Modernize B2B Exchanges with IBM On-Premise Integration Offerings
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Learn about common B2B integration challenges, the key advantages of modernizing your B2B capabilities, and how the IBM B2B integration solutions (including IBM Sterling B2B Integrator, IBM Transformation Extender, IBM Transformation Extender Advanced, IBM Sterling File Gateway, IBM Sterling Control Center, and IBM Sterling Secure Proxy) can help. You'll learn how these solutions work together to address a wide range of business, industry and technology needs today.
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Modernize B2B Exchanges with IBM On-Premise Integration Offerings
- 1. | 1 Modernize B2B Exchanges with IBM On-Premise B2B Integration Offerings IBM B2B Integration Gateway and Transformation Engines
- 2. • The Challenges of B2B Integration • How IBM B2B Integration Can help modernize your B2B platform • Why Modernize • IBM Sterling B2B Integrator • IBM Transformation Extender • IBM Transformation Extender Advanced • Extending the Value of your B2B Integration Platform • Why IBM Agenda
- 3. Consumerization of technology setting new expectations for business operations • Real-time response • Always available • Always connected, regardless of location or device Business in the cloud • Systems are no longer centralized • Business processes are spanning on-premise and cloud-based transactions • Communities in the cloud, directly connected or hybrid Competing demands for cost reduction and marketplace expansion • Automate processes to improve efficiency • Processes span multiple enterprises Partner Communities and Operational Processes Partner Communities and Operational Processes are Rapidly Changing | 3
- 4. Industry mandates and government regulations • Basel III • Dodd-Frank Act • Health Insurance Portability and Accountability Act (HIPAA) • Electronic invoicing • Single Euro Payments Area (SEPA) • AS4 Increasingly complex and diverse global business communities • Supplier consolidation in North America • Supplier expansion in emerging markets • Integrating technically challenged partners Partner Communities and Operational Processes Partner Communities and Operational Processes are Rapidly Changing | 4
- 5. Improve Multi-Enterprise B2B Processes The Line of Business is Facing Pressure from Customers and Partners to Improve Multi-Enterprise B2B Processes • Lower operational costs • Utilize the latest data standards • Provide an operational status on exceptions • Adhere to security best practices • Improve service levels • Increase the number of electronically traded documents | 5
- 6. IT Faces Challenges IT Faces Challenges to Optimize those Processes • Minimizing trading partner network downtime • Modernizing legacy B2B integration platforms • Improving operational processes • Integrating a diverse trading partner community • Securing networks and data • Deploying the latest standards | 6
- 7. Additional B2B Challenges Trading Partners Protocols StandardsIntegration Technologies Data formats SLAs Governance Reliability Visibility Multi-Enterprise Organizations Application Platforms 11 5 10 574 Source: 2013 Vanson Bourne B2B Integration and MFT Global Study for IBM While Globalization Leads to Additional B2B Challenges | 7
- 9. • The Challenges of B2B Integration • How IBM B2B Integration Can help modernize your B2B platform • Why Modernize • IBM Sterling B2B Integrator • IBM Transformation Extender • IBM Transformation Extender Advanced • Extending the Value of your B2B Integration Platform • Why IBM Agenda
- 10. Why Modernize? An IT Point of View • An outdated technology stack • Multiple integration gateways • Lack newer capabilities • Leverage new technologies (Cloud, Analytics, Mobile, Social) A Line of Business Point of View • Accommodating the demands of my B2B community and industry • Inability to offer new differentiating services • A desire to lower operational costs • The need to improve decision making • Address governance risk and compliance requirements | 10
- 11. Why Companies Resist Modernization? • The organization still views B2B integration as just IT infrastructure • They become complacent with technology • No priority so lack of budget • A perception its too expensive • They believe they have the necessary capabilities | 11
- 12. Modernize your B2B Platform Why modernize? What’s driving the need? Where’s the value? An outdated technology stack • Hardware cant scale to meet growth requirements • OS and DBs are EOS or EOL • Hardware no longer supported • A scalable B2B platform • An extendable architecture • Vendor supported Multiple integration gateways • Separate islands of automation (B2Bi vs. MFT vs. EDI) • Acquisitions resulted in multiple, disparate gateways • Lack of process automation • Consolidating B2B integration patterns on a single vendor’s gateway • Automating extended processes • Lower cost of IT operations Modernize your B2B platform – The IT perspective |12
- 13. Modernize your B2B Platform Why modernize? What’s driving the need? Where’s the value? Lack newer capabilities • Custom built B2B integration capabilities are difficult to upgrade • Reliance on the capabilities of an older B2B integration platform • LOB wants new services IT cant deliver • Security capabilities failed an audit • Difficult to comply with industry standards • The capabilities to support my operational requirements • The flexibility to offer new services • Staying current with relevant industry standards • Leveraging the latest network and data security technologies Leverage new technologies (Cloud, Analytics, Mobile, Social) • Existing technology stack cannot support • Business has not funded the projects • Turn the data flowing thru the B2B platform into actionable information |13
- 14. Modernize your B2B Platform Why modernize? What’s driving the need? Where’s the value? Accommodating the demands of my B2B community and industry • Consumer expectations drive faster cycle times • Adding new partners or transactions takes too long • Improved cycle times and customer service • Faster time to revenue from B2B relationships Inability to offer new differentiating services • IT needs too much time to respond to the request • We don’t have the capabilities • Quickly offering new revenue generating services • Lack of capabilities is no longer an obstacle to offering new services Modernize your B2B platform – The LOB perspective |14
- 15. Modernize your B2B Platform Why modernize? What’s driving the need? Where’s the value? A desire to lower operational costs • Too many manual processes & redundant data entry • Reduce Fax, email and phone to exchange business documents • Responding to customer questions • Processes operate with minimal intervention • Increased use of eBusiness transactions reduces operational costs • Offering customers self-service The need to improve decision making • Lack of meaningful customer insight • The inability to measure operational performance • Analytics provide market intelligence • More oversight of day to day operations and issues Address governance, risk and compliance requirements • My company’s a target • We failed a security audit • Pressure to keep current with industry standards • Reduce the risk and cost of a security breach • Compliance with security best practices • Compliance with legal or industry standards Modernize your B2B platform – The LOB perspective |15
- 17. Governance &Analytics Actionable visibilityfor business, operationsand compliance Managed File Transfer Security Common perimeter services, proxyand authentication Cloud | On-Premise | Hybrid Self-Service | Outsourced | Hybrid Deployment Options Management Options Security-enhanced, reliable data transfers connecting systems, communities and people Cloud Integration Integration Gateways Transformation Engines Financial Operations Orchestrate financial transactions for real time processing Flexible cloud technologies and expert serviceshost business communities Orchestration and automation for key partner processes Single, universalengine for internal and external file and message transformation needs IBM’s B2B Integration Suite On-premise B2B Gateways and Transformation Engines | 17
- 20. • The Challenges of B2B Integration • How IBM B2B Integration Can help modernize your B2B platform • Why Modernize • IBM Sterling B2B Integrator • IBM Transformation Extender • IBM Transformation Extender Advanced • Extending the Value of your B2B Integration Platform • Why IBM Agenda
- 21. Suppliers Carriers Banks Customers B2B Cloud Retailers Government Agencies Health Providers CRM/ERP Databases Custom Apps Messaging Your Company Multi-enterprise B2B Gateway IBM® Sterling B2B Integrator • Robust & highly scalable • Integrates with Sterling B2B Collaboration Network, ITX, WebSphere MQ and Message Broker • Strategic foundation of Sterling File Gateway, e-invoicing, B2B Integration Services Enables multi-enterprise process through orchestration, transformation and secure routing between internal systems and diverse partner communities | 21
- 22. Suppliers Carriers Banks Customers B2B Cloud Retailers Government Agencies Health Providers CRM/ERP Databases Custom Apps Messaging Your Company Holistic B2B Integration Foundation IBM® Sterling B2B Integrator • Accelerates growth & productivity • Allows for better & faster decision making • Makes it easier for customers to do business with you • Increases customer satisfaction • Reduces TCO Enables multi-enterprise process through orchestration, transformation and secure routing between internal systems and diverse partner communities | 22
- 23. Automated Community Management Ease Complexity with Automated Community Management The Features: • Partner Wizard – Profile Development • Registration and Activation • Change Management • Web-based Tracking for Partner | 23
- 24. Automated Community Management Ease Complexity with Automated Community Management The Benefits: • Onboarding time for new trading partners can decrease by 75 percent • Quickly standardize the partner set- up procedure • Ease of integration for faster onboarding of partners • Scalability to support international expansion and onboarding of service providers | 24
- 25. Formats Required Deliver Documents in the Formats Required The Features: • Map any data format including EDI standards, XML, flat files, database, industry standards • Build custom rules • Additional Industry standards support with Standards Processing Engine and IBM Transformation Extender | 25
- 26. Formats Required Deliver Documents in the Formats Required The Benefits: • Enables B2B and EDI with all business partners and customers, despite disparate standards • Information from 100+ trading partners moves through Sterling Integrator to SAP with minimal errors or issues • Provide customers flexibility they require without having to change internal processes | 26
- 27. Definition and Creation Provide Multi-Enterprise Process Workflow Definition and Creation The Features: • Visual workflow modeler • Faster prototyping of business processes • Accelerate delivery of simple or complex business processes • Reliable and repeatable business processes | 27
- 28. Definition and Creation Provide Multi-Enterprise Process Workflow Definition and Creation The Benefits: • Allows us to win business by providing consistent end-to-end business processes • Improved customer service by quickening all processes • Enabled seamless and secure integration of key business processes • Interfaces with and extends SAP | 28
- 29. Visibility & Control Provide Multi-Enterprise Process Visibility & Control The Features: • Tracking – Messages, files, documents, processes • Reporting – Standard, customized, scheduled, on-demand, integration with other reporting tools • Archiving – long term storage • Additional visibility available with IBM Sterling Control Center | 29
- 30. Visibility & Control Provide Multi-Enterprise Process Visibility & Control The Benefits: • Real-time global visibility and actionable insights allows for better & faster decision making • Near real-time access to decision- critical information ensures timely monitoring of performance against key SLAs • Greater visibility increases customer satisfaction | 30
- 31. The Benefits: • Flexible, secure connectivity, integration, and process automation capable of spanning systems and applications • Comply with regulatory policies • Pass tougher security audits Help Ensure Secure B2B Data Exchanges CRM/ERP Databases Custom Apps Messaging Trusted Network Suppliers Carriers Banks Customers B2B Cloud Retailers Government Agencies Health Providers DMZ Perimeter / Secure Proxy (Optional) Untrusted Network | 31
- 32. The Features: • Role-based access • Custom Password Policy • Encryption of documents both in transit and at rest • Perimeter security services • Additional protection available with IBM Sterling Secure Proxy Help Ensure Secure B2B Data Exchanges CRM/ERP Databases Custom Apps Messaging Trusted Network Suppliers Carriers Banks Customers B2B Cloud Retailers Government Agencies Health Providers DMZ Perimeter / Secure Proxy (Optional) Untrusted Network | 32
- 33. Accommodate Complex Trading Partner Communication Requirements The Features: • Extensive protocol support • Web Services to enable real-time process integration • Additional AS4 support plus high availability with IBM Multi-Enterprise Integration GatewayokI don’t Partner Communication Requirements 33 ERP/CRM Custom Apps Databases Messages Customers B2B Integration Communications Suppliers Partners Carriers Banks Healthcare AS2 RosettaNet HTTPS FTP/S EBICS Web Services Your Company | 33
- 34. Accommodate Complex Trading Partner Communication Requirements The Benefits: • Never saying “No” to a trading partners communication requirements • A more responsive value chain • Out-of-box protocol capabilities Partner Communication Requirements 34 ERP/CRM Custom Apps Databases Messages Customers B2B Integration Communications Suppliers Partners Carriers Banks Healthcare AS2 RosettaNet HTTPS FTP/S EBICS Web Services Your Company | 34
- 35. • The Challenges of B2B Integration • How IBM B2B Integration Can help modernize your B2B platform • Why Modernize • IBM Sterling B2B Integrator • IBM Transformation Extender • IBM Transformation Extender Advanced • Extending the Value of your B2B Integration Platform • Why IBM Agenda
- 36. IBM Transformation Extender It takes any kinds of data from their native forms ANY Data Processes them together, natively, with NO CODE And outputs them into their native target formats ANY Data Many-to-many Integration E.g. - Hierarchical Data , Binary Data, Packed Data, Tabular Data, Relational Data, Nested Structures, Mixed-Type Data, and on and on… | 36
- 37. The IBM Universal Transformation Strategy Transform Anything “With WebSphere TX (ITX), I don’t have to decide which tool I should used based on the kind of data challenge I have. I have one system which can do it all.” - Chief Global Architect, a Top 5 Global Financial Mgmt Firm Transform Anywhere “I’ve got a half-dozen tools that claim to be the best at transformation. Only WebSphereTX (ITX) can do any kind of transformation I need, with any application or service that needs it, regardless the way I need to process or deliver it. One method, one tool, any job; you can’t beat that”. - CIO, Global Hospitality Provider Everyone Transforms “The tremendous difference that WebSphereTX (ITX) provides is that it deals with the hard, ugly problems of integrating data without resorting to code; and it does it inside the existing integration environment.” - Senior IT Exec, a Top 5 Global Bank | 37
- 38. Universal Transformation Universal transformation is a SINGLE SOLUTION that works ACROSS YOUR ENTERPRISE assets to take ANY KIND OF DATA from its native format to the target format with NO CODING. ITX What is IBM Transformation Extender (ITX)? ITX delivers two significant capabilities for IBM customers | 38
- 40. ITX Universal Transformation ITX for Integration Servers For workloads within IBM ESBs / Sterling B2B Integrator ITX Hypervisor Edition Deploy in private clouds with IBM Pure Systems, IBM Workload Deployer or VMware Tools ITX with Command Server For stand-alone workloads in command driven environments ITX with Launcher For stand-alone workloads in file, database and message driven environments ITX for Application Programming For embedded use, called via API — WAS, CICS, 3rd party products, etc. Single Universal ITX Core with Editions Tailored for Various Deployments | 40
- 41. ITX Universal Transformation Deploy a Single Transformation Solution Across your Enterprise • Deploy on industry standard servers, mainframes, virtualized architectures, private clouds from IBM and other vendors • Reuse the same transformation assets throughout your enterprise • Access data directly within your SOA for improved data integrity and high throughput • Learn a single design studio environment where transformations for all platforms are imported, developed, tested and performance- tuned • Provide consistency and scalability without the need to write / re-write custom code or create / re-create maps | 41
- 44. ITX Industry Packs NACHA (National Automated Clearing House Association) North American ACH message standard for electronic payments FIX (Financial Information eXchange Protocol) message ITXAcifications for automated trading of financial instruments ACORD (Association for Cooperative Operations Research and Development) insurance industry standards for life, property, and large commercial accounts X12 B2B standard for inter-industry electronic exchange of business transactions; primarily in North America EDIFACT (Electronic Data Interchange For Administration, Commerce, and Transport) Global EDI standard TRADACO MS An EDI standard used in the retail sector for general merchandise, primarily in the UK | 44
- 45. • The Challenges of B2B Integration • How IBM B2B Integration Can help modernize your B2B platform • Why Modernize • IBM Sterling B2B Integrator • IBM Transformation Extender • IBM Transformation Extender Advanced • Extending the Value of your B2B Integration Platform • Why IBM Agenda
- 46. IBM Transformation Extender Advanced DesignRuntime Bulk/Debulk Transformation Response Ack Validation Biz. Rules ITXA SBI Map Editor ITX Design Studio Sterling MDB ITX Type Trees | 46
- 47. Key capabilities: • Modular, scalable document mediation • Consistent capabilities across industry standards • Automated processing that adheres to industry practices • Support for ITX, Sterling, and XSLT transformation maps • Integration with multiple IBM products, including Integration Bus, B2B Integrator and IBM Transformation Extender IBM Transformation Extender Advanced ITXA provides a modular, comprehensive solution for transforming documents in key industry verticals. DesignRuntime Bulk/Debulk Transformation Response Ack Validation Biz. Rules ITXA SBI Map Editor ITX Design Studio Sterling MDB ITX Type Trees | 47
- 49. Modular: De-envelope Services • Inbound envelope definitions define the business meaning of incoming messages • Sender and Receiverand other Standard IDs associate incoming EDI data with partners • Control numbersequence and duplicate checking is optional | 49
- 50. Modular: De-envelope Services • Validation may be enabled, disabled or delegated to IBM WebSphere TX • Acknowledgements may be enabled and customized • Data is de-bulked and optionally transformed, allowing good transactions to be handled differently from transactions which are contain errors | 50
- 51. Modular: Transformation Services • Transformation maps define the structure of input and output data and the rules for transformation between fields • In its initial release IBM Transformation Extender Advanced supports multiple strategic mappers: IBM Transformation Extender, Sterling B2B Integrator and XSLT maps | 51
- 52. Modular: Transformation Services • Maps may be persisted in thes provided map repository, on a local file system or stored in an external repository and passed to the engine in memory • A repository for XML schemas and DTDs is provided and may be used by the engine for runtime validation | 52
- 53. Modular: Envelope Services • Outbound envelope definitions instruct the engine on how to process outgoing data • Sender and Receiver and other Standard IDs associate outgoing EDI data with partners • Control numbers may be assigned, either locally or globally | 53
- 54. Modular: Envelope Services • Outgoing data may be transformed and validated allowing valid transactions to be handled differently from transactions which contain errors • Outgoing data may be enveloped and delivered immediately or deferred for later batch processing | 54
- 57. • The Challenges of B2B Integration • How IBM B2B Integration Can help modernize your B2B platform • Why Modernize • IBM Sterling B2B Integrator • IBM Transformation Extender • IBM Transformation Extender Advanced • Extending the Value of your B2B Integration Platform • Why IBM Agenda
- 58. Visibility Over Multi-Enterprise Processes IBM® Sterling Control Center Provides visibility, monitoring, and management across B2B collaboration processes Challenges it Addresses • Increasing numbers of transfers or B2B interactions are governed by SLAs • Increasing compliance, governance and audit requirements • Pressure to decrease IT operational costs for B2B operations | 58
- 59. Visibility Over Multi-Enterprise Processes IBM® Sterling Control Center Provides visibility, monitoring, and management across B2B collaboration processes The Features • Provides visibility into all B2B integration activity from a central console • Monitors and tracks B2B processes, steps and integration adapters • Provides compliance reporting and mobile monitoring | 59
- 60. Visibility Over Multi-Enterprise Processes IBM® Sterling Control Center Provides visibility, monitoring, and management across B2B collaboration processes The Benefits • Improve service levels – Helps reduce fines from missed SLAs • Improve operational efficiencies – Reduce support and troubleshooting costs • Auditability – Comply with privacy and SOX regulations | 60
- 61. Deploying DMZ based security IBM® Sterling Secure Proxy An application proxy that protects internal networks from the security risks associated with Internet based B2B data exchanges Challenges it Addresses • Preventing unauthorized access to internal networks and data • Security for data exchanges resides on multiple servers and is difficult to manage • The company is struggling to comply with security and regulatory policies and mandates | 61
- 62. Deploying DMZ based security IBM® Sterling Secure Proxy An application proxy that protects internal networks from the security risks associated with Internet based B2B data exchanges The Features • Uses multi-factor authentication to prevent unauthorized access • Supports industry standard communication protocols • Integrates with existing security infrastructures such as LDAP, Active Directory, Tivoli | 62
- 63. Deploying DMZ based security IBM® Sterling Secure Proxy An application proxy that protects internal networks from the security risks associated with Internet based B2B data exchanges The Benefits • DMZ based security – Enforces session breaks • Protects your brand – Avoid the cost and publicity of a security breach • Passing security audits – Deploy security best practices | 63
- 64. File based B2B Integration IBM Sterling File Gateway An “Edge” based application for file based data exchanges with your B2B community Challenges it Addresses • Costs to manage and troubleshoot file based data exchanges are too high • Onboarding trading partners takes too long and delays revenue opportunities • Lots of unmanaged and highly unsecure data is being exchanged *Data points referencedin this presentation representfindings from an IBM Research study – “IBM Sterling Commerce MFT Suite ROI Findings December 10, 2009” | 64
- 65. File based B2B Integration IBM Sterling File Gateway An “Edge” based application for file based data exchanges with your B2B community The Features • Provides a centralized file gateway for processing inbound and outbound files • Supports any format, any protocol, any size B2B file transfer • Enables the transformation of files to optimize data delivery processes • Enables process automation to route and deliver the files *Data points referencedin this presentation representfindings from an IBM Research study – “IBM Sterling Commerce MFT Suite ROI Findings December 10, 2009” | 65
- 66. File based B2B Integration IBM Sterling File Gateway An “Edge” based application for file based data exchanges with your B2B community The Benefits • Reduce on-boarding costs – customers reduced onboarding costs by 39% • Reduce exception handling costs – customers reduced exception handling costs by 65% • Improve customer satisfaction – Never say “No” to an on-boarding request *Data points referencedin this presentation representfindings from an IBM Research study – “IBM Sterling Commerce MFT Suite ROI Findings December 10, 2009” | 66
- 67. • The Challenges of B2B Integration • How IBM B2B Integration Can help modernize your B2B platform • Why Modernize • IBM Sterling B2B Integrator • IBM Transformation Extender • IBM Transformation Extender Advanced • Extending the Value of your B2B Integration Platform • Why IBM Agenda
- 68. Benefits of a Modernized B2B Platform from IBM – Turning B2B Integration Into a Competitive Differentiator • Market leading B2B integration capabilities • Transformation engines for industry data standards • Data and network security best practice capabilities • Never having to say “No” to a trading partners onboarding request • A lower cost of IT operations | 68
- 70. The Value of IBM B2B Integration Benefits • Support for over 80 different supply chain business documents • Never say “No” to an on-boarding request • Accommodated 44% YoY growth in transaction volumes Value to their clients 8-20% reduction in client’s order cycle times 10-20% reduction in client’s operating expenses 15-20% Improvement in client productivity The Value of IBM B2B Integration to a Logistics Service Provider | 70
- 71. Why IBM? • Managed file transfer, integration gateways, integration services and transformation engines • IDC, MarketScape WW B2B Integration Gateway Software • 2014 Vendor Assessment, September 2014 • Gartner, Magic Quadrant for On-Premises Application Integration Suites, June 27, 2013 Breadth of capability to help meet your requirements Analyst rankings as an integration leader | 71
- 72. Why IBM? • Deployment choice: on premises, cloud or managed service • Modular architecture: buy for ITXAcific project or enterprisewide • Platform choice: desktop, midrange or mainframe • Experienced in building integration centers of excellence • Provides guidance in B2B best practices from assessment to implementation • Global deployment experience across industries Customer flexibility— right solution, right away Superior consulting and professional services expertise | 72
- 73. • Services and solutions for B2B Integration and Commerce • Team of 200+ consultants with with decades of B2B Integration, eCommerce, Order Management, and Managed File transfer experience • IBM Premier Business Partner • Over 1000 successful IBM B2B integration solution engagements About Lightwell | 73