1. 1 J U T L A N D C L O S E • L O N D O N • N 1 9 4 B E
0 7 9 0 5 4 2 8 9 5 9 • L A U R A B A I L E Y 4 9 @ Y A H O O . C O M
L A U R A S E A B R O O K
OBJECTIVE
To become a store manager for a highly successful company
which will offer me the opportunity to further progress my
career and give me the opportunity to enhance my current
ambitions and qualifications.
PROFILE
Currently store manager for highly successful and motivated,
well trained team, always having a professional approach,
exceptional attention to detail and priority to deliver the highest
standards through a variety of coaching, training, reward and
recognition methods.
I am a determined, self motivated, confident individual with the
ability to organise and prioritise effectively.
My values include respect for the individual, strive for better
results, being customer driven, and having a positive/can do
attitude.
SUMMARY OF HIGHLIGHTS
Currently Store Manager for the highest grossing turnover store
in my Area(16 stores)
Awarded Area Store Manager of the year 2014
Talent manager for the Area (Duty Managers)
Maternity Risk Assessor for Region(North London)
New Starter Induction trainer for Area
Stock Loss Reduction Champion (+10k over budget(2012) -
now £2.5k under budget (2014)
EMPLOYMENT HISTORY
Iceland Foods Start Date:10/2001-Present
Store Manager Holloway 2011-15 (100k-105k)
Store Manager Caledonian Rd 2008-11 (60k-65k)
Responsibilities and Achievements

2.  Turnover of 100-105k per week average £5.4m per year
 38-40 Staff Members
 Sales performance currently +0.5% v sales target
 Stock Loss figure currently -0.67% v stock loss target
 Wages currently £110 under budget
 Reduced and Waste currently £124 under budget
 Bonus Card usage 25% v 20% target (top non Home
Delivery store)
 Bonus Savings 2.5% v 1.0% target (average £310 per
week)
 Management Index 97%(+5%)
 Talking Shop Index 85%(+19%)
 Responsibilities include all training and coaching of staff to
the required standard, including inducting new starters, all
legal compliance and maintenance issues, as well as all
health and safety aspects including first aid training, fire risk
assessments, evacuations and tests and holding a personal
Alcohol License.
 Effective planning of schedules 3 weeks in advance and to
wages spend allowance.
 Effective management of all holidays and absence
 Undertake all disciplinary investigations and hearings in line
with legal requirements
 Development of junior staff members from frontline
colleagues to Duty Managers/Supervisors and Senior
Supervisors
 Facilitate staff meetings on a quarterly basis using a variety
of communication methods in store
Previously worked for Budgens Stores for 6 months in a variety of
roles including cashier, replenishment, cash office, warehouse before
joining Iceland.
EDUCATION
IT skills in Microsoft Office, Word, PowerPoint, Nexus
including Payroll, Holiday, Sickness Payments
Facilitates Duty Manager Workshops as well as delivering
Area Meeting presentations.
Social Media such as Facebook/Twitter
INTERESTS

3. Travel and sightseeing(especially USA)
Reading, especially local history and autobiography’s
Cooking, heritage of British produce and visiting farmers
markets
Socialising(current Area Quiz Champions) and going to the
Theatre
REFERENCES
Gurdip Singh
Gks3672@hotmail.co.uk
Paul Johnson
Sandfordpj@yahoo.co.uk