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Managing Documentation Projects in a Collaborative World

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Larry Kunz
Larry Kunz

The document discusses how technical documentation processes have changed from traditional long development cycles to more dynamic and collaborative processes due to trends like Web 2.0 and Agile development methodologies. It outlines challenges this presents for documentation like ad hoc reviews, difficulties editing content from various sources, and handling legacy information. Solutions proposed include having writers fully involved in product development, targeted reviews, topic-based editing, and breaking translation into pieces.

Technologie
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Managing Documentation Projects in a Collaborative World Technical Communication Summit May 2010 Larry Kunz [email_address] www.sdicorp.com Twitter: larry_kunz
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Let’s collaborate…. ,[object Object],[object Object]
The Traditional Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Doc Plan ,[object Object],[object Object]
The Process: 30 Years Ago
The Process: 10 Years Ago
The Process: Today
The New Traditional Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Trends that are Changing the Process ,[object Object],[object Object]
Web 1.0, 2.0, 3.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 and Publishing ,[object Object],[object Object],[object Object],[object Object]
Web 2.0 and Publishing ,[object Object]
Web 2.0 and Publishing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 and Publishing ,[object Object],[object Object],[object Object],[object Object]
The Content Strategist ,[object Object],[object Object],[object Object],[object Object]
The Agile Manifesto ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
An Agile documentation project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
An Agile documentation project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
An Agile documentation project ,[object Object]
Principles for Writing in Agile ,[object Object],[object Object],[object Object],[object Object],[object Object]
An Agile documentation project ,[object Object],[object Object],[object Object],[object Object]
Web 2.0 and Agile Challenges and Solutions
Web 2.0 and Agile: Challenges ,[object Object],[object Object],[object Object],[object Object]
Challenge: Reviews ,[object Object],[object Object],[object Object]
Solutions: Reviews ,[object Object],[object Object],[object Object],[object Object],[object Object]
Challenge: Editing ,[object Object],[object Object],[object Object],[object Object]
Solutions: Editing ,[object Object],[object Object],[object Object],[object Object]
Challenge: Legacy Content ,[object Object],[object Object],[object Object]
Solutions: Legacy Content ,[object Object],[object Object],[object Object],[object Object]
Challenge: Localization ,[object Object],[object Object]
Solutions: Localization ,[object Object],[object Object],[object Object]
Evolving a set of best practices ,[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object]
Your turn Q & A

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