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Laura Overton on 'Modernising Learning and Making it a Reality'
1. Business Transformation Through Learning Innovation
LauraOverton
www.towardsmaturity.org/BenchmarkToday
Modernising Learning: Making it a reality
Turning talk into action!
15th October 2014
2. Business leaders are hungry for what you can bring them…they just don’t know it yet.
3. What is On Our Leaders’ Minds?
Technology
…is the biggest external
force shaping business today
Talent
93% of CEOs recognise the need to
change strategy for attracting talent
Change
Three factors underpin strong business performance in any business:
1.An engaged workforce
2.The ability to continually implement change
3.Finding and nurturing the next generation of leaders
4. Business wants so much more…
55%
52%
49%
47%
59%
40%
36%
94%
89%
91%
93%
89%
89%
84%
Improve staff satisfaction/retention/ motivation
Improve customer satisfaction
Increase productivity
Provide a faster response to changing business conditions
Develop a better qualified workforce
Help implement new processes or new products
Comply with new regulations and legal requirements
% of participants wanting this benefit
2013 N=447
2008 N=261
…L&D also want so much more.
In 2014, the gap is only increasing…
6. YesYes
Learning innovation, done well, delivers bottom-line results:
-9% staff attrition
+14%productivity
-12% time to competency
-17% reduction in costs
www.towardsmaturity.org/2014benchmark
7. How do we know?
10years of research
3,500L&D leaders
44+ Countries
1.5 million data points every year
= An evidence-based approach to modernising learning
Freely available with thanks to Industry Ambassadors
8. Distilling the Wisdom of the Crowds:
The New Learning Agenda
10 years of research into L&D good practice has shown us that in order to create firm foundations for success, top performing organisations show us that we need a New Learning Agenda; one that is shared by business and learning stakeholders. This New Learning Agenda outlines nine action areas to help businesses build talent, drive performance, support change and improve agility. for more details, visit: www.towardsmaturity.org/2013benchmark
9. Transform
Training
Develop Learning Culture
Integrate Learning & Talent
New Models of learning
42% use models that support learning in flow of work to shape their approach
10
70
20
What are we doing?
Average
We blend our use of several different technologies
22%
Weactively encourage users to collaborate in building knowledge resources
15%
Our learning technologies reinforce the way we recruit, onboard and develop our people
19%
Distilling the Wisdom of the Crowds
New Models of Learning
10. The power of the blen
The power of the blen
The Power of the Blend at
Transform
Training
Integrate Learning & Talent
11. Devices used by staff to access work related learning and resources:
95% work computer
62% work or personal mobile phones (Managers especially)
Distilling the Wisdom of the Crowds
Boosting Agility
Respond Faster
Simplify
Flexible Learning
Boost Agility
12. Distilling the Wisdom of the Crowds
Preparing L&D for a future of change
Equip L&D as Agents of Change
Build relationships at the heart of the business
Reflect business priorities in everything you do
Dare to be different
Demonstrate value
Future proof yourself
13. What have you learned today that will equip you to make a difference back in your workplace?
14. What makes the biggest difference in between a mediocre learning strategy and an outstanding one?
ALIGNMENT
15. Definition of Alignment:
1. To arrange in a straight line or in a correct relative position
2. To create a position of agreementor alliance
“Alignment is not a one-way street.
It’s not just about making sure that you have all your ducks in a row; it’s also about making sure your business and customers recognise this fact and recognise that you have real value to offer; it’s about seeing eye to eye.”
16. 2 Way Business Alignment
Customer Activated Learning
Alignment
to need
(organisational and individual)
Distilling the Wisdom of the Crowds
Alignment to Need
17. 2011
(avg)
46%
What Progress Are We Making?
What % of L&D leaders are confident that their learning provision support the skills their business needs?
2013
(avg)
61%
2014
(avg)
60%
Top learning companies
in 2014
97%
2012
(avg)
63%
18. Aligning to Individual Need
88%of learners like to learn at their own pace
75%are happy to engage with online learning
65%agree that they are motivated by using technologies that allow them to network and learn with others
However…
2in5
L&D leaders think their staff are reluctant to learn with new media
20. A call to business leaders!
Look beyond the course
Be open to doing things differently
Demand that your L&D focuses on outcomes
Embrace L&D as a partner in change
To business leaders, we say:
21. Time for action.
“Continually swapping recipes doesn’t guarantee that we can cook!”
Head of L&D, British Council
22. The essential building blocks for modernising learning
Alignment to need
2 way business alignment
Customer (Learner) Activated Learning
Boosting Agility
Flexible learning for flexible working
Simplify
Respond faster
New Models of Learning
Transforming training
Developing a learning culture
Integrating learning and talent
Equipping L&D as agents of change
23. If you do nothing else this year…
LINK LEARNING TO BUSINESS
(not to fads and technologies!)