13. What We’ve Learned
• Listening is HARD
• Listening takes TIME & EFFORT
• Responding helps create CONNECTION
• Engaging on Facebook will PAY OFF
14. What We’re Planning on Doing
• Utilizing our interns more fully
• Monthly FB contests per show
• Joining Twitter (interns)
• Utilizing Google Analytics for new website
• Create a stronger connection with SJSU
15. Thank You for “Listening!”
Marketing Specialist: Lani Wong
Friday June 11, 2010