The document discusses the current state and future of intranets. It covers several topics: employee engagement levels globally and perspectives on the future of work; the purpose of intranets being to make work easier for colleagues and share culture/communication; different perspectives and tools used for intranets including content management systems, portals, and enterprise social networks; and the changing roles of organizations, managers, and employees in relation to technology and work styles with intranets.

1. HUR ÄR TILLSTÅNDET FÖR
INTRANÄTET IDAG? FINNS DET
NÅGON FRAMTID?
Kristian Norling från IntraTeam, Fujitsu frukostseminarie den 21 oktober, Stockholm
@kristiannorling
@intranatverk
kristian@intrateam.se

2. Livstidsgaranti
kristian@intrateam.se

3. intranät, råd
hjälp, glädje, utbyte, mentorskap, debatt, events,
nyheter, insikt, övning, konferens,kunskap,
seminarium, fakta, flexibilitet, nätverksgrupp, inblick,
idéer, information
tips, upplysning, motivation, inspiration, nätverk
föreläsning, handledning, diskussion, lärande, stöd,
tanke, medverkan, utbildning, nöje, gemenskap,
nätverksgrupp, samarbete
workshop, erfarenhet, kunskapsdelning, samtal,
vägledning

5. “Only 13% of employees worldwide are engaged at work.
63% are "not engaged," meaning they lack motivation and are
less likely to invest discretionary effort in organizational goals
or outcomes.
And 24% are "actively disengaged," indicating they are unhappy
and unproductive at work and liable to spread negativity to
coworkers. In rough numbers, this translates into 900 million
not engaged and 340 million actively disengaged workers
around the globe.”
Gallup: State of the Global Workplace 2013

7. “66% see the future of work as a world
full of possibility and believe they will
be successful.”
“53% think technological breakthroughs
will transform the way people work over
the next 5 – 10 years.”
The future of work - A journey to 2022, PwC 2014

8. “For many organizations, the partial or wholesale
embracing of a consumer style of computing for
business purposes will be beneficial and, in some
cases, transformational. Considering a digital
workplace helps organizations determine if and
how rapidly they should embrace consumer-style
computing trends.”
Gartner om den digitala arbetsplatsen

9. “The digital workplace is much more than
technology. It is a blend of Capabilities,
Enablers and above all, Mindset”
The Digital Workplace in the Connected
Organization 2014

10. Delta i undersökningen!
2015 DIGITAL WORKPLACE
SURVEY

11. Vad är huvudsyftet med
intranätet?
68% - göra arbetet lättare
för kollegorna
Intranät i Sverige 2013

12. “THE MORE OFTEN EMPLOYEES USE THEIR
INTRANET TO DO THESE THREE THINGS, THE
HIGHER THEIR OVERALL VALUATION OF THEIR
INTRANET:
• Complete online forms
• Upload or download documents
• Find instructions for completing work tasks”
Intranets Reimagined: Did We Just Statistically Prove the Case
for a Social Intranet?

13. Två huvudsyften:
1. Göra saker
2. Kulturbärare/
kommunikation

14. 4 perspektiv

15. Verktyg
Information
Organisation
Medarbetare

16. 29 procent kommer att
göra om intranätet helt
under 2015
Hur mår Sveriges intranät? 2014

17. Verktyg

18. • Enterprise Content
Management (ECM)
• Traditionella Content
Management System (CMS)
• Portaler
• Enterprise Social Networks
(ESN)
• Internet-tjänster

19. Customer Satisfaction: Product
• Overall customer satisfaction with collaboration and social software
product functionality can only be termed as “middling”
• Using a scale of 10, the average product satisfaction score was 5.6
Average Satisfaction Score = 5.6
N = 380; 95% confidence interval = 5.3 to 5.9
4
1 =
Not
Satisfied
4 =
Somewhat
Satisfied
10 =
Very
Satisfied
7 =
Satisfied
Copyright © 2014 Real Story Group www.realstorygroup.com

20. Information

21. nathansnider

22. Registervård
Information Lifecycle
Management

23. Enbart 19 procent jobbar
aktivt med att rensa bort
gamla texter
Hur mår Sveriges intranät? 2014

24. 45% är missnöjda eller
mycket missnöjda med
sin sökfunktion
Enterprise Search and Findability Survey 2014

25. Bra teknik
+ dålig informationskvalité
=
Kass sök

26. Bra nerladdningsbar guide om Information
management från Intranet Focus
Research Note 04/13 September 2013
Managing Information as an Organisation
Asset

27. Organisation

29. Traditionellt IT /kommunikation
som ansvarat för intranätet.
Trenden nu:
• HR
• Affärsutveckling
• Integrerad / DevOps
• Hela organisationens
ansvar

30. 8. In both internetworked markets and among
intranetworked employees, people are speaking
to each other in a powerful new way.
45. Intranets naturally tend to route around
boredom. The best are built bottom-up by
engaged individuals cooperating to construct
something far more valuable: an intranetworked
corporate conversation.
Cluetrain Manifesto, 1999

31. Förvaltning

32. Nya organisationsmodeller
härarbete, pods, wirearchy,
working out loud etc.

33. Wirearchy =
“a dynamic two-way flow of power
and authority, based on
knowledge, trust, credibility and a
focus on results, enabled by
interconnected people
and technology”
Jon Husband, wirearchy.com

34. Statistik
Nyckeltal
Analys

35. Medarbetare

36. BYOD
BYOC
BYOA
BYOM

37. What Wirearchy Means For As a Manager:
Become knowledgeable about online work
systems and how the need for collaboration
is changing the nature of work, generally –
and the nature of managerial work
specifically. Learning how to be an effective
listener and coach is all-important.
Jon Husband, wirearchy.com

38. What Wirearchy Means For You As an Employee:
Become more aware of the changing nature
of work, and the traditional structures of
authority. Develop a clear understanding of how
to be both empowered and valuable and
of service. Understand how to navigate on one’s
own through a constantly shifting landscape of
work.
Jon Husband, wirearchy.com

39. “A citizen developer is a user who
creates new business applications for
consumption by others…”
Gartner IT Glossary

40. “Citizen Developers feel that they should have the
freedom to choose the software and applications
they use as part of their daily work. More than
half of Citizen Developers say they are most
qualified to make this choice, instead of IT or their
manager.”
The next generation worker: The Citizen Developer

41. Scenario 1:
Same, same
Redesign, remake, rensa

42. Scenario 2:
Hjälp att sköta jobbet
(Verktygen styr arbetet)

43. Scenario 3:
Arbetet styr verktygen

44. Frågor?

45. Vi delar kunskap om intranät.
Vi arrangerar nätverksträffar, utbildningar och
intranätkonferenser samt erbjuder mentorskap för dig
som jobbar med intranät.
Prenumerera på vårt månatliga nyhetsbrev för intressant
och läsvärd kunskap om intranät.
www.intrateam.se
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