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alanet.org/conf17 #ALACONF17 @ALABuzz
Welcome
alanet.org/conf17 #ALACONF17 @ALABuzz
On behalf of your 2017 Annual Conference Committee, I would like to
welcome you to the 2017 Annual Conference & Expo in Denver,
Colorado.
Our theme of “Elevate Your Potential” could not have a more suitable
backdrop for our time together. We are looking forward to forging new
relationships, strengthening existing ties, engaging in robust learning,
and recognizing individuals who have contributed to our success.
Shelley Strong
2017 ALA Annual Conference & Expo Planning Committee Chair
Keynote Address
Archie Manning
Former NFL Quarterback
The Manning Playback for Leadership
alanet.org/conf17 #ALACONF17 @ALABuzz
Ellen “Ellie” Krug
Gray Area ThinkingTM
alanet.org/conf17 #ALACONF17 @ALABuzz
David W. Brezina Memorial
General Session Speaker
Mary C. Gentile, PhD
Giving Voice to Values
alanet.org/conf17 #ALACONF17 @ALABuzz
alanet.org/conf17 #ALACONF17 @ALABuzz
ALA’s Annual Conference & Expo focuses on issues
facing leaders in private law firms, corporate,
government, non-profit and legal aid agencies.
Legal industry-
focused
education
Products and
services for
legal
professionals
Networking
opportunities
with peers and
business
partners
Continuing
education
credits
Interactive
workshops,
case studies
and discussions
Education
Choose from more than 80 education sessions in five key legal management areas.
Sessions are led by industry experts who present leading-edge information on the
challenges and solutions that impact law firms and departments in today's
demanding professional environment.
alanet.org/conf17 #ALACONF17 @ALABuzz
Communications
and
Organizational
Management
Financial
Management
Human Resources
Management
Legal Industry
and Business
Management
Operations
Management
alanet.org/conf17 #ALACONF17 @ALABuzz
What’s New?
Intermediate Track – Sessions offered in this track assume that attendees
have a working knowledge in the field of study and have fewer than 10
years in the legal industry.
Advanced Track – Sessions offered in this track assume that attendees have
more than 10 years of experience and/or an advanced degree in the field
of study.
Basic Track – Sessions offered in this track are available for all attendees
with any working knowledge within the field of study. No advance
participation is necessary.
2020 Education Track
Core competency sessions will help
prepare you for what lies ahead in the
future of the business of law.
alanet.org/conf17 #ALACONF17 @ALABuzz
Practical Legal Project Management:
Kick-starting an LPM Initiative
Examining the HR Trends That Are
Shaping Law Firms for the Future
The Tsunami Impact Is Here Now
alanet.org/conf17 #ALACONF17 @ALABuzz
2020 Education Track:
What Will Legal Management Be Like in 2020?
Alternative Approaches to Secretarial
Support
Law Is a Buyers Market: Transforming
Law Firms to Respond to a New
Competitive Environment
Design Opportunities for the Next
Generation of Law Firms
Client Profitability: Analysis to Action
Legal Project Management Track
Sweeping changes in today’s legal marketplace
have created incentives for law firms to manage
legal matters more efficiently and effectively. Legal
Project Management, a task-based approach to
work process, provides the tools to better respond
to client demands.
alanet.org/conf17 #ALACONF17 @ALABuzz
Operational Excellence: Legal Process Improvement Applied to Business and
Administrative Functions
Client Profitability: Analysis to Action
Practical Legal Project Management: Kick-starting an LPM Initiative
alanet.org/conf17 #ALACONF17 @ALABuzz
Tuesday, April 4
Legal Project Management Track:
Boost Your Firm’s Profitability Through
Process Improvement
Education Hot Topics
CM14 Old School, New School: Engaging,
Retaining and Managing Change in a
Multigenerational Workplace
Speaker: Lora Haines
FM32 Payroll Mistakes that Can Land You in
Hot Water
Speaker: Lauraine Bifulco
HR30 Marijuana in the Workplace
Speaker: Mary A. Celeste
alanet.org/conf17 #ALACONF17 @ALABuzz
OM20 Hacking: The Threat from Within
Speaker: Rob Kleeger
LI32 Alternative Approaches to Secretarial
Support
Speakers: Mark Santiago, P. Douglas Benson,
Gera Vaz
• HR31 Executive Presence: How to
Achieve Greater Influence in Your Firm
• LI25 Has Your Company Bridged the Gap
Between Human Values and
Ethics? Does it Matter?
• LI15 Leading with Strategy
• HR30 Marijuana in the Workplace
Can’t Miss International Sessions
• CM14 Old School, New
School: Engaging, Retaining, and
Managing Change in a
Multigenerational Workplace
• CM22 Strength-Based Leadership: The
10-80-10 Principle
• OM10 Building Risk Management into
Your IT Security Program
• FM20 Time Entry to Cash Receipts … 8
Steps to Increase Revenue & Partner
Profits
alanet.org/conf17 #ALACONF17 @ALABuzz
Education – Monday, April 3
Welcome & Keynote: The
Manning Playback for
Leadership
Burying the Billable Hour:
Implementing Value Pricing in
Your Firm
Business Writing Blitz: Tackling
Grammar, Punctuation &
Common Errors
Building Information Risk
Management into Your IT
Security Program
How to Price for Profitable
Legal Services & Build Client
Relationships
Leadership Is Not a Glass
Slipper … But You Still Have to
Make Sure It Fits!
alanet.org/conf17 #ALACONF17 @ALABuzz
Connecting Business Goals to
HR Metrics
Maximizing Your Firm’s Success
in Lateral Hiring
Marketing on the Internet: A Perfect
Marriage of Law, Business
Development & Technology
Office 365 & the Cloud: What
You Need to Know About Ethics
and Security
Advanced Excel Tips & Tricks
Replacing the Annual
Performance Appraisal Ritual
Education – Monday, April 3
Continued
Examining the HR Trends That
Are Shaping Law Firms for the
Future
Generational Marketing:
Strategies & Tactics for
Engaging Different Generations
Old School, New School: Engaging,
Retaining & Managing Change in a
Multigenerational Workplace
Who Should Care About Legal
Conflicts of Interest?
Establishing & Maintaining a
Proactive, Privacy-Compliant
Firm
Administering Your Firm’s
Retirement Plan in a Changing
Environment
alanet.org/conf17 #ALACONF17 @ALABuzz
Business Writing: Digital
Communication
Make Difficult People Disappear:
How to Eliminate Conflict & Reduce
Stress in the Workplace
Building Effective Mentoring
Programs
Federal Labor & Employment Law
Compliance Under the New
Administration: Are You Prepared?
Doubling Your Practice Through
Productization
The Less Paper Law Firm: A
Case Study
Education – Monday, April 3
Continued
Disaster Planning and Recovery: Lesson from the Trenches
Leading with Strategy
Law Is a Buyer’s Market: Transforming Law Firms to Respond to a New Competitive
Environment
Do You Know What Your 401(k) Is Costing You and Your Firm?
alanet.org/conf17 #ALACONF17 @ALABuzz
Education – Tuesday, April 4
Time Entry to Cash Receipts …
8 Steps to Increase Revenue &
Partner Profits
A Transgender Experience: A
Personal Account
ADA & ADAAA Training for
Human Resources
What You Need to Know Now
About Cyber Liability Insurance
Working Against the Margin:
Cost Recovery in the New Legal
Marketplace
Operational Excellence: Legal
Process Improvement Applied to
Business & Administrative Functions
alanet.org/conf17 #ALACONF17 @ALABuzz
Leading from All Sides: The
Realist’s GuideTM to Leadership
Information Governance: How to
Implement Need-to-Know Access &
Ethical Walls Without Destroying
Productivity
Client Profitability: Analysis to
Action
Dysfunction Junction: Handling
the 10 Most Difficult Law Firm
Employees
Wellness: The Pit and the
Pendulum … and the Carrot?!?
The Era of Lean Training
Education – Tuesday, April 4 Continued
Cracking the Code of Legal
Marketing Tech
Tips for Significantly Reducing
Firm Travel Costs
The Realist’s GuideTM to
Getting a Grip on Negativity
Staying the Course in Times of
Change: The Multiple Hats of the
Practice Manager in Succession
Planning
Strength-Based Leadership:
The 10-80-10 Principle
8 Ways Litigation Support
Managed Services Benefits
Your Firms Security Efforts
alanet.org/conf17 #ALACONF17 @ALABuzz
Hacking: The Threat from
Within
Incorporating Outside Counsel
Guidelines into Your Firm’s
Billing Processes
Has Your Company Bridged the
Gap Between Human Values &
Ethics? Does it Matter?
Practical Legal Project
Management: Kick-starting an
LPM Initiative
We’ve Been Hacked! Now
What?
Education – Tuesday, April 4
Continued
The Happy Hour Effect: 5 Key Commitments to Elevate Your Personal and
Professional Success
General Session—Gray Area Thinking: Understanding Diverse Humans and
Welcoming Transgender Attorneys, Coworkers and Clients
Slicing Through the Noise: Powerful Communication for Leadership and
Professional Success
Understanding and Working Through Racial Microaggressions
alanet.org/conf17 #ALACONF17 @ALABuzz
Education – Wednesday, April 5
How to Tell When Someone is
Lying
Managing the Money: Legal
Ethics Related to Trust
Accounts?
Internal Controls & Segregation
of Duties: How to Structure in
Your Small Firm
Everything You Need to Know
About Insurance in 60 Minutes
Marijuana in the Workplace
How to Help Senior Partners &
Administrators Transition Out of
Practice & Prepare Their Successors
alanet.org/conf17 #ALACONF17 @ALABuzz
Design Opportunities for the
Next Generation of Law Firms
David M. Brezina Memorial Session:
Giving Voice to Values: The “How”
of Values-Driven Leadership
Conversion: Living Through the
Nightmare
The Story Teller's Secret
Payroll Mistakes that Can Land
You in Hot Water
Reality-Based Accountability: Hardwiring
Accountability into Your Workforce &
Coaching for Great Performance
Education – Wednesday, April 5
Continued
A Successful Migration to the
Cloud: Preparing for Success
Alternative Approaches to
Secretarial Support
Don't Let the Fine Print
"Gotchas" Get You!
Tax Updates & Year-End
Planning for Various Entity
Types
Executive Presence: How to
Achieve Greater Influence in
Your Firm
Revenue Management:
Awakens Client Intake & New
Client Contact
alanet.org/conf17 #ALACONF17 @ALABuzz
A Profession on Notice: The Ethical &
Liability Case For Why Law Firms Must
Get Serious About Substance Abuse
The Financial Reporting
Checklists Every Firm Should Be
Doing
Mobile Device Security for
Today’s Technology
The Tsunami Impact Is Now Here
Captivate: Presentations That
Engage & Win Over Today’s
Distracted Audiences
Social Media, Privacy & Trade
Secrets
Participate in sessions from your home or office! Based on
member reviews from last year’s virtual conference, ALA is
excited to offer this opportunity again.
alanet.org/conf17 #ALACONF17 @ALABuzz
Continuing Education Credits
Earn valuable credits for Certified Legal Manager (CLM)SM, CPE, CLE,
HRCI and/or SHRM certification at various education sessions.
There is even a CLM Track for earning all necessary general
education credits during conference!
Learn more about ALA’s CLM designation at alanet.org/clm.
alanet.org/conf17 #ALACONF17 @ALABuzz
Exhibit hall showcases a powerhouse of:
• Solutions
• Emerging trends
• Knowledge
• Business partnerships
alanet.org/conf17 #ALACONF17 @ALABuzz
Tomorrow’s technology
Take your toughest questions and find the industry experts
with practical answers!
alanet.org/conf17 #ALACONF17 @ALABuzz
“There are no other opportunities that I have found where we can gather together with as many
experienced legal leaders and those who support all aspects of legal management in one time and
place. The education provided and the value of the discussion that takes place with colleagues is
immeasurable. Even if I have a full plate before going to conference, I feel renewed and buoyed for
the road ahead as I walk out the doors on the last day. There are always takeaways for personal and
professional growth and I'm better for it. I also hope that I give as much, if not more, than I get.”
Lori Hughes
Miller Nash Graham & Dunn LLP
Oregon Chapter
Member Since 2002
alanet.org/conf17 #ALACONF17 @ALABuzz
“Attending ALA conferences is top on my list of professional obligations. Both my firm and I
benefit tremendously from the networking, education and professional relationships built
during these experiences. I never come home empty handed. I always have something that
will benefit my firm and myself when I return from a conference.”
Lyn Calu
Bowman and Brooke LLP
Metropolitan Detroit Chapter
Member Since 2006

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2017 ALA Annual Conference Education Sessions Denver

  • 2. Welcome alanet.org/conf17 #ALACONF17 @ALABuzz On behalf of your 2017 Annual Conference Committee, I would like to welcome you to the 2017 Annual Conference & Expo in Denver, Colorado. Our theme of “Elevate Your Potential” could not have a more suitable backdrop for our time together. We are looking forward to forging new relationships, strengthening existing ties, engaging in robust learning, and recognizing individuals who have contributed to our success. Shelley Strong 2017 ALA Annual Conference & Expo Planning Committee Chair
  • 3. Keynote Address Archie Manning Former NFL Quarterback The Manning Playback for Leadership alanet.org/conf17 #ALACONF17 @ALABuzz
  • 4. Ellen “Ellie” Krug Gray Area ThinkingTM alanet.org/conf17 #ALACONF17 @ALABuzz
  • 5. David W. Brezina Memorial General Session Speaker Mary C. Gentile, PhD Giving Voice to Values alanet.org/conf17 #ALACONF17 @ALABuzz
  • 6. alanet.org/conf17 #ALACONF17 @ALABuzz ALA’s Annual Conference & Expo focuses on issues facing leaders in private law firms, corporate, government, non-profit and legal aid agencies. Legal industry- focused education Products and services for legal professionals Networking opportunities with peers and business partners Continuing education credits Interactive workshops, case studies and discussions
  • 7. Education Choose from more than 80 education sessions in five key legal management areas. Sessions are led by industry experts who present leading-edge information on the challenges and solutions that impact law firms and departments in today's demanding professional environment. alanet.org/conf17 #ALACONF17 @ALABuzz Communications and Organizational Management Financial Management Human Resources Management Legal Industry and Business Management Operations Management
  • 8. alanet.org/conf17 #ALACONF17 @ALABuzz What’s New? Intermediate Track – Sessions offered in this track assume that attendees have a working knowledge in the field of study and have fewer than 10 years in the legal industry. Advanced Track – Sessions offered in this track assume that attendees have more than 10 years of experience and/or an advanced degree in the field of study. Basic Track – Sessions offered in this track are available for all attendees with any working knowledge within the field of study. No advance participation is necessary.
  • 9. 2020 Education Track Core competency sessions will help prepare you for what lies ahead in the future of the business of law. alanet.org/conf17 #ALACONF17 @ALABuzz
  • 10. Practical Legal Project Management: Kick-starting an LPM Initiative Examining the HR Trends That Are Shaping Law Firms for the Future The Tsunami Impact Is Here Now alanet.org/conf17 #ALACONF17 @ALABuzz 2020 Education Track: What Will Legal Management Be Like in 2020? Alternative Approaches to Secretarial Support Law Is a Buyers Market: Transforming Law Firms to Respond to a New Competitive Environment Design Opportunities for the Next Generation of Law Firms Client Profitability: Analysis to Action
  • 11. Legal Project Management Track Sweeping changes in today’s legal marketplace have created incentives for law firms to manage legal matters more efficiently and effectively. Legal Project Management, a task-based approach to work process, provides the tools to better respond to client demands. alanet.org/conf17 #ALACONF17 @ALABuzz
  • 12. Operational Excellence: Legal Process Improvement Applied to Business and Administrative Functions Client Profitability: Analysis to Action Practical Legal Project Management: Kick-starting an LPM Initiative alanet.org/conf17 #ALACONF17 @ALABuzz Tuesday, April 4 Legal Project Management Track: Boost Your Firm’s Profitability Through Process Improvement
  • 13. Education Hot Topics CM14 Old School, New School: Engaging, Retaining and Managing Change in a Multigenerational Workplace Speaker: Lora Haines FM32 Payroll Mistakes that Can Land You in Hot Water Speaker: Lauraine Bifulco HR30 Marijuana in the Workplace Speaker: Mary A. Celeste alanet.org/conf17 #ALACONF17 @ALABuzz OM20 Hacking: The Threat from Within Speaker: Rob Kleeger LI32 Alternative Approaches to Secretarial Support Speakers: Mark Santiago, P. Douglas Benson, Gera Vaz
  • 14. • HR31 Executive Presence: How to Achieve Greater Influence in Your Firm • LI25 Has Your Company Bridged the Gap Between Human Values and Ethics? Does it Matter? • LI15 Leading with Strategy • HR30 Marijuana in the Workplace Can’t Miss International Sessions • CM14 Old School, New School: Engaging, Retaining, and Managing Change in a Multigenerational Workplace • CM22 Strength-Based Leadership: The 10-80-10 Principle • OM10 Building Risk Management into Your IT Security Program • FM20 Time Entry to Cash Receipts … 8 Steps to Increase Revenue & Partner Profits alanet.org/conf17 #ALACONF17 @ALABuzz
  • 15. Education – Monday, April 3 Welcome & Keynote: The Manning Playback for Leadership Burying the Billable Hour: Implementing Value Pricing in Your Firm Business Writing Blitz: Tackling Grammar, Punctuation & Common Errors Building Information Risk Management into Your IT Security Program How to Price for Profitable Legal Services & Build Client Relationships Leadership Is Not a Glass Slipper … But You Still Have to Make Sure It Fits! alanet.org/conf17 #ALACONF17 @ALABuzz Connecting Business Goals to HR Metrics Maximizing Your Firm’s Success in Lateral Hiring Marketing on the Internet: A Perfect Marriage of Law, Business Development & Technology Office 365 & the Cloud: What You Need to Know About Ethics and Security Advanced Excel Tips & Tricks Replacing the Annual Performance Appraisal Ritual
  • 16. Education – Monday, April 3 Continued Examining the HR Trends That Are Shaping Law Firms for the Future Generational Marketing: Strategies & Tactics for Engaging Different Generations Old School, New School: Engaging, Retaining & Managing Change in a Multigenerational Workplace Who Should Care About Legal Conflicts of Interest? Establishing & Maintaining a Proactive, Privacy-Compliant Firm Administering Your Firm’s Retirement Plan in a Changing Environment alanet.org/conf17 #ALACONF17 @ALABuzz Business Writing: Digital Communication Make Difficult People Disappear: How to Eliminate Conflict & Reduce Stress in the Workplace Building Effective Mentoring Programs Federal Labor & Employment Law Compliance Under the New Administration: Are You Prepared? Doubling Your Practice Through Productization The Less Paper Law Firm: A Case Study
  • 17. Education – Monday, April 3 Continued Disaster Planning and Recovery: Lesson from the Trenches Leading with Strategy Law Is a Buyer’s Market: Transforming Law Firms to Respond to a New Competitive Environment Do You Know What Your 401(k) Is Costing You and Your Firm? alanet.org/conf17 #ALACONF17 @ALABuzz
  • 18. Education – Tuesday, April 4 Time Entry to Cash Receipts … 8 Steps to Increase Revenue & Partner Profits A Transgender Experience: A Personal Account ADA & ADAAA Training for Human Resources What You Need to Know Now About Cyber Liability Insurance Working Against the Margin: Cost Recovery in the New Legal Marketplace Operational Excellence: Legal Process Improvement Applied to Business & Administrative Functions alanet.org/conf17 #ALACONF17 @ALABuzz Leading from All Sides: The Realist’s GuideTM to Leadership Information Governance: How to Implement Need-to-Know Access & Ethical Walls Without Destroying Productivity Client Profitability: Analysis to Action Dysfunction Junction: Handling the 10 Most Difficult Law Firm Employees Wellness: The Pit and the Pendulum … and the Carrot?!? The Era of Lean Training
  • 19. Education – Tuesday, April 4 Continued Cracking the Code of Legal Marketing Tech Tips for Significantly Reducing Firm Travel Costs The Realist’s GuideTM to Getting a Grip on Negativity Staying the Course in Times of Change: The Multiple Hats of the Practice Manager in Succession Planning Strength-Based Leadership: The 10-80-10 Principle 8 Ways Litigation Support Managed Services Benefits Your Firms Security Efforts alanet.org/conf17 #ALACONF17 @ALABuzz Hacking: The Threat from Within Incorporating Outside Counsel Guidelines into Your Firm’s Billing Processes Has Your Company Bridged the Gap Between Human Values & Ethics? Does it Matter? Practical Legal Project Management: Kick-starting an LPM Initiative We’ve Been Hacked! Now What?
  • 20. Education – Tuesday, April 4 Continued The Happy Hour Effect: 5 Key Commitments to Elevate Your Personal and Professional Success General Session—Gray Area Thinking: Understanding Diverse Humans and Welcoming Transgender Attorneys, Coworkers and Clients Slicing Through the Noise: Powerful Communication for Leadership and Professional Success Understanding and Working Through Racial Microaggressions alanet.org/conf17 #ALACONF17 @ALABuzz
  • 21. Education – Wednesday, April 5 How to Tell When Someone is Lying Managing the Money: Legal Ethics Related to Trust Accounts? Internal Controls & Segregation of Duties: How to Structure in Your Small Firm Everything You Need to Know About Insurance in 60 Minutes Marijuana in the Workplace How to Help Senior Partners & Administrators Transition Out of Practice & Prepare Their Successors alanet.org/conf17 #ALACONF17 @ALABuzz Design Opportunities for the Next Generation of Law Firms David M. Brezina Memorial Session: Giving Voice to Values: The “How” of Values-Driven Leadership Conversion: Living Through the Nightmare The Story Teller's Secret Payroll Mistakes that Can Land You in Hot Water Reality-Based Accountability: Hardwiring Accountability into Your Workforce & Coaching for Great Performance
  • 22. Education – Wednesday, April 5 Continued A Successful Migration to the Cloud: Preparing for Success Alternative Approaches to Secretarial Support Don't Let the Fine Print "Gotchas" Get You! Tax Updates & Year-End Planning for Various Entity Types Executive Presence: How to Achieve Greater Influence in Your Firm Revenue Management: Awakens Client Intake & New Client Contact alanet.org/conf17 #ALACONF17 @ALABuzz A Profession on Notice: The Ethical & Liability Case For Why Law Firms Must Get Serious About Substance Abuse The Financial Reporting Checklists Every Firm Should Be Doing Mobile Device Security for Today’s Technology The Tsunami Impact Is Now Here Captivate: Presentations That Engage & Win Over Today’s Distracted Audiences Social Media, Privacy & Trade Secrets
  • 23. Participate in sessions from your home or office! Based on member reviews from last year’s virtual conference, ALA is excited to offer this opportunity again. alanet.org/conf17 #ALACONF17 @ALABuzz
  • 24. Continuing Education Credits Earn valuable credits for Certified Legal Manager (CLM)SM, CPE, CLE, HRCI and/or SHRM certification at various education sessions. There is even a CLM Track for earning all necessary general education credits during conference! Learn more about ALA’s CLM designation at alanet.org/clm. alanet.org/conf17 #ALACONF17 @ALABuzz
  • 25. Exhibit hall showcases a powerhouse of: • Solutions • Emerging trends • Knowledge • Business partnerships alanet.org/conf17 #ALACONF17 @ALABuzz Tomorrow’s technology Take your toughest questions and find the industry experts with practical answers!
  • 26. alanet.org/conf17 #ALACONF17 @ALABuzz “There are no other opportunities that I have found where we can gather together with as many experienced legal leaders and those who support all aspects of legal management in one time and place. The education provided and the value of the discussion that takes place with colleagues is immeasurable. Even if I have a full plate before going to conference, I feel renewed and buoyed for the road ahead as I walk out the doors on the last day. There are always takeaways for personal and professional growth and I'm better for it. I also hope that I give as much, if not more, than I get.” Lori Hughes Miller Nash Graham & Dunn LLP Oregon Chapter Member Since 2002
  • 27. alanet.org/conf17 #ALACONF17 @ALABuzz “Attending ALA conferences is top on my list of professional obligations. Both my firm and I benefit tremendously from the networking, education and professional relationships built during these experiences. I never come home empty handed. I always have something that will benefit my firm and myself when I return from a conference.” Lyn Calu Bowman and Brooke LLP Metropolitan Detroit Chapter Member Since 2006