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Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   1
Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   2
Big
                                                      Legacy
                                                      Success
                                                      Comfort
                                                      Booked
Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   3
Virtual Events: Why Now?
    A Perfect Storm?




Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   4
Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   5
Presentation_ID
                                                                Our
                  © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   6
http://en.wikipedia.org/wiki/File:Towelday-Innsbruck.jpg
Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                        7
16 – 89 – 24 – 60 - 20


Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   8
A brand
  new
 world.
“    An Event
    is an event
    is an event            ”
          --Gertrude Stein ?
A ROADMAP FOR ACHIEVING THE VISION

                    “An Event is an event is an Event”


     DISCOVER                    DEFINE                         DEVELOP                            DELIVER




        Fully                Define the                       Develop the                     Integrate the
    understand                strategy,                         content,                      experiences
   the objectives            resources,                       experiences                          and
        of all              touchpoints,                          and                        engagements,
   stakeholders,              activities,                    engagements                       and deliver
    and assess           communications,                                                        flawlessly
     needs and           experiences, and
      feasibility         technologies to
                           be employed



                      GPJ Confidential. Not to be distributed without written approval from GPJ.
Cisco FY10 Global Sales Meeting
                               Getting it Done!
                               December 22, 2008 v3




GPJ Confidential. Not to be distributed without written approval from GPJ.
TABLE OF CONTENTS


  !   A Roadmap for Achieving the Vision


  !   Management Framework


  !   Component Review


  !   Overall Approach


  !   GPJ Team Structure


  !   Next Steps




               GPJ Confidential. Not to be distributed without written approval from GPJ.
Virtual Events- Orientation
       “The Future is here. It’s just not widely distributed yet.”
        –William Gibson




      What are they?
      Why now?
      What are we seeing?
      What can we expect?




Presentation_ID   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   14
Virtual Events: What are we seeing

       InXpo,Unisfair                                                                               Second Life,
             ,                                                                                      Fortera, Qwak
           On24


                                                                             Creating world is complex
   Creating world is easy
                                                                             High Learning Curve
   Low Learning Curve
                                                                             Downloads
   No Downloads
                                                                             3D
   2D rendered 3D




    © 2008 Cisco Systems, Inc. All rights reserved.   Cisco Confidential              Adopted from work done at SRI Business Intelligence
                                                                                                                                    15
Event Dimensions
                                                                     UNIVERSE
                                                                   Physical, Virtual
                                                                      Hybrid or
                                                                     Extension

                                                                   CONSUMPTION
                                                                      METHOD
                                                                     Real-time /
                                                                    On Demand

                                                                   COMMUNICATION
                                                                      MEDIUM
                                                                   Audio/Video/Text



                                                                     TECHNOLOGY
                                                                        Webex
                                                                      TelePresence
                                                                          IP TV

   © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential
                                                                                       16
Four Experiential Realms
                                    Absorption



                    Entertainment               Educational


 Passive                                                               Active


                         Esthetic                Escapist


                                    Immersion

© 2008 Strategic Horizons LLP                         Certified Pine & Gilmore Expert
Four Experiential Realms
                                    Absorption



                    Entertainment               Educational


 Passive                                                               Active


                         Esthetic                Escapist


                                    Immersion

© 2008 Strategic Horizons LLP                         Certified Pine & Gilmore Expert
Four Experiential Realms
                                    Absorption



                    Entertainment               Educational


 Passive                                                               Active


                         Esthetic                Escapist


                                    Immersion

© 2008 Strategic Horizons LLP                         Certified Pine & Gilmore Expert
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                         Execution


          M                           A                              S                    T          E            R

                               Assess                                                 Technology               Review &
                                 your                                                  Mapping                  Revisit
                              objectives
                               & goals




Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                       20
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                         Execution


          M                           A                              S                    T          E            R

                               Assess                                                 Technology               Review &
                                 your                                                  Mapping                  Revisit
                              objectives
                               & goals




Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                       21
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                         Execution


          M                           A                              S                    T          E            R

                               Assess                                                 Technology               Review &
                                 your                                                  Mapping                  Revisit
                              objectives
                               & goals




Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                       22
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                         Execution


          M                           A                              S                    T          E            R

                               Assess                                                 Technology               Review &
                                 your                                                  Mapping                  Revisit
                              objectives
                               & goals




Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                       23
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                         Execution


          M                           A                              S                    T          E            R

                               Assess                                                 Technology               Review &
                                 your                                                  Mapping                  Revisit
                              objectives
                               & goals




Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                       24
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                         Execution


          M                           A                              S                    T          E            R

                               Assess                                                 Technology               Review &
                                 your                                                  Mapping                  Revisit
                              objectives
                               & goals




Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                       25
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                         Execution


          M                           A                              S                    T          E            R

                               Assess                                                 Technology               Review &
                                 your                                                  Mapping                  Revisit
                              objectives
                               & goals




Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                       26
M.A.S.T.E.R Overview


   Mark your
   audience                                                       Strategy                          Execution


          M                           A                              S                     T          E            R

                               Assess                                                  Technology               Review &
                                 your                                                   Mapping                  Revisit
                              objectives
                               & goals


         Nov 08                                                                       May 09        Sept 09



Presentation_ID   © 2008 George P Johnson. All rights reserved.    GPJ Confidential                                        27
QUESTIONS YOU MAY BE ASKING

!    How do we move from a physical event to a virtual experience?
!    How do physical event activities map to virtual ones? Do we want to map
     them?
!    How do we build a Marketing Strategy that supports a portfolio of
     touchpoints, activities, conversations, and experiences to ensure we’re
     achieving the vision and sustaining success?
!    Can we achieve the same objectives with a virtual event?
!    How do we move past the inevitable comparisons to a physical GSM?
!    Do we even call it GSM?
!    Which technologies do we employ? When? To accomplish what?
!    How do we ensure our brand is protected online?
!    What if the Internet goes down?
!    What if it is wildly successful?

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GSX physical event to virtual event

  • 1. Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
  • 2. Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
  • 3. Big Legacy Success Comfort Booked Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
  • 4. Virtual Events: Why Now? A Perfect Storm? Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
  • 5. Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
  • 6. Presentation_ID Our © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
  • 7. http://en.wikipedia.org/wiki/File:Towelday-Innsbruck.jpg Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
  • 8. 16 – 89 – 24 – 60 - 20 Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
  • 9. A brand new world.
  • 10. An Event is an event is an event ” --Gertrude Stein ?
  • 11. A ROADMAP FOR ACHIEVING THE VISION “An Event is an event is an Event” DISCOVER DEFINE DEVELOP DELIVER Fully Define the Develop the Integrate the understand strategy, content, experiences the objectives resources, experiences and of all touchpoints, and engagements, stakeholders, activities, engagements and deliver and assess communications, flawlessly needs and experiences, and feasibility technologies to be employed GPJ Confidential. Not to be distributed without written approval from GPJ.
  • 12. Cisco FY10 Global Sales Meeting Getting it Done! December 22, 2008 v3 GPJ Confidential. Not to be distributed without written approval from GPJ.
  • 13. TABLE OF CONTENTS !   A Roadmap for Achieving the Vision !   Management Framework !   Component Review !   Overall Approach !   GPJ Team Structure !   Next Steps GPJ Confidential. Not to be distributed without written approval from GPJ.
  • 14. Virtual Events- Orientation “The Future is here. It’s just not widely distributed yet.” –William Gibson   What are they?   Why now?   What are we seeing?   What can we expect? Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
  • 15. Virtual Events: What are we seeing InXpo,Unisfair Second Life, , Fortera, Qwak On24   Creating world is complex   Creating world is easy   High Learning Curve   Low Learning Curve   Downloads   No Downloads   3D   2D rendered 3D © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential Adopted from work done at SRI Business Intelligence 15
  • 16. Event Dimensions UNIVERSE Physical, Virtual Hybrid or Extension CONSUMPTION METHOD Real-time / On Demand COMMUNICATION MEDIUM Audio/Video/Text TECHNOLOGY Webex TelePresence IP TV © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
  • 17. Four Experiential Realms Absorption Entertainment Educational Passive Active Esthetic Escapist Immersion © 2008 Strategic Horizons LLP Certified Pine & Gilmore Expert
  • 18. Four Experiential Realms Absorption Entertainment Educational Passive Active Esthetic Escapist Immersion © 2008 Strategic Horizons LLP Certified Pine & Gilmore Expert
  • 19. Four Experiential Realms Absorption Entertainment Educational Passive Active Esthetic Escapist Immersion © 2008 Strategic Horizons LLP Certified Pine & Gilmore Expert
  • 20. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 20
  • 21. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 21
  • 22. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 22
  • 23. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 23
  • 24. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 24
  • 25. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 25
  • 26. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 26
  • 27. M.A.S.T.E.R Overview Mark your audience Strategy Execution M A S T E R Assess Technology Review & your Mapping Revisit objectives & goals Nov 08 May 09 Sept 09 Presentation_ID © 2008 George P Johnson. All rights reserved. GPJ Confidential 27
  • 28. QUESTIONS YOU MAY BE ASKING !  How do we move from a physical event to a virtual experience? !  How do physical event activities map to virtual ones? Do we want to map them? !  How do we build a Marketing Strategy that supports a portfolio of touchpoints, activities, conversations, and experiences to ensure we’re achieving the vision and sustaining success? !  Can we achieve the same objectives with a virtual event? !  How do we move past the inevitable comparisons to a physical GSM? !  Do we even call it GSM? !  Which technologies do we employ? When? To accomplish what? !  How do we ensure our brand is protected online? !  What if the Internet goes down? !  What if it is wildly successful?