National Council of Nonprofits

1. The Happy Healthy Nonprofit:
Linking Self-Care and Wellbeing to Impact
Beth Kanter, Master Trainer, Speaker, Author
Webinar
National Council of Nonprofits
April 25, 2017

2. @kanter
www.bethkanter.org
Beth Kanter: Master Trainer, Speaker, Author and
Nonprofit Thought Leader

3. User Poll
What is your nonprofit’s
experience with wellbeing in the
workplace?
Not discussed
Employees are encouraged to do it
on their own
There are periodic activities for
wellness or wellbeing
Our nonprofit has a
strategy/plan/policy for a
comprehensive program
Online Survey
#2015 - www.slido.com

4. • Nonprofit Professionals
• Understanding Burnout and Self-Care
• Creating A Self-Care Plan
• Nonprofit Organizations
• Culture Change
• Leadership and Employee Engagement
• Nonprofit Case Studies
Slides, Links, and Handouts:
http://bethkanter.wikispaces.com/NCNP
What I’m going to talk about …..

5. Beth
399
Beth’s Story: Why A Book on Self-Care
Healthy Range
>150
Test Results

6. Too Much of This …

7. Too Much of That

8. A Little Bit of That

9. Way Too Much of This ….
Working nights and weekends
Sleep deprivation
No vacation or down time

10. Test Results
150

11. Where do you find
the time in your
work day?

13. Allen Kwabena Frompong
Black Lives Matter
NYC

14. Happy Healthy Nonprofit Book
http://bit.ly/happyhealthynpbook
We-
Care
Self-
Care

16. Burnout is a state of emotional, mental, and physical
exhaustion that occurs when we feel overwhelmed
by too many demands, too few resources, and too
little recovery time.

17. The Symptoms of Burnout
Emotional
Exhaustion
Cynicism
Detachment
Fatigue
Loss of
enjoyment
Insomnia
Pessimism
Forgetfulness
Impaired
concentration
Isolation
Detachment
Increased illness
Loss of appetite
Lack of
Accomplishment
Anxiety
Apathy
Hopelessness
Depression
Increased irritability
Anger
Lack of productivity
Poor performance
Burnout is sneaky!

18. The 4 Stages of Nonprofit Burnout
Passion
Driven
Passion
Waning
Passion
Challenged
Passion
Depleted
Assessment: http://bit.ly/np-burnout

19. What’s Your Personal Craziness Index?

20. What is Self-Care?
Self-Care is about revitalization. It includes any deliberate and
consistent habits you create to enhance your overall well being.

21. Tip: Protect Your Sleep

22. Sitting Is New Smoking

23. Beverly Trayner-Wenger
List of Standing Desk Resources
http://bethkanter.wikispaces.com/walk
Tip: Stand Up At Work

25. Tip: Walk More

27. We have no downtime
52% of smartphone owners check their phones
a few times an hour or more.
Behavior Addiction

30. Tip: Organize Mobile Phone To Avoid Addiction

31. Tip: Unplug regularly & often

32. Tip: Be Intentional

33. TIP: Schedule Quiet/Focus Time

34. Tip: Take Real Vacations
http://www.projecttimeoff.com/

35. Self-Care Plan
Area Practice Goals
Sphere 1:
Self
-Get 7-9 hours of sleep per night.
-Eat more fruits and vegetables every day.
-Get to 10,000 steps per day walking.
Sphere 2:
Others
-Make a regular date with my partner and/or children – one-on-
one – to give my relationships attention.
-Divest myself of negative influences, moving consciously away
from people who bring me down.
Sphere 3:
Environment
-Stop what I’m doing at least once a day to go outside.
-Clear clutter from my office desk
Sphere 4:
Work and Money
-Take comp time when I’m attending work-related evening events.
-Stand up from my desk every 15 minutes to stretch and walk
around.
Sphere 5:
Tech
-Set up a charging station at the front door for all of my/my
family’s digital devices.
-Keep all my digital devices out of my bedroom and off my dinner
table.
Resource:
Self-Care Checklist
http://bethkanter.wikispaces.com/NCNP

36. 1 Make It
Tiny
2 Find A
Spot
3 Train the
Cycle
The Secret to Creating New Self-Habits That Stick!
BJ Fogg: Tiny Habits Framework

38. A Simple Way To Practice Mindfulness At Work
-Two Minutes of Focusing on
Breath
-Two Minutes of No Agenda

39. Creating A Mindfulness Habit Trigger

40. • What is one healthy
happy habit you want
to build? What’s your
trigger?
Mindful Moment
Share Your Idea
#2015 - www.slido.com

41. From Self-Care to WE-Care
● Culture
● Employee Engagement
● Programs and Activities
● Nudges and Cues
● Policies, Strategy

42. Changing An Organizational Culture That Eats French
Fries for Breakfast
Organizational leaders model self-care and
don’t ridicule it, ignore it, or give lip service
When employees are engaged in creating a
culture of we-care or else there will be
either a steak and scotch rebellion or
frequent self-care abusers
Not a quick fix with tactics or activities,
requires patience

43. Avoid Quick Fixes

45. Wellbeing Is Embedded in the Culture

46. Crisis Response Network:
Listen and Engage Employees to Shift the Culture

49. Listen and Engage Employees to Shift the Culture
1: Functioning
Do people have what they need to do their job?
2: Feelings
Do people feel appreciated and respected?
3: Friendship
Do people feel connected to one another?
4: Forward
Do people feel like they have opportunities for growth?
5: Fulfillment
Do people feel like they are inspired and working towards a
higher purpose?
Laura Putnam – 5 F’s Framework

50. United Way in South Dakota: Moving Together
• Twice daily all staff
walk or movement
• Started with listening
and engaging with
employees
• Wellness coaching and
experiment 10 years
ago
• Now part of culture

51. Hazon: Leverage Staff Champions
Wednesday Afternoon Weekly Walk
-After lunch for 20 minutes to energize and build community

53. Building A Movement Inside Your Organization

54. Tip: Create Space for the Conversation

57. Interfaith Youth Core – Bottom Up and Top Down
• Leadership supported an
employee “Giddy” committee
• Feedback on how to improve
wellbeing (health, happiness,
productivity)
• One idea: “Creativity Time” –
three hours per month to
visit a museum – employee
handbook
• No one used it until Executive
Director started to use it

58. Communal Meals: Crockpot Mondays

59. This is bunch
of woo woo
What’s the ROI
of Happy and
Healthy?
Executive Director

60. • Fewer absences and sick days
• Lower healthcare costs
• Higher employee work satisfaction and
retention
• Ability to attract top talent when recruiting for
jobs
• Higher productivity
• Greater ability to handle stressful situations
• Ability to meet and exceed milestones
• Motivated, resilient workers
• Better brand ambassadors
• Responsive and engaged staff
Return on Investment

61. • Does your organization’s culture amplify stress or
nurture well-being? How can you do more of the
latter?
Share Your Idea
#2015 - www.slido.com

62. Summary
• Self-care is not just about kale smoothies and
massages, it is part of doing the work
• Bringing well being into the workplace is all
about culture change
• A culture of well being requires leadership and
employee engagement
• Quick fixes don’t work
• Benefits include recruiting top talent, retention,
reduced health costs, and more
• Pick one small self-care habit that you can
create and build into your life today and courage
others in your organization to do the same!

63. Getting Started
• Be open about self-
care.
• Staff meeting to do
assessments and
create self-care plans
• Accountability buddies
• Make small changes
and offer reward/praise
• Does not have to cost a
lot of money

64. Thank you!
www.bethkanter.org
The Happy Healthy Nonprofit
http://bit.ly/happyhealthynpbook