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Health Everyware Making Mobile Beautiful HIMSS Usability Workgroup Juhan Sonin 3.Feb.09
Ouch.
We need a simple set of design best practices that  … takes a system approach to design …. accelerates good software behavior and interface design pattern adoption Guidelines will cover:  interaction and behavior models, graphic design (including layout, grid, color palette, type and naming conventions), information architecture, technical implementation
MOBILE DESIGN TENETS Let data scream Only handle information once Grid it Type less + less type Color carefully Date your users Speak my sign What interface? Repeat customers ROCK Get physical
MOBILE DESIGN TENETS Let data scream Only handle information once Grid it Type less + less type Color carefully Date your users Speak my sign What interface? Repeat customers ROCK Get physical
Let data scream
Envisioning Information, E. Tufte
and the Problem is… Increasingly complex systems Tool and Methodology gap Decision makers are swamped with conflicting data Our work is increasingly multi-dimensional (not a flat-decision space) Artifacts driving decisions need to be coordinated, presented Minimal transparency into key health metrics
How do I (as a patient, nurse, doctor, proxy)make quicker, more accurate decisions?
Ink and lines scream Data disappears Violates all 5 Tufte principles 5 principles produce substantial changes in graphical design: Above all else, show the data. Maximize the data-ink ratio (i.e., the % of ink that shows data) Erase non-data ink. Erase redundant data-ink. Review and edit.
Unreadable Grid >> Data Data as Interface… NOT
38%
Priorities, hierarchy Filtering Navigating … … … Patient data 1 2 last
25% 20%
70%
80%
80% of the screen space should be for data, the actual workspace
Let data scream The data is THE story Less ink, more bang 80% rule
What interface?
Over time, you don’t notice the interface
50%
Manipulate the data, not the interface
What interface? Over time, you don’t notice the interface Manipulate the data, not the interface
MOBILE DESIGN TENETS Let data scream Only handle information once Grid it Type less + less type Color carefully Date your users Speak my sign What interface? Repeat customers ROCK Get physical
DESIGN BUSINESS TECHNICAL BEHAVIOR IMPACT
When will we see stuff?
Reference implementation Demonstrate a prototype… then grow advocacy Looking for participation from mobile developer Public Wiki to house UI guidelines, and allow citizens of planet earth to evolve, draft v1 by 4.Mar.10
healtheveryware.com
HIMSS Celltop Design Workgroup Scott Lind Janey Barnes Paul Kroft Eric Miller Ron Ribitzky Bruce Sklar Juhan Sonin, juhan@mit.edu Albert Villarin HIMSS Coordinators Edna Boone Juanita Threat Advisors, Reviewers Jeff Belden Dirk Knemeyer

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Health Everyware

  • 1. Health Everyware Making Mobile Beautiful HIMSS Usability Workgroup Juhan Sonin 3.Feb.09
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 9. We need a simple set of design best practices that … takes a system approach to design …. accelerates good software behavior and interface design pattern adoption Guidelines will cover: interaction and behavior models, graphic design (including layout, grid, color palette, type and naming conventions), information architecture, technical implementation
  • 10. MOBILE DESIGN TENETS Let data scream Only handle information once Grid it Type less + less type Color carefully Date your users Speak my sign What interface? Repeat customers ROCK Get physical
  • 11. MOBILE DESIGN TENETS Let data scream Only handle information once Grid it Type less + less type Color carefully Date your users Speak my sign What interface? Repeat customers ROCK Get physical
  • 14.
  • 15.
  • 16.
  • 17. and the Problem is… Increasingly complex systems Tool and Methodology gap Decision makers are swamped with conflicting data Our work is increasingly multi-dimensional (not a flat-decision space) Artifacts driving decisions need to be coordinated, presented Minimal transparency into key health metrics
  • 18. How do I (as a patient, nurse, doctor, proxy)make quicker, more accurate decisions?
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Ink and lines scream Data disappears Violates all 5 Tufte principles 5 principles produce substantial changes in graphical design: Above all else, show the data. Maximize the data-ink ratio (i.e., the % of ink that shows data) Erase non-data ink. Erase redundant data-ink. Review and edit.
  • 26.
  • 27.
  • 28.
  • 29. Unreadable Grid >> Data Data as Interface… NOT
  • 30.
  • 31.
  • 32.
  • 33. 38%
  • 34. Priorities, hierarchy Filtering Navigating … … … Patient data 1 2 last
  • 36. 70%
  • 37. 80%
  • 38. 80% of the screen space should be for data, the actual workspace
  • 39. Let data scream The data is THE story Less ink, more bang 80% rule
  • 41. Over time, you don’t notice the interface
  • 42.
  • 43. 50%
  • 44.
  • 45. Manipulate the data, not the interface
  • 46. What interface? Over time, you don’t notice the interface Manipulate the data, not the interface
  • 47. MOBILE DESIGN TENETS Let data scream Only handle information once Grid it Type less + less type Color carefully Date your users Speak my sign What interface? Repeat customers ROCK Get physical
  • 48. DESIGN BUSINESS TECHNICAL BEHAVIOR IMPACT
  • 49. When will we see stuff?
  • 50. Reference implementation Demonstrate a prototype… then grow advocacy Looking for participation from mobile developer Public Wiki to house UI guidelines, and allow citizens of planet earth to evolve, draft v1 by 4.Mar.10
  • 52. HIMSS Celltop Design Workgroup Scott Lind Janey Barnes Paul Kroft Eric Miller Ron Ribitzky Bruce Sklar Juhan Sonin, juhan@mit.edu Albert Villarin HIMSS Coordinators Edna Boone Juanita Threat Advisors, Reviewers Jeff Belden Dirk Knemeyer

Notes de l'éditeur

  1. We're all here because the future of health = mobile. I'm here to tell you: that is not nearly enough!
  2. Is a chair a chair if no one wants to sit in it?Slide credit: designer = HannesGrebin
  3. For kids and adults under 60, try a fat boy.Practical, light, conforms to many body types, comfortable, multi-use.Pictured here is the FatBoy bean bag w/Udo Sonin, Luka Kirigin, Juhan Sonin
  4. Is a car a car if no one wants to drive it?The hopped up Gremlin. Only way you’re getting me to take it: pay me $5k to drive that away.Slide credit: therogue (flickr)
  5. This Bugatti transcendscar-dom. This is an object d’art, inspires other products/ideas, is lovely to drive… you become an apostle.Bugatti Type 57 Atlantic 3… in 1938!
  6. Apps pictured: Rapid STEMI (left), Stroke Index (right)
  7. Create a LIGHTWEIGHT celltop health services design pattern library, UI guidelines documentHarmonize the behavior, aesthetics, layout, interaction, and feel across health apps
  8. Now find the patient.Straight-forward to find.Data screams.
  9. What’s more important? The UI or the Stroke or Glascow Coma scale results?The Paint vs Data.
  10. This table is from Wikipedia… and it’s more readable than an app designed just to display this information.And Wikipedia isn’t exactly known for their design… but they are known for their Design.
  11. What’s more important? The UI or the Stroke or Glascow Coma scale results?The Paint vs Data.
  12. In contrast to the previous example, the user interface takes a backseat… while the data is front and center.
  13. Grid lines, labels, UI elements are secondary… they fade into the background because they’re designed to (with smaller, lighter text compared to the data + grid lines are there to help the eye and are light grey, etc).The data pops… as well as the micro trend graph.
  14. ARDMS Ultrasound Exam app.
  15. Unreadable labels/global optionsRandomly placed buttonsGrid and labels are same visual priority as dataNo practice exam data… how about an action that allows me to take one, add one, import one. SOMETHING other than that.The data should be part of the manipulation game. Why have 4 options listed and I need to swing down another part of the UI to select one of those options? Make the options selectable.
  16. Slide credit: Brian Staats
  17. Slide credit: Brian Staats
  18. Slide credit: Brian Staats
  19. App = Tempted by Frog Design (shown here at Pop!Tech 2009)
  20. Not to mention the data part of the screen is only using 50% of the available real estate….
  21. Now find the patient.Straight-forward to find.Data screams.
  22. So those are three important  tenets to help design beautiful services. If you are interested in the rest of the tenets or want to take a class, just get in touch with the group.  Bottom line: we can't just slap stuff out there for "mobile" and  think that will get it done. We need to create things that are usable,  that are beautiful, that people enjoy and even look forward to using!  Our challenge as people in the industry is to INSIST that the services  that we are part of creating or that are created for us are beautiful.  Why? People will use them. When people use them, practitioners will  embrace them. When practitioner's embrace them, the system will  subsidize them. If we have a healthcare system subsidizing beautiful  services that practitioner's embrace and people love and use all the  time, suddenly we have a peaceful revolution. And it is not a  revolution of signing bills on capitol hill or doing other high- profile things. It is a quiet revolution where the care and passion of  a few can change the lives of many. It is a revolution that can make  lives better, and be led than you and me. My only question to all of  us is: why on Earth aren't we busy doing it already?
  23. The original equation needs to be amplified… to include design, business, technical, behavior, and impact vectors/constraints