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Creating Capability & Economic Value
Resourcing in the Digital World
1
Talent is the #1 issue on
the CEO’s agenda today
Because a more engaged, high-
performing, well-aligned and highly
capable organization = sustained
performance
2
Security Level: Unclassified
Smart companies
put talent first!
High performing
companies are
obsessed about
talent
Progressive
companies are
forward looking and
open to new ideas
and change
People not
machines deliver
results !
High Potentials
deliver 10x
Performance
3
The Capability Context
Security Level: Unclassified
The world around us has changed !!
4
Security Level: Unclassified
The world has also shrunk into a
3” x 2” screen!
5
Security Level: Unclassified
6
The global marketplace is increasingly complex
with businesses competing to deliver on
their promise to perform !
Security Level: Unclassified
Performance in the Marketplace requires
perpetual preparation for the future while
pacing the current
7
Security Level: Unclassified
HR is also under pressure
Deliver organizational capability
through talent pipelines !
Plan for the company’s future needs
Show its impact on
the company’s
performance – top
and bottom line
Drive employee
engagement
Provide employee
development
solutions
Be Efficient,
Impactful and
Results oriented
8
Security Level: Unclassified
Consequently, HR has also
evolved as a function !
9
Operational /
Administrative
Performance
Manager
Strategic
Partner /
Trusted
Advisor
Security Level: Unclassified
Shift in environment therefore requires
adjustment
10
making time & space for value creation
Security Level: Unclassified
Digital has changed the Game Rules
The customer and the stakeholder are joined up through technology…..
the gatekeeper’s job is redundant
Differentiation is hard to achieve …employer brands, value
propositions…. same content different packaging
The traditional model of HR has been challenged! Value creation is
demanded & expected
Print is history
Early Adopters lead the game
11
Security Level: Unclassified
Value Creation through Resourcing in the
Digital World
12
Security Level: Unclassified
Security Level: Unclassified
13
Value Creation Principles
Deliver capable
talent cost
efficiently
Strike a balance
between
insourcing and
outsourcing talent
acquisition
Free up HR
business partner
time for business
manager
consulting /
advisory
Shift focus
towards
developing,
assessing and
supporting talent
14
Security Level: Unclassified
Value Creation Journey
40%
Insource,
60%
Outsource
60%
Insource,
40%
Outsource
80%
Insource,
20%
Outsource
Invest in People –
Create Talent
Acquisition Teams
Invest in
Technology –
Applicant Tracking
Systems, Careers
Site
Invest in the EVP
& Employer
Brand
Partnering with
Industry Leaders –
Professional Job
Boards
Referral
Programs -
Engaging external
talent
Leveraging own
Talent
15
Year 1
Year 2
Year 3+
Security Level: Unclassified
Value Creation Benefits
Capability
• Talent Acquisition (TA) teams by
default are more focused &
accountable to deliver talent
faster, cost efficiently
• Our own people understand
culture & job fit better
• Higher Quality of Talent = Higher
Performance, Better Retention
• TA teams free up HR Business
Partner time allowing them to
engage, develop & retain talent
Economic
• A 60% insourced , 40%
outsourced model delivers on
average approx. 1/3rd or 33%
savings versus a 100%
outsourced model
• Enhancing skew to 80%
insourced, 20% outsourced can
result in up to 50% savings on
resourcing budgets
16
Security Level: Unclassified
Q&A
Security Level: Unclassified
17

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The New Age of Sourcing Through Digital -- ConnectIn Dubai 2015

  • 1. Creating Capability & Economic Value Resourcing in the Digital World 1
  • 2. Talent is the #1 issue on the CEO’s agenda today Because a more engaged, high- performing, well-aligned and highly capable organization = sustained performance 2 Security Level: Unclassified
  • 3. Smart companies put talent first! High performing companies are obsessed about talent Progressive companies are forward looking and open to new ideas and change People not machines deliver results ! High Potentials deliver 10x Performance 3 The Capability Context Security Level: Unclassified
  • 4. The world around us has changed !! 4 Security Level: Unclassified
  • 5. The world has also shrunk into a 3” x 2” screen! 5 Security Level: Unclassified
  • 6. 6 The global marketplace is increasingly complex with businesses competing to deliver on their promise to perform ! Security Level: Unclassified
  • 7. Performance in the Marketplace requires perpetual preparation for the future while pacing the current 7 Security Level: Unclassified
  • 8. HR is also under pressure Deliver organizational capability through talent pipelines ! Plan for the company’s future needs Show its impact on the company’s performance – top and bottom line Drive employee engagement Provide employee development solutions Be Efficient, Impactful and Results oriented 8 Security Level: Unclassified
  • 9. Consequently, HR has also evolved as a function ! 9 Operational / Administrative Performance Manager Strategic Partner / Trusted Advisor Security Level: Unclassified
  • 10. Shift in environment therefore requires adjustment 10 making time & space for value creation Security Level: Unclassified
  • 11. Digital has changed the Game Rules The customer and the stakeholder are joined up through technology….. the gatekeeper’s job is redundant Differentiation is hard to achieve …employer brands, value propositions…. same content different packaging The traditional model of HR has been challenged! Value creation is demanded & expected Print is history Early Adopters lead the game 11 Security Level: Unclassified
  • 12. Value Creation through Resourcing in the Digital World 12 Security Level: Unclassified
  • 14. Value Creation Principles Deliver capable talent cost efficiently Strike a balance between insourcing and outsourcing talent acquisition Free up HR business partner time for business manager consulting / advisory Shift focus towards developing, assessing and supporting talent 14 Security Level: Unclassified
  • 15. Value Creation Journey 40% Insource, 60% Outsource 60% Insource, 40% Outsource 80% Insource, 20% Outsource Invest in People – Create Talent Acquisition Teams Invest in Technology – Applicant Tracking Systems, Careers Site Invest in the EVP & Employer Brand Partnering with Industry Leaders – Professional Job Boards Referral Programs - Engaging external talent Leveraging own Talent 15 Year 1 Year 2 Year 3+ Security Level: Unclassified
  • 16. Value Creation Benefits Capability • Talent Acquisition (TA) teams by default are more focused & accountable to deliver talent faster, cost efficiently • Our own people understand culture & job fit better • Higher Quality of Talent = Higher Performance, Better Retention • TA teams free up HR Business Partner time allowing them to engage, develop & retain talent Economic • A 60% insourced , 40% outsourced model delivers on average approx. 1/3rd or 33% savings versus a 100% outsourced model • Enhancing skew to 80% insourced, 20% outsourced can result in up to 50% savings on resourcing budgets 16 Security Level: Unclassified