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WEBINAR SERIES
5 Ways to Align the Enterprise to One,
Powerful Message featuring
Your Hosts
Tressa Knutson Bruggink
Director
Internal Communications
and Engagement
Anthony Jones
Manager
Internal Digital Communications
THE
Connected
ENTERPRISE
The Challenge
§  Internal teams didn’t have a unified perspective on 

The Connected Enterprise
§  Many employees didn’t have the information they needed to speak
to this core initiative
§  Lack of internal alignment was leading to a risk in creating a
confusing customer experience
5 CORE
STRATEGIES
Over 90 assets of various formats were
created and distributed internally for
The Connected Enterprise campaign

Defined content strategy
•  Alignment of message at a high level
•  Strategic choice of content formats (e.g.,
video, infographics, emails)
•  Technology to manage the process
Infographics Intranet Articles
Social Media
Videos
Segmented Emails
Content EngineDynamic Ads Landing Pages
Use Content Strategically
Five short, easy-to-consume videos were released over a
course of five weeks, followed by five more in-depth
videos explaining the what, why, and how of The
Connected Enterprise

•  Kick-start the campaign with short, concise and
engaging videos
•  Further promote engagement with more in-depth
learning materials
•  Targeted video content to each team
Increase Engagement with Video
Social MediaPersonalized EmailsNews-style Website
Content was delivered to the places our audience was already digesting information
Execute a Multi-Channel Distribution Strategy
Final Delivery: Automation Fair
At the end of this five-week campaign, employees
received the final piece of content the day before our
company’s largest annual customer event – with
15,000 people registered

•  Mobile-friendly e-mail with brief talking points on
The Connected Enterprise
•  Timed to be received en route to the event
•  Empowered employees to speak to customers
and prospects with consistent language
Focus on Timelines
Personalize the Message
Unique, personalized content was delivered to
various segments, depending on their
relationship to and perspective of The Connected
Enterprise

•  Segmented messaging approach to increase
engagement across all business units
•  Developed unique emails for subscribers and
non-subscribers for each business unit
RESULTS
3K 100 10
Subscribers Referrals Unsubscribesx
The Results
18.5K 16K 50K
Minutes WatchedUnique ViewsTotal Views
The Results: Videos
24K
Total Pageviews
16K
Unique Pageviews
8K
Home Page Views
39%
Bounce Rate
02:22
Avg Time on Page
2.58
Avg Pages Per Session
300
Downloads
RAIN (intranet)
Top Referrer
The Results: Website
Impressions Clicks CTR
Non-Subscribers Subscribers
10.8% 27.8%
Non-Subscribers Subscribers
398 1,563
Non-Subscribers Subscribers
3,704 5,632
Pop-up Modals
Inline Ads
Impressions Clicks CTR
Non-Subscribers Subscribers
.48% 1.7%
Non-Subscribers Subscribers
27 63
Non-Subscribers Subscribers
5,652 3,699
The Results: Dynamic Ads
GIC Posts
Overall Engagement
Overall Sentiment
21 Posts from GIC Account
179 Likes
22 Comments
Positive
3 Shares
678 Clicks
The Results: Yammer
§  “In addition to this being strikingly beautiful, this is a seamless flow of information – better than anything
I’ve experienced as a consumer.”
§  “As a company we’ve needed something like this to educate employees and make The Connected
Enterprise message a priority internally. For me, it’s provided much-needed clarity to what we are trying
to accomplish through The Connected Enterprise. So far, I’ve been really impressed with the content,
the communication plan – and I especially love the colleague referral feature. I think the campaign will
prove to be impactful.”
§  “You'll be delighted to know that in two separate meetings today I used the knowledge I gained from
these great materials…the first meeting was with the commercial section of the U.S. Embassy in ho chi
Minh City where I was trying to find out how we can work better with the Vietnamese government and
U.S. Companies in Vietnam; our TCE message played right into a "smart cities" campaign the U.S.
Commercial department is running in the region. So it was great to be able to fluently explain our
offering.”
The Results: Feedback
Love our content?
bit.ly/CXwebinar_ Bit.ly/CXjourney_

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Rockwell Automation: 5 Ways to Align the Enterprise to One, Powerful Message

  • 1. WEBINAR SERIES 5 Ways to Align the Enterprise to One, Powerful Message featuring
  • 2. Your Hosts Tressa Knutson Bruggink Director Internal Communications and Engagement Anthony Jones Manager Internal Digital Communications
  • 4. The Challenge §  Internal teams didn’t have a unified perspective on 
 The Connected Enterprise §  Many employees didn’t have the information they needed to speak to this core initiative §  Lack of internal alignment was leading to a risk in creating a confusing customer experience
  • 6. Over 90 assets of various formats were created and distributed internally for The Connected Enterprise campaign Defined content strategy •  Alignment of message at a high level •  Strategic choice of content formats (e.g., video, infographics, emails) •  Technology to manage the process Infographics Intranet Articles Social Media Videos Segmented Emails Content EngineDynamic Ads Landing Pages Use Content Strategically
  • 7. Five short, easy-to-consume videos were released over a course of five weeks, followed by five more in-depth videos explaining the what, why, and how of The Connected Enterprise •  Kick-start the campaign with short, concise and engaging videos •  Further promote engagement with more in-depth learning materials •  Targeted video content to each team Increase Engagement with Video
  • 8. Social MediaPersonalized EmailsNews-style Website Content was delivered to the places our audience was already digesting information Execute a Multi-Channel Distribution Strategy
  • 9. Final Delivery: Automation Fair At the end of this five-week campaign, employees received the final piece of content the day before our company’s largest annual customer event – with 15,000 people registered •  Mobile-friendly e-mail with brief talking points on The Connected Enterprise •  Timed to be received en route to the event •  Empowered employees to speak to customers and prospects with consistent language Focus on Timelines
  • 10. Personalize the Message Unique, personalized content was delivered to various segments, depending on their relationship to and perspective of The Connected Enterprise •  Segmented messaging approach to increase engagement across all business units •  Developed unique emails for subscribers and non-subscribers for each business unit
  • 12. 3K 100 10 Subscribers Referrals Unsubscribesx The Results
  • 13. 18.5K 16K 50K Minutes WatchedUnique ViewsTotal Views The Results: Videos
  • 14. 24K Total Pageviews 16K Unique Pageviews 8K Home Page Views 39% Bounce Rate 02:22 Avg Time on Page 2.58 Avg Pages Per Session 300 Downloads RAIN (intranet) Top Referrer The Results: Website
  • 15. Impressions Clicks CTR Non-Subscribers Subscribers 10.8% 27.8% Non-Subscribers Subscribers 398 1,563 Non-Subscribers Subscribers 3,704 5,632 Pop-up Modals Inline Ads Impressions Clicks CTR Non-Subscribers Subscribers .48% 1.7% Non-Subscribers Subscribers 27 63 Non-Subscribers Subscribers 5,652 3,699 The Results: Dynamic Ads
  • 16. GIC Posts Overall Engagement Overall Sentiment 21 Posts from GIC Account 179 Likes 22 Comments Positive 3 Shares 678 Clicks The Results: Yammer
  • 17. §  “In addition to this being strikingly beautiful, this is a seamless flow of information – better than anything I’ve experienced as a consumer.” §  “As a company we’ve needed something like this to educate employees and make The Connected Enterprise message a priority internally. For me, it’s provided much-needed clarity to what we are trying to accomplish through The Connected Enterprise. So far, I’ve been really impressed with the content, the communication plan – and I especially love the colleague referral feature. I think the campaign will prove to be impactful.” §  “You'll be delighted to know that in two separate meetings today I used the knowledge I gained from these great materials…the first meeting was with the commercial section of the U.S. Embassy in ho chi Minh City where I was trying to find out how we can work better with the Vietnamese government and U.S. Companies in Vietnam; our TCE message played right into a "smart cities" campaign the U.S. Commercial department is running in the region. So it was great to be able to fluently explain our offering.” The Results: Feedback