This document provides an overview of civic tech, including:
1. A top-line definition of civic tech as the use of technology for the public good. It distinguishes public good from personal or private interests by dealing with shared public challenges.
2. A list of over 30 common types of civic tech tools and their functions, such as crowdfunding platforms, issue reporting platforms, and sensors.
3. Examples of common social processes in civic tech like convening groups, informing the public, building projects, and codifying best practices. This illustrates that civic tech involves both tools and people working together.
4. Different ways civic tech can be organized based on the degree of change sought,
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Civic Tech Toward Finalizing Basic Framework
1. WHAT IS CIVIC TECH: TOWARD FINALIZING A
BASIC FRAMEWORK SO THAT WE CAN MOVE
ON WITH IT ALREADY
MICAH SIFRY, FOUNDER AND EXECUTIVE DIRECTOR, CIVIC HALL
MATT STEMPECK, DIRECTOR OF CIVIC TECHNOLOGY, MICROSOFT
ERIN SIMPSON, PROGRAM DIRECTOR, CIVIC HALL LABS
2. It helps to have a map if you want to know where
you’re going.
3. WHAT WE’RE GOING TO COVER IN THE NEXT
20 MINUTES
1. TOPLINE DEFINITION - WHAT IS IT
2. COMMON TOOL TYPES - WHAT IS ITS FUNCTION
3. COMMON SOCIAL PROCESSES - HOW DOES IT WORK
4. WAYS TO ORGANIZE - WHY, WHO, WHAT
4. CIVIC TECH IS THE USE
OF TECHNOLOGY FOR
THE PUBLIC GOOD
TOPLINE DEFINITION
5. RE THE PUBLIC GOOD:
IT IS CULTURALLY AND HISTORICALLY SUBJECTIVE.
WE USE PUBLIC TO DISTINGUISH FROM PERSONAL AND PRIVATE.
“PUBLIC GOOD” DEALS WITH SHARED PUBLIC CHALLENGES.
12. COMMON FUNCTIONS
Crowdfunding platforms
Benefit navigation tools
Campaign organizing platforms
Check-in tools
Constituent to Government
communication tools
Crowdsourced data collection
Data schemas and standards
Data Visualization tools and
Platforms
Event organizing tools
Freedom of Information tools
Government to constituent
communications
Group communication tools
Group decision-making tools
Ideation tools
Issue reporting platforms
Legislation engagement platforms
Mapping platforms
Marketplaces and Clearinghouses
Neighborhood forums
Online Petition sites
Open data publishing platforms
Opinion matching platforms
Resource matching/sharing sites
Sensors
Service alerts
Watchdogging and Transparency
projects
13. COMMON FUNCTIONS
Crowdfunding platforms
Benefit navigation tools
Campaign organizing platforms
Check-in tools
Constituent to Government
communication tools
Crowdsourced data collection
Data schemas and standards
Data Visualization tools and
Platforms
Event organizing tools
Freedom of Information tools
Government to constituent
communications
Group communication tools
Group decision-making tools
Ideation tools
Issue reporting platforms
Legislation engagement platforms
Mapping platforms
Marketplaces and Clearinghouses
Neighborhood forums
Online Petition sites
Open data publishing platforms
Opinion matching platforms
Resource matching/sharing sites
Sensors
Service alerts
Watchdogging and Transparency
projects
15. COMMON FUNCTIONS
Crowdfunding platforms
Benefit navigation tools
Campaign organizing platforms
Check-in tools
Constituent to Government
communication tools
Crowdsourced data collection
Data schemas and standards
Data Visualization tools and
platforms
Event organizing tools
Freedom of Information tools
Government to constituent
communications
Group communication tools
Group decision-making tools
Ideation tools
Issue reporting platforms
Legislation engagement platforms
Mapping platforms
Marketplaces and Clearinghouses
Neighborhood forums
Online Petition sites
Open data publishing platforms
Opinion matching platforms
Resource matching/sharing sites
Sensors
Service alerts
Watchdogging and Transparency
projects
17. Crowdfunding platforms
Benefit navigation tools
Campaign organizing platforms
Check-in tools
Constituent to Government
communication tools
Crowdsourced data collection
Data schemas and standards
Data Visualization tools and
Platforms
Event organizing tools
Freedom of Information tools
Government to constituent
communications
Group communication tools
Group decision-making tools
Ideation tools
Issue reporting platforms
Legislation engagement platforms
Mapping platforms
Marketplaces and Clearinghouses
Neighborhood forums
Online Petition sites
Open data publishing platforms
Opinion matching platforms
Resource matching/sharing sites
Sensors
Service alerts
Watchdogging and Transparency
projects
COMMON FUNCTIONS
19. Crowdfunding platforms
Benefit navigation tools
Campaign organizing platforms
Check-in tools
Constituent to Government
communication tools
Crowdsourced data collection
Data schemas and standards
Data Visualization tools and
Platforms
Event organizing tools
Freedom of Information tools
Government to constituent
communications
Group communication tools
Group decision-making tools
Ideation tools
Issue reporting platforms
Legislation engagement platforms
Mapping platforms
Marketplaces and Clearinghouses
Neighborhood forums
Online Petition sites
Open data publishing platforms
Opinion matching platforms
Resource matching/sharing sites
Sensors
Service alerts
Watchdogging and Transparency
projects
COMMON FUNCTIONS
20. BUT ISN’T CIVIC TECH MORE THAN JUST
TECH?
It’s, even more importantly, the people and how they do things together.
21. COMMON SOCIAL PROCESSES
CONVENE
Civic hacking meetups
Backchannels
Roundtables
Working Groups
Physical gathering places, hubs
Tech translators & intermediaries
Talent Pipeline
Peer networks
Partner networks
Datapalooza
Conferences
INFORM
Journalism, books, podcasts,
blogs
Educational programs and
courses
Online Forums
Research Centers and
Projects
Digital Literacy groups
Workshops
Data analysis for public good
BUILD
Innovation teams, Labs
Open source projects
Social impact design groups
Foundation initiatives
Accelerators
Incubators
Tech companies with civic teams
Behavioral economics programs
Open governance initiatives
Data sourcing
Civic & social good hackathons
Civic tech competitions
22. AGITATE
Politics (electoral + activism),
campaigns
Artistic interventions
Investigative journalism
CODIFY
Field Definition and
Governance
Playbooks and design
principles
Toolkits
SUPPORT
Accelerate public sector work
Fellowship programs
COMMON SOCIAL PROCESSES
23. CONVENE
Civic hacking meetups
Backchannels
Roundtables
Working Groups
Physical gathering places, hubs
Tech translators & intermediaries
Talent Pipeline
Peer networks
Partner networks
Datapalooza
Conferences
INFORM
Journalism, books, radio
shows, blogs
Educational programs and
courses
Online Forums
Research Centers and
Projects
Digital Literacy groups
Workshops
Data analysis for public good
BUILD
Innovation teams, Labs
Open source projects
Social impact design groups
Foundation initiatives
Accelerators
Incubators
Tech companies with civic teams
Behavioral economics programs
Open governance initiatives
Data sourcing
Civic & social good hackathons
Civic tech competitions
COMMON SOCIAL PROCESSESCOMMON SOCIAL PROCESSES
25. CONVENE
Civic hacking meetups
Backchannels
Roundtables
Working Groups
Physical gathering places, hubs
Tech translators & intermediaries
Talent Pipeline
Peer networks
Partner networks
Datapalooza
Conferences
INFORM
Journalism, books, radio
shows, blogs
Educational programs and
courses
Online Forums
Research Centers and
Projects
Digital Literacy groups
Workshops
Data analysis for public good
BUILD
Innovation teams, Labs
Open source projects
Social impact design groups
Foundation initiatives
Accelerators
Incubators
Tech companies with civic teams
Behavioral economics programs
Open governance initiatives
Data sourcing
Civic & social good hackathons
Civic tech competitions
COMMON SOCIAL PROCESSESCOMMON SOCIAL PROCESSES
27. CONVENE
Civic hacking meetups
Backchannels
Roundtables
Working Groups
Physical gathering places, hubs
Tech translators & intermediaries
Talent Pipeline
Peer networks
Partner networks
Datapalooza
Conferences
INFORM
Journalism, books, radio
shows, blogs
Educational programs and
courses
Online Forums
Research Centers and
Projects
Digital Literacy groups
Workshops
Data analysis for public good
BUILD
Innovation teams, Labs
Open source projects
Social impact design groups
Foundation initiatives
Accelerators
Incubators
Tech companies with civic teams
Behavioral economics programs
Open governance initiatives
Data sourcing
Civic & social good hackathons
Civic tech competitions
COMMON SOCIAL PROCESSESCOMMON SOCIAL PROCESSES
29. CONVENE
Civic hacking meetups
Backchannels
Roundtables
Working Groups
Physical gathering places, hubs
Tech translators & intermediaries
Talent Pipeline
Peer networks
Partner networks
Datapalooza
Conferences
INFORM
Journalism, books, radio
shows, blogs
Educational programs and
courses
Online Forums
Research Centers and
Projects
Digital Literacy groups
Workshops
Data analysis for public good
BUILD
Innovation teams, Labs
Open source projects
Social impact design groups
Foundation initiatives
Accelerators
Incubators
Tech companies with civic teams
Behavioral economics programs
Open governance initiatives
Data sourcing
Civic & social good hackathons
Civic tech competitions
COMMON SOCIAL PROCESSESCOMMON SOCIAL PROCESSES
30. WAYS TO ORGANIZE
Degree of Change
Conformist
Reformist
Transformist
Who Pays (Customer)
Government
Philanthropy
Private
Who Uses (User)
Gov
Organization
Individual
How Civic
Civic Feature
Civic Product
Civic Externality
MICAH
We’re presenting these four things to you today.
Micah introduces Matt and Erin
Micah: Been tracking this for dozen + years, PDF, Civic Hall, etc.
Matt: representing cross-sector experience of the fields converged into civic tech
Erin: Microsoft, thesis on digital equity and community institutions, White House, CGI and now Labs
Continuation of conversation
Our methodology took the approach of going from the specific to the general: we looked at what tools and companies actually existed and then worked to group them by technical function. We chose to stay out of domains -- like ed tech, or smart cities -- and instead focus on what the technology enables, making most of these categories domain agnostic. .
So you’re seeing here our list of common functions, each identified through analysis of a couple of hundred civic tech tools and companies.
These are not mutually exclusive or collectively exhaustive. Part of our purpose in being here today is to gather additional data from you and get your criticisms on our work in order to improve it.
Now, we’re going to go through and talk about three categories that we think are representative. We didn’t pick these out for any critically important reason, there are dozens of verticals to populate, we just want to show you how it works.
Digital communication channels between constituents and representatives, trying to improve the feedback loop.
PopVox, Countable, Write to Them, Neighborland, Citizen Budget
Digital communication channels between constituents and representatives, trying to improve the feedback loop.
Platforms that enable residents to notify their government(s) of items in need of attention, often municipal.
SeeClickFix, Ushahidi, FixMyStreet, PublicStuff, Repara
Platforms that enable residents to notify their government(s) of items in need of attention, often municipal.
Public Lab, I See Change, Street Bump, WayCount, Heat Seek
Technology that quantifies the physical environment, such as traffic or environmental factors.
Just three of dozens of functions
We view this work as a prerequisite to asking more critical research questions. Thus, we’ve also developed a handful of suggested horizontal ways to organize the field that, together with our categories, can be particularly useful to researchers, funders, and wonks seeking to understand the space.
Old growth dies, leaving room for new growth.
We intentionally included failed products in our review. It’s important to be able to track longevity and growth of efforts in this space in order to learn more about success and failure. It also helps us make --different-- mistakes, and point entrepreneurs who come into the space trying to recreate a failed effort to the past attempts and lessons learned.
This is flawed. We only speak English really. We welcome your input now and your late night rants later in our google sheet