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HOW TO MAKE ANY
GLOBAL PROCESS OWNER
SUCCESSFUL
The three focus areas: A CEO’s guide
A GPO (GLOBAL PROCESS OWNER) IS ENTRUSTED WITH
RESPONSIBILITIES TO MAKE FUNCTIONS EFFICIENT,
REDUCE COST TO SERVE THE BUSINESS AND CREATE
VALUE FOR THE ENTERPRISE.
DIGITAL TECHNOLOGIES PROVIDE BOTH AN
OPPORTUNITY AND CHALLENGE FOR THE
GPO COMMUNITY.
The challenge is how to get it right first time!
THERE ARE THREE CRITICAL AREAS WHICH
IF CORRECTLY FOCUSED UPON, CAN
MAKE ANY GPO SUCCESSFUL IN
LEVERAGING DIGITAL TECHNOLOGIES FOR
ACHIEVING ORGANIZATION OBJECTIVES.
1. DEFINING CORRECTLY THE “O” FOR
THE GPO; THE OWNERSHIP
Record to Close
Close to
Report
Report to
Information
Typical R2R GPO ownership
Couldn’t integrate reporting output into
information for Decision Support ??
The most value added ownership would be Record to Information for the
GPO and not just Record to Report
1. ALIGN THE EXPECTED OUTCOME FROM GPO
ROLE TOWARDS THE ORGANIZATION STRATEGY
It is critical for a GPO to focus on the following for a
successful digitization plan:
- Know the organization objective
1. ALIGN THE EXPECTED OUTCOME FROM GPO
ROLE TOWARDS THE ORGANIZATION STRATEGY
It is critical for a GPO to focus on the following for a
successful digitization plan:
- Understand the linkage between outcome from
the ownership and the organization objectives
1. ALIGN THE EXPECTED OUTCOME FROM GPO
ROLE TOWARDS THE ORGANIZATION STRATEGY
It is critical for a GPO to focus on the following for a
successful digitization plan:
- Accordingly target the outcome through the
digital transformation plan
1. GPO TO DRIVE IMPLEMENTATION OF PROCESS
CHANGE, FOR THE ORGANIZATION AND BY THE
EMPLOYEE
Get buy-in from top and alignment
from middle management…
…design thinking workshop to co-imagine the
design and for co-creating the prototypes
1. GPO TO DRIVE IMPLEMENTATION OF PROCESS
CHANGE, FOR THE ORGANIZATION AND BY THE
EMPLOYEE
Get participation from process
employees across geographies and
functional boundaries for
implementation
1. GPO TO DRIVE IMPLEMENTATION OF PROCESS
CHANGE, FOR THE ORGANIZATION AND BY THE
EMPLOYEE
Track performance of the outcome
and communicate regularly to all
the stakeholders
QUESTIONS
https://www.linkedin.com/in/kumar-lalit-09753012/
Image courtesy - google

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How to make any global process owner successful

  • 1. HOW TO MAKE ANY GLOBAL PROCESS OWNER SUCCESSFUL The three focus areas: A CEO’s guide
  • 2. A GPO (GLOBAL PROCESS OWNER) IS ENTRUSTED WITH RESPONSIBILITIES TO MAKE FUNCTIONS EFFICIENT, REDUCE COST TO SERVE THE BUSINESS AND CREATE VALUE FOR THE ENTERPRISE.
  • 3. DIGITAL TECHNOLOGIES PROVIDE BOTH AN OPPORTUNITY AND CHALLENGE FOR THE GPO COMMUNITY. The challenge is how to get it right first time!
  • 4. THERE ARE THREE CRITICAL AREAS WHICH IF CORRECTLY FOCUSED UPON, CAN MAKE ANY GPO SUCCESSFUL IN LEVERAGING DIGITAL TECHNOLOGIES FOR ACHIEVING ORGANIZATION OBJECTIVES.
  • 5. 1. DEFINING CORRECTLY THE “O” FOR THE GPO; THE OWNERSHIP Record to Close Close to Report Report to Information Typical R2R GPO ownership Couldn’t integrate reporting output into information for Decision Support ?? The most value added ownership would be Record to Information for the GPO and not just Record to Report
  • 6. 1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY It is critical for a GPO to focus on the following for a successful digitization plan: - Know the organization objective
  • 7. 1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY It is critical for a GPO to focus on the following for a successful digitization plan: - Understand the linkage between outcome from the ownership and the organization objectives
  • 8. 1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY It is critical for a GPO to focus on the following for a successful digitization plan: - Accordingly target the outcome through the digital transformation plan
  • 9. 1. GPO TO DRIVE IMPLEMENTATION OF PROCESS CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE Get buy-in from top and alignment from middle management… …design thinking workshop to co-imagine the design and for co-creating the prototypes
  • 10. 1. GPO TO DRIVE IMPLEMENTATION OF PROCESS CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE Get participation from process employees across geographies and functional boundaries for implementation
  • 11. 1. GPO TO DRIVE IMPLEMENTATION OF PROCESS CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE Track performance of the outcome and communicate regularly to all the stakeholders