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Making Your Facebook Page Sing
Where are my fans? How do I help people find me? What about my existing customers? I don’t know what to put on my page… Why am I doing this? No one is commenting…
Loyalty, Referral, Sales
What is THE most important factor? Content Is King
Compelling Content Entertaining Valuable Engaging
Types of Content Blog entries 3rd party content Tag parties Questions Expert time slot Polls Videos Photos Links
Where to Find Stuff to Say? In your head Other people Blogs Tweets Newsletters RSS feeds Twitter Favorites Facebook pages Aggregators Mashable ReadWriteWeb Alltop Techcrunch Your industry trade pub Guests
Welcome to My Page… Share your page Tag your page Ads Twitter Business card Email signature Email newsletter Invitation card/poster
EdgeRank Algorithm order: Videos/photos Links Status Collaborate Comments Likes Friend varieties http://www.social3i.com
Toy and Tool Box Like Button Replacing Share Gotta have it Send Button Like Box Posting as page Connect Custom Tabs Tabsite.com, do-it-yourself, Webstrim Applications Ecommerce: Ecwid, Payvment  Involver, North Social http://developers.facebook.com/
The T’s of the Content Calendar Theme Topics Times/days Type Tone
Know Thyself First Getting in touch with your Value …the ripples vs. the drop
Your target customer What gap are you closing for your customer? Why does your customer need you? Why does your customer want you? What would your customer do without you?  Would they miss you? Customer driven or customer focused?
Measure, measure, measure Create your game rules Declare your start Measure at the end of a turn (what’s a turn?) Compare Win? Lose? Start the next round
Stay in the Game
Business Page Fundamentals Page vs. Profile Privacy Page Creation Initial Posts and Content Inviting people to 'Like' your page Vanity url -- 'username' Metrics
Personal Profile Independent of a business page Your wall Your face to the world of Facebook
Personal Home Page Default page when you login Top News Account Settings Ads and Pages !
Finding 'Create Page' Ads and Pages Home page Look for Pages Click on Pages
Create a Page! Look for Create Page Click on Create Page
Create Your Page Choose your business type Click the icon for the choices
Naming the Page Choose the subcategory The Business or Place will be the name of your page Make it searchable Simple Words in the right order Favors the first word
Filling out the Page Profile picture Basic Information Settings Wall posts Pictures Links Blog posts and tie in Then notify your fans
Finished Page Pictures across top Featured pages Colorful posts Fan engagement
Edit Page Options - Settings Posting Preference - Your Page! Notifications - YES! Remember to SAVE CHANGES every time
Page Permissions Visibility while you're creating the page Wall tab shows: All so that it's welcoming/engaging/sense of community Posting ability: trust your community Spam/blocking words
Basic Information Fill it all in! About will show up on your page under the picture
Business Page Profile Picture Faces are more engaging than logos Unhide all button: for photos at the top of the business page
Featured Pages Pages you have liked AS YOUR Business Page Set of up to 8 to choose to feature Could be sponsored
Marketing Your Business Page Ads Inviting your existing email lists Like Box for your website Vanity URL: 'username' Update your fans
Managing Your Administrators Good practice to have more than one: backup purposes Add them by: Choosing one of your friends Choosing one of the fans Email address they use to login to FB
Applications Settings Setting applications to post to your wall Adding new applications and configuring them Notes: for auto blog posting
Mobile Settings Helpful if on the run a lot Upload activities photos right away
Page Insights Lots of interesting data Engagement Growth Demographics
Facebook Apps Apps Apps! Custom tab pages YouTube Twitter Web Page Email Marketing
Operating Your Page Content Calendar Posting as your page Metrics Objectives Personality
Content Calendar Objectives Persona Themes Timing Schedule it!
Posting as Yourself vs. Your Page Account dropdown Use Facebook as a Page Choose the Page Remember to change back!
Metrics Set objectives Identify measurements that correlate Measure! Keep track of them
Impressions Metrics Impressions and Feedback -- few days after post Look for what content works at what time on what day Objective: greater than the number of 'likes' you have
Be Your Personality!

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Facebook Business Page Mini Workshop

  • 2. Where are my fans? How do I help people find me? What about my existing customers? I don’t know what to put on my page… Why am I doing this? No one is commenting…
  • 4. What is THE most important factor? Content Is King
  • 6. Types of Content Blog entries 3rd party content Tag parties Questions Expert time slot Polls Videos Photos Links
  • 7. Where to Find Stuff to Say? In your head Other people Blogs Tweets Newsletters RSS feeds Twitter Favorites Facebook pages Aggregators Mashable ReadWriteWeb Alltop Techcrunch Your industry trade pub Guests
  • 8. Welcome to My Page… Share your page Tag your page Ads Twitter Business card Email signature Email newsletter Invitation card/poster
  • 9. EdgeRank Algorithm order: Videos/photos Links Status Collaborate Comments Likes Friend varieties http://www.social3i.com
  • 10. Toy and Tool Box Like Button Replacing Share Gotta have it Send Button Like Box Posting as page Connect Custom Tabs Tabsite.com, do-it-yourself, Webstrim Applications Ecommerce: Ecwid, Payvment Involver, North Social http://developers.facebook.com/
  • 11. The T’s of the Content Calendar Theme Topics Times/days Type Tone
  • 12. Know Thyself First Getting in touch with your Value …the ripples vs. the drop
  • 13. Your target customer What gap are you closing for your customer? Why does your customer need you? Why does your customer want you? What would your customer do without you? Would they miss you? Customer driven or customer focused?
  • 14. Measure, measure, measure Create your game rules Declare your start Measure at the end of a turn (what’s a turn?) Compare Win? Lose? Start the next round
  • 15. Stay in the Game
  • 16. Business Page Fundamentals Page vs. Profile Privacy Page Creation Initial Posts and Content Inviting people to 'Like' your page Vanity url -- 'username' Metrics
  • 17. Personal Profile Independent of a business page Your wall Your face to the world of Facebook
  • 18. Personal Home Page Default page when you login Top News Account Settings Ads and Pages !
  • 19. Finding 'Create Page' Ads and Pages Home page Look for Pages Click on Pages
  • 20. Create a Page! Look for Create Page Click on Create Page
  • 21. Create Your Page Choose your business type Click the icon for the choices
  • 22. Naming the Page Choose the subcategory The Business or Place will be the name of your page Make it searchable Simple Words in the right order Favors the first word
  • 23. Filling out the Page Profile picture Basic Information Settings Wall posts Pictures Links Blog posts and tie in Then notify your fans
  • 24. Finished Page Pictures across top Featured pages Colorful posts Fan engagement
  • 25. Edit Page Options - Settings Posting Preference - Your Page! Notifications - YES! Remember to SAVE CHANGES every time
  • 26. Page Permissions Visibility while you're creating the page Wall tab shows: All so that it's welcoming/engaging/sense of community Posting ability: trust your community Spam/blocking words
  • 27. Basic Information Fill it all in! About will show up on your page under the picture
  • 28. Business Page Profile Picture Faces are more engaging than logos Unhide all button: for photos at the top of the business page
  • 29. Featured Pages Pages you have liked AS YOUR Business Page Set of up to 8 to choose to feature Could be sponsored
  • 30. Marketing Your Business Page Ads Inviting your existing email lists Like Box for your website Vanity URL: 'username' Update your fans
  • 31. Managing Your Administrators Good practice to have more than one: backup purposes Add them by: Choosing one of your friends Choosing one of the fans Email address they use to login to FB
  • 32. Applications Settings Setting applications to post to your wall Adding new applications and configuring them Notes: for auto blog posting
  • 33. Mobile Settings Helpful if on the run a lot Upload activities photos right away
  • 34. Page Insights Lots of interesting data Engagement Growth Demographics
  • 35. Facebook Apps Apps Apps! Custom tab pages YouTube Twitter Web Page Email Marketing
  • 36. Operating Your Page Content Calendar Posting as your page Metrics Objectives Personality
  • 37. Content Calendar Objectives Persona Themes Timing Schedule it!
  • 38. Posting as Yourself vs. Your Page Account dropdown Use Facebook as a Page Choose the Page Remember to change back!
  • 39. Metrics Set objectives Identify measurements that correlate Measure! Keep track of them
  • 40. Impressions Metrics Impressions and Feedback -- few days after post Look for what content works at what time on what day Objective: greater than the number of 'likes' you have