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Social	
  Media	
  Strategies	
  to	
  Enhance	
  Your	
  
Online	
  Presence
Beth	
  Kanter
November,	
  2017
@kanter
www.bethkanter.org
Beth  Kanter: Master  Trainer,  Speaker,  Author and  
Nonprofit  Thought  Leader
My	
  Work:	
  The	
  Networked	
  Nonprofit
Networked	
  Nonprofits	
  are	
  simple,	
  agile,	
  and	
  
transparent	
  	
  	
  
Listen	
  and	
  engage	
  with	
  networks	
  of	
  people	
  
and	
  organizations	
  to	
  reach	
  outcomes
Staff	
  and	
  board	
  leverage	
  their	
  professional	
  
networks	
  in	
  service	
  of	
  mission
Experts	
  at	
  using	
  social	
  media	
  and	
  online	
  
collaboration	
  tools	
  to	
  make	
  the	
  world	
  a	
  better	
  
place	
  	
  	
  
Who	
  is	
  in	
  the	
  Room?
Slido.Com
Event	
  Code:	
  #NHNP-­‐1
What	
  is	
  your	
  burning	
  question?
TOPICS
OUTCOMES
Buffet  
Interactive
Reflective
Slido.Com – NHNP-­1
FRAMING
The	
  Agenda
Implement	
  one	
  
small	
  step	
  
towards	
  
becoming	
  a	
  
networked	
  
nonprofit
• Breaking	
  Through	
  the	
  
Noise
• Social	
  Media	
  
Assessment
• Writing	
  Your	
  Social	
  
Media	
  Strategy
• Tips:	
  Content,	
  
Channels,	
  and	
  
Champions
• Q/A,	
  Reflection,	
  Raffle
http://bethkanter.wikispaces.com/NHNP-­‐1
Digital	
  Revolution
New Hampshire Nonprofits
Facebook’s	
  Reachpocalypse
New Hampshire Nonprofits
New Hampshire Nonprofits
Content Is King, Storytelling is Queen
What hasn’t changed?
13
Stories	
  of	
  Impact
• Why	
  should	
  your	
  audience	
  care?
• What	
  problem	
  is	
  your	
  organization	
  working	
  to	
  
solve	
  for	
  your	
  audience?
• Why	
  should	
  someone	
  trust	
  your	
  organization	
  to	
  
solve	
  the	
  problem?
• What	
  is	
  the	
  call	
  to	
  action?
The	
  Building	
  Blocks
Transmedia Storytellingg
New Hampshire Nonprofits
A	
  “Who	
  Done	
  It”	
  Story	
  Told	
  Across	
  Social	
  Media	
  Channels	
  to	
  Land	
  
Hank	
  and	
  his	
  Fuzzy	
  Purple	
  Hippo	
  Toy	
  A	
  Forever	
  Home
Fuzzy	
  Purple	
  Hippo	
  Toy	
  Has	
  a	
  Medical	
  Emergency
Fuzzy	
  Purple	
  Hippo	
  Toy	
  Resting	
  After	
  Surgery
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
Great	
  storytelling	
  may	
  capture	
  
attention,	
  you	
  also	
  need	
  to	
  empower	
  
your	
  audience	
  to	
  share	
  your	
  stories	
  
with	
  their	
  networks!
Champions	
  Increase	
  Your	
  Reach	
  and	
  Engagement
“If	
  you	
  hear	
  an	
  idea	
  from	
  
10	
  people,	
  
the	
  impact	
  is	
  completely	
  
off	
  the	
  charts	
  compared	
  
to	
  just	
  one	
  person	
  
whispering	
  in	
  your	
  ear.”
-­‐Seth	
  Godin
Super	
  Champions
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
New Hampshire Nonprofits
Slido.Com
Event	
  Code:	
  #NHNP-­‐1
Where  is  your  nonprofit?  Content,  Champions,  Channels    
Objectives  and  
audiences  for  social
Inconsistent  content  
and  storytelling  across  
social  media  channels
Haphazard  metrics
Leader  and  employees  
use  social  but  lacks  
champion  strategy
Content  is  consistent  
process  based  on  
personas  and  research
Consistently  shares  
content  across  social  
channels  using  
storytelling  best  
practices
Activate    staff  and  
supporters  informally  
Some  measurement    in  
all  above
Sporadic  content    
and  social  
presence
Not  using  
storytelling  best  
practices
Lack  of  social  
media  champions  
inside  or  outside
Multi-­Channel  Content  
Strategy,  Storytelling  Best  
Practices,  Internal  Process,  
and  Measurement
Strategic  pilots  with  
emerging  social  media  
channels
Formal  Champions  
Strategy  and  regular  
activation
Reflection  and  Continuous  
Improvement
CRAWL WALK RUN FLY
Where’s	
  Your	
  Organization	
  Now?
• What	
  area	
  do	
  you	
  need	
  
to	
  do	
  to	
  improve?
Slido.Com – NHNP-­‐1
Digital	
  Strategy
How	
  To	
  Write	
  Your	
  	
  Social	
  Media	
  Strategy
Audience
Objective
Content
Champions
Channels
AUDIENCE: Artists	
  and	
  people	
  in	
  their	
  neighborhood
OBJECTIVES:	
  
Increase	
  engagement by	
  2	
  comments	
  per	
  post	
  by	
  FY	
  2017
Content	
  analysis	
  of	
  	
  conversations:	
  Does	
  it	
  make	
  the	
  organization	
  more	
  
accessible?
Increase	
  enrollment in	
  classes	
  and	
  attendance	
  at	
  events	
   by	
  5%	
  by	
  FY	
  
2017
10%	
  	
  students	
   /attenders	
  say	
  they	
  heard	
  about	
  us	
  through	
  Facebook,	
  
Instagram,	
  or	
  Twitter
CONTENT	
  	
  AND	
  CHAMPIONS
Show	
  the	
  human	
  face	
  of	
  artists,	
  remove	
  the	
  mystique,	
  get	
  audience	
  to	
  
share	
  their	
  favorites,	
  connect	
  with	
  other	
  organizations.	
  	
  Uses	
  best	
  
practices	
  in	
  storytelling	
  and	
  content	
  creation	
  process.	
  Asks	
  artists	
  and	
  
teachers	
  to	
  share	
  with	
  their	
  networks	
  on	
  FB.	
  	
  	
  
CHANNELS
Focused	
  on	
  Facebook,	
  Twitter,	
  and	
  Instagram	
  to	
  use	
  best	
  practices	
  and	
  
align	
  engagement/content	
  with	
  other	
  channels	
  which	
  includes	
  flyers,	
  
emails,	
  and	
  web	
  site.	
  Small	
  budget	
  for	
  FB	
  advertising	
  to	
  boost	
  good	
  
performing	
  content	
  and	
  advertise	
  events	
  with	
  well-­‐crafted	
  landing	
  page	
  
and	
  knowledge	
  of	
  audience	
  targets.
Strategy:	
  Kearny	
  Street	
  Workshop
PERSONAS:	
  	
  Kearny	
  Street	
  Workshop	
  Example
Artist	
  Persona:
Cathy,	
  	
  in	
  her	
  20’s,	
  uses	
  
Instagram	
  and	
  Facebook	
  
to	
  share	
  her	
  art	
  work.	
  	
  
Wants	
  to	
  participate	
  in	
  
programs	
  and	
  exhibits	
  at	
  
the	
  gallery.
Neighborhood	
  Persona:
Lee,	
  lives	
  and	
  works	
  in	
  the	
  
neighborhood.	
   	
  Is	
  	
  a	
  cook.	
  	
  	
  Uses	
  
Facebook	
  on	
  his	
  mobile	
  phone.	
  	
  	
  	
  Has	
  
not	
  visited	
  the	
  gallery	
  because	
  he	
  
thought	
  it	
  was	
  a	
  private	
  club.	
  
Define	
  Measurable	
  Objectives
Reach	
  
Engage
Action
Donate
Grow	
  our	
  web	
  site	
  
visitors	
  by	
  10%
Increase	
  
Engagement	
  rate	
  on	
  
Facebook to	
  4%
Increase	
  the	
  number	
  
of	
  people	
  who	
  
follow	
  us	
  on	
  Twitter	
  
by	
  5%
Increase	
  the	
  number	
  
of	
  people	
  who	
  
attend	
  our	
  events	
  by	
  
5%
New Hampshire Nonprofits
Exercise:	
  	
  People	
  and	
  Objectives
• Describe	
  1	
  target	
  audiences	
  that	
  you	
  want	
  to	
  
reach	
  through	
  social	
  media
• What	
  action	
  do	
  you	
  want	
  the	
  audience	
  to	
  take?
• How	
  will	
  you	
  measure	
  it?
Social	
  Media	
  Building	
  Blocks:	
  The	
  3	
  C’s
Content ChampionsChannels
Digital	
  Content	
  Best	
  Practices
• Content	
  themes	
  and	
  stories	
  resonate	
  with	
  
your	
  audience	
  and	
  support	
  objectives
•Content	
  is	
  shared	
  across	
  channels	
  and	
  
optimized	
  for	
  different	
  social	
  media	
  channels
• Different	
  Formats:	
  Video,	
  Photo,	
  Text	
  
• Disciplined	
  work	
  flow	
  to	
  plan,	
  create,	
  curate,	
  
share	
  and	
  measure	
  – weekly	
  or	
  monthly,	
  one	
  
channel	
  or	
  many
THE	
  PLANNING	
  WORK	
  FLOW
SCHEDULING	
  &	
  ORGANIZING
Who,	
  What,	
  When,	
  Channel
THEME	
  DISCOVERY
Make	
  a	
  high	
  level	
  plan
RESEARCH	
  &	
  BRAINSTORMING
What	
  content	
  do	
  personas	
  want	
  to	
  consume?
Content	
  Themes
• Behind	
  the	
  scenes	
  at	
  your	
  organization
• Stories	
  of	
  impact	
  about	
  the	
  target	
  audience
• Showcase	
  programs	
  or	
  services
• Fun	
  or	
  inspiring	
  stories	
  or	
  content
• Educational	
  or	
  practical	
  tips
• Industry	
  or	
  local	
  news,	
  breaking	
  news,	
  news	
  jacking
• Research,	
  data,	
  policy	
  information
• Curate	
  content	
  useful	
  to	
  your	
  audience
• User-­‐generated	
  content
Editorial	
  Calendar:	
  Weekly,	
  One	
  Channel
Editorial	
  Calendar:	
  Monthly,	
  Several	
  Channels
Tools:	
  	
  	
  	
  Spreadsheet,	
  	
  Buffer,	
  Sprout	
  Social,	
  Co-­‐Schedule,	
  Edgar
Organizing	
  Your	
  Content	
  Creation	
  Process
Exercise
● Identify	
  content	
  themes.	
  	
  	
  Brainstorm	
  some	
  ideas	
  for	
  
stories	
  of	
  impact	
  that	
  resonate	
  with	
  your	
  target	
  
audience.	
  
❏Behind	
  the	
  scenes	
  at	
  your	
  organization
❏Stories	
  of	
  impact	
  about	
  the	
  target	
  audience
❏Showcase	
  programs	
  or	
  services
❏Fun	
  or	
  inspiring	
   stories	
  or	
  content
❏Educational	
  or	
  practical	
  tips
❏Industry	
  or	
  local	
  news,	
  breaking	
  news,	
  news	
  jacking
❏Research,	
  data,	
  policy	
  information
❏Curate	
  content	
  useful	
  to	
  your	
  audience
❏User-­‐generated	
  content
New Hampshire Nonprofits
Pick	
  the	
  Best	
  Channels	
  to	
  Reach	
  Your	
  Audience
● Optimize	
  the	
  1-­‐3 of	
  most	
  important	
  social	
  platforms	
  first
● Right	
  size	
  content	
  creation,	
  frequency	
  and	
  timing	
  to	
  your	
  
capacity
● Repurpose	
  and	
  recycle	
  content	
  creatively	
  across	
  
channels
● Measure,	
  learn,	
  improve
Frequency	
  and	
  Timing
How	
  Often	
  To	
  Post	
  on	
  Social	
  Media	
  Based	
  on	
  14	
  Research	
  Studies
https://coschedule.com/blog/how-­‐often-­‐to-­‐post-­‐on-­‐social-­‐media
● Complete your FB profile, prioritized in
algorithm
● Experiment with post length: Short
copy could work well for clicks,
whereas longer copy could work better
for engagement.
● Lead with a question in your post
● Use bullet point lists
● Add a pull quote from your content
● Include an emoji or two
● Tag other pages/users
● Engage in the comments
● Images work well on Facebook, ideal
size 1,200 x 630 pixels or use Canva
● Video, video, video!
● Messenger Bots (2018)
• Profile	
  filled	
  out	
  w/	
  compelling	
  cover	
  
image	
  and	
  links	
  in	
  bio
• Use	
  keywords	
  in	
  bio
• Avoid	
  using	
  all	
  the	
  characters
• Don’t	
  use	
  distracting	
  hashtags
• Post	
  with	
  photos
• 5-­‐10	
  times	
  per	
  day
• Gifs	
  and	
  emoji	
  stand	
  out
• Use	
  images	
  sized	
  correctly
• Ask	
  questions
• Curate	
  content	
  related	
  to	
  your	
  
mission,	
  share	
  using	
  Quote
• Share	
  other	
  partners	
  content
• Create	
  a	
  back	
  channel	
  DM	
  for	
  
champion	
  sharing
• Use	
  moments	
  to	
  tell	
  stories	
  of	
  impact
Champions
Enlisting	
  your	
  staff	
  and	
  board	
  to	
  leverage	
  
their	
  personal	
  brands	
  and	
  networks	
  on	
  
social	
  media
Getting	
  your	
  supporters	
  and	
  fans	
  to	
  spread	
  
the	
  word	
  about	
  your	
  organization	
  or	
  
campaigns	
  on	
  social	
  media	
  channels
Identifying	
  and	
  cultivating	
  super	
  fans
Networked	
  Nonprofit
Source:	
  Heather	
  McLeod	
  Grant
The	
  Social	
  CEO:	
  In	
  Service	
  of	
  Strategy
Fun,	
  Easy	
  Ways	
  To	
  Engage
New Hampshire Nonprofits
New Hampshire Nonprofits
Social	
  Media	
  Super	
  Fans:	
  Who	
  is	
  Most	
  Engaged	
  on	
  Social	
  Channels?
• Use	
  WhoLikesUs to	
  get	
  a	
  list	
  of	
  
your	
  most	
  engaged	
  Facebook	
  Fans
• Social	
  Rank	
  for	
  Twitter/Instagram
• Invite	
  them	
  – your	
  email	
  list	
  
Create	
  Your	
  Strategy	
  Poster
Share	
  Pair
Gallery	
  Walk
Open	
  Question	
  and	
  Answer
One	
  Minute	
  of	
  Silent	
  Reflection:	
  I	
  Commit	
  To	
  …
Futureme.org
Book	
  Raffle
Thank	
  you!
www.bethkanter.org
The	
  Happy	
  Healthy	
  Nonprofit
http://bit.ly/happyhealthynpbook

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New Hampshire Nonprofits

  • 1. Social  Media  Strategies  to  Enhance  Your   Online  Presence Beth  Kanter November,  2017
  • 2. @kanter www.bethkanter.org Beth  Kanter: Master  Trainer,  Speaker,  Author and   Nonprofit  Thought  Leader
  • 3. My  Work:  The  Networked  Nonprofit Networked  Nonprofits  are  simple,  agile,  and   transparent       Listen  and  engage  with  networks  of  people   and  organizations  to  reach  outcomes Staff  and  board  leverage  their  professional   networks  in  service  of  mission Experts  at  using  social  media  and  online   collaboration  tools  to  make  the  world  a  better   place      
  • 4. Who  is  in  the  Room? Slido.Com Event  Code:  #NHNP-­‐1
  • 5. What  is  your  burning  question?
  • 6. TOPICS OUTCOMES Buffet   Interactive Reflective Slido.Com – NHNP-­1 FRAMING The  Agenda Implement  one   small  step   towards   becoming  a   networked   nonprofit • Breaking  Through  the   Noise • Social  Media   Assessment • Writing  Your  Social   Media  Strategy • Tips:  Content,   Channels,  and   Champions • Q/A,  Reflection,  Raffle http://bethkanter.wikispaces.com/NHNP-­‐1
  • 12. Content Is King, Storytelling is Queen What hasn’t changed?
  • 13. 13 Stories  of  Impact • Why  should  your  audience  care? • What  problem  is  your  organization  working  to   solve  for  your  audience? • Why  should  someone  trust  your  organization  to   solve  the  problem? • What  is  the  call  to  action?
  • 17. A  “Who  Done  It”  Story  Told  Across  Social  Media  Channels  to  Land   Hank  and  his  Fuzzy  Purple  Hippo  Toy  A  Forever  Home
  • 18. Fuzzy  Purple  Hippo  Toy  Has  a  Medical  Emergency
  • 19. Fuzzy  Purple  Hippo  Toy  Resting  After  Surgery
  • 29. Great  storytelling  may  capture   attention,  you  also  need  to  empower   your  audience  to  share  your  stories   with  their  networks!
  • 30. Champions  Increase  Your  Reach  and  Engagement “If  you  hear  an  idea  from   10  people,   the  impact  is  completely   off  the  charts  compared   to  just  one  person   whispering  in  your  ear.” -­‐Seth  Godin
  • 37. Where  is  your  nonprofit?  Content,  Champions,  Channels     Objectives  and   audiences  for  social Inconsistent  content   and  storytelling  across   social  media  channels Haphazard  metrics Leader  and  employees   use  social  but  lacks   champion  strategy Content  is  consistent   process  based  on   personas  and  research Consistently  shares   content  across  social   channels  using   storytelling  best   practices Activate    staff  and   supporters  informally   Some  measurement    in   all  above Sporadic  content     and  social   presence Not  using   storytelling  best   practices Lack  of  social   media  champions   inside  or  outside Multi-­Channel  Content   Strategy,  Storytelling  Best   Practices,  Internal  Process,   and  Measurement Strategic  pilots  with   emerging  social  media   channels Formal  Champions   Strategy  and  regular   activation Reflection  and  Continuous   Improvement CRAWL WALK RUN FLY
  • 38. Where’s  Your  Organization  Now? • What  area  do  you  need   to  do  to  improve? Slido.Com – NHNP-­‐1
  • 40. How  To  Write  Your    Social  Media  Strategy Audience Objective Content Champions Channels
  • 41. AUDIENCE: Artists  and  people  in  their  neighborhood OBJECTIVES:   Increase  engagement by  2  comments  per  post  by  FY  2017 Content  analysis  of    conversations:  Does  it  make  the  organization  more   accessible? Increase  enrollment in  classes  and  attendance  at  events   by  5%  by  FY   2017 10%    students   /attenders  say  they  heard  about  us  through  Facebook,   Instagram,  or  Twitter CONTENT    AND  CHAMPIONS Show  the  human  face  of  artists,  remove  the  mystique,  get  audience  to   share  their  favorites,  connect  with  other  organizations.    Uses  best   practices  in  storytelling  and  content  creation  process.  Asks  artists  and   teachers  to  share  with  their  networks  on  FB.       CHANNELS Focused  on  Facebook,  Twitter,  and  Instagram  to  use  best  practices  and   align  engagement/content  with  other  channels  which  includes  flyers,   emails,  and  web  site.  Small  budget  for  FB  advertising  to  boost  good   performing  content  and  advertise  events  with  well-­‐crafted  landing  page   and  knowledge  of  audience  targets. Strategy:  Kearny  Street  Workshop
  • 42. PERSONAS:    Kearny  Street  Workshop  Example Artist  Persona: Cathy,    in  her  20’s,  uses   Instagram  and  Facebook   to  share  her  art  work.     Wants  to  participate  in   programs  and  exhibits  at   the  gallery. Neighborhood  Persona: Lee,  lives  and  works  in  the   neighborhood.    Is    a  cook.      Uses   Facebook  on  his  mobile  phone.        Has   not  visited  the  gallery  because  he   thought  it  was  a  private  club.  
  • 43. Define  Measurable  Objectives Reach   Engage Action Donate Grow  our  web  site   visitors  by  10% Increase   Engagement  rate  on   Facebook to  4% Increase  the  number   of  people  who   follow  us  on  Twitter   by  5% Increase  the  number   of  people  who   attend  our  events  by   5%
  • 45. Exercise:    People  and  Objectives • Describe  1  target  audiences  that  you  want  to   reach  through  social  media • What  action  do  you  want  the  audience  to  take? • How  will  you  measure  it?
  • 46. Social  Media  Building  Blocks:  The  3  C’s Content ChampionsChannels
  • 47. Digital  Content  Best  Practices • Content  themes  and  stories  resonate  with   your  audience  and  support  objectives •Content  is  shared  across  channels  and   optimized  for  different  social  media  channels • Different  Formats:  Video,  Photo,  Text   • Disciplined  work  flow  to  plan,  create,  curate,   share  and  measure  – weekly  or  monthly,  one   channel  or  many
  • 48. THE  PLANNING  WORK  FLOW SCHEDULING  &  ORGANIZING Who,  What,  When,  Channel THEME  DISCOVERY Make  a  high  level  plan RESEARCH  &  BRAINSTORMING What  content  do  personas  want  to  consume?
  • 49. Content  Themes • Behind  the  scenes  at  your  organization • Stories  of  impact  about  the  target  audience • Showcase  programs  or  services • Fun  or  inspiring  stories  or  content • Educational  or  practical  tips • Industry  or  local  news,  breaking  news,  news  jacking • Research,  data,  policy  information • Curate  content  useful  to  your  audience • User-­‐generated  content
  • 51. Editorial  Calendar:  Monthly,  Several  Channels Tools:        Spreadsheet,    Buffer,  Sprout  Social,  Co-­‐Schedule,  Edgar
  • 52. Organizing  Your  Content  Creation  Process
  • 53. Exercise ● Identify  content  themes.      Brainstorm  some  ideas  for   stories  of  impact  that  resonate  with  your  target   audience.   ❏Behind  the  scenes  at  your  organization ❏Stories  of  impact  about  the  target  audience ❏Showcase  programs  or  services ❏Fun  or  inspiring   stories  or  content ❏Educational  or  practical  tips ❏Industry  or  local  news,  breaking  news,  news  jacking ❏Research,  data,  policy  information ❏Curate  content  useful  to  your  audience ❏User-­‐generated  content
  • 55. Pick  the  Best  Channels  to  Reach  Your  Audience ● Optimize  the  1-­‐3 of  most  important  social  platforms  first ● Right  size  content  creation,  frequency  and  timing  to  your   capacity ● Repurpose  and  recycle  content  creatively  across   channels ● Measure,  learn,  improve
  • 56. Frequency  and  Timing How  Often  To  Post  on  Social  Media  Based  on  14  Research  Studies https://coschedule.com/blog/how-­‐often-­‐to-­‐post-­‐on-­‐social-­‐media
  • 57. ● Complete your FB profile, prioritized in algorithm ● Experiment with post length: Short copy could work well for clicks, whereas longer copy could work better for engagement. ● Lead with a question in your post ● Use bullet point lists ● Add a pull quote from your content ● Include an emoji or two ● Tag other pages/users ● Engage in the comments ● Images work well on Facebook, ideal size 1,200 x 630 pixels or use Canva ● Video, video, video! ● Messenger Bots (2018)
  • 58. • Profile  filled  out  w/  compelling  cover   image  and  links  in  bio • Use  keywords  in  bio • Avoid  using  all  the  characters • Don’t  use  distracting  hashtags • Post  with  photos • 5-­‐10  times  per  day • Gifs  and  emoji  stand  out • Use  images  sized  correctly • Ask  questions • Curate  content  related  to  your   mission,  share  using  Quote • Share  other  partners  content • Create  a  back  channel  DM  for   champion  sharing • Use  moments  to  tell  stories  of  impact
  • 59. Champions Enlisting  your  staff  and  board  to  leverage   their  personal  brands  and  networks  on   social  media Getting  your  supporters  and  fans  to  spread   the  word  about  your  organization  or   campaigns  on  social  media  channels Identifying  and  cultivating  super  fans
  • 62. The  Social  CEO:  In  Service  of  Strategy
  • 63. Fun,  Easy  Ways  To  Engage
  • 66. Social  Media  Super  Fans:  Who  is  Most  Engaged  on  Social  Channels? • Use  WhoLikesUs to  get  a  list  of   your  most  engaged  Facebook  Fans • Social  Rank  for  Twitter/Instagram • Invite  them  – your  email  list  
  • 71. One  Minute  of  Silent  Reflection:  I  Commit  To  … Futureme.org
  • 73. Thank  you! www.bethkanter.org The  Happy  Healthy  Nonprofit http://bit.ly/happyhealthynpbook