2. Online Shopping Barriers
1. CREDIBILITY
2. PAYMENT
3. LOGISTICS: still the last bottle neck
• e-Com grows 5-6 times faster than delivery
• Vital source for the dooming delivery industry
3. Problems
eCom and logistics are working separately
• Can NOT calculate shipping fee on-the-fly
• No live integration with e-Com sites
• Phone-based order processing manually
4. Quality of Service
Logistics didn’t meet e-Com demands
• No pickup for merchants without contract
• Price scheme is not standard/compatible
• Suppressed in case of incident
• Fragmented over 40 couriers with Pros
and Cons
5. What does e-Com need?
In-depth integration
• On-the-fly shipping fee calculation
• Shipping order processing automatically
• Online parcel tracking
Quality of Service
• Pick-up fast, deliver on time
• Solve incidents properly
• Affordable shipping cost
6. Opportunities
• 90% e-Com payment is Cash on Delivery
• Logistic costs 10-12% online sales volume
8. What is ShipChung? PayPal for shipping industry!
(Similar to payment gateway)
ShipChung.vn is a shipping gateway where sellers can PaS/CoD online sales
packages to buyers country-wide via multiple carriers
Save cost
Competitive & Standard
pricing & payout terms
Convenience
Auto fee calculation"
& order generation,"
no contract required
Protection
ShipChung represents
sellers to resolve dispute
with carriers
(ShipChung has high"
volume power to bargain)
9. Ideal Model for e-Commerce Logistics
Thousand of connections
IMPOSSIBLE
Only ONE connection
POSSIBLE
Couriers
Sellers
Couriors
Sellers
10. Shipping Aggregator Model
Buyers
Couriers
Sellers
Seller Integrated with
ShipChung’s API, or create
shipping order manually via
ShipChung’s web/app
1. Lively feed weight, buyer’s
address, CoD or PaS
2. Lively get shipping cost
Couriers integrated with
ShipChung’s API
1. Receive order
2. Update status
ShipChung collect & pay"
shipping cost to carriers
NganLuong
11. PaS Delivery
Couriers to
pickup parcel
Seller creates & approves"
order via API/Web/App
ShipChung dispatch parcel
Package delivered"
to buyer
Powered by
ShipChung
Buyer orders"
item on shopping site
Buyer pays
the order
API call
API call
12. CoD Delivery
Couriers to
pickup parcel
Seller creates & approves"
order via API/Web/App
ShipChung dispatch parcel
Package delivered"
to buyer & collect cash
Powered by
ShipChung
Buyer orders
item on shopping site
Powered by
NganLuong
ShipChung transfers"
money to seller’s"
e-Wallet
API callAPI call
13. Return
Powered by
ShipChung
Powered by
NganLuong
API call
API call
API call
Seller receive
return product
Couriers return
product
Shipchung create
return bill
Buyer not
Receive product
Seller pay
return fee
14. Competitive Advantage
• Competitive pricing
• PaS & CoD national-wide
• No contract required
• Faster merchant recruitment
• Pickup at serller’s shop/warehouse
• Online parcel management
• Online shipping cost calculation
• Ontime delivery (87% vs 70%)
• Lower return rate (6% vs 12%)
