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2011
             Making Wine Social:
How to use social media to market your business.


             THANK YOU SPONSORS
MARKETING

        William F. Humphrey, Jr.
         Texas Tech University
        Rawls College of Business
Texas Wine Marketing & Research Institute
AGENDA

Why market on Facebook?

How to set up a Brand Facebook page

How to claim a Facebook Places page

How to create and administer a Facebook Places Deal

How to launch paid advertising for your brand page
WHY                                               ?

Facebook boasts over 500 million active users.

50% of users log in daily, many more than once.

Average user has 130 friends on the site.

200 million people access Facebook on their mobile phone
(and are twice as active as web users).

Facebook marketing (Pages, Places, and Deals) are FREE
and EASY to create and maintain.
CREATING A PAGE
   FOR YOUR
   BUSINESS
PAGES

Facebook Pages are the
primary communication
vehicle for brands on
Facebook.

They are free and quick to
set up.

Any updates a brand makes
shows up in their fans’
newsfeed.
PAGES
Do not set up your business
as a personal profile - you
will max out your total # of
friends.

Set up your page as a
Facebook Page to have
unlimited fans and better
marketing opportunities.

Now, here’s a step by step
guide.
CREATING                   PAGES

                           
Step 1: If logged into
Facebook, log out.

Step 2: At the bottom of
the Sign Up page, select
“Create a Page for a
celebrity, band, or
                           
business.”
CREATING                  PAGES

Step 3: Select either
Brand or Local
Business.

Step 4: Choose the page
name & indicate you are   
the authorized
administrator for the
page and click “Create    
Official Page.”
CREATING                                            PAGES
Step 5: Add an image that will serve as
your profile picture.
                                                
   Note: Despite FB’s suggestion, do not            
   invite friends yet.

Step 6: Set an initial status update
welcoming your fans to your official FB
page.
                                                    
   Consider doing several updates to fill the
   pages so it doesn’t look so new.

Step 7: Click Edit page and make further
customization.”
CREATING                               PAGES

Step 8: Select Wine/Spirits as
category under Consumer                    
Products.                          

Step 9: Fill in details of your
business. This is your chance to
                                   
brag about awards and your
business approach. Select “Save
Changes”

   Click View Page to see that
   page as it currently looks
CREATING                          PAGES

Step 10: Add some photos that
represent your brand best along   
the top of the new Facebook
layout.

Congrats! Your page is READY!

Now: INVITE your friends to
become fans. Ask them to invite
their friends too.
CREATING                           PAGES
Other comments:

  Adding images along the top
  puts them on your wall.

  As you add images later, they
  will add in the top. You can
  change it back by hovering
  over the image and clicking X.

  As you get new pictures, add
  them slowly (2x day) so that
  the images get more exposure
  to your fans’ Newsfeed.
VANITY                             URL


Once you have 25 fans, go to
Facebook.com/username to select
an easy to remember web address
(vanity URL).

You will be shown a drop down of
all the pages you manage.
VANITY                              URL
Open the drop down and select
the appropriate page.

Check to see if the name you want
is available. If not, choose a
variation.

Once you find a name that is
available, Facebook warns you
that this name cannot be
changed.

Now you can share your easy to
remember web address on
marketing pieces.
FACEBOOK PLACES
& FACEBOOK DEALS:
GETTING IN THE LOCATION GAME
WHAT IS                            FACEBOOK PLACES

 Facebook Places allows users
 to “Check-in” to a physical
 location, alerting friends to
 their current whereabouts

 Users can ‘tag’ friends with
 them.

 Check-ins message an
 endorsement of a place or
 business to a user’s network of
 friends or colleagues.

 Places serves as the platform
 for Facebook Deals.
HOW   FACEBOOK PLACES WORKS




         Choose Places on the
         mobile app or browser
HOW   FACEBOOK PLACES WORKS




         Your friends and their
           check-ins display.
HOW   FACEBOOK PLACES WORKS




        Nearby businesses show
        based on GPS location.
HOW   FACEBOOK PLACES WORKS




       Users can add a status and
         tag friends with their
               Check-In.
HOW   FACEBOOK PLACES WORKS




        Photos can be added and
       recent check-ins by friends
               are shown.
HOW   FACEBOOK PLACES WORKS


       Check-ins show up on Facebook
         web and mobile versions.
HOW TO MANAGE            FACEBOOK PLACES


            Step 1: Claim your Facebook Places page with
            Facebook

            Step 2: Merge the Places page with your
            existing Facebook page!

            Step 3: Remind people to check-in using
            Facebook Places.

            Step 4: Put a Facebook Deal in place to
            encourage frequency to your business.
HOW TO MANAGE   FACEBOOK PLACES


                Step 1: Claim your Facebook
                Places page with Facebook.

                  Search for your business name
                  in the Search Box.

                  Click “Is this your business?”
HOW TO MANAGE   FACEBOOK PLACES

                Step 1: Claim your Facebook Places
                page with Facebook.

                  Search for your business name in
                  the Search Box.

                  Click “Is this your business?”

                  Enter phone number for a
                  verification call .

                  Provide Facebook with the code
                  provided by the automated
                  message. The page is YOURS!
HOW TO MANAGE   FACEBOOK PLACES

                Step 2: Merge your Facebook
                Places page with your brand page

                  This consolidation creates a
                  single page for your business.

                  If Facebook prompts after
                  claiming the Facebook Places
                  page, simply click merge.

                  If Facebook does not prompt,
                  click “Merge with an existing
                  page” at the bottom left side of
                  the Places page.
HOW TO MANAGE   FACEBOOK PLACES


                  Step 2: Merge your Facebook
                  Places page with your brand
                  page.

                    Your page now shows any
                    check-ins made on mobile.

                    This encourages people to
                    visit your business and join
                    their friends. This is a
                    GOOD endorsement.
HOW TO MANAGE   FACEBOOK PLACES


                  Step 3: Encourage your fans to
                  check in.

                    Your page now shows any
                    check-ins made on mobile.

                    This encourages people to
                    visit your business and join
                    their friends. This is a
                    GREAT social endorsement
                    on mobile and web!
HOW TO MANAGE   FACEBOOK DEALS



                  Step 4: Create a Facebook
                  Deal

                    Individual, friend (1+), and
                    frequency are the best
                    options.

                    Create the offer and the
                    restrictions.
HOW TO MANAGE   FACEBOOK DEALS


                   Train your staff on the
                   benefits offered and how to
                   know someone qualifies.

                   Brown typeface means the
                   offer has not been unlocked.

                   Green means that the
                   customer has satisfied the
                   requirement to redeem the
                   offer.
FACEBOOK ADVERTISING:
    PAID ADS TO WIN FANS
ADS

Ads show up to Facebook
users who match the profile
you are targeting .

Ads are created in an online
tool and are simple to
launch.

Each step of the process
drills down to a better target
you specify.
ADS
Targeting criteria
includes geographic area,
age (21+), and gender.

Choose wine-related
interests to better target
potential fans.

As you add criteria, the
total reach of your ad
goes down (as shown on
right of page).
ADS

Target users who are fans
of your other FB pages.

Ads can be tailored to
birthdays or relationship
status (singles events).

Education and workplace
can also be targeted.
ADS

Set a daily budget and
an end date.

In advanced mode,
choose either CPC (cost
per click) or CPM (cost
per 1000 impressions)

You cannot exceed your
budget--you have
absolute control.
MARKETING




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Facebook Wine Marketing

  • 1. 2011 Making Wine Social: How to use social media to market your business. THANK YOU SPONSORS
  • 2. MARKETING William F. Humphrey, Jr. Texas Tech University Rawls College of Business Texas Wine Marketing & Research Institute
  • 3. AGENDA Why market on Facebook? How to set up a Brand Facebook page How to claim a Facebook Places page How to create and administer a Facebook Places Deal How to launch paid advertising for your brand page
  • 4. WHY ? Facebook boasts over 500 million active users. 50% of users log in daily, many more than once. Average user has 130 friends on the site. 200 million people access Facebook on their mobile phone (and are twice as active as web users). Facebook marketing (Pages, Places, and Deals) are FREE and EASY to create and maintain.
  • 5. CREATING A PAGE FOR YOUR BUSINESS
  • 6. PAGES Facebook Pages are the primary communication vehicle for brands on Facebook. They are free and quick to set up. Any updates a brand makes shows up in their fans’ newsfeed.
  • 7. PAGES Do not set up your business as a personal profile - you will max out your total # of friends. Set up your page as a Facebook Page to have unlimited fans and better marketing opportunities. Now, here’s a step by step guide.
  • 8. CREATING PAGES  Step 1: If logged into Facebook, log out. Step 2: At the bottom of the Sign Up page, select “Create a Page for a celebrity, band, or  business.”
  • 9. CREATING PAGES Step 3: Select either Brand or Local Business. Step 4: Choose the page name & indicate you are  the authorized administrator for the page and click “Create  Official Page.”
  • 10. CREATING PAGES Step 5: Add an image that will serve as your profile picture.  Note: Despite FB’s suggestion, do not  invite friends yet. Step 6: Set an initial status update welcoming your fans to your official FB page.  Consider doing several updates to fill the pages so it doesn’t look so new. Step 7: Click Edit page and make further customization.”
  • 11. CREATING PAGES Step 8: Select Wine/Spirits as category under Consumer  Products.  Step 9: Fill in details of your business. This is your chance to  brag about awards and your business approach. Select “Save Changes” Click View Page to see that page as it currently looks
  • 12. CREATING PAGES Step 10: Add some photos that represent your brand best along  the top of the new Facebook layout. Congrats! Your page is READY! Now: INVITE your friends to become fans. Ask them to invite their friends too.
  • 13. CREATING PAGES Other comments: Adding images along the top puts them on your wall. As you add images later, they will add in the top. You can change it back by hovering over the image and clicking X. As you get new pictures, add them slowly (2x day) so that the images get more exposure to your fans’ Newsfeed.
  • 14. VANITY URL Once you have 25 fans, go to Facebook.com/username to select an easy to remember web address (vanity URL). You will be shown a drop down of all the pages you manage.
  • 15. VANITY URL Open the drop down and select the appropriate page. Check to see if the name you want is available. If not, choose a variation. Once you find a name that is available, Facebook warns you that this name cannot be changed. Now you can share your easy to remember web address on marketing pieces.
  • 16. FACEBOOK PLACES & FACEBOOK DEALS: GETTING IN THE LOCATION GAME
  • 17. WHAT IS FACEBOOK PLACES Facebook Places allows users to “Check-in” to a physical location, alerting friends to their current whereabouts Users can ‘tag’ friends with them. Check-ins message an endorsement of a place or business to a user’s network of friends or colleagues. Places serves as the platform for Facebook Deals.
  • 18. HOW FACEBOOK PLACES WORKS Choose Places on the mobile app or browser
  • 19. HOW FACEBOOK PLACES WORKS Your friends and their check-ins display.
  • 20. HOW FACEBOOK PLACES WORKS Nearby businesses show based on GPS location.
  • 21. HOW FACEBOOK PLACES WORKS Users can add a status and tag friends with their Check-In.
  • 22. HOW FACEBOOK PLACES WORKS Photos can be added and recent check-ins by friends are shown.
  • 23. HOW FACEBOOK PLACES WORKS Check-ins show up on Facebook web and mobile versions.
  • 24. HOW TO MANAGE FACEBOOK PLACES Step 1: Claim your Facebook Places page with Facebook Step 2: Merge the Places page with your existing Facebook page! Step 3: Remind people to check-in using Facebook Places. Step 4: Put a Facebook Deal in place to encourage frequency to your business.
  • 25. HOW TO MANAGE FACEBOOK PLACES Step 1: Claim your Facebook Places page with Facebook. Search for your business name in the Search Box. Click “Is this your business?”
  • 26. HOW TO MANAGE FACEBOOK PLACES Step 1: Claim your Facebook Places page with Facebook. Search for your business name in the Search Box. Click “Is this your business?” Enter phone number for a verification call . Provide Facebook with the code provided by the automated message. The page is YOURS!
  • 27. HOW TO MANAGE FACEBOOK PLACES Step 2: Merge your Facebook Places page with your brand page This consolidation creates a single page for your business. If Facebook prompts after claiming the Facebook Places page, simply click merge. If Facebook does not prompt, click “Merge with an existing page” at the bottom left side of the Places page.
  • 28. HOW TO MANAGE FACEBOOK PLACES Step 2: Merge your Facebook Places page with your brand page. Your page now shows any check-ins made on mobile. This encourages people to visit your business and join their friends. This is a GOOD endorsement.
  • 29. HOW TO MANAGE FACEBOOK PLACES Step 3: Encourage your fans to check in. Your page now shows any check-ins made on mobile. This encourages people to visit your business and join their friends. This is a GREAT social endorsement on mobile and web!
  • 30. HOW TO MANAGE FACEBOOK DEALS Step 4: Create a Facebook Deal Individual, friend (1+), and frequency are the best options. Create the offer and the restrictions.
  • 31. HOW TO MANAGE FACEBOOK DEALS Train your staff on the benefits offered and how to know someone qualifies. Brown typeface means the offer has not been unlocked. Green means that the customer has satisfied the requirement to redeem the offer.
  • 32. FACEBOOK ADVERTISING: PAID ADS TO WIN FANS
  • 33. ADS Ads show up to Facebook users who match the profile you are targeting . Ads are created in an online tool and are simple to launch. Each step of the process drills down to a better target you specify.
  • 34. ADS Targeting criteria includes geographic area, age (21+), and gender. Choose wine-related interests to better target potential fans. As you add criteria, the total reach of your ad goes down (as shown on right of page).
  • 35. ADS Target users who are fans of your other FB pages. Ads can be tailored to birthdays or relationship status (singles events). Education and workplace can also be targeted.
  • 36. ADS Set a daily budget and an end date. In advanced mode, choose either CPC (cost per click) or CPM (cost per 1000 impressions) You cannot exceed your budget--you have absolute control.

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