A global process owner (GPO) is responsible for making functions efficient and reducing costs to serve the business. Digital technologies provide both opportunities and challenges for GPOs. There are three critical areas of focus that can make any GPO successful in leveraging digital technologies: 1) Defining the correct scope and ownership for the GPO, focusing on integrating reporting outputs into decision-making information. 2) Aligning the expected outcomes of the GPO role to the organization's strategy by understanding how outcomes link to objectives and targeting outcomes through digital transformation. 3) Driving implementation of process changes for the organization and employees through design thinking workshops, cross-functional participation, and tracking performance communication.