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How to measure the ROI 
of your talent brand strategy 
Bill Fowles 
Talent Acquisition Manager, ABB 
#intalent
How to measure the ROI of your talent brand strategy 
#intalent
How to Measure your ROI of your 
Talent Brand Strategy 
Bill Fowles 
Talent Acquisition Manager-ABB 
LinkedIn
Talent Brand Index 
Traffic Reports 
Impact to Business
Brand 
Identity 
Name Symbol 
Scents 
Graphics 
Business 
Tagline 
Concept 
Strategic 
Sounds 
Sales 
Color 
#intalent
Brand 
#intalent
83% of corporate HR leaders 
believe a strong employer 
brand is vital to hiring the 
best talent. 
#intalent
One of the world’s leading engineering companies, we help 
our customers to use electrical power efficiently, to increase 
industrial productivity and to lower environmental impact in a 
sustainable way. 
#intalent
145k 
Employees 
+100 
Countries 
$42B 
In Revenue 
1988 
26 years old 
Merger of Swiss (BBC, 1891) and Swedish (ASEA, 1883) engineering companies 
#intalent
ABB US LinkedIn Strategy 
Recruitment Ads Work With US Ads Sponsored Ads 
#intalent
32x ABB traffic driver campaign performed 
better than the industry average 
Traffic Driver Ads: Attract targeted talent to the ABB Career Page and Jobs 
Performance 
1,175,097 
Impressions Delivered 
30,372 
Clicks Received 
2.58% 
Click Rate 
#intalent
ABB Talent Brand Index grew from 10% to 19% in 2013 
10.50% 
11.70% 
12.80% 
13.40% 
15.30% 
15.90% 
16.70% 
17.30% 
17.80% 18.20% 18.40% 
18.90% 19.10% 
20.00% 
18.00% 
16.00% 
14.00% 
12.00% 
10.00% 
8.00% 
6.00% 
4.00% 
2.00% 
0.00% 
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 
Hundreds 
Our strategy is working and our employer brand is growing 
#intalent
Talent Brand Index can measure your talent brand 
What percent of people who know about you show an interest? 
3,887,000 
members 
Talent Brand Reach 
Talent Brand Index 
Talent Brand Engagement 
Talent Brand Reach 
19% 741,006 Talent Brand Engagement 
#intalent
2013 Talent Brand Index versus peers 
Hundreds AAB 
30% 
24% 24% 
19% 19% 
17% 
70 
15% 15% 
11% 
35% 
30% 
25% 
20% 
15% 
10% 
5% 
0% 
Weaker 
talent brand 
Employer 
of choice 
4 of 10 
Peers: 
Alstom Group 
Alstom Power 
Eaton Corporation 
GE 
GE Power and Water 
IBM 
Rockwell Automation 
Schneider Electric 
Siemens 
#intalent
Traffic Reports 
Engaged followers are your ROI
ABB company page followers 
140000 
120000 
100000 
80000 
60000 
40000 
20000 
0 
Aug-12 Aug-13 #intalent
The Results 
We have reached 
370,000 
followers on Linkedin 
#intalent
LinkedIn Traffic 
Monthly career page visitors - 15,931 
0 5 10 15 20 25 
Engineering 
Sales 
Operations 
Program Mgmt. 
Support 
IT 
Research 
HR 
QA 
Bus. Dev 
Finance 
Consulting 
Admin 
Purchasing 
Accounting 
% of Visitors #intalent
Social Media Tracker 
#intalent
YouTube Video: ABB is… 
#intalent
YouTube video views 
Dec. 2013 Aug. 2014 
900 
Views 
7900 
Views 
#intalent
#intalent
Impact to Business 
Employer Brand Drives Recruitment
Time to Fill 
2012 2014 
75-85 
days 
55-65 
days 
#intalent
Cost Per Hire 
Our cost per hire 
decreased with a stronger 
employer brand driving 
talent back to ABB 
#intalent
4,096 
125 
111 
1,337 
89 91 
96 
New Hires Impacted by Seniority New Hires New 72 
Hires Impacted 
70 
110 
126 
104 
122 119 
200 
150 
100 
50 
0 
40% 
30% 
20% 
10% 
0 
New Hires Impacted by Linkedin by Month 
New Hires Impacted Orange Line 
New Hires Impacted Blue Bars 
New Hires Impacted by Linkedin by Month 
10% 
7% 
33% 
7% 
14% 
23% 
Engineering 
Sales 
Uknown 
Program Mgmt. 
Support 
% Hires Impacted 
77% 
5% 
18% 
Director & 
Above 
Manager 
Individual 
Contributor 
#intalent
How to Measure the ROI of your Talent Brand Strategy | Talent Connect San Francisco 2014

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How to Measure the ROI of your Talent Brand Strategy | Talent Connect San Francisco 2014

  • 1. How to measure the ROI of your talent brand strategy Bill Fowles Talent Acquisition Manager, ABB #intalent
  • 2. How to measure the ROI of your talent brand strategy #intalent
  • 3.
  • 4. How to Measure your ROI of your Talent Brand Strategy Bill Fowles Talent Acquisition Manager-ABB LinkedIn
  • 5. Talent Brand Index Traffic Reports Impact to Business
  • 6. Brand Identity Name Symbol Scents Graphics Business Tagline Concept Strategic Sounds Sales Color #intalent
  • 8. 83% of corporate HR leaders believe a strong employer brand is vital to hiring the best talent. #intalent
  • 9. One of the world’s leading engineering companies, we help our customers to use electrical power efficiently, to increase industrial productivity and to lower environmental impact in a sustainable way. #intalent
  • 10.
  • 11. 145k Employees +100 Countries $42B In Revenue 1988 26 years old Merger of Swiss (BBC, 1891) and Swedish (ASEA, 1883) engineering companies #intalent
  • 12. ABB US LinkedIn Strategy Recruitment Ads Work With US Ads Sponsored Ads #intalent
  • 13.
  • 14. 32x ABB traffic driver campaign performed better than the industry average Traffic Driver Ads: Attract targeted talent to the ABB Career Page and Jobs Performance 1,175,097 Impressions Delivered 30,372 Clicks Received 2.58% Click Rate #intalent
  • 15. ABB Talent Brand Index grew from 10% to 19% in 2013 10.50% 11.70% 12.80% 13.40% 15.30% 15.90% 16.70% 17.30% 17.80% 18.20% 18.40% 18.90% 19.10% 20.00% 18.00% 16.00% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00% Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Hundreds Our strategy is working and our employer brand is growing #intalent
  • 16. Talent Brand Index can measure your talent brand What percent of people who know about you show an interest? 3,887,000 members Talent Brand Reach Talent Brand Index Talent Brand Engagement Talent Brand Reach 19% 741,006 Talent Brand Engagement #intalent
  • 17. 2013 Talent Brand Index versus peers Hundreds AAB 30% 24% 24% 19% 19% 17% 70 15% 15% 11% 35% 30% 25% 20% 15% 10% 5% 0% Weaker talent brand Employer of choice 4 of 10 Peers: Alstom Group Alstom Power Eaton Corporation GE GE Power and Water IBM Rockwell Automation Schneider Electric Siemens #intalent
  • 18. Traffic Reports Engaged followers are your ROI
  • 19. ABB company page followers 140000 120000 100000 80000 60000 40000 20000 0 Aug-12 Aug-13 #intalent
  • 20. The Results We have reached 370,000 followers on Linkedin #intalent
  • 21. LinkedIn Traffic Monthly career page visitors - 15,931 0 5 10 15 20 25 Engineering Sales Operations Program Mgmt. Support IT Research HR QA Bus. Dev Finance Consulting Admin Purchasing Accounting % of Visitors #intalent
  • 22. Social Media Tracker #intalent
  • 23. YouTube Video: ABB is… #intalent
  • 24. YouTube video views Dec. 2013 Aug. 2014 900 Views 7900 Views #intalent
  • 25.
  • 27. Impact to Business Employer Brand Drives Recruitment
  • 28. Time to Fill 2012 2014 75-85 days 55-65 days #intalent
  • 29. Cost Per Hire Our cost per hire decreased with a stronger employer brand driving talent back to ABB #intalent
  • 30. 4,096 125 111 1,337 89 91 96 New Hires Impacted by Seniority New Hires New 72 Hires Impacted 70 110 126 104 122 119 200 150 100 50 0 40% 30% 20% 10% 0 New Hires Impacted by Linkedin by Month New Hires Impacted Orange Line New Hires Impacted Blue Bars New Hires Impacted by Linkedin by Month 10% 7% 33% 7% 14% 23% Engineering Sales Uknown Program Mgmt. Support % Hires Impacted 77% 5% 18% Director & Above Manager Individual Contributor #intalent