1. HOW TO MANAGE
a Outsourcing Project
of O&M
BRAINSTORMING
JUANMA CAMACHO

2. PREVIOUS REMARKS
 Making changes is easy. The hard part is to
make the appropriate changes.
 We represent the Company, not only technically,
if not corporately and customer orientation.
 You have to direct the action plan in three areas:
Internal (our team), external (our client), and
finally with our partners and suppliers.
 It takes a leading pro-customer (more attention)
and make decisions

3. STRATEGIC PLAN
 Analysis of the current situation.
 Define and formulate our goal.
 Develop an action plan.
 Establish new routes.
 Optimize resources.
 To motivate our team.

4. ANALYSIS OF CURRENT SITUATION
 Detailed inventory of plant.
 Describe and locate hot spots.
 Relationship with our client.
 Weaknesses of the contract.
 Relationship with our suppliers.

5. DEFINE AND FORMULATE OUR GOAL
 Manage NSN guidelines.
 Improve quality and management of O & M.
 Getting the customer confidence.
 Improve the bottom line.
 To get the contract renewal.

6. DEVELOP AN ACTION PLAN
 Contractual performance.
 Rearrangement of resources.
 Process Development for action.
 Implementation of the Health and Safety.
 Measure changes and improvements.

7. ESTABLISH NEW ROUTES
 Regular meetings with local clients.
 Use of new technologies for greater control of
the communication.
 Regular meetings with our team.
 Regular meetings with suppliers.
 Improve methods of knowledge of
interventions.

8. OPTIMIZE RESOURCE
 Objective go from being effective to
efficient.
 Reorganization of the areas.
 Assess the impact to prioritize
interventions.
 Redefine and reinterpret the contract work
units.
 Expand or near the circle of suppliers.

9. MOTIVAR A NUESTRO EQUIPO
 Change the perspective of project concept
lost.
 Make them share in the improvement
plans.
 Measure and quantify goals.
 Rewarding the best (unpaid).
 Visit all areas to meet the human part of
our team.

10. LET´S WORK
JUANMA CAMACHO