Available in most retail outlets, even abroad! 10. C2 has succcessfully positioned itself as a lifestyle brand, addressing the health & wellness trend
  • 5. 1. The health conscious Filipino is C2’s PTM  Demographics:  13-39yrs old; Male and Female; Social Class ABC  Lifestyle  From a high school student to a professional; the working class; the health conscious  Behavior  Drinks C2 at least 1x-3x a day
  • 6. 2. PTM wants to live a healthy lifestyle Self-Actualization Having a healthy lifestyle Needs will make me live longer, (Self-Development maximizing God’s gift of life & Realization) Esteem Needs To boost my self-confidence by being fit & healthy (Recognition, Status) I need to be fit / lean / sexy Social Needs (sense of belonging, love) I need a drink that is safe Safety Needs (security, protection) and natural Physiological needs (food, water, shelter) I need to drink Reference: Maslow’s Hierarcy of Needs Marketing Management, 11th ed, Philip Kotler 6
  • 7. 2. PTM’s wants a healthy drink to keep up with their lifestyle Needs: Being fit / lean / sexy satisfies the need to be accepted by society’s perception of beauty Wants: To keep up with an active, busy lifestyle; PTM wants a healthy drink that is affordable and easily accessible Demands: The most suitable ready to drink product in the market that meets their needs & wants
  • 8. 3a. Direct and indirect competitors  Direct: Nestea Real Leaf & Nestea Green Tea(Coca-Cola), Lipton Green Tea (Pepsi), Alo Green Tea (RFM), One White Tea (Zest-O)  Indirect: Sodas, Bottled Water, Sports Drinks, Energy Drinks  Variables: Nutritional values, Pricing, Availability, Various flavors
  • 9. 3b. RTD Green-Tea Consumption by social class as of 2011 Price/ A B C Social Class Matrix High price Nestea Lipton Low One Price C2 Green Tea Alo
  • 10. as of 2011 3b. This is why C2 is market leader BRANDS FUNCTIONAL BENEFITS C2 Nestea Real Leaf Nestea Green Tea Lipton Green Tea Alo Green Tea One -Made from natural green tea leaves -Brewed and bottled in the same day -Contain Anti-oxidants -Various Flavors -Various Sizes -Availability -Sugar-Free line -Price -Fitness line (w/ L-carnetine) Despite competitive clutter, C2 stands out
  • 11. 4. URC took advantage of the health & wellness trend C2 was the first ready to drink tea in the Philippines, which was widely accepted by the consumers because of its health benefits, taste, affordability and availability
  • 12. 4. Pre-C2: No product to satisfy NWDs Prior to C2’s entry, there was no product that satisfied the PTM’s NWDs. Healthy drinks were either expensive or does not taste good.
  • 13. 4. C2 for a LIFETIME The C2 life can be an endless journey by making C2 a part of everyday life. The C2 brand will continue its commitment to innovate green tea as to be widely accepted by people who are not “tea-drinkers”
  • 14. 5a. RTD Tea Segment % Share 18.6 C2 (URC) 10.2 Nestea (Coca-Cola) Others 71.2 Source: 2009 Nielsen data
  • 15. 5b. C2 is URC’s top brand in their Beverage business 1. Based on URC’s 2009 Annual Report, beverage business is Php 5.973B 2. Assuming C2 shares 80% of the beverage business, C2’s volume is worth Php 4.779B.
  • 16. 5c. C2 Green Tea Consumer usage Drank: 1x / day x 365 days x 873K people (0.91% of 2008 Pop from NSO) x 15 pesos per 350mL bottle = Php 4.779B in C2 Sales in 2008
  • 17. 5. Total RTD Tea Segment is worth Php 6.712B % Share 18.6 C2 (URC) Nestea (Coca-Cola) 10.2 71.2 Others 4.779B
  • 18. 6a. C2: Imitated but never Intimidated
  • 19. 6b. C2 – Cool and Clean! Source: http://www.thec2life.com
  • 20. 7. C2 is affordably priced, with the most SKUs VS other RTD Green Tea PRICE BRANDS Size C2 Nestea - Real Leaf Nestea Green Tea Lipton Green Tea Alo G1 One 230ml N/A 320ml 13.75 350ml 16.50 355ml 15.00 450ml 17.00 N/A 480ml 18.25 20.25 500ml 19.50 19.00 1000ml 23.25 25.00 1500ml 32.50 *based from Tropical Hut Supermarket prices & availability
  • 21. 7. C2 is the most affordable RTD Green Tea – for as low as Php 0.022 per mL PRICE per mL BRANDS Size C2 Nestea - Real Leaf Nestea Green Tea Lipton Green Tea Alo G1 One 230ml N/A 320ml 0.043 350ml 0.047 355ml 0.042 450ml 0.038 N/A 480ml 0.038 0.042 500ml 0.039 0.038 1000ml 0.023 0.025 1500ml 0.022
  • 22. 7. C2 Pricing Strategy  C2 is very affordable.  1L of C2 VS Nestea Real Leaf is cheaper by 7% or Php 1.75  C2 being part of the Filipino meal for its patrons, make it more affordable for the ordinary Juan with its 1L & 1.5L where you can get value for your money.
  • 23. 8a. C2 mostly uses Advertising 3 1 2
  • 24. 8a. The C2 brand has its own website  Regularly updated  Comprehen sive info about the brand
  • 25. 8a. C2 on Facebook  C2 has a fanpage in Facebook  Regular updates for customers to be informed
  • 26. 8a. Be fit, fab and loaded with Sarap mag-C2, Sarap maging Milyonaryo promo  Most recent promo from C2. Duration was from May 1-31, 2011
  • 27. 8a. C2 has no top celebrity endorser  This simply proves that C2 does not need a top celebrity to influence PTM.
  • 28. 8a. C2 Sarap ng Summer – Baguio 2011  Like Baguio’s rejuvenating atmosphere, C2 gives its users a refreshed feeling with the benefits of green tea
  • 29. 8a. C2 Sarap ng Summer – Boracay & Puerto Galera 2011  People prepare to be lean, fit, and sexy when they go to the beach so they can wear the killer bikini or show off their 6- pack abs. Living the C2 life will give you that result.
  • 30. 8a. C2 @ UA&P School Opening  C2’s booth at UA&P last June 8  Promote health & wellness to the youth
  • 31. 8a. C2 has no top celebrity endorser  This simply proves that C2 does not need a top celebrity to influence PTM.
  • 32. 8a. C2 TVCs  C2 TVCs showcase various types of individuals, which can be found across all PTM social classes
  • 33. 8b. Nestea Real Leaf (Coca-Cola)
  • 34. 8b. Real Leaf Recent TVCs  TVCs of Real Leaf, 2 of the 3 by celebrities
  • 35. 8b. Real Leaf – Recent Promo  Promo duration was March – April 2011.
  • 36. 8b. Lipton Iced Tea (Pepsi) - No ongoing promos - No ongoing TV ads - No own local website unlike C2
  • 37. 8b. One White Tea (Zest-O)  Despite the brand having its own website, last update was 2008.  C2 updates its website regularly which makes them more advantageous in reaching out to PTM who regularly surfs the internet.  No ongoing promos
  • 38. 9. You can buy C2 almost everywhere in the Phils.!  C2 is available in the ff. nationwide:  Supermarkets (SM, Shopwise, Puregold, etc)  Sari-sari stores  Convenience outlets (7/11, Ministop, etc)  Drugstores (Mercury, South Star, etc)
  • 39. 9. … and across 32 countries and territories Source: http://thec2life.com/c2-global-locator/
  • 40. 10. C2 started & led the RTD Tea category thru Blue Ocean Strategy URC saw the need for a healthy beverage that will cater to the health conscious individuals that are always on the go, regardless of age, gender, and social class. Convenience and affordability became of importance as well. With the right marketing mix, URC’s C2 sparked the growth of a new category - the RTD Tea whilst increasing share of non-carbonated beverage in the beverage industry.
  • 41. SUMMARY 41
  • 42. Steps 1 to 5 The C2 Life – Health & Wellness 1. C2 targets Filipinos who wants to live a healthy lifestyle. 2. A refreshing delicious drink that is good for the health 3. Competitors in the ready-to-drink green tea segment are Nestea Real Tea, Lipton Green Tea, 4. C2 for a Lifetime 5. C2 is the market leader of a 6.712B segment
  • 43. Steps 6 to 10 What C2 did right… 6. C2: Imitated but never Intimidated 7. Most affordable RTD Tea per mL 8. C2 is active in TV, Promos, Events, Facebook, Internet 9. Available in most retail outlets, even abroad! 10. C2 has succcessfully positioned itself as a lifestyle brand, addressing the health & wellness trend
  • 44. 10 STEP Marketing Plan for C2 Green Tea - END - Joseph Gabriel N. Morales June 2011 44